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Inbound Customer Service - Insurance

Industry

Insurance

Advert ID

CAN_401723

Location

Richmond Hill

Job Type

Temporary

Hours

Full-Time

Salary Range

No. of Openings

1

Branch Information

Markham, ON - (CAN) 7500-7560 Woobine Ave Unit F ON Markham , ON - L3R 1AB Phone : 905-695-1271

ContactNumber

905-695-1271

Job Description

Looking for a career? Make the call today!



Manpower is excited to connect with Customer Service professionals to join our Insurance client in Richmond Hill.



The job:

- Manage an inbound caller queue supporting membership, billing and other general inquiries

- Sending out policy agreements and email correspondence

- Navigating multiple computer softwares simultaneously

- Data entry into computer systems and updating policy holder information

- Provide superior customer service to callers



What's in it for you:

- Monday-Friday, occasional Saturday

- Shifts occur between 8am-8pm, Sat shift 9am-4pm.

- Richmond Hill work location (Hwy 7 & Leslie)

- $16/hr

- Term temporary position with the opportunity for extension

- Access to Manpower's online skills development database



What you bring:

- At least one year of customer service experience. Inbound call centre preferred.

- Completion of post secondary diploma or university degree

- Pleasant and professional telephone etiquette, strong verbal and written communications skills

- Flexible, open minded and solution oriented with the ability to adapt to the fast paced phone environment

- Analytical/problem solving, computer skills and ability to multi-task

- Confidence to pass both a criminal and credit background check



Apply today or connect with us here in the office at 905-695-1271.



Not the job for you? Bonuses available for successful referrals.



ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.