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Customer Service Representative

Industry

Call Center and Customer Service

Advert ID

USA_400385

Location

Boca Raton

Job Type

Contract

Hours

Full-Time

Salary Range

No. of Openings

1

Branch Information

Manpower CORE 100 Manpower Place , WI - 53212 Phone : 414-982-1960

ContactNumber

414-982-1960

Job Description

Job Title: Customer Service Representative I



Qualifications:

0-2 yrs of Experience.

External customer service experience required; call center experience preferred.

Excellent communication skills.

Ability to type a minimum of 35 wpm.

Basic knowledge of computer applications.

Strong organizational skills.

**BI-LINGUAL SPANISH OR FRENCH PREFERRED**



Responsibilities:

Responsible for responding to retail customer concerns, troubleshooting equipment problems and logging proper calls.

Uses ServiceMax system for customer service requests, using the information provided in instruction screens.

Places necessary outgoing calls to notify responsible parties.

Shift may include one weekend day and the days off may not be consecutive.

Training hours are Mon-Fri 9:00-5:30 and will be approx. 4-6 weeks



WE ARE LOOKING FOR INDIVIDUALS WHO ARE EAGER TO LEARN AND CAN PRIORITIZE WORK/DUTIES.

6600 CONGRESS AVE -- BOCA RATON, FL 33487