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Call Center and Customer Service

Advert ID




Job Type




Salary Range

Up to USD12.00/hr

No. of Openings


Branch Information

Greenville, SC - (USA) 545 Haywood Road SC Greenville , SC - 29607 Phone : 864-297-5304



Job Description

Manpower and a great Fortune 500 company is ramping up, and looking for excellent Call Center Reps to be on their team!

* Minimum high school diploma or equivalent

* Computer proficiency, keyboard and web navigation skills

* Knowledge of Windows operating system (ability to navigate between multiple windows, launch and close applications, and navigate within folder system)

* Keyboarding skills at a minimum of 25 wpm with simultaneous "talk and type" capability

* Excellent verbal & written communications skills

* Ability to communicate clearly and effectively

* Work assigned schedule which may include varying shifts, weekends and/or holidays

* 6 months customer service experience, with call center experience preferred

* Ability to understand customer issues

* Good problem solving and decision-making skills

* Ability to approach problems logically

* Ability to empathize with the customer and respond effectively to customer needs

* Ability to connect with people over the phone

* Ability to engage in consultative selling

* Ability to work with minimal supervision & handle pressure

* Excellent customer service skills

* Professional phone etiquette

* Ability to multi-task and work in a fast-paced environment

* Promote reliability and dependability


* Provide customer support to clients via phone, email or web channels.

* Learn and become knowledgeable of client's products or services.

* Accurately log all interactions via established business process and tools

* Provide prompt, reliable and accurate information to customers while adjusting to the pace of the caller

* Demonstrate ability to identify solutions based on established processes and procedures.

* Demonstrate effective soft skills, active listening, and ability to empathize with the customer's situation

* Act with sensitivity in all customer interactions

* Effectively manage length of calls / handle time

* Display effective time management skills.

* Promote teamwork and contact center success

If you posse the above qualities and would like to be on a Great team working with other Team players then please submit your resume and allow time for staffing specialist to review ALL resumes after reviewing!!!!!