Eng or Fre Technical Support Representatives

Industry

Call Center and Customer Service

Advert ID

CAN_390481

Location

Calgary

Job Type

Contract

Hours

Full-Time

Salary Range

No. of Openings

1

Branch Information

Calgary, AB - (CAN) 734 7th Avenue Southwest Suite 240 AB Calgary , AB - T2P 3P8 Phone : 403-269-6936

ContactNumber

403-269-6936

Job Description

Eng or Fre Technical Support Representatives

In tandem with our client, a commercial and residential security solutions company, Manpower is seeking English or French Technical Support Reps to join their Calgary team.

Responsibilities:
* Addressing and managing cancellation requests from customers; phone or mail
* Building customer loyalty
* Using negotiation skills to reduce customer attrition
* Processing cancellations where necessary
* Creating an exceptional client experience
* Being an ambassador of the company
* Maintaining and participating in a positive work environment based on teamwork

Requirements:
* Minimum High School Diploma
* Fluency in either French and English
* Minimum 1 year in a Customer Service role
* Previous experience working in a call center environment would be considered an asset
* Intermediate computer skills; knowledge of MS Office and ability to learn new technical skills
* Flexibility to work a variety of hours as required

Please apply online and / or create and manage your profile at www.manpower.ca. Alternatively, you can send a copy of your resume to michelle.melnyk@manpower.com or call 403-269-6936 and ask for Michelle.

Manpower would like to thank all applicants for their interest; however, due to the number of individuals applying to positions at Manpower, only successful applicants will be contacted. All other resumes will be retained for future opportunities.