This Job no longer available

Bilingual Customer Service Representative

Industry

Call Center and Customer Service

Advert ID

CAN_403725

Location

Edmonton

Job Type

Permanent

Hours

Full-Time

Salary Range

No. of Openings

1

Branch Information

Edmonton, AB - (CAN) 10031 101 Street AB Edmonton , AB - T5J 0H9 Phone : 780-420-0110

ContactNumber

780-420-0110

Job Description

Manpower is seeking a Bilingual Customer Service Representative to fulfill a permanent position.



Location: North Edmonton.



Hours: Full time, Monday - Friday.



In this role you will:

* Provide exceptional customer service to internal and external customers

* Respond to inquiries, provide quotations and take/manage orders

* Liaise with customers to provide information about stock such as specifications, pricing, delivery dates and shipping info

* Conducts computer and physical stock checks, ensuring accurate information is given to customers

* Resolves invoicing problems and/or completes Customer Complaint Notice

* Reads blue prints or uses samples to identify and take orders for parts

* Able to work proactively with the customer/sales representative to grow sales by promoting the expanded product offering and company domestic manufacturing capabilities

* Develop and demonstrate a positive "accident prevention" attitude and working climate

* Support and follow the health and safety program



The successful candidate will have:

* High School Diploma or GED

* Must be fluent in French and English

* 2-5+ years in an office environment, specifically in Customer Service role

* Proficient computer skills, specifically with MS Office

* Excellent communication skills, both written and verbal

* Exposure to an ERP system, preferably JD Edwards EnterpriseOne, would be an asset

* Knowledge of fasteners/fittings and propane products or related market experience is considered an asset

* Creates a positive work environment by demonstrating and sharing functional/technical knowledge

* Excellent organizational, analytical and communication skills (verbal & written)

* Strong interpersonal skills with an emphasis on teamwork



Please apply online and / or create and manage your profile at www.manpowerab.com. Alternatively, you can email us at edmonton.ab@manpower.com or contact us at 780.420.0110 and ask for our Office Team.



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