Bilingual Insurance / Customer Care Associate

Industry

Insurance

Advert ID

CAN_393926

Location

Markham

Job Type

Permanent

Hours

Full-Time

Salary Range

No. of Openings

1

Branch Information

Markham, ON - (CAN) 7500-7560 Woobine Ave Unit F ON Markham , ON - L3R 1AB Phone : 905-695-1271

ContactNumber

905-695-1271

Job Description

Bilingual Insurance / Customer Care Associate - job opportunity with a world renowned automotive company, working at the corporate head office site in the finance division. DAY Shift, Mon-Fri, 8-4:30am. Location is in the York Region area.



The key responsibilities of the Insurance Associate are:



* Responds knowledgeably to incoming calls from clients and/or their insurance representatives

* Makes outgoing calls to clients and/or their insurance representatives to obtain details of insurance coverage

* Accurately document client or insurance representatives comments and actions taken in customer's electronic file

* Sorts and processes incoming insurance mail

* Meets or exceeds quantitative and qualitative goals as outlined by department manager

* Responds to requests for assistance from other departments in a timely and efficient manager

* Provides back up support to receptionist and administrative associate, as required

* Works well as part of a team to ensure department targets

* Adheres to corporate policies and department Standard Operating Procedures (SOPs)

* Uses various software programs proficiently



Qualifications necessary:



* 1 to 2 years of customer service experience

* University degree (preferred) or College diploma - Business or economics stream preferred.

* Excellent computer skills, especially Word, Excel

* Bilingual - French and English- both written and spoken



CONTACT: JAN.GIORDANO@MANPOWER.COM



ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.