Home  Call Center and Customer Service Jobs
  • Location: Indianapolis
    Job Type : Contract
    Date: Friday, 17 November 2017
    French Customer Service Representative

    Indianapolis, IN

    $13 per hour

    Manpower is currently hiring Bilingual Customer Service Representative for our client - a well-known Compliant Regulated Waste disposal, Recall, Sustainability and Communication Services in Indianapolis IN.

    What's in it for you?

    Full time hours from 11AM to 8PM Monday to Friday
    Weekend shift open for 8AM and 11AM
    Temporary to Permanent, based on performance
    Option to take free college courses and skills training
    Weekly Pay: $13 per hour
    Benefits: Health, Vision and 401k options
    What is the job?

    Handles high volume call traffic (inbound and outbound) responding to customer inquiries
    Takes and dispatches messages accurately while following strict protocols provided by clients
    Relays product information, processes forms and completes reports, updates customer databases, researches information to resolve customer concerns, may pre-screen subjects and adheres to an approved script, and performs other duties as assigned
    What you bring to the job?

    The ability to pass a background check and drug test
    High School Diploma or equivalent (such as a GED)
    Computer Skills
    Good voice quality over the phone

    Stop your job search and apply today. Do you need more information? Contact Adriel at 414-312-5144 extension 1844. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath

    Clark_2017
  • Location: Indianapolis
    Job Type : Temporary
    Date: Friday, 17 November 2017
    Manpower is currently hiring for a Customer Service Representative for our client - a well-known Compliant Regulated Waste disposal, Recall, Sustainability and Communication Services in Indianapolis IN.

    What's in it for you?

    Full time hours available for weekday and weekend shift
    Competitive wage: $13 per hour
    Benefits: Health, Vision and 401k options
    Temporary to Permanent, based on performance
    What is the job?

    Handles high volume call traffic (inbound and outbound) responding to customer inquiries
    Takes and dispatches messages accurately while following strict protocols provided by clients
    Relays product information, processes forms and completes reports, updates customer databases, researches information to resolve customer concerns, may pre-screen subjects and adheres to an approved script, and performs other duties as assigned
    What you bring to the job?

    Computer Skills
    Good voice quality over the phone
    Can organize and handle calls with speed and accuracy
    High School Diploma or equivalent (such as a GED)
    Ability to pass a Background Check and Drug Screen

    Stop your job search and apply today. Do you need more information? Contact Adriel at 414-312-5144 extension 1844. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath

    Clark_2017
  • Location: Toronto
    Job Type : Contract
    Date: Friday, 17 November 2017
    Are you a Customer Service Professional looking for a new career? Imagine yourself as the voice of a major bank. Your ease with people is winning new customers. Your communication skills are positively impacting the success of the company and you're appreciated and rewarded for it. If that's your vision, Manpower has work for you.

    As a Customer Service Representative, you'll be a driving force for keeping high-level customers satisfied. Your attention to detail and organizational abilities will help you achieve successful one-call resolutions with our client's most valuable external assets - its clients assets - its clients.

    You'll be a driving force for keeping high-level customers satisfied. You're highly self-motivated and extremely organized. You put your excellent people skills to good use. You have 1-2 years of experience in an office environment, preferably some in customer service. And you're a whiz with Microsoft Office Suite.

    Are you interested? The ideal candidate will:

    * Provide factual and conceptual information, including policy interpretation and procedural advice on creditor insurance products
    * Provide superior customer service in the administration of creditor insurance products
    * Investigate and resolve escalations from CIBC branches, CIBC call Centers and creditor insurance customers
    * Inquiries may present unique applications, which require the incumbent to apply knowledge of external factors and internal factors (e.g. Practices, policies and principles) to develop win-win solutions for the customer
    * Assist in removing customer service and process inhibitors
    * Identify potential areas for improvement and provide feedback to Manager, to allow continuous improvement in handling of escalated issues through implementation of new processes, products and initiatives

    The ideal candidate will also possess:

    Significant attention to detail and must be able to adapt to frequent changes
    * Multitask between different programming systems
    * Ability to communicate well in English and French
    * Multitask between different programming systems
    * Undergraduate degree with focus in General Business or Finance is preferred
    * 1-2 years of general Business and Customer Service experience

    You can see it. More challenging work. A more interesting work environment. The opportunity to use your finely honed skills to make a real difference. And to collect pay that reflects your talent and expertise. If this is what you see for yourself, you need to talk to Manpower Professional.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs
  • Location: Lincoln - Lancaster County
    Job Type : Contract
    Date: Friday, 17 November 2017
    Full Time - Customer Service Representative - Day Shift
    Do you love assisting others? Are you an empathetic individual? Manpower is currently hiring near you!

    What's in it for you?
    Full time hours in Lincoln, NE 68521
    1st shift hours
    Pay of $12.50/hr
    Paid training
    Contract role - 6 months, temp to hire

    What is the job?
    Handle inbound calls from customers
    Majority of calls will be regarding claims and/or the types of coverages customers have
    Treat customers with respect and empathy
    Ensure customer satisfaction
    Communicate effectively and professionally with both internal and external customers to resolve questions and issues
    Develop and maintain a solid working knowledge of the insurance industry and all products and services offered by the company

    What do you bring to the job?
    HS diploma/GED
    1 year of experience in customer service, call center, administrative, or other related job functions
    Great attitude and ability to work in a team

    Stop your job search and apply today. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath!
  • Location: Decatur , Taylorville
    Job Type : Temporary
    Date: Friday, 17 November 2017
    Looking to start work right away? Manpower has immediate openings for a call center representative in Taylorville IL
  • Location: Lincoln - Lancaster County
    Job Type : Contract
    Date: Friday, 17 November 2017
    Do you enjoy the world of fast paced logistics? Are you looking for steady hours? Manpower has openings for Customer Service Representatives.

    What's in it for you?
    -Full time hours
    -Contract to hire, based on performance
    -Paid training

    What is the job?
    -Take inbound calls from policyholders, beneficiaries, agents and internal customers
    -Communicate effectively and professionally with both internal and external customers to resolve questions and issues
    -Develop and maintain a solid working knowledge of the insurance industry and all products, services and processes performed by the team

    What you bring to the job?
    -Ability to type 30-35 WPM
    -High School diploma or GED required
    -2-3 years related customer service experience within a high-production call center environment desired
    -Proficient in Microsoft Office products including Word, Excel, and Outlook

    Stop your job search and apply today. Do you need more information? Contact our recruiters at 414-269-3151 ext 1820. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath

    Clark_2017
  • Location: Providence
    Job Type : Temporary
    Date: Friday, 17 November 2017
    Do you enjoy the world of a fast paced environment? Are you looking for steady hours and weekly pay checks? Manpower has immediate openings for Customer Care Specialist on 1st shift.

    What's in it for you?
    * Full time hours
    * Day shift: 8:00am - 8:00pm Mon-Fri, 8:00am-Noon Sat-Sun
    * Competitive wages between $13.00 to $14.00 per hour
    * Temporary to Hire

    What is the job?
    * Support inbound calls of members regarding coverage, co-pays and deductibles, claims and appeals, plan doctors, etc.
    * Actively listen and ask questions of members to understand needs and provide high-quality service.

    What you bring to the job?
    * Previous experience in a call center or banking/insurance customer service experience
    * Great attitude and ability to work in a team
    * High school diploma or equivalent (such as a GED)
    * Ability to pass a Background Check and Drug Screen
    * Proficient in using Windows-based computer systems
    * Ability to type 35-40 wpm

    Stop your job search and apply today. Do you need more information? Contact our recruiters at 414-269-3151 ext 1915. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Location: Providence
    Job Type : Temporary
    Date: Friday, 17 November 2017
    Do you enjoy the world of a fast paced environment? Are you looking for steady hours and weekly pay checks? Manpower has immediate openings for Customer Care Specialist on 1st shift.



    What's in it for you?

    * Full time hours
    * Day shift: 8:00am - 8:00pm Mon-Fri, 8:00am-Noon Sat-Sun
    * Competitive wages between $13.00 to $14.00 per hour
    * Temporary to Hire



    What is the job?

    * Support inbound calls of members regarding coverage, co-pays and deductibles, claims and appeals, plan doctors, etc.
    * Actively listen and ask questions of members to understand needs and provide high-quality service.



    What you bring to the job?

    * Previous experience in a call center or banking/insurance customer service experience
    * Great attitude and ability to work in a team
    * High school diploma or equivalent (such as a GED)
    * Ability to pass a Background Check and Drug Screen

    * Proficient in using Windows-based computer systems
    * Ability to type 35-40 wpm





    Stop your job search and apply today. Do you need more information? Contact our recruiters at 414-269-3151 ext 1915. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath



    Clark_2017
  • Location: Providence
    Job Type : Contract
    Date: Friday, 17 November 2017
    Great Day!

    Come and join our Healthcare Team and see why they have been ranked number #1 in healthcare IT globally by Gartner for 3 consecutive years!

    LOCATION: PROVIDENCE RI 02903
    JOB TITLE: CUSTOMER SERVICE REPRESENTATIVE

    PAY RATE: $ 14.00/ HR

    SHIFT: MON-FRI 8 AM TO 8 PM, SAT & SUN 8 AM TO NOON
    (NEED TO HAVE THE FLEXIBILITY/AVAILABILITY TO WORK ANY SHIFT/HOURS)

    DURATION: 6 MONTHS - CONTRACT TO HIRE

    JOB DESCRIPTION:

    Supports inbound calls from member regarding coverage, co-pays and deductibles, claims and appeals, plan doctors, etc.
    Actively listen and ask questions of members to understand needs and provide high-quality service
    Communication of sensitive and confidential information is frequently required.
    REQUIREMENTS:

    High School diploma; Associates degree or higher preferred.
    2-3 years related customer service experience within a fast-paced environment; experience in a high-production call center environment preferred.
    Typing skills of minimum 35-40 wpm; proficiency with Windows-based computer systems.
    Experience in or knowledge of health insurance/ACA desired; Familiarity with medical terminology and/or health care billing practices very helpful.

    HOW TO APPLY:
    If you are interested in this position, please email your resume at ryan.diaz@manpower.com or call me at 414-269-3151 ext. 1894

    I look forward to talking soon!

    Clark_2017
  • Location: Bentonville
    Job Type : Contract
    Date: Friday, 17 November 2017
    NOW is the time to start your career working for the TOP Fortune 500 Company in America. If you are in a dead in retail, sales or food service and looking to break into an office environment, now is your chance! Manpower has the job you have been looking for.

    The world's largest retail company is currently hiring Customer Relation Associates in Bentonville, AR 72712.
    What is the job?
    *Will take inbound calls from customers throughout the U.S. concerning Walmart
    *Will Interact with customers via phone or email to provide information in response to inquiries about products and services.
    *Will handle and resolve complaints

    Learn about this Customer Relation role that offers you:

    * Flexible hours
    * Temporary to permanent opportunity
    * Growth opportunities after 6 months
    * $50 referral bonus
    * $100 sign on bonus

    Pay rates: $10.00 on a temporary basis--$12.50 on a perm basis

    What do you bring to the role?
    * Computer Skills
    * Good voice quality over the phone
    * Can organize and handle calls with speed and accuracy

    Interested and excited about this career opportunity? Select Apply Now.

    We love referrals so please share this job opportunity with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath

    Clark_2017
  • Location: Springfield , Taylorville , Stonington
    Job Type : Temporary
    Date: Friday, 17 November 2017
    This position is a Seasonal Tier I Customer Service Representative (CSR) role. The CSR is responsible for resolving customer inquiries via the telephone and adhering to internal policies and procedures as well as utilizing working knowledge of the client(s)’ products and/or services to meet department productivity and quality standards. Due to the variety of clients, the CSR will need to acquire knowledge of a number of products and services. The CSR will perform some outbound follow up, as required
  • Location: Ann Arbor
    Job Type : Temporary
    Date: Friday, 17 November 2017
    Do you have great phone skills and excel at providing exceptional customer service? You need to call Manpower today! We are currently seeking customer services reps and call center agents throughout Washtenaw County. Many positions are long-term, offer competitive pay, and may lead to direct hire! Pay rate is $12-14/hr. Contact our office to apply today: 734-665-3757 ext: 4. Get a head start by creating an account at manpower.com and then give us a call!

    Know of others looking for work? Please share this post! You could earn a $50 referral bonus for each successful referral.

    To see more openings with Manpower across Southeastern Michigan, visit manpowermi.com or follow us on social media.

    Manpower, Inc. of SE Michigan is an Equal Opportunity Employer.
  • Location: Scranton
    Job Type : Permanent
    Date: Friday, 17 November 2017
    IMPORTANT: For those who have expressed an interest in the Customer Service opportunity or anyone reading this ad for the first time, please be aware that the deadline to complete the skill assessment for this position is this Sunday night. When we receive your results Monday morning, we will contact you immediately to schedule your interview for late morning or early afternoon.

    Progressive, growing company offering temporary to hire careers with advancement opportunities - just in time for the holidays! Deadline to interview is Monday morning, 11/20/2017!!

    Why pick this job?
    * Temporary to hire, based on performance
    * Starting rate of $12.00 per hour
    * After hired by our client, may be offered the opportunity to work from home
    * Company's growth presents opportunities for advancement within
    * Gain the "Call Center" experience that you need to move up in the Health Care Customer Service industry

    If selected, what would I be doing?
    * Taking inbound calls from healthcare subscribers
    * Assisting customers by answering their questions

    What do I need to apply?
    * At least 1 year Customer Service - by phone or in person
    * Intelligence, compassion and great communicative skills
    * High School Diploma or equivalent
    * Must have the flexibility to work a shift that can start as early as 9:00 am or end as late as 11:00 pm - can bid up with seniority
    * Ability to work overtime during peak season
    * Successful drug screen and background check
    * Computer proficiency

    Paid training begins on Monday, 11/27/17. With one holiday behind you and others rapidly approaching, this is a great opportunity to get the extra $$'s you would like to give your family (or friends) the best holiday ever. If interested, copy the link below into your browser or click on it. It will take you to the skill assessment required for this opportunity. This must be completed anytime this weekend up till Sunday night.

    www.directch.com/manpowertmg
  • Location: Toronto
    Job Type : Contract
    Date: Friday, 17 November 2017
    Immediate opening for Inbound CSR with order management experience to work in Toronto - contract position $22.00 per/hr

    As a Customer Service Representative you will bring excellent problem solving, prioritization and organizational skills with the ability to manage multiple projects.

    Main responsibilities include but not limited to:
    Accurately process, audit and manage customer orders in JDE System
    Point of contact with customers to answer questions/resolve discrepancies regarding stock, availability, shortages, timing of shipments
    Make and implement recommendations to optimize current policies and procedures
    Complete month end reporting and month end closing activities on a timely basis
    Assist with audit and clearing of customer non-compliance charges

    Qualifications:
    3-5 years previous experience in customer service and order management
    Experience working with JED or SAP
    Strong knowledge of MS Word/Excel
    Excellent verbal and written communication skills
    Not the job for you, but know someone else who might be interested? Refer them to us for a referral bonus of $100 upon the completion of their first 120 hours of work! Simply ask our consultants for details!

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Sartell
    Job Type : Permanent
    Date: Friday, 17 November 2017
    As a Billing Representative in our medical billing office, you'll provide billing support for our dynamic clients. We are looking for fun people, who are proud to share their enthusiasm for great service! We have excellent benefits, a great work atmosphere and we have an onsite gym! Our accounts are not in collections. You will be assisting customers over the phone to process payments and answer billing questions on their medical bills.

    Are you interested? The ideal candidate will possess:
    Customer Service skills
    Great communication skills
    Comfortable on a computer
    Professional

    Besides gaining valuable experience with some of the most reputable organizations in the market, you'll gain access to Manpower comprehensive benefits package.

    Are you a Call Center Professional - a Customer Service Whiz!... Look no further. We have the opportunity for you. Billing Representatives needed for 1st shift (8am-5pm) and Mid shift (12-9pm) $11-$13 per hour in Sartell, MN.

    As an extra we have a bonus program: at 30 days on assignment you'll earn a $100 bonus, at 60 days an additional $100 bonus and then you are hired on at 97 days in! Apply today with a resume.
  • Location: Edmonton
    Job Type : Contract
    Date: Friday, 17 November 2017
    Printing/ Customer Service Representative

    In tandem with our client, Manpower is seeking a Printing/ Customer Service Representative, to fulfill a temporary contract in Edmonton.

    Stony Plain location, with the possibility of work in Spruce Grove locale. Hours for this role are 8 am - 5 pm.

    In this role you will:
    * Work in a printing role, fulfilling a variety of printing, copying and mailing tasks
    * Interact with customers to provide information in response to inquiries about products and services
    * Handle and resolve customer complaints

    To be successful in this role, you will have:
    * High School Diploma or GED
    * Previous print, copy and mailing experience required
    * MUST have your own vehicle

    Please apply online and / or create and manage your profile at www.manpowerab.com. Alternatively, you can email your resume to aditi.sarup@manpower.com or call 780.412.2277 if you are interested in this position.
  • Location: Nashville
    Job Type : Contract
    Date: Friday, 17 November 2017
    Manpower is hiring Service Advisors for Nashville Electric Service (NES) in Nashville, TN

    Are you looking for an opportunity to showcase your customer service skills? Are you looking for the flexibility of four 10 hour shifts per week by working on Saturdays as well? If so, please continue to read on!

    What is in it for you?
    Job Type: Temporary/Contract, Full Time Hours
    Pay: $15.00 an hour with yearly raises
    Benefits:
    * Health Insurance after 90 days
    * 6 Paid Holidays after 1,800 hours worked
    * 5 PTO (paid time off) days after 1,800 hours worked
    Manpower and University of Phoenix are offering actively assigned eligible Manpower associates full tuition coverage in pursuit of a first-time bachelor's degree.

    What is the job?
    * A positive attitude, willingness to learn and a strong work ethic
    * The NES Service Advisor answers inbound calls to support their customers with service requests, billing and pay options and other company programs.
    * Strong customer relations and computer skills
    If you would like to work in a fast-paced environment this may be the position for you!

    What do you bring to the job?
    * NES requires 6 months of call center experience.
    * We are also looking for those college students that would like to gain additional call center experience.
    * This position is in a drug-free workplace and you will be required to submit to a drug screen, a 7-year criminal background check and an employment credit check.
    To be considered for this position, you must first complete a prescreening questionnaire. This website is NOT supported in Internet Explorer, please copy and paste the link below in Google Chrome. Once you access the questionnaire, register as a new user.
    www.directch.com/nes

    Apply today and for additional information or questions, please contact one of Manpower Recruiters at 615-832-8501

    Our Commitment to You
    At Manpower, our job is to partner with you to enable you to reach your full potential and achieve your business and career goals.
  • Location: Scranton
    Job Type : Contract
    Date: Thursday, 16 November 2017
    Progressive, growing company offering temporary to hire careers with advancement opportunities - just in time for the holidays! Deadline to apply is Monday morning, 11/20/2017!!

    Why pick this job?
    * Temporary to hire, based on performance
    * Starting rate of $12.00 per hour
    * After hired by our client, may be offered the opportunity to work from home
    * Company's growth presents opportunities for advancement within
    * Gain the "Call Center" experience that you need to move up in the Health Care Customer Service industry

    If selected, what would I be doing?

    * Taking inbound calls from health care subscribers
    * Assisting customers by answering their questions

    What do I need to qualify to apply?
    * At least 1 year Customer Service - by phone or in person
    * Intelligence, compassion and great communicative skills
    * High School Diploma or equivalent
    * Must have the flexibility to work a shift that can start as early as 9:00 am or end as late as 11:00 pm - can bid up with seniority
    * Ability to work overtime during peak season
    * Successful drug screen and background check
    * Computer proficiency

    Paid training begins on Monday, 11/27/17. With one holiday behind you and others rapidly approaching, this is a great opportunity to get the extra $$'s you would like to give your family (or friends) the best holiday ever. Apply now on manpower.com and move forward on your new and exciting career path today! If interested, the deadline to apply for this great opportunity is Monday, 11/20/2017!! Don't miss out!
  • Location: Nashville
    Job Type : Permanent
    Date: Thursday, 16 November 2017
    Manpower Nashville is hiring a Bilingual Intake Specialist for a full time opening in our client's downtown Call Center supporting legal documents.

    Do you demonstrate a positive attitude, have the willingness to learn and a demonstrate a strong work ethic? Then this is the right opportunity for you.

    What you need to know:
    Bilingual: English and Spanish
    Job Type: Temp to Hire
    Position Type: Full Time
    Shifts: Hours Available for 2nd and 3rd Shifts
    Pay Rate: $14.00 per hour

    Why work for Manpower:
    The advantages of working with a leader in the world of work that understands:
    * The importance of life and work balance
    * Pay equal to your hard work
    * Free skills training and online college courses
    * Our Commitment to You - At Manpower, our job is to partner with you to enable you to reach your full potential and achieve your business and career goals.

    What is the job:
    * Our client is open 7 days a week 24 hours a day, so availability on the weekend is part of the job.
    * Qualified candidates will have the ability to enter client information accurately while talking and listening over the phone in a call center environment.
    * Gathering accurate data to ensure the best result for the client and customer is important, supporting a legal department.
    * Your workday will fast pace and time will fly quickly.

    What do you do? Apply Today!

    Need more details, contact one of our Manpower Recruiters at 615-832-8501
    Tell us why you are the right person!
  • Location: Miami
    Job Type : Contract
    Date: Thursday, 16 November 2017
    Are you seeking a new opportunity? If so, we may have the role for you at a large Miami insurance company! Manpower is currently hiring Customer Service Representatives. The right candidate will have an outstanding attention to detail, ability to multitask, ability to learn multiple computer programs, ability to adhere to schedule, stellar attendance.
    The Customer Service Representative must be able to demonstrate the following:
    * Strong organizational skills with the ability to multi-task and handle a high volume of phone calls.
    * Ability to consistently meet goals including average handle time, after call work, timeliness, etc.
    * Experience using multiple computer applications simultaneously and excellent keyboarding/typing skills.
    * High degree of self-motivation and initiative in accepting responsibility for work results and contributing cooperatively to team goals.
    * Troubleshoot and resolve complex issues, identify errors and determine appropriate corrective action.

    * Previous work experience in a fast-paced call center environment.
    * Customer service experience
    * Must be able to work- 11am to 10pm