Customer Account Representative needed in Rensselaer

Industry

Call Center and Customer Service

Advert ID

USA/412615

Location

Schenectady County,Rensselaer,Saratoga County,Albany County,Rensselaer County

Job Type

Temporary

Hours

Full-Time

Salary Range

15.0 - 15.0 HOURLY

No. of Openings

3

Branch Information

Albany, NY - (USA) 1450 Western Avenue NY Albany , NY - 12203 Phone : 518-459-2800

ContactNumber

518-459-2800

Job Description

Temp to Hire Customer Account Representative needed in Rensselaer, NY area
 
Have experience with customer service or account management? Looking for steady day shift work with weekly pay? Manpower has immediate openings for Customer Service Representative on 1st shift.
 
What’s in it for you?
• Full time hours
• Day shift: M-F 9am-530pm
• Wages starting at $15 per hour
 
What is the job?
• Order entry, inquiries for pricing and availability, as well as revisions received by telephone or electronically
• Monitoring, triaging and distributing workload
• Inter-departmental training of customer data entry, proper telephone and email etiquette
• Ensuring customer orders and inquiries are satisfied within the pre-determined guidelines
• Partners with other departments to ensure customer data is accurate, to manage the interface with new customers, to set up, classify and maintain accounts
• Acts as dedicated Specialist for customers who require special handling, as needed
• Monitors self-performance to ensure daily, weekly, monthly objectives are met
• Identifying areas for improvements in processes and potential revenue growth opportunities and participate actively in the improvement work, testing and implementation
 
What do you bring to the job?
• Associate's degree from two-year College or technical school, or technical/managerial experience at an equivalent level
• Outstanding customer service skills
• Experience with computer programs including MS office suite
• Ability to pass a background check and drug screen
• Attention to detail and a strong desire to produce quality work
• Previous work in account management, customer service or manufacturing office environment preferred
 
Manpower specializes in hiring here in the Capital Region area. We fill jobs that are temporary, temporary to hire, direct hire and short term assignments. We love referrals so please share our job with friends and family.
 
Apply today at www.manpoweralbanyny.com or contact our recruiters via email albany.ny.mp@manpower.com or stop by our office located at 1450 Western Ave, Albany NY 12203 or call us at 518-459-2800.
 
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