Home  Call Center and Customer Service Jobs
  • Location: Scranton
    Job Type : Contract
    Date: Tuesday, 28 March 2017
    Awesome opportunities at a top professional Call Center for experienced Customer Service Representatives. Pay rate for this long-term project is $16.41 per hour and the hours of work are 9:30 am - 6:00 pm, Tuesday - Saturday. Paid holidays available as soon as you start. Paid training begins on 4/10/2017 and the schedule is 8:00 am - 4:30 pm. Upon completion you will move to the 9:30 - 6:00 schedule.

    The professional Customer Service Representative responds by phone or correspondence to the questions of heath care subscribers. Excellent communication skills and the ability to pay close attention to detail in a fast paced environment will be necessary for success in this role. Proficiency in Word, Excel and Outlook required and your Data Entry needs to be fast and accurate. To advance, you must be able to show a minimum of one year's recent, successful experience in a Call Center performing Customer Service.

    If selected for an interview, please bring your proof of education (HS Diploma or equivalent minimum). Successful, comprehensive background check needs to clear prior to starting. If you thrive in a professional environment and have the desire to provide truly excellent customer service, apply now on www.manpower.com and search Scranton, PA for this opportunity.

    To learn more about Manpower's free Career Resources, including your ability to earn a free associates or bachelors degree, visit ttp://www.manpowergroup.us/mypath/.
  • Location: Montreal
    Job Type : Contract
    Date: Tuesday, 28 March 2017
    Un emploi de nuit en centre d'appels bancaires qui ne vous fixe pas d'objectif de vente?
    Cela existe ! Et c'est ce que vous retrouverez au sein de l'équipe de gestion de la fraude!

    Manpower travaille actuellement à combler des postes sur un horaire de nuit au sein de l'équipe de gestion des fraudes par carte de crédit de leur plus gros client, une des principale Banque au pays.

    Nous recherchons des experts du service à la clientèle afin de remplir un mandat temporaire long terme de nuit au sein de la banque.

    En quoi consiste le travail de l'agent du centre de contact client?
    Répondre aux appels entrants de clients voulant rapporter une ou des fraudes potentielles à leur carte de crédit.
    Déterminer si vous êtes en communication avec le réel détenteur de carte tout en vous montrant rassurant auprès du client.
    Assurer la réception et la saisie des ouvertures de requête en suivant les règles préétablies par la banque.
    Transférer les appels et ou requêtes au département approprié pour la prise en charge du dossier potentiel de fraude.

    Vous avez de l'entregent, vous êtes calme de nature et capable de communiquer votre empathie?

    Cette équipe travaillera sur des horaires du lundi au dimanche entre Minuit et 8H00 AM
    Ils offriront un support pour tout le Canada.
    Pour cette même raison, la maîtrise de l'anglais est obligatoire puisque plus de 50% de la tâche provient des provinces anglophones.

    Nous offrons :
    Horaire 37.5 semaine du lundi au dimanche
    Disponibilité entre Minuit et 8H00AM (37.5 heures par semaine)
    Emploi à long terme avec possibilité de permanence au sein de la Banque.
    Salaire de 16.15 plus prime de nuit de 0.85 $

    Aucune vente!
    Emploi situé au centre-ville de Montréal

    Exigences
    Essentielle - Bilinguisme français et anglais
    Essentielle - Expérience de travail en service à la clientèle (minimum 2 ans)
  • Location: Mississauga
    Job Type : Contract
    Date: Tuesday, 28 March 2017
    Bilingual Customer Service Representatives
    Our client, a leading major appliance company located in Mississauga, is seeking professional Bilingual Customer Service Representatives to join their extremely dynamic and growing team.
    This is an immediate need and wonderful opportunity for an on-going position with major growth potential for that next step of your career.
    What's in it for you?

    * Pay $ 18 plus + 4% vacation pay
    * Day shift:
    o 8:00 am - 5:00pm (Monday - Friday)
    o 9:00 am - 6:00pm (Monday - Friday)
    * Ongoing opportunity
    * Opportunities to grow

    What the job is
    * Guide customers through their order and process them in a fast-paced environment using world-class technology.
    * Communicate with positive, friendly customers via phone, email and chat.
    * Help customers navigate the website and place orders online.
    * Provide knowledgeable answers to questions about product, pricing and availability.
    * Work with internal departments to meet our customers' needs.
    * Work with customers to resolve product returns, shipping inquiries and order status questions.
    What you bring to the job

    * Exceptional verbal and written communication skills
    * Fluently bilingual (English/French) is a requirement for this role
    * Intermediate MS Office, Excel and Internet skills required, SAP experience an asset
    * Ability to multi task and navigate between screens
    * 1-2 years previous customer service experience, over the phone sales experience, an asset
    Don't miss out on this AMAZING opportunity - please apply directly today for immediate consideration AND Get a Bonus for who you know! We know that great Bilingual talent knows great talent and we want to reward you! If you refer someone to work for Manpower and successfully complete their assignment, you could potentially earn $50 dollars cash for each referral.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Reading
    Job Type : Temporary
    Date: Tuesday, 28 March 2017
    Manpower as partnered with a premier employer in Berks County. We are looking to identify experienced Call Center Representatives in the Banking Sector.

    In this role your will be responsible for the collections of past due consumer loans, overdraft and credit card accounts. In order to resolve customers issues with regard to their outstanding loan balance.

    Bring you strong negotiating skills to offer problem resolution for repayment terms within banking guidelines.

    * Provide first-tier support to resolve customer issues.
    * Identify customer service challenge and route call to the appreciate area for resolution.
    * Advise customers of their responsibilities under terms of contract.
    * Provide individual loan counseling on acceptable repayment terms.
    * Miscellaneous responsibilities.

    Manpower offers all the advantages you would expect from an industry leader - including a competitive salary, comprehensive health benefits, training and much more.

    Apply today at manpower.com
  • Location: Washington DC
    Job Type : Contract
    Date: Tuesday, 28 March 2017
    Workforce Management CW would assist in the development and daily monitoring of Contact Center related activity. Main focus in on the contact center tool Aspect; setting up the templates, entering the data, and analyzing the results.
    Vendor Information:
    A phone screen will be conducted by FEPOC staff prior to a technical, face-to-face assessment and interview.
    Projected Level of Effort:
    1. 40 hours per week from date of hire through three months (April-June with review and option to continue, with review on monthly intervals. These are anticipated dates of assignment and that the assignment may be terminated by SBPASC at any time, with or without notice.

    Responsibilities:
    * Analyze, monitor, and evaluate the Support Services workforce by monitoring activities on a real-time basis
    * Create schedules and provide regular reports to management on workload and workforce
    * Define both long-term strategies and ever-changing short-term and immediate workforce needs
    * Handle shift change requests and monitor new hire, holiday, and seasonal shift needs
    * Provide task management for workforce coordinators on scheduling and shift change request activities
    * Update and maintain scheduling database
    * Research, recommend, and implement call center technology and process improvements to reduce overall costs
    Required Skills
    * Candidate must demonstrate solid knowledge of Health Care Claims processing and call center management.
    * Data Analysis: Produce adhoc reports to provide detailed analysis of call center operations. Identify areas of opportunity, trends and detailed statistical analysis at the individual, team, business unit, product, and departmental level. Ensures critical performance standards are met by proving management with ongoing updates on the overall performance of the call center. Communicates performance trends and impact on goal achievements.
    Candidate must have deep knowledge/experience in using various requirements analysis techniques such as:
    1. Contact Center Processes and Metrics
    a. Develop daily productivity reports
    b. Develop daily attendance reports
    c. Develop monthly productivity reports
    d. Develop monthly attendance reports

    Aspect Tool: Extensive knowledge of this Contact Center Tool
    1. Template development for Associates
    2. Data entry of Associate working schedules; arrival, lunch, breaks, and departures. Approximately 22 Associates with 8 entries each.
    3. Analysis of data and trend management
    Other Tools
    1. Genesys: Extensive knowledge
    2. RTA: Knowledge of and ability to use tool immediately
    3. CCPlus: Knowledge of and ability to use tool immediately
    * Candidate must demonstrate strong verbal and written communication skills to:
    o Conduct walkthroughs with internal and external teams.
    o Communicate with various level of Leadership
    o Ability to train Supervisors and Leads on the functionality of the resources tools.
    * Project Management- design, planning, and implementation of projects. Be a technical resource and subject matter expert for operations to ensure consistent business/operational goals are met. Candidate must have knowledge of and experience in Contact Center environments.
    * Knowledge of or skills to perform data analytics, e.g., knowledge of basic Excel
  • Location: Ada
    Job Type : Temporary
    Date: Tuesday, 28 March 2017
    Manpower is looking to hire 50 bilingual (Spanish/English) call center representatives to join us this May for a two day assignment.
    What's in it for you?
    - Part time hours
    - Competitive wages
    - Paid Training

    What's the job?
    -Process customer orders and business maintenance requests efficiently
    -Provide bilingual customer support in Spanish as well as English
    -Provide friendly, helpful service to all internal and external customers through accurate and proficient utilization of the knowledge management tool and additional training received

    What you bring to the job
    - A great attitude and a friendly voice
    - A high school diploma or GED
    - Ability to pass a background check and drug screen

    Stop your job search and apply today. We love referrals so please share our jobs with family and friends.
  • Location: Bentonville
    Job Type : Contract
    Date: Tuesday, 28 March 2017
    If you are ready to start your career with a company that provides advancement opportunities and world class benefits, NOW is your chance to get your foot in the door of a Fortune 500 Company! If you have a dynamic personality, superior telephone etiquette, above average research skills and can type 25+ wpm, contact us TODAY to be a part of these amazing opportunities.
    As a Call Center Representative, you will answering incoming telephone calls from customers who want to share their shopping experience, document information given, and provide resolution to the customer.
    Bring your superior customer service skills to a position that also offers you:
    Full-Time (5 days per week, days off will rotate each week)
    Starting salary is $10 per hour and will increase to $12.50 per hour after 90 days of perfect attendance and required performance metrics.
    Starbucks and Cafeteria are on-site
    Ergonomically correct chairs and top of the line headsets provided for your comfort.

    Apply today to join the team or call us at (479) 271-0858 if you have additional questions.

    Manpower East AR/LA/BMT Region
  • Location: Richmond City
    Job Type : Contract
    Date: Tuesday, 28 March 2017
    Do you possess excellent customer service skills? Do you have experience with SAP? If so, apply with your most recent resume and create a profile at www.manpower.com

    Ideal Candidate:
    Will possess excellent customer service skills
    Previous SAP experience
    Comfortable working in a warehouse environment
    Proficient with Microsoft Office
    Previous experience or desire to learn industrial equipment parts sales

    Must be able to pass a background check and drug screen. Position works Monday-Friday and pays $13.50/hour.
  • Location: Winnipeg
    Job Type : Permanent
    Date: Tuesday, 28 March 2017
    Our client recognizes that our employees are one of our most valuable assets and recognize that by embracing our differences, they can provide exceptional service with an innovative perspective.

    Our Winnipeg based client who is an established multinational company in Canada is seeking Customer Service Representatives to work on a Permanent Full Time basis to work in there Call Center, these positions offer a minimum of assured 30 - 40 hours per week and set to commence on April 2017 and Mary 2017

    Your responsibility is to provide Technical Support to existing clients and new clientele.

    What we offer:

    * Excellent Wages, Awesome Incentive Structure and Full Comprehensive Benefit Package
    * Fantastic Employee Discounts with their services
    * Success Sharing Program, Employee Share Purchase Plan, Employee Stock Options Programs,
    * Scholarships for dependents, enhanced parental leave, and retirement and savings plans

    In order to qualify for this role, it is vital that you:

    * Be available Monday through Sunday
    * Ability to attend 6 to 8 weeks of training Monday to Friday is a MUST.
    * The regular hours for the training are from 7:00AM - 3:30PM 6 to 8 weeks Training Schedules
    * Training schedules will be Thursday to Monday (5 Days) and Tuesday to Wednesday is Day Off
    * Successful candidates must be available rotational shifts either starting as early as 6:45AM and may end till 12:00AM

    Must have qualifications:

    * No less than 2 year of Customer Service experience within retail, food and beverage, restaurant, hospitality, call center or professional sales and marketing role.
    * Proficient in Microsoft Office Suite
    * Superior interpersonal and customer service skills
    * Superior verbal and written communication skills
    * Ability to be flexible organized and manages priorities

    Nice to Have

    * Have access to Vehicle or have means of transportation/ Valid Class 5 Driver's license.

    To learn more about the changing world of work, please visit our website at www.manpower.ca, follow us on Facebook Manpower Winnipeg.
  • Location: Winnipeg
    Job Type : Permanent
    Date: Tuesday, 28 March 2017
    Our client recognizes that our employees are one of our most valuable assets and recognize that by embracing our differences, they can provide exceptional service with an innovative perspective.

    Our Winnipeg based client who is an established multinational company in Canada is seeking Customer Service Representatives to work on a Permanent Part Time basis to work in there Call Center, these positions offer a minimum of assured 20 -30 hours per week and set to commence on April 2017 and Mary 2017

    Your responsibility is to provide Technical Support to existing clients and new clientele.

    What we offer:

    * Excellent Wages, Awesome Incentive Structure and Full Comprehensive Benefit Package
    * Fantastic Employee Discounts with their services
    * Success Sharing Program, Employee Share Purchase Plan, Employee Stock Options Programs,
    * Scholarships for dependents, enhanced parental leave, and retirement and savings plans

    In order to qualify for this role, it is vital that you:

    * Be available Monday through Sunday
    * Ability to attend 6 to 8 weeks of training Monday to Friday is a MUST.
    * The regular hours for the training are from 7:00AM - 3:30PM 6 to 8 weeks Training Schedules
    * Training schedules will be Thursday to Monday (5 Days) and Tuesday to Wednesday is Day Off
    * Successful candidates must be available rotational shifts either starting as early as 6:45AM and may end till 12:00AM

    Must have qualifications:

    * No less than 2 year of Customer Service experience within retail, food and beverage, restaurant, hospitality, call center or professional sales and marketing role.
    * Proficient in Microsoft Office Suite
    * Superior interpersonal and customer service skills
    * Superior verbal and written communication skills
    * Ability to be flexible organized and manages priorities

    Nice to Have

    * Have access to Vehicle or have means of transportation/ Valid Class 5 Driver's license.

    To learn more about the changing world of work, please visit our website at www.manpower.ca, follow us on Facebook Manpower Winnipeg.
  • Location: Scranton
    Job Type : Contract
    Date: Tuesday, 28 March 2017
    Excellent opportunities at a premiere Call Center in the Pittston Area! We are seeking professional Call Center Customer Service Representatives for long-term opportunities with a starting pay rate of $17.41 per hour. Orientation and Training date to be announced soon and positions will fill quickly, Starting pay rate is $17.41 per hour and the hours of work are 3:30 pm - 12:00 am, Monday - Friday. Paid holidays available immediately. Training schedule is 8:00 am - 4:30 pm. Upon completion, you will move to the 3:30 - midnight shift.

    The professional Customer Service Representative responds by phone or correspondence to the questions of health care subscribers. Excellent communication skills and the ability to pay close attention to detail in a fast paced environment will be necessary for success in this role. Proficiency in Word, Excel and Outlook essential and your Data Entry needs to be fast and accurate. For consideration, you must be able to show a minimum of one year's recent experience in a Call Center performing Customer Service.

    If chosen for an interview, bring your proof of education (HS Diploma or equivalent. minimum) with you. Successful clearance of a comprehensive background check must be completed prior to starting. If you thrive in a professional environment and have the desire to provide truly excellent customer service, apply now on www.manpower.com and search Scranton, PA for this opportunity.
  • Location: Winnipeg
    Job Type : Permanent
    Date: Tuesday, 28 March 2017
    Our Winnipeg based client - an established multinational telecommunications company - is seeking inbound customer service representatives to work on a permanent basis in their call centre. These positions offer a minimum of 20 hours per week and are scheduled to start in April 2017 and May 2017

    This position requires excellent customer service and demonstrated sales and up selling skills to existing clients and new clientele.

    This position offers:
    * Excellent Wages, exceptional uncapped incentive structure and a full comprehensive benefit package
    * Fantastic employee discounts on the wide range of services provided by the company
    * Success sharing program, employee share purchase plan, employee stock options programs,
    * Scholarships for dependents, enhanced parental leave, and retirement and savings plans

    Must have qualifications:
    * Minimum of 2 years customer service experience
    * Proficient in Microsoft Office Suite
    * Superior interpersonal and customer service skills
    * Superior verbal and written communication skills
    * Ability to be flexible organized and manages priorities

    In order to qualify for this role, it is vital that you:
    * Be available to work a flexible schedule that includes weekends
    * Ability to attend 3-5 weeks of training Monday to Friday.
    * Be available to work rotational shifts either starting as early as 6:45AM and may end till 12:00AM

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Waterloo
    Job Type : Contract
    Date: Tuesday, 28 March 2017
    Outstanding Waterloo based company is seeking a Bilingual Outbound Patient Care Coordinator. This person will be doing over the phone translations and calling Spanish speaking patients to confirm they have received their home care equipment. The coordinator will also be responsible for working with insurance companies to ensure a high level of customer service and patient care. This position pays $12.50/hour and the hours are 10:00am-7:00pm Monday -Friday.
  • Location: Winnipeg
    Job Type : Permanent
    Date: Tuesday, 28 March 2017
    Our client recognizes that our employees are one of our most valuable assets and recognize that by embracing our differences, they can provide exceptional service with an innovative perspective.

    Our Winnipeg based client who is an established multinational company in Canada is seeking Technical Support Representative to work on a Permanent Full Time basis to work in there Call Center, these positions offer a minimum of assured 30 - 40 hours per week and set to commence on April 2017 and Mary 2017

    Your responsibility is to provide Technical Support Representative to existing clients and new clientele.

    What we offer:

    * Excellent Wages, Awesome Incentive Structure and Full Comprehensive Benefit Package
    * Fantastic Employee Discounts with their services
    * Success Sharing Program, Employee Share Purchase Plan, Employee Stock Options Programs,
    * Scholarships for dependents, enhanced parental leave, and retirement and savings plans

    In order to qualify for this role, it is vital that you:

    * Be available Monday through Sunday
    * Ability to attend 6 to 8 weeks of training Monday to Friday is a MUST.
    * The regular hours for the training are from 7:00AM - 3:30PM 6 to 8 weeks Training Schedules
    * Training schedules will be Thursday to Monday (5 Days) and Tuesday to Wednesday is Day Off
    * Successful candidates must be available rotational shifts either starting as early as 6:45AM and may end till 12:00AM

    Must have qualifications:

    * No less than 2 year of Customer Service experience within retail, food and beverage, restaurant, hospitality, call center or professional sales and marketing role.
    * Proficient in Microsoft Office Suite
    * Superior interpersonal and customer service skills
    * Superior verbal and written communication skills
    * Ability to be flexible organized and manages priorities

    Nice to Have

    * Have access to Vehicle or have means of transportation/ Valid Class 5 Driver's license.

    To learn more about the changing world of work, please visit our website at www.manpower.ca, follow us on Facebook Manpower Winnipeg.
  • Location: Winnipeg
    Job Type : Permanent
    Date: Tuesday, 28 March 2017
    Our client recognizes that our employees are one of our most valuable assets and recognize that by embracing our differences, they can provide exceptional service with an innovative perspective.

    Our Winnipeg based client who is an established multinational company in Canada is seeking Technical Support Representative to work on a Permanent Part Time basis to work in there Call Center, these positions offer a minimum of assured 20 - 30 hours per week and set to commence on April 2017 and Mary 2017

    Your responsibility is to provide Technical Support Representative to existing clients and new clientele.

    What we offer:

    * Excellent Wages, Awesome Incentive Structure and Full Comprehensive Benefit Package
    * Fantastic Employee Discounts with their services
    * Success Sharing Program, Employee Share Purchase Plan, Employee Stock Options Programs,
    * Scholarships for dependents, enhanced parental leave, and retirement and savings plans

    In order to qualify for this role, it is vital that you:

    * Be available Monday through Sunday
    * Ability to attend 6 to 8 weeks of training Monday to Friday is a MUST.
    * The regular hours for the training are from 7:00AM - 3:30PM 6 to 8 weeks Training Schedules
    * Training schedules will be Thursday to Monday (5 Days) and Tuesday to Wednesday is Day Off
    * Successful candidates must be available rotational shifts either starting as early as 6:45AM and may end till 12:00AM

    Must have qualifications:

    * No less than 2 year of Customer Service experience within retail, food and beverage, restaurant, hospitality, call center or professional sales and marketing role.
    * Proficient in Microsoft Office Suite
    * Superior interpersonal and customer service skills
    * Superior verbal and written communication skills
    * Ability to be flexible organized and manages priorities

    Nice to Have

    * Have access to Vehicle or have means of transportation/ Valid Class 5 Driver's license.

    To learn more about the changing world of work, please visit our website at www.manpower.ca, follow us on Facebook Manpower Winnipeg.
  • Location: Alexandria
    Job Type : Permanent
    Date: Tuesday, 28 March 2017
    This position is responsible for providing superior customer service while receiving and delivering merchandise to customer homes. Performs various warehouse duties including operating a forklift.
    ESSENTIAL FUNCTIONS:
    1.Basic understanding of Cullen's Home Center products and services. Accept and deliver CHC merchandise in a professional manner. Ensure each customer receives outstanding service by providing a friendly environment which includes maintaining communication with the sales person and the customer with regard to timely deliveries. Deliver merchandise with the utmost care and consideration. Assist the Delivery Lead with installation of appliances. Assist with follow-up on all customer issues or complaints. (45%)
    2.Assist the Warehouse Manager with receipt and organization of CHC merchandise. (30%)
    3.Train and assist with all aspects of delivery including cleaning and testing each unit to ensure proper operation and customer satisfaction. (15%)
    4.Follow-through with customer concerns, complaints or damages to ensure superior customer service and procedural guidelines are met. (10%)
    NECESSARY KNOWLEDGE, SKILLS & ABILITIES:
    1.Ability to communicate professionally with customers and fellow employees.
    2.Strong attention to detail.
    3. Ability to work independently and adapt quickly to change.
    4. Lifting: Regularly - 75 lbs. Occasionally - 150 lbs. (using tools). Rarely - 350 lbs. (using tools). Ranges and refrigerators can weigh up to 500 lbs.(team lifting).
    5. Must organize and prioritize work well.

    EDUCATION AND EXPERIENCE:
    1.High School diploma or GED equivalent required.
    2.Valid DL.
    3.One year delivery/warehouse experience preferred.
    4.Forklift experience is a plus.
  • Location: Scranton
    Job Type : Contract
    Date: Monday, 27 March 2017
    Awesome opportunity at a premiere Call Center in the Pittston Area seeking professional Call Center Customer Service Representatives. Pay rate for this long-term project is $17.41 per hour and the hours of work are 3:30 pm - 12:00 am, Monday - Friday. Paid holidays available immediately and paid vacation after one year. Training schedule is 8:00 am - 4:30 pm. Upon completion you will move to the 3:30 - midnight shift.
    The professional Customer Service Representative responds by phone or correspondence to the questions of subscribers. Excellent communication skills and the ability to pay close attention to detail in a fast paced environment will be necessary for success in this role. Proficiency in Word, Excel and Outlook is essential and your Data Entry needs to be fast and accurate. Candidates who are pre-selected will be required to take an assessment to measure these skills. To advance, you must be able to show a minimum of one year's recent experience in a Call Center performing Customer Service.

    Other pre-requisites include proof of education (HS Diploma or equivalent minimum) and clearance of a comprehensive background check prior to starting. If you thrive in a professional environment and have the desire to provide truly excellent customer service, apply now on www.manpower.com and search Scranton, PA for this opportunity.



    To learn more about Manpower's free Career Resources, including your ability to earn a free associates or bachelors degree, visit ttp://www.manpowergroup.us/mypath/.
  • Location: Mississauga
    Job Type : Contract
    Date: Monday, 27 March 2017
    Bilingual Customer Service Representatives
    Our client, a leading major appliance company located in Mississauga, is seeking professional Bilingual Customer Service Representatives to join their extremely dynamic and growing team.
    This is an immediate need and wonderful opportunity for an on-going position with major growth potential for that next step of your career.
    What's in it for you?

    * Pay $ 18 plus + 4% vacation pay
    * Day shift:
    o 8:00 am - 5:00pm (Monday - Friday)
    o 9:00 am - 6:00pm (Monday - Friday)
    * Ongoing opportunity
    * Opportunities to grow

    What the job is
    * Guide customers through their order and process them in a fast-paced environment using world-class technology.
    * Communicate with positive, friendly customers via phone, email and chat.
    * Help customers navigate the website and place orders online.
    * Provide knowledgeable answers to questions about product, pricing and availability.
    * Work with internal departments to meet our customers' needs.
    * Work with customers to resolve product returns, shipping inquiries and order status questions.
    What you bring to the job

    * Exceptional verbal and written communication skills
    * Fluently bilingual (English/French) is a requirement for this role
    * Intermediate MS Office, Excel and Internet skills required, SAP experience an asset
    * Ability to multi task and navigate between screens
    * 1-2 years previous customer service experience, over the phone sales experience, an asset
    Don't miss out on this AMAZING opportunity - please apply directly today for immediate consideration AND Get a Bonus for who you know! We know that great Bilingual talent knows great talent and we want to reward you! If you refer someone to work for Manpower and successfully complete their assignment, you could potentially earn $50 dollars cash for each referral.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Hagerstown
    Job Type : Contract
    Date: Monday, 27 March 2017
    Make the change today, and bring your customer service skills to a reputable company in Williamsport, MD!

    Are you seeking a full time position paying $14-17 per hour to get your foot in the door for a long term opportunity with a growing company? Look no further! Begin the career you have been seeking with Manpower!

    As a Branch Support Associate you will:
    * Contribute to and take pride in the successful execution of branch operations.
    * Gain valuable skills and experience through training as well as working alongside with leaders in the industry.
    * Expand on your customer service skills by learning to communicate, assist, and trouble shoot inquiries from drivers and field representatives.

    With your experience of at least 1-3 years in customer service, you will be a valuable asset to the team. Mechanical background or knowledge is a plus. Your good computer skills and ability to learn quickly will allow you to thrive in this role. Your solid work ethic and history will ensure that you have the foundation for growing your expertise in a long term opportunity. Your passion for high quality in a fast paced environment will drive you to the top.

    Visit www.manpowerjobs.com today to learn about this Branch Support Associate role that offers you:
    * Local employment
    * Temporary to permanent opportunity
    * Future opportunities for advancement with a growing and dynamic company

    Get a Bonus For Who You Know! We know that great talent knows great talent and we want to reward you! If you refer someone to work for Manpower and they successfully complete their assignment you could potentially earn $50 cash for each referral! Help friends and family find a job and earn money for yourself! Contact us today to learn more.
  • Location: Bristol
    Job Type : Contract
    Date: Monday, 27 March 2017
    Accountabilities
    This position will be responsible for providing project management, customer service and graphics support. They will work closely in a team environment processing graphics jobs for the Beverage Division. Duties will include but not be limited to the following:
    * Close communication with both our external customers and internal customers which will include the various manufacturing locations and sales team
    * Coordination of all designs and communications between internal and external customers
    * Provide support for the designers which may include review of artwork and data input
    * General administration which could include various reports, filing of artwork jobs, data entry and other duties as necessary
    Job Requirements
    Requirements for this position include, but are not limited to the following:
    * Extremely detail oriented - proven ability to develop and follow standard operating procedures
    * Excellent organizational skills and ability to multitask
    * Effective communication skills, administrative ability, and team building attributes
    * 3-5 years of working experience in a graphics/customer service role preferred
    * Working knowledge Adobe Creative Suite (Illustrator and Photoshop) helpful but not required