Home  Call Centre and Customer Service Jobs
  • Location: Albany
    Job Type : Temporary
    Date: Wednesday, 22 February 2017
    Full Time Long Term Temp Customer Support Specialist Day Shift Queensbury, NY area

    Have experience with customer service or in a medical office environment? Looking for steady day shift work with weekly pay? Manpower has immediate openings for customer service agents on 1st shift.

    What's in it for you?
    * Full time
    * Day shift: Monday -Friday 1030am-7pm
    * Wages starting at $12.50 per hour
    * Long Term Temp could last until May 2017
    * On the job training provided

    What is the job?
    * Contact insurance carriers, patients and other facilities as needed to get maximum payment on accounts and identify issues or changes to achieve client profitability
    * Answer phones; provide customer service to patients inquiring about statements, accounts and insurance inquires

    What do you bring to the job?
    * Previous experience in medical billing, medical office or customer service
    * Strong attention to detail
    * High school degree or equivalent
    * Ability to adhere to quality assurance standards and HIPAA rules at all times
    * Good listening skills and patience
    * Excellent customer service skills
    * Ability to handle complex phone calls in regards to patient accounts and insurance inquiries
    * Proficiency with computers and computer programs
    * Ability to pass background check and drug screen

    Stop your job search and apply today! Do you need more information? Contact our recruiters via email albany.ny@manpower.com or stop by our office located at 1450 Western Ave, Albany NY 12203 or call us at 518-459-2800.

    We love referrals so please share this job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Location: Parsippany-Troy Hills
    Job Type : Permanent
    Date: Wednesday, 22 February 2017
    Attentions Students, Retirees, those returning to the workforce and seeking steady full time employment.
    We are seeking to hire Full-Time Appointment setters for our busy location in Fairfield NJ.
    We are looking to hire and train individuals who have a desire to earn good money along with a Bonus structure of $150.00 per.
    Do you enjoy speaking on the phone? Do you have a need for extra money to pay down bills? Do you enjoy working in a Team Environment?
    We have just the position for you and would like to speak with you about our current openings.
    We have availability on our 1-8pm shift Mon-Friday and Saturday hours are available also.
    If money motivates you and speaking with folks is fun for you come join our team and earn that extra money today.
    Reply with your Resume and contact information and we will reach out to right away.
  • Location: Moncton
    Job Type : Temporary
    Date: Wednesday, 22 February 2017
    Bilingual B2B Customer Service Representative
    Are you service oriented, self-motivated people person who is interested in the exciting world of customer service and are bilingual? Would you like to work Monday - Friday with weekends off? Do you love helping others without the pressure of sales? If so we have the perfect opportunity for you.

    Pay Rate: $16.00/hr
    Monday - Friday 8:30am-5:00pm

    Responsibilities:
    * Answer incoming requests via phone, email and online
    * Register customer/employee inquiries/complaints into the ticketing application
    * Respond to requests in a timely and professional manner
    * Resolve or forward requests in accordance with established procedures
    * Identify new demands, perform a variety of complex clerical tasks

    Qualifications:
    * College Diploma
    * Bilingual English/French
    * 2-3 year's experience in a contact center environment
    * Proficient with Microsoft office products (Excel & Word) and SAP
    * Accounting experience considered an asset
    * Ability to multitask, prioritize and work in a fast paced environment working with dual screen and multiple applications

    If you find yourself interested in this exciting opportunity and want to further your career and have the qualifications needed APPLY TODAY. Send us your resume at moncton.nb@manpower.com or apply directly to this posting.
  • Location: Dothan
    Job Type : Contract
    Date: Wednesday, 22 February 2017
    Large medical facility looking for Call Center Agents. This position will answer 100's of calls daily. Must have previous experience in a high volume call center. Must work well with others and being able to handle stress well. This position is a temp-perm job where after 90 days the company will look at hiring you permanently which then will open the door to great benefits. Must be very computer literate and be able to multi-task. If you enjoy a very fast pace enrviroment and have the experience please apply today.
  • Location: Northbrook
    Job Type : Contract
    Date: Wednesday, 22 February 2017
    Manpower is currently seeking Collections Reps for a client located in Northbrook, IL. These roles are on a temp basis with an hourly rate of $18. If you feel that you meet all of the qualifications listed below, please create an account on Manpower.com with an updated copy of your resume in Microsoft Word format. Thank you and we look forward to hearing from you soon!

    Responsibilities
    Collections experience
    Resolve calls made by the third party agency
    Receive a daily report
    Follow up on accounts to resolve issues
    Toggle between two computers
    Utilize three systems
    Salesforce experience a plus
    Setting up payments/sending invoices
    Research
    kpi 50 calls a day
  • Location: Ann Arbor
    Job Type : Temporary
    Date: Wednesday, 22 February 2017
    Do you have great phone skills and excel at providing exceptional customer service? You need to call Manpower today! We are currently seeking customer services reps, receptionists, and call center agents throughout Washtenaw County. Many positions are long-term, offer competitive pay, and may lead to direct hire! Contact our office to apply today: 734-665-3757 ext: 4. Get a head start by creating an account at manpower.com and then give us a call!

    Know of others looking for work? Please share this post! You could earn a $50 referral bonus for each successful referral.

    To see more openings with Manpower across Southeastern Michigan, visit manpowermi.com or follow us on social media.

    Manpower, Inc. of SE Michigan is an Equal Opportunity Employer.
  • Location: Scranton
    Job Type : Contract
    Date: Wednesday, 22 February 2017
    Top Area Customer Service Center in Jessup PA is exploding with opportunity and is offering Temporary to Hire Career Opportunities to qualified Customer Service Representatives. All positions to start Paid Training ASAP. Starting pay rate is $12.00 per hour and the hours of Paid Training are 8:00 am - 4:30 pm. Upon completion of training, you will be assigned to a shift beginning as early as 8:00 am or as late as 2:00 pm. Alternate shift may be selected once seniority is gained. Once Quality Scores are achieved, Customer Service Representatives may be offered the option to Work from Home. Orientation and training will start on 03/06/17.

    This position requires intelligence, compassion and the ability to communicate well. Will be taking inbound calls from healthcare insurance subscribers. With the information gained in training, you will help subscribers make plan choices and answer other questions that they may have regarding their plans. During peak season there will be an opportunity for overtime and occasional weekend work.

    To be considered, you must have had at least 6 months Customer Service experience by phone or in person, a successful background check, drug screen and professional references. If selected for a personal interview, proof of highest level of education (HS Diploma or GED is minimum) must be provided at the time of your interview. For consideration for this great career opportunity, click on the link below. It will take you to a brief qualifying questionnaire. Following, you will receive an email with a link to the Customer Service Skill Assessment. The assessment takes approximately 45 - 60 minutes of undisturbed time to complete. We will have your results within one business day!
    Click on the link below or copy and paste into your browser:

    www.directch.com/manpowertmg

    Good luck!
  • Location: North York
    Job Type : Contract
    Date: Wednesday, 22 February 2017
    Want to double you income in commission? Are you a motivated individual who wants to control you earning potential?

    Our Client located in Don Mills and Eglinton area, is seeking Motivated Inside Sales Representatives to join their expanding team! Along with an excellent compensation package, some other benefits include Birthday's off, no evening or weekend work and an on-site game room with a pool table, video games and ping pong! There is also a great vacation policy along with product launch parties that are too exciting too miss!

    What's in it for you?
    *Full time hour Monday-Friday 10am-6pm
    *Pay Rate $15/hour plus commissions and incentive (Earn up to $60,000 in your first year)
    *Great Work environment, a certified "Great Places to Work"
    *Paid training, ongoing mentorship
    *Time off over the Christmas Holidays
    *Awesome Incentives
    *Casual dress code (wear Jeans to work!)

    What is the Job?
    * Talking to people (You need to love the phone!)
    * Partnering with clients to help build there brand
    * Handling some inbound calls
    * Following up with clients building a relationship with them and looking for more opportunities to partner with them
    *Confidently discuss product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports.
    * Meet established productivity goals: sales, call handling time, records accuracy

    Why Work for Manpower?
    *Free Training to upgrade your skills
    *Access to Perkopolis (discounts and deals)
    *4% vacation pay on every pay
    *Paid statutory holidays
    *Referral Bonus
    -Weekly pay deposited directly into your account

    Apply today! Not the job for you? Set up your profile at manopower.ca and see what other opportunities Manpower has available currently.

    As a leader in employment services, Manpower connects you to the right job - the job that fits not only your skills and experience, but also what's important to you. Whether you're just entering the workforce or making a career change, we have the resources to guide you through your journey, including expert career advice, an online assessment portal, and access to thousands of free courses and jobs opportunities. We're here to help you win in the world of work.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Harrisburg
    Job Type : Permanent
    Date: Wednesday, 22 February 2017
    Entry level Call Center work with State Agency

    Excellent opportunity if you have GREAT customer service skills.

    Shift is 12:00 pm to 9:00 pm Monday - Friday (Your 1st 6 weeks are spent training on 1st shift)

    Looking for candidates who have a willingness to assist, can sound confident and knowledgable, and professional on all calls.

    Excellent computer skills, ability to multi-task, and knowledge with Microsoft.

    If you are looking for a career and a great start with a State of Pennsylvania Position please contact the Enola branch of Manpower 717-540-6000
  • Location: Ann Arbor
    Job Type : Temporary
    Date: Wednesday, 22 February 2017
    Are you looking for a temporary part-time position that allows you to work independently and could lead to future opportunities? Do you like speaking on the telephone? Can you commit to variable part-time hours including some evenings and weekends? You could be a perfect fit for this job!

    Manpower, Inc. of SE Michigan has partnered with the University of Michigan's Survey Research Center (SRC) to find eager and organized part-time telephone interviewers to work in a 61-station phone lab in Ann Arbor, MI.

    The SRC conducts some of the most widely cited and influential studies in the world. SRC telephone interviewers are an important part of the survey process and are responsible for accurate and thorough data collection. Interviewers communicate the reason for the call, answer questions about the projects, and seek to get individuals to participate in the studies. The data collected is about important topics like health, careers, confidence in the economy, family and friends in your social network, risk for suicide among teens and soldiers, and many others.

    Why you'll love working for us…
    * A chance to learn about social research working at an industry leader
    * Opportunities to work future studies based on your performance
    * Provide important, meaningful data for use in scientific research
    * U-M SRC is one of the most prominent and successful research organizations in America today

    What you'll get...
    * Paid training
    * A local job on campus with the convenient option of public transportation
    * $13.25 per hour (certified Spanish/English bilingual candidates earn $15.25 per hour)

    Are you able to...
    * Multitask - listen and type at the same time
    * Work 16 - 24 hours per week during the week and on weekends
    * Work until the end of a project (as little as 3 months, 6 months, or long-term)
    * Self-motivate to get to work and achieve goals
    * Portray a professional demeanor at all times

    If so, we want to hear from you! Contact the Manpower office to apply today: 734-665-3757. Get a head start by creating an account at www.manpower.com and then give us a call!

    Know of others looking for work? Please share this post! You could earn a $50 referral bonus for each successful referral.

    The University of Michigan is an equal opportunity/affirmative action employer.
  • Location: Kingston
    Job Type : Permanent
    Date: Wednesday, 22 February 2017
    Bilingual Customer Service Professionals we have a permanent opportunity for you!

    As a Customer Service Representative, you'll be a driving force for keeping customers satisfied. Your strong communication skills will directly impact the customer's experience with our client.

    WHAT THIS COMPANY OFFERS YOU:
    - Competitive salary
    - Professional office environment
    - Opportunity to access a variety of benefits (i.e. Comprehensive Health Benefits and Pension Plan)
    - Career Advancement

    THE ROLE YOU WILL PLAY:
    - Respond to inbound calls from customers in a prompt, accurate and professional manner
    - Collect pertinent information from the customer
    - Provide empathy during difficult customer conversations
    - Multitasking through various systems and application
    - Provide the appropriate resolution based on the company's guidelines

    You can see it. More challenging work. A more interesting work environment. The opportunity to use your finely honed skills to make a real difference. An opportunity that reflects your talent and expertise. If this is what you see for yourself, apply now! Call Talent Placement Specialist Christina O'Brien at 613-329-5114

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Saratoga Springs
    Job Type : Permanent
    Date: Wednesday, 22 February 2017
    Are you a go-getter who wants to gain success by working hard while having fun? Have telesales, customer service, call center or sales experience? Manpower has immediate openings Telesales Agents in Clifton Park!

    What's in it for you?

    Day shift hours: Monday-Thursday 10:00AM-7:00PM and Friday 9:00AM-2:00PM
    $10 base pay rate with a bonus structure that gives you the potential to earn upwards up $32,000-$52,000 annually!
    Permanent position with on the job training provided
    Positive, team-orientated environment. Have fun while you work!
    What is the job?

    "Soft" selling of products and services
    Following up on customer inquiries regarding financial services
    Pre-screening customers who are interested in the services offered to pre-qualify them
    Call center environment; will be wearing a headset
    What do you bring to the job?

    Telemarketing, telesales, call center and sales experience welcomed
    Strong communication skills and an goal-orientated mindset
    High School degree or equivalent required

    Stop your job search and apply today! Do you need more information? Contact our recruiters via email albany.ny@manpower.com or stop by our office located at 1450 Western Ave, Albany NY 12203 or call us at 518-459-2800.

    We love referrals so please share this job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath

    Follow us on Facebook to keep updated with career tips and current hiring trends. https://www.facebook.com/ManpowerAlbanyNY
  • Location: Markham
    Job Type : Permanent
    Date: Tuesday, 21 February 2017
    Bilingual Customer Service Associate - permanent job opportunity with a leading global automotive company. Offering base salary in the 45K+ range, excellent benefit package including pension.

    This position is responsible for answering inquiries from customers and dealers in regards to automotive lease and finance accounts.

    * Maintain queue priority to answer customer inquiries within department standards
    * Professionally respond to all customer requests received by phone, fax or mail, accurately in a timely manner
    * Able to work in a high volume environment with accuracy and attention to detail.
    * Respond to customer requests with a Customer First approach
    * Maintain customer contact notes in the mainframe system.
    * Complete other departmental duties as required

    Qualifications:
    * University Degree or College diploma - a Business discipline preferred
    * Superior communication skills in English and French
    * Microsoft Office applications: Word, Excel
    * Working knowledge of Lotus Notes
    * Prior inbound customer service experience
    * Ability to work shifts between the hours of 8am to 8pm, Monday to Friday

    CONTACT: JAN.GIORDANO@MANPOWER.COM

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Mississauga
    Job Type : Contract
    Date: Tuesday, 21 February 2017
    Bilingual Customer Service Representatives
    Our client, a leading major appliance company located in Mississauga, is seeking professional Bilingual Customer Service Representatives to join their extremely dynamic and growing team.
    This is an immediate need and wonderful opportunity for an on-going position with major growth potential for that next step of your career.
    What's in it for you?

    * Pay $ 18 plus + 4% vacation pay
    * Day shift:
    o 8:00 am - 5:00pm (Monday - Friday)
    o 9:00 am - 6:00pm (Monday - Friday)
    * Ongoing opportunity
    * Opportunities to grow

    What the job is
    * Guide customers through their order and process them in a fast-paced environment using world-class technology.
    * Communicate with positive, friendly customers via phone, email and chat.
    * Help customers navigate the website and place orders online.
    * Provide knowledgeable answers to questions about product, pricing and availability.
    * Work with internal departments to meet our customers' needs.
    * Work with customers to resolve product returns, shipping inquiries and order status questions.
    What you bring to the job

    * Exceptional verbal and written communication skills
    * Fluently bilingual (English/French) is a requirement for this role
    * Intermediate MS Office, Excel and Internet skills required, SAP experience an asset
    * Ability to multi task and navigate between screens
    * 1-2 years previous customer service experience, over the phone sales experience, an asset
    Don't miss out on this AMAZING opportunity - please apply directly today for immediate consideration AND Get a Bonus for who you know! We know that great Bilingual talent knows great talent and we want to reward you! If you refer someone to work for Manpower and successfully complete their assignment, you could potentially earn $50 dollars cash for each referral.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Calgary
    Job Type : Contract
    Date: Tuesday, 21 February 2017
    Bilingual Monitoring Operator

    In tandem with our client, a commercial and residential security solutions company, Manpower is seeking Bilingual Monitoring Operators to join their Calgary team.

    Contract: Temp to Perm; candidates must pass training and assessments to become permanent
    Start date: March 2017
    Working Hours: Weekdays between 2pm and 2am; Weekends between 10pm and 8am
    Pay Rate: $14.65/hour

    Responsibilities:
    * Ensuring the safety of customers and their property
    * Taking charge of various alarm signals; burglary, fire, panic and/or medical alarms
    * Communicating with emergency services to transmit requests for assistance
    * Respond to customer calls

    Requirements:
    * Minimum High School Diploma
    * Fluency in both French and English
    * 1 year in a Customer Service role
    * Previous experience working in a call centre environment would be considered an asset
    * Excellent stress management skills
    * Intermediate computer skills; knowledge of MS Office and ability to learn new technical skills
    * Flexibility to work a variety of hours as required

    Please apply online and / or create and manage your profile at www.manpower.ca.

    Manpower would like to thank all applicants for their interest; however, due to the number of individuals applying to positions at Manpower, only successful applicants will be contacted. All other resumes will be retained for future opportunities.
  • Location: Markham
    Job Type : Permanent
    Date: Tuesday, 21 February 2017
    Bilingual Re-Marketing Rep / Customer Service position available with a leading global automotive finance company. Headquarters based in the Markham area.

    Major Responsibilities:

    * Work lists daily, calling for late return of vehicles at lease end (includes skip tracing, review of credit bureaus and working with bailiffs)
    * Work with customers/insurance companies to get vehicles repaired
    * Work with dealers to get vehicles returned or paid out in full at lease end
    * Call to collect excess kms, wear and tear charges, bailiff and repair fees
    * Process all incoming paperwork (ie condition reports) and respond to customers/lawyers by letter when required
    * Work with auctions to ensure vehicle is transported promptly

    Qualifications:
    * Previous experience in customer service or related role
    * A university degree in a business discipline or post secondary diploma
    * Superior communication skills, Bilingual English and French
    * Negotiation and dispute resolution skills
    * Intermediate level skill level in Microsoft Office applications

    CONTACT: JAN.GIORDANO@MANPOWER.COM

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Calgary
    Job Type : Contract
    Date: Tuesday, 21 February 2017
    Bilingual Technical Support Rep

    In tandem with our client, a commercial and residential security solutions company, Manpower is seeking Bilingual Technical Support Reps to join their Calgary team.

    Contract: Temp to Perm; candidates must pass training and assessments to become permanent
    Start date: March 2017
    Working Hours: Weekdays between 2pm and 2am; Weekends between 10pm and 8am
    Pay Rate: $17.00/hour

    Responsibilities:
    * Handling incoming and outgoing calls; providing the technical support to customers
    * Creating and scheduling service requests
    * Dispatching service calls to service technicians, where required
    * Remotely accessing customer panels to access and/or update internal programming
    * Handling and processing missing alarm signals according to procedure
    * Handling requests from new customers taking over an existing system and helping familiarize
    * Creating urgent status customer monitoring accounts, where required
    * Handling requests to update customer contact information

    Requirements:
    * Minimum High School Diploma
    * Fluency in both French and English
    * 1 year experience in a Customer Service role
    * 1 year experience in a Technical Support role
    * Strong working knowledge of computers and / or electronics
    * Previous experience working in a call centre environment would be considered an asset
    * Intermediate computer skills; knowledge of MS Office and ability to learn new technical skills
    * Flexibility to work a variety of hours as required

    Please apply online and / or create and manage your profile at www.manpower.ca.

    Manpower would like to thank all applicants for their interest; however, due to the number of individuals applying to positions at Manpower, only successful applicants will be contacted. All other resumes will be retained for future opportunities.
  • Location: Springfield - Clark County
    Job Type : Contract
    Date: Tuesday, 21 February 2017
    Title: Call Center Representative
    Location: Springfield, OH 45505
    Pay: 13/hr
    Full time
    Contract position

    Responsibilities:
    Provide contact with clients and customers
    Handle in-bound and out-bound calls from our customers
    Use computerized system for tracking, information gathering and/or trouble shooting the items raised by the client/customer
    Seek to retain account and/or suggest and encourage use of other services and products
    Follow standard procedures and policies

    Requirements::
    HS diploma/GED
    1+ year customer service or call center experience
  • Location: Ottumwa
    Job Type : Temporary
    Date: Tuesday, 21 February 2017
    Are you looking for a new opportunity? Want to make a difference in causes you believe in? Want to work in a friendly environment that offers you a variety of work?
    Manpower is currently looking for campaign representatives for a national leading call center company in Oskaloosa, IA.

    As a Campaign Representative your tasks include but are not limited to:
    * Make outbound calls to raise support or funds for government candidates or conservative causes, including defending the Right to Life, fighting for lower taxes, less government spending, the 2nd Amendment and upholding the Constitution.
    (Don't worry ... you don't have to be a political expert. They'll train you on the job!)

    Interested in learning more about this job that offers you:
    * 32- 40 hours per week
    * Monday-Thursday 12:30-9pm, 8:30-5pm Friday
    * Starting pay is $10.00 / hour if you work 40 hours a week. $9.50 if you work 32 hours.
    * Earn bonuses starting DAY ONE!
    * Earn paid vacation time!!!
    * Earn raises of 25c, 50c or 60c / hour - twice a year! Raises are based on your performance and attendance.
    * Requirements: Passion, Energy, Enthusiasm
    * We are looking for people who like talking on the phone, have good reading skills, and basic computer skills
    * No previous call center experience required

    Hit Apply Now to get started!
  • Location: Calgary
    Job Type : Contract
    Date: Tuesday, 21 February 2017
    Monitoring Operator

    In tandem with our client, a commercial and residential security solutions company, Manpower is seeking Monitoring Operators to join their Calgary team.

    Contract: Temp to Perm; candidates must pass training and assessments to become permanent
    Start date: March 2017
    Working Hours: Weekdays between 2pm and 2am; Weekends between 10pm and 8am
    Pay Rate: $13.65/hour

    Responsibilities:
    * Ensuring the safety of customers and their property
    * Taking charge of various alarm signals; burglary, fire, panic and/or medical alarms
    * Communicating with emergency services to transmit requests for assistance
    * Respond to customer calls

    Requirements:
    * Minimum High School Diploma
    * 1 year in a Customer Service role
    * Previous experience working in a call centre environment would be considered an asset
    * Excellent stress management skills
    * Intermediate computer skills; knowledge of MS Office and ability to learn new technical skills
    * Flexibility to work a variety of hours as required

    Please apply online and / or create and manage your profile at www.manpower.ca.

    Manpower would like to thank all applicants for their interest; however, due to the number of individuals applying to positions at Manpower, only successful applicants will be contacted. All other resumes will be retained for future opportunities.