Inbound CSR - Roadside Assistance and Insurance

Industry

Call Center and Customer Service

Advert ID

CAN_393628

Location

Richmond Hill

Job Type

Temporary

Hours

Full-Time

Salary Range

No. of Openings

1

Branch Information

Markham, ON - (CAN) 7500-7560 Woobine Ave Unit F ON Markham , ON - L3R 1AB Phone : 905-695-1271

ContactNumber

905-695-1271

Job Description

Add some happy to your holidays with a job through Manpower!

Manpower is excited to connect with Inbound Call Centre Agents join for positions with our roadside assistance and insurance client in Richmond Hill.

The Job:
- Respond to inbound phone calls to provide product knowledge and resolve customer's roadside assistance requests
- Interpret requests and dispatch appropriate response personnel and services
- Input and maintain information in computer systems
- Maintain a sense of urgency in responding to the customer needs
- Manually close electronic files and requests

What's in it for you:
- Monday-Friday shifts
- Days and Midnight shifts available. 7am-3pm or 9pm-5am
- In-depth training
- Richmond Hill work location (Hwy 7 & Leslie)
- $16/hr
- Term temporary position with the opportunity for extension
- Access to Manpower's online skills development database

What you bring:
- At least one year of customer service experience. Call centre preferred.
- Pleasant and professional telephone etiquette
- Flexible, open minded and solution oriented with the ability to adapt to the fast paced phone environment
- Analytical/problem solving and computer skills
- Strong verbal and written communications skills
- Confidence to pass both a criminal and credit background check

Apply today!

Not the job for you? Bonuses available for suitable referrals.

ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.