Customer Service Call Centre Agents Needed


Call Center and Customer Service

Advert ID



Richmond Hill

Job Type




Salary Range

Up to CAD17 per year

No. of Openings


Branch Information

Pickering, ON - (CAN) 1315 Pickering Pkwy Suite 100 ON Pickering , ON - L1V 7G5 Phone : 905-831-7683



Job Description

Customer Service Call Centre Agents Needed

Manpower has a great opportunity for Customer Service Call Centre Agents our client in Richmond Hill, a provider of eCommerce solutions to global retailers and brands.

The Job:

* Respond to inbound phone calls, up sell/cross sell additional items and resolve customer's issues

* Take inbound calls for order placement

* Respond to customer email inquiries

* Answer inquiries while maintaining and updating the customer database

* Maintain a sense of urgency in responding to the customer needs

* Be creative and go above and beyond when assisting our customers

* Accurate and efficient order entry and maintenance of customer files

* Ask probing questions and overcome objections

What you bring:

* At least one year of customer service experience

* High School Diploma or equivalent

* Pleasant and professional telephone etiquette

* Take charge attitude. Enjoys the challenges that a customer service job can present

* Flexible, open minded and solution oriented with the ability to adapt to the fast paced Internet environment

* Analytical/problem solving skills

* Excellent judgment and decision making skills

* Strong verbal and written communications skills

* Understand customer service processes and procedures

* PC literate and basic typing skills (at least 40 wpm)

* Adept at navigating web sites and multi-tasking

Interested? Apply now to a role which offers:

* Starting pay between $16+/hr

Apply today! Not the job for you? Set up your profile at and see what other opportunities Manpower has available currently.

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ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs. .