Bilingual Customer Service

Industry

Call Center and Customer Service

Advert ID

CAN_390550

Location

Markham

Job Type

Contract

Hours

Full-Time

Salary Range

CAD18-20.50/hr

No. of Openings

1

Branch Information

Toronto, ON - Downtown - (CAN) 60 Yonge Street Ground Floor ON Toronto , ON - M5E 1H5 Phone : 416-977-1748

ContactNumber

416-977-1748

Job Description

Bilingual Call Centre opportunity

Our client, a world leaders in kitchen cookware solutions.located in Markham is seeking motivated Bilingual (French and English) Customer Service Representatives to join their expanding team!

The job:
- Provide extraordinary customer service for all inbound enquiries about products, orders, and warranty claims
- Apply a full-cycle customer service approach by clarifying concerns, identifying the source of the challenge, providing the best solution, and following up to ensure resolution
- Interact with internal departments on a daily basis to ensure all orders have been received & entered and to confirm product information is current & up-to-date
- Receive purchase orders from different accounts and create orders in AS400 system with daily use of Excel

What's in it for you?
- Full time hours Monday-Friday
- 8:30am-4:30pm
- Great Work environment
- Competitive pay rate: $17/hr
- Long term temporary position with strong potential to go permanent for the right candidate
- Access to Manpower's online skills development database

What you bring::
- Fluently bilingual in French and English (written & verbal)
- Minimum 2-3 years of experience in a fast-paced contact centre environment
- Ability to think your feet and a knack for problem solving
- High level of comfort in Excel and databases
- Previous experience working in AS400 a strong asset

Apply today! Not the job for you bit know someone who might be a fit? Bonus available for successful referrals.

As a leader in employment services, Manpower connects you to the right job - the job that fits not only your skills and experience, but also what's important to you. Whether you're just entering the workforce or making a career change, we have the resources to guide you through your journey, including expert career advice, an online assessment portal, and access to thousands of free courses and jobs opportunities. We're here to help you win in the world of work.

ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs