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Administrative Assistant

Industry

Manufacturing and Production

Advert ID

USA_392103

Location

Hampton

Job Type

Temporary

Hours

Full-Time

Salary Range

No. of Openings

1

Branch Information

Virginia Beach - Coastal VA - (USA) 601 Thimble Shoals Blvd Suite 160 VA Newport News , VA - 23606 Phone : (757) 873-2260

ContactNumber

(757) 873-2260

Job Description

Manpower is seeking an Administrative Assistant for our premier Hampton, VA client. The ideal candidate would have two or more years of administrative experience utilizing and ERP system.



Responsibilities:

This position is responsible for providing effective customer service for all internal and external company customers by utilizing knowledge of company products and programs. Also responsible for developing and maintaining positive customer relations, as well as team members relations within the sales department.



Essential Duties and Responsibilities include the following:

* Provide internal and external customers with product support, quotes and shipment information.

* Responds to customer inquiries regarding price and product literature requests.

* Processes customer orders/changes into the ERP system according to established department policies and procedures.

* Issues invoices and track shipments.

* Provides timely feedback to the customer including shipping date, anticipated delays, and any additional information needed by customer.

* Assists in resolving production scheduling, shipping, or invoicing issues to ensure delivery by specified dates.

* Meets and exceeds customer's service expectations.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Minimum of two years of experience in a similar position required. Computer skills i.e. Microsoft Suite, Outlook, Excel, ERP, Etc required.

* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

* Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

* Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving a few concrete variables in standardized situations.

* To perform this job successfully, an individual should have a general knowledge of Microsoft Office.