Collections Rep

Industry

Call Center and Customer Service

Advert ID

USA_403255

Location

Roseville

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD15/hr

No. of Openings

1

Branch Information

Minneapolis, MN - Metro - (USA) 222 S 9th St Suite 290 MN Minneapolis , MN - 55402 Phone : 612-375-9200

ContactNumber

612-375-9200

Job Description

Location: Roseville, MN

Pay: $15/hour, plus commission

Hours: Training, 3 weeks, M-F 8 am - 5 pm; after training 3 days M-F 8 am-5 pm, 2 days M-F, 10 am-7 pm, 1 Sat a month from 8 am - 12 noon



Principal Duties and Responsibilities:

* Perform collection activities in accordance with federal, state and local collections laws.

* Proper handling of Inbound/Outbound collection calls while meeting production goals established by supervisor and management.

* Negotiate re-payment of the debt per company and client standards.

* Assist the consumer on the best payment option.

* Locate consumers via company approved skip-tracing methods.

* Research and update consumer contact information, computer.

* Perform required production tasks including but not limited to run rates, hit lists, etc.

* Follow all company policies and procedures, be on time and participate in all team meetings, activities, etc. while pursuing these duties.

* Work schedule 40 hours weekly (Day, Night and Saturday Shifts)

* Other related duties as assigned.



Qualifications:

* 18 years or older.

* High school diploma or equivalent.

* Ability to perform mathematical calculations.

* Ability to work on a desktop computer and soft phone.

* Ability to type 25+ words a minute.

* Strong communication, attention to detail, negotiation and problem solving skills desired.

* Must meet requirements of company background check policy and licensing requirements.