Home  Call Center and Customer Service Jobs
  • Location: Markham
    Job Type : Temporary
    Date: Friday, 22 September 2017
    Préférez-vous travailler en retard? Good news!

    Manpower has a great opportunity for Bilingual Customer Service Representatives our client in Richmond Hill, a provider of eCommerce solutions to global retailers and brands.

    The Job:
    - Respond to inbound requests via email and telephone
    - Take inbound calls for order placement
    - Up sell and cross sell additional items
    - Answer inquiries while maintaining and updating the customer database
    - Maintain a sense of urgency in responding to the customer needs
    - Ask probing questions and overcome objections

    What you bring:
    - Must be fully bilingual in French & English
    - At least one year of customer service experience
    - Pleasant and professional telephone etiquette
    - Flexible, open minded and solution oriented with the ability to adapt to the fast paced Internet environment
    - Analytical/problem solving skills
    - Strong verbal and written communications skills
    - PC literate and basic typing skills (at least 40 wpm)

    What's in it for you:
    - Starting pay $18/hr+
    - Central location in Richmond Hill (Leslie & Hwy 7)
    - Full-time shifts Monday to Friday from 12:30PM - 9PM
    - Potential for permanent employment after three months
    - Access to Manpower's online skills development database

    Apply today!

    Not the job for you, but know someone who might be interested? Refer them to us for a referral bonus!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Bentonville
    Job Type : Contract
    Date: Friday, 22 September 2017
    Are you or someone you know looking for a fast and dependable career growth? Now is your chance! Manpower is hiring for Customer Service Representative for a TOP Fortune 500 company in US. Stop your search and contact us now!

    WHAT'S IN IT FOR YOU?
    · Strong and dependable career path
    · Temporary to Permanent Hire
    · Benefits - 401K Match, Dental, Vision, Medical and Life Insurance
    · $50 Referral Bonus

    You must be available to work anytime Monday-Sunday, 10:30 AM - 9:00PM (You will work 5 days with 2 full days off and 40 hours of each week. Your schedule hours and days will be rotated and will fall between the days and hours mentioned.)

    WHAT'S THE JOB:
    · Take inbound calls and assist customers with their inquiries, requests and complaints
    · Responsible for taking the information and entering it into client specific software

    WHAT YOU BRING TO THE JOB:
    · High School Diploma or GED
    · Basic computer skills
    · Be able to pass Background Check and Drug Screen

    Stop your job search and apply today. Do you need more information? Contact our recruiter at 414-269-3151 ext 1812. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath.
  • Location: Markham
    Job Type : Temporary
    Date: Friday, 22 September 2017
    Manpower has a great opportunity for Call Centre Agents our client in Richmond Hill, a provider of eCommerce solutions to global retailers and brands.

    The Job:
    * Respond to inbound phone calls, up sell/cross sell additional items and resolve customer's issues
    * Take inbound calls for order placement
    * Respond to customer email inquiries
    * Up sell and cross sell additional items
    * Answer inquiries while maintaining and updating the customer database
    * Maintain a sense of urgency in responding to the customer needs
    * Be creative and go above and beyond when assisting our customers
    * Accurate and efficient order entry and maintenance of customer files
    * Ask probing questions and overcome objections

    What you bring:
    * At least one year of customer service experience
    * High School Diploma or equivalent
    * Pleasant and professional telephone etiquette
    * Take charge attitude. Enjoys the challenges that a customer service job can present
    * Flexible, open minded and solution oriented with the ability to adapt to the fast paced Internet environment
    * Analytical/problem solving skills
    * Excellent judgment and decision making skills
    * Strong verbal and written communications skills
    * Understand customer service processes and procedures
    * PC literate and basic typing skills (at least 40 wpm)
    * Adept at navigating web sites and multi-tasking
    * Flexiblity to work between 8AM - 12AM from Monday to Friday and 9AM - 9PM on the weekend

    Interested? Apply now to a role which offers:
    * Starting pay between $15-$16/hr
    * Potential for permanent employment after three months

    Apply today! Not the job for you? Set up your profile at manpower.ca and see what other opportunities Manpower has available currently.

    Not the job for you, but know someone who might be interested? Refer them to us for a referral bonus!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Edmonton
    Job Type : Permanent
    Date: Friday, 22 September 2017
    Customer Service Representative

    With over 60 years of experience in the Alberta marketplace, Manpower specializes in matching great talent with great companies. In tandem with our client, a Leader in Industrial Machinery, Equipment and Supplies, Manpower is seeking a Customer Service Representative, to fulfill a full time permanent role in Edmonton or Calgary, AB. Our client is offering benefits after a three month probationary period, and Pension Plan after one year.

    This role is a great opportunity for an energetic Customer Service specialist wanting to use their excellent communication and interpersonal skills in a busy environment.

    In this role as a Customer Service Representative you will:
    * Develop a working understanding of clients through communication with customers and meet all reasonable client requests diligently
    * Collaborate with the Customer Service Manager and Sales Reps to achieve supply objectives and provide quality customer service
    * Assist customers with standard account-related requests and inquiries
    * Provide internal sales, technical support and product recommendations
    * Process customer orders and conduct customer follow-ups
    * Manage all incoming requests from vendors, customers and salespersons
    * Expedite customer orders
    * Investigate and resolve any customer issues and help with customer trouble-shooting
    * Perform walk-in counter sales and transactions
    * Collaborate with sales personnel to provide quotes, process orders and source products
    * Execute invoicing when needed
    * Act as liaison between customers and the client
    * Ensure quality customer service is provided continuously
    * Assist with shipping and receiving as necessary
    * Perform purchasing when required
    * Complete administrative tasks and needs as required
    * Perform housekeeping tasks for branch when necessary
    * Receive and open branch mail and forward invoices and other items as needed

    To be successful in this role, you will have:
    * Minimum 2+ years' experience in a Customer Service role
    * Sales background would be considered an asset
    * Retail experience would be considered an asset
    * Excellent telephone manner
    * Ability to work efficiently in a fast-paced environment
    * Intermediate knowledge of Microsoft Office
    * Computer knowledge and accurate typing skills

    Please apply online and / or create and manage your profile at www.manpowerab.com. Alternatively, you can email marianne.carmack@manpower.com or contact us at 780.420.0110 and ask for our Professional Team.

    Manpower would like to thank all applicants for their interest; however, due to the number of individuals applying to positions at Manpower, only successful applicants will be contacted. All other resumes will be retained for future opportunities.
  • Location: Edmonton
    Job Type : Contract
    Date: Friday, 22 September 2017
    Customer Service Representative

    With over 60 years of experience in the Alberta marketplace, Manpower specializes in matching great talent with great companies. In tandem with our client, Manpower is seeking a Customer Service Representative, to fulfill a temporary contract in Edmonton, AB.

    In this role you will:
    * Coordinate orders and shipments between manufacturing and customer
    * Processes customer orders handling order entry and shipment scheduling
    * Performs necessary functions to meet customer requirements on a timely basis
    * Interfaces directly with various departments and associates to ensure effective and timely service to customer
    * Tracks and reports to customer and sales staff delivery date, any anticipated delays, conflicting terms and conditions of customer's purchase orders

    To be successful in this role, you will have:
    * Minimum 2+ years' experience in a Customer Service role
    * High school diploma or GED
    * Strong customer service skills
    * Can work effectively in an independent role and with a team
    * Experience with MRP systems is required, Oracle is preferred

    In addition to gaining valuable experience with industry leading companies, Manpower rewards associates with:
    * Medical, Dental, and Life Insurance benefits
    * Vacation and General Holiday Pay
    * Weekly pay via direct deposit
    * Complimentary access to Manpower's online university (over 5000 courses powered by
    Skillsoft)
    * Referral bonus program

    Please apply online and / or create and manage your profile at www.manpowerab.com. Alternatively, you can email us at edmonton.ab@manpower.com or contact us at 780.420.0110 and ask for our Office Team.

    Manpower would like to thank all applicants for their interest; however, due to the number of individuals applying to positions at Manpower, only successful applicants will be contacted. All other resumes will be retained for future opportunities.

    To learn more about the changing world of work, please visit our website at www.manpowerab.com, follow us on Twitter @ManpowerAB, and like Manpower Alberta on Facebook.
  • Location: Calgary
    Job Type : Permanent
    Date: Friday, 22 September 2017
    Customer Support Coordinator

    With over 60 years of experience in the Alberta marketplace, Manpower specializes in matching great talent with great companies. In tandem with our client, a Leader in Industrial Machinery, Equipment and Supplies, Manpower is seeking a Customer Support Coordinator, to fulfill a full time permanent role in Calgary, AB. Our client is offering benefits after a three month probationary period, and Pension Plan after one year.

    The role of Customer Support Coordinator carries the responsibility of being the inventory delivery representative, which entails traveling and delivering the inventory to the customer's location. They are also responsible to perform repairs and be the primary respondent to any issues or problems. Additionally, they are accountable for the physical maintenance and general upkeep of vending machinery.

    This role is an entry level position in Junior Management/Sales Training, and in addition to continued job training, has potential for continual growth in the company.

    In this role you will:
    * Organize and pack van with inventory for deliveries
    * Deliver inventory directly to customer
    * Re-stock vending, open bins and RSS
    * Manually fill in burn stock
    * Provide customer service for accounts
    * Collaborate with Sales Representative to deliver customer needs
    * Update machine database by adding any new customer employees, pictures or descriptions
    * Provide training to customers
    * Repair any machines as needed
    * Clean and maintain all machines at account location
    * Handle any mis-vends by discarding or reversing transaction
    * Take orders if needed
    * Travel to customer locations
    * Review and adjust min/max levels in auto crib as per customer requirements
    * Report any discrepancies during delivery
    * Other duties as deemed necessary

    To be successful in this role, you will have:
    * High school diploma or GED
    * Valid driver's license and clean driving record required
    * Must pass a Criminal Record Check
    * Experience in a Customer Service role an asset
    * Experience in Sales an asset

    Please apply online and / or create and manage your profile at www.manpowerab.com. Alternatively, you can email marianne.carmack@manpower.com or contact us at 780.420.0110 and ask for our Professional Team.

    Manpower would like to thank all applicants for their interest; however, due to the number of individuals applying to positions at Manpower, only successful applicants will be contacted. All other resumes will be retained for future opportunities.

    To learn more about the changing world of work, please visit our website at www.manpowerab.com, follow us on Twitter @ManpowerAB, and like Manpower Alberta on Facebook.
  • Location: Calgary
    Job Type : Contract
    Date: Friday, 22 September 2017
    French Bilingual Customer Service Rep

    In tandem with our client, a commercial and residential security solutions company, Manpower is seeking French Bilingual Customer Service Reps to join their Calgary team.

    Responsibilities:
    * Addressing and managing cancellation requests from customers; phone or mail
    * Building customer loyalty
    * Using negotiation skills to reduce customer attrition
    * Processing cancellations where necessary
    * Creating an exceptional client experience
    * Being an ambassador of the company
    * Maintaining and participating in a positive work environment based on teamwork

    Requirements:
    * Minimum High School Diploma
    * Fluency in both French and English
    * Minimum 1 year in a Customer Service role
    * Previous experience working in a call center environment would be considered an asset
    * Intermediate computer skills; knowledge of MS Office and ability to learn new technical skills
    * Flexibility to work a variety of hours as required

    Please apply online and / or create and manage your profile at www.manpower.ca.

    Manpower would like to thank all applicants for their interest; however, due to the number of individuals applying to positions at Manpower, only successful applicants will be contacted. All other resumes will be retained for future opportunities.
  • Location: Bangor
    Job Type : Temporary
    Date: Friday, 22 September 2017
    Full Time Café Attendant
    Now hiring a Café Attendant in Bangor! This is a fun opportunity for those who take pride in providing excellent customer service and are excited to learn new skills and processes!

    What's in it for you?
    A full time position with potential to be hired on permanently
    A flexible five day 1st or 2nd shift schedule, with every other weekend off
    Shift differential for off hours (regular $9/hour, off hours between 8pm-4am $12/hour)

    What will you be doing?
    Providing top-notch customer service to a diverse customer base
    Light food preparation
    Operating the cash register
    Cleaning the café and work station as needed

    What will you bring to the job?
    A valid driver's license and your own reliable transportation
    At least 21 years of age
    Prior customer service or food preparation experience (helpful, but not required)
    Capability to stand for shift
    Willingness to work additional hours with notice to assist the café
    Ability to be self-motivated while working independently and as part of a team
    Your love of people and a fast-paced work environment

    Let's try to put an end to your job search by applying today. Contact a team member today by applying online, calling 207-942-6178, or texting 207-560-0913.
    You can also find all of our open positions by visiting www.ManpowerMaine.com. We look forward to working with you!
    We love referrals, so please share our job with friends and family!
  • Location: Phoenix
    Job Type : Contract
    Date: Friday, 22 September 2017
    Medical Call Center
    NO SALES!!
    Location: 28th Ave and Thunderbird

    Contacting Doctors offices requesting medical records and verifying addresses and paperwork. Must be comfortable with MS office, putting Data in and taking Data out.
    Hours:7am to 4:30pm Monday-Thursday. No holidays or Weekends.
    Pay: $11hr
    High school Diploma or GED
    7 year background check
    Drug screen
    HIPPA training- Will provide
  • Location: Mississauga
    Job Type : Contract
    Date: Thursday, 21 September 2017
    Bilingual Customer Service Representative

    Are you a Bilingual Customer Service professional looking for a 6 month contract in Mississauga? If so, we have a great opportunity for you with our client in the Technology industry.

    As a Customer Service Representative for our client in Mississauga, you will be responsible for handling customer inquiries via phone, e-mail and mail as well as performing administrative tasks which include document processing, data entry and mailings.

    Are you interested? The ideal candidate will possess:
    * At least 1 year of Customer Service Call Centre experience
    * Excellent communication skills in French and English
    * Strong customer service skills
    * Proficiency in MS Office and with computers

    Does this sound like your dream job? Apply Today!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Alexandria
    Job Type : Temporary
    Date: Thursday, 21 September 2017
    Are you seeking part time employment with flexible hours and long-term stability? Choose from 5-20+ hours per week! As part of the business cleaning team you will be performing cleaning services in a commercial building environment after 5 pm in the Alexandria and surrounding areas. You will complete various cleaning duties specific to location, perform site inspections to verify tasks are completed, check and maintain proper storage of supplies and equipment.
    Interested? Contact Manpower @ 320.763.9899
  • Location: Tempe
    Job Type : Contract
    Date: Thursday, 21 September 2017
    We are Hiring!!



    Call Center Agent 2nd Shift

    Do you have a high standard in customer service and very good in phone calls?

    Manpower has opening for Call Center Agent in Tempe, AZ 85284



    What's in it for you?

    >Full time hours

    >Paid Training

    >3 months contract

    > Full Benefits (Health Care and Dental)

    > Competitive wage $14.00/hour



    What is the job?



    > Call Center Agent

    * Taking inbound calls from online shoppers.

    * Rectifying issues/concerns, assisting in navigating the site, etc.

    *Requires use of multiple computer screens, toggling back and forth.

    *High comfort level on the computer.



    Schedules : (Tuesday-Saturday, or Sunday - Thursday. ) (Typically 12pm - 8:30pm but will extend to 12 AM closer) Call center hours are 6:30A - 8:30P but during the holidays will extend to 12AM.

    Training hours are 7:30 -3:30 Monday -Friday. Training is about 2 weeks long. 1 week of "Nesting" Or shadowing current call center reps.



    What you bring to the job?

    Call Center Experience at least 6 months or Customer Service in a retail store

    Ability to navigate multiple screens toggling back and forth

    Can type at least 40 wpm

    High school diploma or equivalent (such as a GED)

    Ability to pass a Background Check and Drug Screen



    Stop your job search and apply today. Do you need more information? Contact our recruiters at 414 312 5144 EXt 1851. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Location: Bloomington
    Job Type : Contract
    Date: Thursday, 21 September 2017
    Call Center Representative (Part-time)

    Are you looking for a career?
    Manpower has immediate opening for Part-time

    Call Center Representative

    What's in it for you?
    Part-time only
    Duration: 2 months (8 weeks)
    Shift:
    Sun-Thurs : 7am-11am
    Tues-Sat: 7am-11am
    Wage: $14/hr.
    Training provided (2 weeks, M-F: 7am-11am)

    What is the job?
    Inbound Call Center Representative
    -at least 1 year experience
    -Computer skills
    -Typing skills (speed and accuracy)

    *Willingness to be train and commitment to the job

    What you bring to the job?
    Great attitude and ability to work in a team
    High school diploma or equivalent (such as a GED)
    Ability to pass a Background Check and Drug Screen

    Stop your job search and apply today. Do you need more information? Contact our recruiters at 4142698731 ext. 1834. We love referrals so please share our job with friends and family and enjoy $200 referral bonus. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Location: Onalaska
    Job Type : Temporary
    Date: Thursday, 21 September 2017
    Mid shift of 11-7pm ( latest would be 8 pm ). Initial training will include shadowing other employees between the hours of 6 am to 8 pm, Unpaid 1-hour lunch; Ensure department average speed of answer is met. Basic Qualifications include: High School diploma/GED or equivalent work experience not needed but needs to be trainable; NO Sales calls. Basic computer skills; Ability to manage pressure and multiple tasks; Ability to work flexible schedule, overtime, nights, holidays; Good problem solving, decision making, interpersonal and oral/written communication skills, Ability to work in a 24-7 center; and Possess good basic organizational skills. Candidates with any previous technical training, knowledge of/experience in the industry, or customer service experience will be given preference.
  • Location: Mooresville
    Job Type : Permanent
    Date: Thursday, 21 September 2017
    Motivated candidate will interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Candidate must be PC savvy and proficient with Microsoft Office to include Excel, Word. Must be able to multitask, great phone skills a must.. This is a perm opportunity!!!! Great Company, Great benefits!!!!! Must pass a background check and Drug test.
  • Location: Miami
    Job Type : Temporary
    Date: Thursday, 21 September 2017
    Do you enjoy the world of a fast paced environment? Are you looking for shifting hours and weekly pay checks? Manpower has immediate openings for Customer Care Specialist.

    What's in it for you?

    Flexible time hours
    Operating Hours: 11am to 10pm possible Saturday or Sunday shift
    Competitive wages between $10.00 to $11.00 per hour

    What is the job?
    Acts as primary customer service agent in processing or responding to basic customer requests, inquiries and/or orders
    Customer Service may be by telephone, fax, email or regular mail
    Must process orders, requests, returns and adjustments

    What you bring to the job?
    Previous experience in a call center or any type of good customer service background
    Great attitude and ability to work in a team
    High school diploma or equivalent (such as a GED)
    Ability to pass a Background Check and Drug Screen

    Stop your job search and apply today. Do you need more information? Contact our recruiters at 414-269-3151 ext 1816. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Location: Irving
    Job Type : Contract
    Date: Thursday, 21 September 2017
    Are you looking for an exciting opportunity to help victims of the recent Hurricane? As a customer service professional, you provide Hurricane Relief assistance in a call center environment offering support for the government.

    You will utilize pre-scripted responses which will be read verbatim to provide basic general and claims-specific information, utilize standard technology such as telephone, email, and web browser to complete work tasks, assist callers and refer escalated calls as needed to supervisor.

    What's In It For You:

    The ability to help others
    Full time and overtime hours
    Competitive Pay
    Ability to choose your shift
    Weekly paycheck
    Benefit Options
    Paid College Tuition
    $17.61 hour pay rate

    What you bring to the job:

    High School Diploma or GED
    Six (6) months of customer service/secretarial/telemarketing experience
    Ability to speak and read English clearly, professionally, and fluently
    Ability to type a minimum of 20 WPM (words per minute)
    Ability to comply with moderate computer usage
    Ability to pass a federal background check
    Ability to work overtime and/or holidays and weekends as needed
    Experience with and/or ability to use call center telephony equipment
    Call center experience preferred, but not required

    To learn more about this opportunity, apply now and start work as soon as next week!

    Questions? Come by or contact any of our DFW locations:
    Irving 972-717-7617
    Mesquite 972-682-3588
    Ft Worth 817-306-0505

    We love referrals so bring a friend and ask us about our referral program!
  • Location: Winnipeg
    Job Type : Contract
    Date: Thursday, 21 September 2017
    We are looking for the best talent to keep elevating the experience at our client. We are looking for 30 Full Time English Speaking professionals to Join Immediately for Temporary Full Time work for 1 month with possible extension also Permanent employment.

    A Global business-to-business services company that provides highly specialized solutions to end clients ranging from Small Medium Business to Global companies. Our client's subsidiary company is located in Downtown and has growing for several years. The client is one of North America's top providers of communication solutions and a leader across a range of increasingly complex and highly regulated areas including customer contact and patient access services.

    These positions are set to commence immediately. Start Dates are October 2, 2017, October 12, 2017 and October 16, 2017

    What we Offer:

    * Basic Hourly Wages
    * Paid Training and Great Incentive Programs
    * 32 - 40 Hours of weekly work schedules for Full Time
    * $11 HR Wages

    In order to qualify for this role, it is vital that you:

    * Be available from Monday through Sunday
    * Able to Work on shifting schedules
    * Flexible weekly shifts to help support clients 24/7
    * Public Transportation is Available

    Must have qualifications:

    * High School Diploma or equivalent with a minimum of one year experience in the field or in a related area focusing on customer service, sales and etc...
    * Excellent communication skills in English speaking and writing skills

    To learn more about the changing world of work, please visit our website at www.manpower.ca, follow us on Facebook Manpower Winnipeg.
  • Location: Winnipeg
    Job Type : Contract
    Date: Thursday, 21 September 2017
    We are looking for the best talent to keep elevating the experience at our client. We are looking for 10 Full Time Bilingual English and French Speaking professionals to Join Immediately for Temporary Full Time work for 1 month with possible extension and possible of becoming permanent role.

    A Global business-to-business services company that provides highly specialized solutions to end clients ranging from Small Medium Business to Global companies. Our client's subsidiary company is located in Downtown and has growing for several years.

    The client is one of North America's top providers of communication solutions and a leader across a range of increasingly complex and highly regulated areas including customer contact and patient access services.

    These positions are set to commence immediately (October 2, 2017 and October 3).

    What we Offer:

    * Basic Hourly Wages - $14.91HR
    * Paid Training and Great Incentive Programs
    * 40 Hours of weekly work schedules for Full Time

    In order to qualify for this role, it is vital that you:

    * Be available from Monday through Sunday
    * Able to Work on shifting schedules ( Schedules changes 1 - 2 weeks)
    * Must be able to work 5 Days a week
    * Must be available in between 7:00AM to 11:00PM
    * Public Transportation is Available

    Must have qualifications:

    * High School Diploma or equivalent with a minimum of one year experience in the field or in a related area focusing on customer service, sales and etc...
    * Excellent communication skills in English speaking and writing skills
    * Excellent communication skills in French speaking skills
    * Exceptional Customer Service experience

    To learn more about the changing world of work, please visit our website at www.manpower.ca, follow us on Facebook Manpower Winnipeg.
  • Location: Phoenix
    Job Type : Contract
    Date: Thursday, 21 September 2017
    Data Reporting Analyst

    -You will gather data from various departments within a Call Center located in North Phoenix.
    -Likely candidates will preferably have 2 years of previous Analyst experience
    -Advanced Excel with working knowledge of Pivot tables and V-looks ups
    -Must have Clear criminal background and able to pass drug screen