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Accounts Receivable Coordinator



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Branch Information

Manpower CORE 100 Manpower Place , WI - 53212 Phone : 414-982-1960



Job Description

Requisition # 8215

Job Title:

Accounts Receivable Coordinator

Job Description & Requirements:


Manage the process of resolving invoices that are disputed by customers to include working with applicable team members to obtain additional information, utilizing a process to ensure disputes are followed up on and escalated to ensure timely resolution, and ensuring that accounts are noted with all actions taken towards resolution

* Ensure that checks received in the office are properly processed to include ensuring accurate remittance information for application, properly noting the customer account, sending to the necessary location and maintaining required backup documentation

* Responsible for conducting weekly and/or monthly reviews of accounts marked as COD and reviewing with Area Customer Support Manager to ensure the accuracy of the list

* Obtain back up documentation from service and operations personnel, and attach to customer accounts when accounts are placed with a collection agency

* Provide invoices and account information to necessary Area personnel, as needed

* Work across organizational groups to:

o Identify accounts and/or invoices that need dispute, escalation, final demand letter, and/or collections

o Stop work notices, COD, discontinued service, bond and/or lien filings, etc for non-paying customers

o Communicate with Contract Centralized Admin team (CCA) and Service Resource Center (SRC) to have necessary pop-up notes in ACE added as applicable

o Payment terms discrepancies discovered

o Update Order-To-Cash (OTC) for any added or/or deleted District Controlled accounts on an ongoing basis

o Special billing processes required by applicable customers

o Provide correct/updated customer contact information

* Participate on accounts receivable conference calls and provide necessary information to Order-to-Cash and customers as necessary

* Initiate credit requests and contract terminations when necessary

* Work with Cash Applications when requested to actively review cash receipts and unapplied cash on a continual basis

* Field incoming customer inquiries and provide customer service and support on a continual basis

* Other assignments as needed.

Work Location:

USA -- 1125 East Collins Blvd -- Richardson -- TX 75080

Start Time:8:00 AM

End Time: 5:00 PM

Total Reg Hours: 40.00