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Bilingual Customer Service Representative


Call Center and Customer Service

Advert ID




Job Type




Salary Range

Up to CAD45000.00 per year

No. of Openings


Branch Information

Edmonton, AB - (CAN) 10031 101 Street AB Edmonton , AB - T5J 0H9 Phone : 780-420-0110



Job Description

Manpower is seeking a Bilingual Customer Service Representative to fulfill a permanent position.

Location: North Edmonton.

Hours: Full time, Monday - Friday.

In this role you will:

* Provide exceptional customer service to internal and external customers

* Respond to inquiries, provide quotations and take/manage orders

* Liaise with customers to provide information about stock such as specifications, pricing, delivery dates and shipping info

* Conducts computer and physical stock checks, ensuring accurate information is given to customers

* Resolves invoicing problems and/or completes Customer Complaint Notice

* Reads blue prints or uses samples to identify and take orders for parts

* Able to work proactively with the customer/sales representative to grow sales by promoting the expanded product offering and company domestic manufacturing capabilities

* Develop and demonstrate a positive "accident prevention" attitude and working climate

* Support and follow the health and safety program

The successful candidate will have:

* High School Diploma or GED

* Must be fluent in French and English

* 2-5+ years in an office environment, specifically in Customer Service role

* Proficient computer skills, specifically with MS Office

* Excellent communication skills, both written and verbal

* Exposure to an ERP system, preferably JD Edwards EnterpriseOne, would be an asset

* Knowledge of fasteners/fittings and propane products or related market experience is considered an asset

* Creates a positive work environment by demonstrating and sharing functional/technical knowledge

* Excellent organizational, analytical and communication skills (verbal & written)

* Strong interpersonal skills with an emphasis on teamwork

Please apply online and / or create and manage your profile at Alternatively, you can email us at or contact us at 780.420.0110 and ask for our Office Team. Please note only qualified candidates will be contacted.

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