Customer Support Representative

Industry

Logistics Distribution and Supply Chain

Advert ID

USA_388184

Location

Richmond City

Job Type

Temporary

Hours

Full-Time

Salary Range

No. of Openings

1

Branch Information

Manpower CORE 100 Manpower Place , WI - 53212 Phone : 414-982-1960

ContactNumber

414-982-1960

Job Description

Please include this job ID number 2329123 when responding or contacting the recruiter.

We are currently looking for multiple associates. Apply now!

Customer Service Representative (Don't delay apply today professional resume is required)
12 month assignment
Mon-Fri
Shift: 7:00am to 7:30pm
$11/hour

Job Location: 1000 SEMMES AVE RICHMOND VA 23224

I am scheduling phone interviews today and tomorrow and it takes 15 minutes. Please send your resume to cheryl.snowden-wright@manpowergroup.com or call at 855-407-7798 Ext. 1470

Do you thrive in a diverse, fast-paced environment? Are you passionate about customer service and skilled at solving problems and recommending solutions? Then, we've got a great opportunity for you with the world's largest package delivery company.

Job responsibilities:

- Provides in-bound telephone customer support in a call center environment and determining the nature of the call or inquiry.
- Duties may include processing complaints, filing supply requests for customers and centers, and preparing monthly reports.
- Additional duties may include developing action plan for customers, responding to and following up on customer requests, reviewing rates as needed, tracking shipments and orders, preparing reports.
- Distributing mail, filing, faxing, processing forms, typing, auditing documents and some data input. May also be required to answer inbound customer calls on an as-needed basis

Requirements:
-18 years of age or older
-High School Diploma or GED
-Eligible to work in the U.S. without sponsorship
-Previous contact center experience preferred but not required
-Previous customer service experience a huge plus
-Professional phone skills
-Microsoft Office Software and basic computer skills
-Type approximately 40+ wpm
-Able to pass Background Check
-Assessments and drug screens may be required for certain positions.

Whether it's your first step in to the world of work or a change in your work environment, Manpower has positions accommodating a wide range of experience and schedules. Take this opportunity to gain valuable work experience, earn extra money, or to develop new talents to add to your resume!

We offer a comprehensive benefits package including competitive pay, medical, dental vision, disability, 401K, ongoing training, and tuition reimbursement.

ManpowerGroup is an Equal Opportunity Employer.

DON'T DELAY APPLY TODAY! I am conducting phone screenings today. Let me know your availability and the best contact number to reach you on!

***We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.