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Inbound CSR - Roadside Assistance and Insurance



Advert ID



Richmond Hill

Job Type




Salary Range

No. of Openings


Branch Information

Markham, ON - (CAN) 7500-7560 Woobine Ave Unit F ON Markham , ON - L3R 1AB Phone : 905-695-1271



Job Description

Add some happy to your holidays with a job through Manpower!

Manpower is excited to connect with Inbound Call Centre Agents join for positions with our roadside assistance and insurance client in Richmond Hill.

The Job:

- Respond to inbound phone calls to provide product knowledge and resolve customer's roadside assistance requests

- Interpret requests and dispatch appropriate response personnel and services

- Input and maintain information in computer systems

- Maintain a sense of urgency in responding to the customer needs

- Manually close electronic files and requests

What's in it for you:

- Monday-Friday shifts

- Days shifts available. 7am-3pm or 9pm-5am

- In-depth training

- Richmond Hill work location (Hwy 7 & Leslie)

- $16/hr

- Term temporary position with the opportunity for extension

- Access to Manpower's online skills development database

What you bring:

- At least one year of customer service experience. Call centre preferred.

- Pleasant and professional telephone etiquette

- Flexible, open minded and solution oriented with the ability to adapt to the fast paced phone environment

- Analytical/problem solving and computer skills

- Strong verbal and written communications skills

- Confidence to pass both a criminal and credit background check

Apply today!

Not the job for you? Bonuses available for suitable referrals.

ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.