Service Technician - Security Monitoring


Trade and Services

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Branch Information

Kitchener, ON - (CAN) 589 Fairway Road South Unit 5 ON Kitchener , ON - N2C 1X4 Phone : 519-571-7910



Job Description

Our client in Burnaby - recognized as one of the most innovative and sustainable companies in the world - is looking for a Service Technician to join their team!

Bringing your education and or/experience in Electronics, excellent communication and interpersonal skills, ability to diagnose issues quickly and correctly you will be providing after sales service and support in the areas of Card Access, Intrusion Monitoring, Fire Monitoring and CCTV systems in a 24-7/365 environment. Experience in a similar role preferred.

Job responsibilities:

*Attending to all service calls received from customers via the company dispatcher or directly

*Contacting customers following the notification of each service call as per procedures

*Assuring quality control through the completion of all scheduled preventive maintenance calls for assigned customer's equipment in accordance with the terms of service agreements

*Performing product installations, reconfigurations, removals or relocations as required from time to time; as well as site surveys as required

*Updating the dispatcher on the status of all calls, completed or work-in-progress, on a per call basis

*Maintaining service vehicle stock of all parts, supplies and equipment.

The requirements:

*College diploma (DEC) in electronics

*Excellent computer skills: A+ certification in progress or planned

*Ability to diagnose problems quickly and correctly

*Ability to work on 24 hour-on-call rotation (including weekends and holidays)

*Excellent verbal communication and interpersonal skills

*Good writing skills

*Valid Driver's License

Working for this socially responsible, innovative client you will be empowered to outperform expectations and be recognized for it.

If you are ready for a change, apply directly and follow up with an email to for immediate consideration. Contact Treena at 519-680-0100 (phone or text) with any questions. A full job description will be available for review.

**ManpowerGroup recognizes the importance of proving an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs***