This Job no longer available

Bilingual Customer Service Representative

Industry

Call Center and Customer Service

Advert ID

CAN_394258

Location

Kingston

Job Type

Permanent

Hours

Full-Time

Salary Range

negotiable

No. of Openings

1

Branch Information

Kingston, ON - (CAN) 645 Gardiners Road Unit 1 ON Kingston , ON - K7M 8K2 Phone : 613-384-9675

ContactNumber

613-384-9675

Job Description

Bilingual Customer Service Representative - permanent job opportunity due to growth with a leading Insurance provider located in the Kingston area. Company offers competitive compensation package including perks, pension and benefits as well as bonus structure. Growth potential! Students looking for work? Flexible schedules available!



Position Overview:

As a Customer Service Representative, you'll be a driving force for keeping customers satisfied. Your strong communication skills will directly impact the customer's experience with our client.



Responsibilities:

- Respond to inbound calls from customers in a prompt, accurate and professional manner

- Collect pertinent information from the customer

- Provide empathy during difficult customer conversations

- Multitasking through various systems and application

- Provide the appropriate resolution based on the company's guidelines



Requirements:

- Fluent in French and English

- Attention to detail/accuracy

- Well-developed analytical and problem resolution skills

- Solid ability to organize and prioritize

- Exceptional oral and written communication skills

- Knowledge of MS Office is required

- Proficient keyboarding skills

- 1-2 years of demonstrated experience in a direct customer service environment preferred.



Interested? Don't wait! Apply NOW and create your account at www.manpower.ca



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Manpower Group recognizes importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair, and inclusive environment by offering equal opportunity to access our services. At Manpower group, we are committed to providing accommodations, and will work with you to meet your needs.