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Bilingual Portuguese Customer Service Representative


Call Center and Customer Service

Advert ID



North York

Job Type




Salary Range

Up to CAD15/hr

No. of Openings


Branch Information

Markham, ON - (CAN) 7500-7560 Woobine Ave Unit F ON Markham , ON - L3R 1AB Phone : 905-695-1271



Job Description

Manpower has a great long-term Bilingual Brazilian Portuguese Customer Service Representative vacancy at our client in North York who publishes and distributes free-to-play PC online games.

What you bring:

* Must be fluent in both English and Brazilian Portuguese (verbal and written)

* Must display professional, patient and friendly attitude

* Self-motivated individual that can work independently or as a team

* Ability to prioritize tasks

* Basic computer skills and knowledge of MS Office products

* Pay great attention to details

* Be willing and able to work overtime and weekends if necessary

* Having a broad knowledge of games, especially first-person shooters will be a great asset

The Job:

* Provide excellent customer support by responding to player issues quickly and consistently through our support channels.

* Submit weekly reports on community incidents, trends and feedback from player community.

* Help organize and run player and game master events including live streams.

* Provide input on content-driven events, updates, and future improvements.

* Interact with the community in game, on the forums and through social media channels.

* Manage user community and resolve issues

* Monitor the game to ensure stability and fair game play.

* Handle and centralize bugs, in-game issues and exploits.

* Identify recurring bugs/issues and include them in reports.

* Assist the quality assurance team with testing new content and reproducing reported issues.

* Monitor updates and promotions and provide immediate feedback to the development team

* Follow official and non-official websites and forums to stay informed about the gaming industry/community and help grow the community.

Interested? Apply now to a role which offers:

* Pay @ $15/hr

* Potential for permanent employment

* Fun & engaging work environment

* Subway accessible location on Line 1

Apply today! Not the job for you? Set up your profile at and see what other opportunities Manpower has available currently.

Not the job for you, but know someone who might be interested? Refer them to us for a referral bonus!

ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.