Virtual Customer Service Representive

Industry

Call Center and Customer Service

Advert ID

USA_552873

Location

Seven Hills

Job Type

Contract

Hours

Full-Time

Salary Range

USD18-23/hr

No. of Openings

1

Branch Information

Cleveland, OH - (USA) 7305 Broadview Road OH Seven Hills , OH 44131

ContactNumber

216-447-9999

Job Description

"Work From Home" Customer Service Representative - Vaccination Specialist.



Starts May 17th.



We are also in need of Bilingual (English/Spanish) speak, read and write Representatives and there is a pay increase for bilingual talent.



Must Have:



-minimum of 6 months of medical or public healthcare experience. This can be home healthcare, assisted living facility assistance, etc.

-reliable computer, high speed internet, an ethernet connect as back up, headset, and Microsoft 10 or newer.

flexibility. Hours of Operation: Sunday to Saturday 8:00 am to 12:00 am EST - must be flexible and able to work any shift within the hours of operation. However, we will submit your preference shift.

- Must reside in Stark, Summit, Cuyahoga, Medina, Geauga, Lorain or Lake counties



Essential Job Duties and Responsibilities:



-Answer incoming calls from citizens related to COVID-19 vaccination scheduling, including the general public.

-Make outgoing calls to follow-up on vaccination questions, should this become a requirement.

-Respond to inquiries resulting from COVID-19 vaccination scheduling questionnaires or communications.

-CSR will be required to evaluate the needs of the caller to determine the best course of action to assist in scheduling a time frame for the vaccine.



Minimum Requirements:



HSD or GED

Must be able to pass Background Check

Data Entry Skills

Telephony Customer Service Skills

Job Types: Full-time, Contract



Pay: $18.00 - $23.00 per hour