Project Manager


Call Center and Customer Service

Advert ID



St. Paul

Job Type




Salary Range


No. of Openings


Branch Information

Minneapolis, MN - Metro - (USA) 222 S 9th St Suite 290 MN Minneapolis , MN - 55402 Phone : 612-375-9200



Job Description

This is a temp-to-hire opportunity, which will turn perm within 3-6 months.

1st shift with start times are staggered, ranging from 7am - 10am.


The primary focus of the Project Manager Associate position is to assist others in successfully managing a large volume of DataSite Projects. The incumbent is also responsible for developing effective and positive relationships with clients. Ultimately, the incumbent provides superior service, as well as technical and tactical expertise in client driven highly technical environment.

Essential Responsibilities:

Provide customer service to clients via phone and email.

Correlate and assist in the preparation of client materials.

Upload client materials to DataSite project - both hard and soft copy.

Help maintain security scheme and creates user accounts.

Assist other Project Managers and team members in times of need. Work with Production, IT and other internal departments to facilitate document production and resolve technical issues. Help to arrange shipping and receiving of client materials.

Perform quality checks of projects and deliverables.

Ensures proper documentation for job tracking, work orders, project notes and billing information is accurate and timely.

Ensures project deliverables for client are accurate, timely, and monitors progress on project deliverables.

Prepares and uploads client materials (hard and soft copy) to DataSite.

Follows all DataSite Best Practices, Policies and Procedures.

Knowledge, Skills and Abilities:

Requires a demonstrated service orientation with a desire to exceed customer expectations, and demonstrated ability to achieve results.

Requires ability to effectively manage and negotiate client expectations, as well as the ability to thoroughly understand and train clients on the components of DataSite systems.

Detail oriented, adaptable and flexible to changing work environment.

Requires ability to work within a team environment and multi task in a time sensitive and deadline driven highly technical environment.

Excellent Interpersonal and communication skills.

Adaptable and flexible to changing work environment (including shift/location).

Demonstrated detail orientation and follow-through required.

High School diploma or equivalent, BA/BS degree in business preferred. Minimum of 1-2 years of previous experience in a client service environment required.

Proven technical skills and abilities, including proficiency in Microsoft Office, Adobe and web-related applications required.