Customer Service Representative

Industry

Call Center and Customer Service

Advert ID

USA_387874

Location

Huntington

Job Type

Temporary

Hours

Full-Time

Salary Range

No. of Openings

1

Branch Information

Huntington, WV - (USA) 528 Fifth Ave. WV Huntington , WV - 25708 Phone : 304-529-3031

ContactNumber

304-529-3031

Job Description

Customer Service Representative
Are you looking for an exciting local opportunity in the Huntington area? Manpower of WV is seeking a Customer Service Representative for a regional employer in the Huntington area. The Customer Service Representative is the day-to-day contact for all our sales and customer support activities. Assigned to a team working collaboratively to support given territories or markets, the Customer Service Representative applies his or her customer service skills and system knowledge to meet the daily needs of the customer.

Job Duties:

Engage in daily communication with clients, colleagues and stakeholders to ensure top-quality Customer Service
Respond to customer requests for information in a timely manner (phone/email)
Answer customer telephone calls, providing technical information and addressing and resolving inquiries and problems
Process incoming mail, email, leads and faxes, responding to customer needs and requests as needed
Promote products/services to prospective customers
Expedite customer orders & process customer orders and input progress notes into computer system
Assemble print, web, phone materials, as needed
Perform filing activities and information retrieval, as needed
Accuracy and completeness through all means of communication.
Create and run sales reports and mailing lists
Complete and maintain all required paperwork, quotes, records, reports and documentation
Other tasks as assigned
Requirements for Consideration:
Associate's degree and 1-3 years of related experience/ education
Proficiency in Microsoft Word and Google Applications
Experience with specific business applications TBD
Candidates must be able to successfully pass a Federal/State background check and a pre-employment drug test

Who is Manpower?

Locally owned, but globally connected, Manpower is a full service staffing and human resources company that provides thousands of jobs every year across West Virginia, Ohio and Kentucky. Manpower provides recruitment and assessment, training and development, career management, outsourcing and workforce solutions across the region.

For more information on exciting local employment opportunities and to register with us, please visit www.Manpower.com. Manpower is an EEO/AA/ADA/Veterans employer