Customer Service Representative

Industry

Call Center and Customer Service

Advert ID

USA_390913

Location

Jacksonville

Job Type

Contract

Hours

Full-Time

Salary Range

No. of Openings

1

Branch Information

Jacksonville, FL - (USA) 9823 Tapestry Park Circle Suite 10 FL Jacksonville , FL - 32246 Phone : 904-807-9608

ContactNumber

904-807-9608

Job Description

Beautiful State of the Art Call Center Now Hiring!

Take inbound calls for gift card activation's or issues. 2 years call center experience required. Background and credit checks conducted . 3 weeks of training - cannot miss a day. Training classes are 11-8 or 12-9.pm. - Must be able to use computer - navigating through tabs and using notepad - no papers allowed. This is considered seasonal position but other opportunities may arise as they add another account for the right candidate. Also will be looking for QA/Supervisors as they expand operations in 2018. Peak Season starts in November - busiest nights /day is Christmas Eve/Day - no time off allowed on these days. Will be handling 60-70 calls per shift- Allotted time for break - 2 15 minute breaks and 1 hour lunch - break room with microwaves and refrigerator.