Urgent! - Research Specialist - Florence, SC - Remote

Industry

Call Center and Customer Service

Advert ID

USA_584693

Location

Florence

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD15.00/hr

No. of Openings

1

Branch Information

Manpower CORE 100 Manpower Place , WI 53212

ContactNumber

414-312-5144

Job Description

Remote Opportunity - Work From Home

Pay Rate - $15/Hour

Must be local to Florence, SC, Springfield, OH, Duluth, GA

Shift timings - Mon - Fri 8:00am - 5:00pm



Primary Job Accountabilities/Responsibilities:

Research/resolve loan level inquires and exception items through inbound calls, fax, emails, tasks, correspondence, reports, and/or special projects. More experienced associates will be involved in root cause analysis of more complex inquiries and research.

Handle in-bound and out-bound calls from our customers in hazard insurance, mortgage banking, and property loss.

Research and respond to inquiries and prepare responses to customers and clients.

Initially may work in a single client/functional environment due to limited knowledge and skill set. More experienced associates will work in a multi-client or multi-functional environment.



Must Haves:

1 year customer service, banking, finance, mortgage lending, data entry, call center, or related experience

Basic to intermediate computer skills, (ability to create, edit and analyze spreadsheets and emails)

Call center customer service experience

Data entry; strong documentation/dictation skills

Positive phone voice

Detail oriented and multitasker