Accounts Receivable Collections Representative


Call Center and Customer Service

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Branch Information

Pickering, ON - (CAN) 1315 Pickering Pkwy Suite 100 ON Pickering , ON - L1V 7G5 Phone : 905-831-7683



Job Description

Are you a motivated individual looking to apply you collections experience and skills? Look no further, Manpower is hiring a Accounts Receivable Collections Representative.

What is in it for you:

- Full Time, Contract position (40 hours a week)

- Monday to Friday (8:00am - 4:30pm or 8:30am - 5:00pm)

- Location : Pickering

What is the job:

- Respond to daily telephone correspondence between customers, sales representatives, and customer service to resolve; credit and collection issues.

- Responsible for collection of past due invoices and unwarranted customer deduction claims.

- Work closely with A/R Collections Coordinator to resolve immediate customer issues.

- Responsible for several major distributor chains

- Complete daily reports. A/R aging and O/S deductions.

- Credits - match to open debits/invoices and clear from customer account and debit file

- Follow up with customers for missing paperwork on debits and with customer service on outstanding debts

- Save deductions to PaperVision / J drive and update debit file

- Negotiate settlements and payment schedules to reconcile account balances.

- Travel to major accounts as necessary

What you bring to the job:

- 2 to 5 years related experience and/or training; or equivalent combination of education and


- Flexible to work overtime.

- Experience interacting via phone directly with customers.

- Experience working in multiple areas of SAP

- Strong knowledge of Microsoft Excel

- Excellent communication skills to be applied within the department, across departments and in dealing with customers.

- Familiar with terminology & transaction cycles in related areas (pricing, sales order entry, customer master data).

Apply now! Not the job for you, but know someone else who might be interested? Refer them to us for a referral bonus of $100 upon the completion of their first 120 hours of work! Simply ask our consultants for details!

Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.