Bilingual (Mandarin/Cantonese) Call Centre Representative

Industry

Banking

Advert ID

CAN_392120

Location

Mississauga

Job Type

Contract

Hours

Full-Time

Salary Range

Up to CAD19/hr

No. of Openings

1

Branch Information

Manpower Canada - (CAN) 4950 Yonge Street Suite 700 ON Toronto , ON - M2N 6K1 Phone : 877-876-7331

ContactNumber

877-876-7331

Job Description

Calling all Bilingual Call Centre Representatives! Our client in the Banking industry is looking for an experienced Bilingual (English and Mandarin/Cantonese) Customer Service Representative in Mississauga.



The right candidate will be responsible to:

* Collect on delinquent and over limit accounts while providing a customer service focus within a call center environment

* Work with customers to identify opportunities for different structured payment plan options

* Review and analyze potential client complaints or escalations



Qualified candidates have:

* Bilingual in English and Mandarin/Cantonese

* Banking/Financial and Call Centre experience

* Strong verbal and customer service skills

* Collections experience is an asset



This is a contract role offering a great way to gain valuable experience at a prestigious work location in Scarborough. If you are a collaborative team player able to work in a fast-paced, confidential, and results-oriented, multiple-team environment, this is the opportunity for you!



ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.