Work from Home - Call Center Agent *Must be from NM*

Industry

Call Center and Customer Service

Advert ID

USA_585303

Location

Albuquerque

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD16.35/hr

No. of Openings

1

Branch Information

Manpower CORE 100 Manpower Place , WI 53212

ContactNumber

414-312-5144

Job Description

Do you enjoy the world of a fast paced environment? Are you looking for shifting hours and weekly pay checks? Manpower has immediate openings for Work from Home - Call Center Representatives!



What's in it for you?

Competitive Wage: $16.35hr

Shift: Must be flexible anytime between 7am-7pm Mon-Fri

Overtime opportunities available



What is the job?

* Answer incoming phone calls, chats, and/or emails

* Conduct outreach phone calls and emails

* Recognize and follow call flows with scripts

* Research and review customer inquiries

* Research information using multiple systems

* Relay research findings and outcomes to customers

* Identify and escalate appropriate issues

* Document call information

* Recognize and alert management of trends

* Quickly complete one task and begin new task

* Maintain professional demeanor

* Other duties as assigned.



What you bring to the job?

* Must be from New Mexico

* Proficiency with computers: Experience browsing the internet, checking email, etc.

* High School Diploma or GED

* 1 year of call center environment experience

* 2 years of Customer Service experience

* Data entry experience

* Listening, verbal, and written communication experience

* Microsoft Office (Word, Outlook, and Teams) experience

* Internet sufficient to handle calls received via the Internet

* Quiet and private remote work location



Stop your job search and apply today. Do you need more information? Contact Cristy at 414-269-3151 ext 1820 or send your updated resume to [email protected]



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