Customer Service Agent


Admin and Secretarial

Advert ID



Saratoga County,Warren County

Job Type




Salary Range

12.5 - 12.5 HOURLY

No. of Openings


Branch Information

Albany, NY - (USA) 1450 Western Avenue NY Albany , NY - 12203 Phone : 518-459-2800



Job Description

Full Time Long Term Temp Customer Service Agent Day Shift Queensbury, NY area
Have experience with customer service or in a medical office environment? Looking for steady day shift work with weekly pay? Manpower has immediate openings for customer service agents on 1st shift.
What’s in it for you?
• Full time
• Day shift: Monday -Friday 1030am-7pm
• Wages starting at $12.50 per hour
• On the job training provided
What is the job?
• Assisting self-pay patients in making payment arrangements for their balances according to company policies
• Confirm patient insurance eligibility and/or benefits
• Payment posting and statement generating
• Answer phones; provide customer service to patients inquiring about statements
• Audit charts for correct income verification process
• Discuss and educate family members on various services offered by the Center and methods of payment
• Correct personal information, data
What do you bring to the job?
• Previous experience in medical billing, medical office or customer service
• Strong attention to detail
• High school degree or equivalent
• Ability to adhere to quality assurance standards and HIPAA rules at all times
• Good listening skills and patience
• Excellent customer service skills
• Ability to handle complex phone calls in regards to patient accounts and insurance inquiries
• Proficiency with computers and computer programs
• Ability to pass background check and drug screen
Manpower specializes in hiring here in the Capital Region area. We fill jobs that are temporary, temporary to hire, direct hire and short term assignments. We love referrals so please share our job with friends and family.
Apply today at or contact our recruiters via email or stop by our office located at 1450 Western Ave, Albany NY 12203 or call us at 518-459-2800.
Follow us on Facebook to keep updated with career tips and current hiring trends.