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Customer Account Representative


Call Center and Customer Service

Advert ID




Job Type




Salary Range

16.0 - 16.0 HOURLY

No. of Openings


Branch Information

Albany, NY - (USA) 1450 Western Avenue NY Albany , NY - 12203 Phone : 518-459-2800



Job Description

Have experience with customer service or account management? Looking for steady day shift work with weekly pay? Manpower has immediate openings for Customer Service Representative on 1st shift.

What’s in it for you?

• Full time hours

• Day shift: M-F 1030am-7pm

• Wages starting at $16 per hour

What is the job?

• Order entry, inquiries for pricing and availability, as well as revisions received by telephone or electronically

• Monitoring, triaging and distributing workload

• Inter-departmental training of customer data entry, proper telephone and email etiquette

• Ensuring customer orders and inquiries are satisfied within the pre-determined guidelines

• Partners with other departments to ensure customer data is accurate, to manage the interface with new customers, to set up, classify and maintain accounts

• Acts as dedicated Specialist for customers who require special handling, as needed

• Monitors self-performance to ensure daily, weekly, monthly objectives are met

• Identifying areas for improvements in processes and potential revenue growth opportunities and participate actively in the improvement work, testing and implementation

What do you bring to the job?

• Associate's degree from two-year College or technical school, or technical/managerial experience at an equivalent level

• Outstanding customer service skills

• Experience with computer programs including MS office suite

• Ability to pass a background check and drug screen

• Attention to detail and a strong desire to produce quality work

• Previous work in account management, customer service or manufacturing office environment preferred

Stop your job search and apply today! Do you need more information? Contact our recruiters via email or stop by our office located at 1450 Western Ave, Albany NY 12203 or call us at 518-459-2800.

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