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Certified Hadoop Administrator



Advert ID



Rancho Bernardo

Job Type




Salary Range

No. of Openings


Branch Information

San Diego, CA - Professional - (USA) 7094 Miratech Drive Suite 100 (Professional) CA San Diego , CA - 92121 Phone : 858-366-4100



Job Description

Hadoop Upgrade Spec. PSE III-174215

Are you a problem solver? Does the prospect of solving the world’s toughest problems with data and analytics excite you? Would you like to work side-by-side with the brightest analytical and engineering minds in the industry to help organizations innovate and solve their big data needs? If yes, then Teradata Big Data Support Team has your next career opportunity.

What Teradata Does
Teradata delivers the best possible business outcomes through technology-enabled solutions in the areas that matter most – from operational excellence and asset optimization, to customer experience and product innovation, to finance transformation and risk mitigation.

We work with leading businesses in over 75 countries worldwide. Our clients include many of the top performers and best-known brands in telecom, transportation, consumer packaged goods, financial services and manufacturing.

We focus on turning the most complex and challenging data sets into high-value assets that produce high-impact insights and tangible value for the business.
We empower companies to achieve high-impact business outcomes. Our focus on business solutions for analytics, coupled with our industry leading technology and architecture expertise, can unleash the potential of great companies.

Teradata and Amazon Web Services (AWS)
Teradata Hybrid Cloud
Case Study: How Netflix leverages Teradata
Awards and Recognition

What You’ll Do:
Teradata Product Support Engineers are key members of an expert team of support analysts, focused on delivering a myriad of deep-level technical support related assignments to both internal and external audiences. The successful candidate will have a deep understanding of the Teradata technologies along with the ability to clearly articulate support decisions and findings. The ideal candidate is a highly motivated, creative, support analyst who is ready to contribute to Teradata's success.

Key Responsibilities

• Deliver technical analysis and solutions for Teradata Customer issues with Hadoop environment
• Recreate problems to assist with root cause analysis
• Interact with Engineering and peers to isolate product defects
• Adhere to Teradata Incident Management Process
• Identify and implement process, product and tool improvement
• Treat every customer professionally and with respect; ensure positive customer experience and satisfaction
• Coordinate proper escalations, where needed, for unresolved issues
• Gain and maintain current knowledge of Teradata Customer Services Policies, Procedures and Service offerings
• Create knowledge on new learnings
• Technical mentoring of team members
• Work in a global support team responsible for supporting Customer mission critical environment 24/7

Basic Qualifications
• Master’s Degree in Computer Science and 3+ year of Hadoop experience or Bachelor’s Degree in Computer Science with 5+ years of Hadoop experience
• Certified Hadoop Administrator
• Deep knowledge and real-world experience in a corporate production environment with Hortonworks installation and upgrade
• Familiar with Hadoop Monitoring tools, very strong knowledge of Ambari
• Experience with Hadoop cluster performance and capacity management
• Expert with LINUX OS environment and Linux system administration
• Knowledge of MongoDB, PostgreSQL, and MySQL Databases
• Proven ability to read, author and modify shell scripts in Python and Shell
• Hands-on programming skills in Java or C/C++
• Solid understanding of security and authentication mechanisms such as Kerberos and LDAP
• In-depth knowledge of network architecture
• Work effectively in a geographically dispersed support team environment
• Demonstrated problem solving skills and analytical abilities
• Ability to work effectively both independently and in a team environment
• Strong time management skills and multi-tasking abilities
• Excellent oral and written communication skills
• Ability to effectively share technical knowledge
• Experience using a problem ticketing system (e.g., Salesforce)
• Ability to work in a mission critical, 24/7 environment

Benefits You’ll Enjoy

Our total compensation approach includes a competitive base salary, 401(k), strong work/family programs, and medical, dental and disability coverage.

Teradata is an Equal Opportunity/Affirmative Action Employer and commits to hiring returning veterans.

: Engineering
: Full-time
Primary Location
: Americas-United States-California-San Diego