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Service Analyst


Financial Services

Advert ID




Job Type




Salary Range

No. of Openings


Branch Information

Alberta Complex - Professional - (CAN) 10031 101 Street NW (Professional) AB Edmonton , AB - T5J 0H9 Phone : 780-420-0110



Job Description

Service Analyst

With over 60 years of experience in the Alberta marketplace, Manpower specializes in matching great talent with great companies. In tandem with our client, an automotive financing company, Manpower is seeking a Service Analyst, to fulfill a permanent position.

Job training and development for this role would take place in Oakville, ON, for approximately a 24 month period, with potential for career advancement after in Western Canada.

In this role you will:

* Analyze and decision consumer credit applications

* Adhere to purchase approval limits and investigation standards

* Understand and practice business unit financing plans, programs, and procedures

* Develop and maintain strong business relationships with dealership personnel

* Complete all required procedural reviews in a timely manner

* Oversee credit investigations and perform investigations as required

* Support internal and external sales as required to complement Business Centre activities

* Perform daily responsibilities to ensure high levels of dealer and customer satisfaction

* Support Dealer Satisfaction Index (DSI) and Customer Satisfaction Index (CSI) initiatives

* Other duties as assigned

To be successful in this role, you will have:

* University degree required, degree in business or related field preferred

* Preferred experience: financial analysis; risk management and credit decisioning; sales, collections and relationship management

* Excellent verbal and written communication skills

* Strong analytical, organizational and negotiation skills

* Proficient PC skills (i.e. Word, Excel, PowerPoint, Outlook)

* Bilingual (English/French) is strongly preferred

* Must be available to work a flexible schedule Monday - Friday, including some evenings, holidays, and weekends

Please apply online and / or create and manage your profile at Alternatively, you can email us at or contact us at 780.420.0110 and ask for our Professional Team.

Manpower would like to thank all applicants for their interest; however, due to the number of individuals applying to positions at Manpower, only successful applicants will be contacted. All other resumes will be retained for future opportunities.

To learn more about the changing world of work, please visit our website at, follow us on Twitter @ManpowerAB, and like Manpower Alberta on Facebook.