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Eng or Fre Technical Support Representatives

Industry

Call Center and Customer Service

Advert ID

CAN_390481

Location

Calgary

Job Type

Contract

Hours

Full-Time

Salary Range

No. of Openings

1

Branch Information

Calgary, AB - (CAN) 734 7th Avenue Southwest Suite 240 AB Calgary , AB - T2P 3P8 Phone : 403-269-6936

ContactNumber

403-269-6936

Job Description

Eng or Fre Technical Support Representatives



In tandem with our client, a commercial and residential security solutions company, Manpower is seeking English or French Technical Support Reps to join their Calgary team.



Responsibilities:

* Addressing and managing cancellation requests from customers; phone or mail

* Building customer loyalty

* Using negotiation skills to reduce customer attrition

* Processing cancellations where necessary

* Creating an exceptional client experience

* Being an ambassador of the company

* Maintaining and participating in a positive work environment based on teamwork



Requirements:

* Minimum High School Diploma

* Fluency in either French and English

* Minimum 1 year in a Customer Service role

* Previous experience working in a call center environment would be considered an asset

* Intermediate computer skills; knowledge of MS Office and ability to learn new technical skills

* Flexibility to work a variety of hours as required



Please apply online and / or create and manage your profile at www.manpower.ca. Alternatively, you can send a copy of your resume to michelle.melnyk@manpower.com or call 403-269-6936 and ask for Michelle.



Manpower would like to thank all applicants for their interest; however, due to the number of individuals applying to positions at Manpower, only successful applicants will be contacted. All other resumes will be retained for future opportunities.