Direct Hire Sr System Engineer

Industry

IT

Advert ID

USA/412362

Location

Warren County,Albany County,Rensselaer County,Schenectady County,Saratoga County

Job Type

Permanent

Hours

Full-Time

Salary Range

No. of Openings

1

Branch Information

Albany, NY - (USA) 1450 Western Avenue NY Albany , NY - 12203 Phone : 518-459-2800

ContactNumber

518-459-2800

Job Description

We are currently seeking a Sr Systems Engineer who would be responsible for meeting customer computer needs as they relate to hardware and software installation. This is a permanent position with a reputable IT company in the Saratoga Spring area. Competitive wages based on experience.

What is the job?
• Performs Remote Proactive Services via our RMM system
• Play a lead role in system installations, set up and configuration according to specifications
• Train customers on hardware and software use
• Maintain customer communications to assure the smooth operation of systems installed
• Direct any customer requests, inquiries and/or concerns to appropriate individual(s) as needed
• Communicate status of accounts on a regular basis
• Maintain current knowledge levels on existing products and/or acquire knowledge on emerging technology
• Consult with TAMS in setting expectations related to hardware, software or systems functional specifications to ensure scope of service and meeting customer expectations
• Available for off-hours and after hours support for customers and internal infrastructure
• Act technical liaison for customers and projects
• Provide both internal and external customer training on products and services
• Perform COM Remote Proactive Service via our Multi-Network Enterprise management system as required
• An escalation point for all other engineers on projects and customer related issues
• Other duties as assigned

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What do you bring to the job?
• Experience with computer programs including Microsoft Windows Server VMware, VSphere
• Excellent Oral Communication Excellent Written Communication
• Excellent Technical Communication and Writing Customer Relations Skills
• Time Management Skills Project Management Skills
• Presentation Skills Negotiation Skills
• Experience in Work Flow Automation Experience with RMM Applications
• Script programming experience PC’s, Server and Network Hardware
• Windows and Mac OS Technologies Database Programming a Plus
• Bachelor’s Degree or Equivalent
• Must undergo and successfully pass a third party background investigation
• Ability to lift 75lbs
• Professional appearance and attitude
• Must take a pre-employment skills assessment exam

Stop your job search and apply today at www.manpoweralbanyny.com! Do you need more information? Contact our recruiters via email albany.ny.mp@manpower.com or stop by our office located at 1450 Western Ave, Albany NY 12203 or call us at 518-459-2800.

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