Home   Call Center and Customer Service Jobs
  • Valid City, State or Zip Code: Earth City
    Job Type : Contract
    Date: Monday, 11 November 2019
    The Creve Coeur Manpower is currently seeking Client Service Representatives in the Earth City, MO area.

    Shift anywhere from 7a-8p M-F, 8:30a-5p on Saturday and Sunday. 40 hour weeks.

    Must present an updated resume for consideration

    $14 hourly

    Earth City, MO

    The Client Service Center Representatives will take inbound calls and is responsible for effectively responding to inquiries via phone and email.

    Document details of the client interaction into the system while on the phone with them.

    Ability to follow a script when conversing with the caller.

    Follow security processes and procedures at all times when handling calls due to the visibility of personal data.

    Education: High school education or GED

    To apply, go to Manpower.com and apply with your updated resume or call 314-692-4215 with further questions. Ask for Heather.
  • Valid City, State or Zip Code: Montréal
    Job Type : Contract
    Date: Monday, 11 November 2019
    Notre client spécialisé en assurance est à la recherche de Représentant au service à la clientèle bilingue.

    Localisation : Centre-ville
    Salaire: 18.85$ / h
    Horaire: Lundi au vendredi

    ** Formation payée **

    Le représentant au service à la clientèle est responsable de la gestion des demandes des clients par téléphone, par courriel, prise de commandes et suivis.

    Description :
    - Répondre aux appels concernant les demandes d'information sur la couverture médicale et des requêtes sur des cas particuliers.
    - Répondre aux requêtes durant l'appel après avoir fait les recherches nécessaires.
    - Traiter des demandes diverses

    Compétences :
    - 1 à 2 années d'expériences en service à la clientèle
    - Excellentes habiletés en français et en anglais
    - Aimer faire de la recherche d'information
    - Orienté détails

    Voici une belle opportunité pour grandir dans l'une des plus grosse entreprise d'assurance.

    Contact: rania.hicham@manpower.com
  • Valid City, State or Zip Code: Montréal
    Job Type : Contract
    Date: Monday, 11 November 2019
    Notre client spécialisé en assurance est à la recherche de Représentant au service à la clientèle bilingue.

    Localisation : Centre-ville
    Salaire: 18.85$ / h
    Horaire: Lundi au vendredi

    ** Formation payée **

    Le représentant au service à la clientèle est responsable de la gestion des demandes des clients par téléphone, par courriel, prise de commandes et suivis.

    Description :
    - Répondre aux appels concernant les demandes d'information sur la couverture médicale et des requêtes sur des cas particuliers.
    - Répondre aux requêtes durant l'appel après avoir fait les recherches nécessaires.
    - Traiter des demandes diverses

    Compétences :
    - 1 à 2 années d'expériences en service à la clientèle
    - Excellentes habiletés en français et en anglais
    - Aimer faire de la recherche d'information
    - Orienté détails

    Voici une belle opportunité pour grandir dans l'une des plus grosse entreprise d'assurance.

    Contact: rania.hicham@manpower.com
  • Valid City, State or Zip Code: Topeka
    Job Type : Contract
    Date: Monday, 11 November 2019
    Customer Service

    Customer Service workers looking to escape the mall and retail work. Full Time Call Center Jobs

    Tired of endless hours spent at the mall with the same people, and boring lunches in the food court? Looking to escape the hospitality or restaurant world and take your pride in service to the next level? Manpower has the job you have been looking for.

    What is the job?
    As a customer service agent you will:
    ● play an integral role in the live events people celebrate across the US every day
    ● work alongside other agents to help provide support for health programs
    ● communicate with customers via telephone, email and chat

    Learn about this customer service role that offers you:
    ● steady and flexible hours
    ● 8 hour shifts available between 7 AM to 6 PM Monday through Friday
    ● competitive wages between $11 and $14 per hour, depending on position
    ● temporary to permanent opportunity
    ● access to tools, paid education and more, allowing you to advance in the workplace

    What do you bring to the role?
    ● With your 1-year customer service experience in retail, hospitality or call center, you make customers feel at ease and comfortable
    ● Strong interpersonal and communication skills help you to understand what customers really want
    ● Multi-tasking and communicating with multiple customers while using your strong computer skills is no problem for you - you like fast-paced and busy environments.

    Interested and excited about this career opportunity? Apply at Manpower.com

    We love referrals so please share this job opportunity with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Tempe
    Job Type : Contract
    Date: Saturday, 09 November 2019
    Position: Outbound Customer Service
    Location: Tempe
    Schedule: Monday-Friday 10:00am-7:00pm
    Paying: $13.54 hourly
    Length: Contract/Potential Tempe to Hire

    Must have updated resume showing minimum of 3 months of call center experience.

    Job Duties: Making out bound calls to customers in their system to set up appointments in their area, using dual screens.

    Required: Background/Drug Screen and Education verification
  • Valid City, State or Zip Code: Edmonton
    Job Type : Contract
    Date: Friday, 08 November 2019
    Manpower is currently hiring for French Bilingual Customer service representative for a permanent opportunity with one of our client located on Edmonton.

    The perfect candidate for this role will be self-motivated, people oriented, and a self-starter

    Duties and Responsibilities:

    * Handle inbound calls
    * Assist and answer general customer inquiries
    * Provide resolutions to customer concerns while maintaining a positive and professional conduct
    * Perform customer or dealer service requests electronically or on paper

    Qualifications:

    * Must be fluent in both French and English
    * Courteous and professional phone etiquette
    * Post-secondary education is preferred
    * Previous experience working in a call center is an asset
    * Ability to problem solve and multitask
    * Advanced computer knowledge and accurate typing skills
    * Valid Class 5 license and own vehicle are required

    Our client is proud of their competitive compensation package, quarterly bonus and pension plan. They also offer comprehensive benefits package, tuition reimbursement program and modern office amenities, including free access to the fitness room.

    To apply to this position, send your resume to gurleen.salaria@manpower.com or call us at 5879260831.

    Follow us on Facebook (ManpowerAlberta), Instagram (Manpower.AB), Twitter (ManpowerAB) & LinkedIn (ManpowerAB) for more information on our current Companies and Job Postings.
  • Valid City, State or Zip Code: Alexandria
    Job Type : Contract
    Date: Friday, 08 November 2019
    Are you looking for a position that you can put your attention to detail, reliability and strong work ethic to work? Would you like a position that will allow you to choose the days and shift that work with your life balance? Great you will be a great addition to our Clean Team. You will perform various housekeeping tasks such as vacuuming, dusting, mopping and general housekeeping duties relating to the hospitality industry. Being on our Team Clean means you can - Enjoy normal day time hours starting @ 9am ending when duties are completed, with 7 days to choose from, weekly pay and part time to full time hours or Enjoy evening hours with set day(s) of the week for a routine, set schedule for your life needs.
    Interested in joining our Clean Team? Contact Manpower 320.763.9899.
  • Valid City, State or Zip Code: Topeka
    Job Type : Contract
    Date: Friday, 08 November 2019
    Collections Agent

    $12 an hour
    Call center hours are 7 AM - 6 PM.
    Full time and part time positions available.
    Phone and computer experience needed.

    Outbound calls attempting to recover debts.
    Work in a call center capacity to locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; keeping records of collection and status of accounts.
  • Valid City, State or Zip Code: Topeka
    Job Type : Contract
    Date: Friday, 08 November 2019
    Customer Service

    Customer Service workers looking to escape the mall and retail work. Full Time Call Center Jobs

    Tired of endless hours spent at the mall with the same people, and boring lunches in the food court? Looking to escape the hospitality or restaurant world and take your pride in service to the next level? Manpower has the job you have been looking for.

    What is the job?
    As a customer service agent you will:
    ● play an integral role in the live events people celebrate across the US every day
    ● work alongside other agents to help provide support for health programs
    ● communicate with customers via telephone, email and chat

    Learn about this customer service role that offers you:
    ● steady and flexible hours
    ● 8 hour shifts available between 7 AM to 6 PM Monday through Friday
    ● competitive wages between $11 and $14 per hour, depending on position
    ● temporary to permanent opportunity
    ● access to tools, paid education and more, allowing you to advance in the workplace

    What do you bring to the role?
    ● With your 1-year customer service experience in retail, hospitality or call center, you make customers feel at ease and comfortable
    ● Strong interpersonal and communication skills help you to understand what customers really want
    ● Multi-tasking and communicating with multiple customers while using your strong computer skills is no problem for you - you like fast-paced and busy environments.

    Interested and excited about this career opportunity? Apply at Manpower.com

    We love referrals so please share this job opportunity with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: St. Paul
    Job Type : Permanent
    Date: Friday, 08 November 2019
    This is a Direct Hire Position

    Job Summary:
    Daily work consists of creating quotes, validating vendor costs and selling prices, entering sales orders, managing stages in order fulfillment process, placing purchase orders with vendors and tracking progress, and customer follow up. Proactively contacts both customers and suppliers regarding order status, particularly if there are problems that need to be resolved. Informs Sales and supervisors/department heads regarding overdue products and schedules. Embrace and foster Lean Manufacturing principles to help eliminate wastes and reduce costs.

    Responsibilities, Duties, Functions and Tasks:
    *Create and send timely quotations for customers.
    *Provide light technical assistance and assist in product selection for distribution customers.
    *Uses a high level of detail to enter and process sales orders from customers.
    *Sends timely order acknowledgements to customers.
    *Creates purchase orders and expedites delivery timing to satisfy customer demands.
    *May create new part numbers, bills of materials, and work orders to satisfy customer kitting requirements.
    *Creates and maintains electronic files and records of materials, prices, inventories, and deliveries (ERP).
    *Interacts with suppliers via e-mail or phone for quotations, for follow up on purchases, and to confirm shipment status.
    *Uses vendor pricing data, customer margin master data, special pricing agreements, and systems data to calculate cost, discount, and margins.
    *Provide order status, shipping status, and tracking information to customers.
    *Works with manufacturing, engineering, shipping, and other internal customers to achieve on-time delivery.
    *Maintains records of goods on order, along with requested shipping dates, and monitors notices from suppliers to eliminate delays (ERP)
    *Processes return and repair orders
    *Familiarity with Lean Manufacturing principles and culture. Seeks ways to improve processes, improve quality, and improve the customer's experience with MTA.
    *Maintains a clean and safe working area.
    *Maintain a working understanding of the quality system; Motion Tech Automation, LLC has in place.
    *Travel up to 5%

    Skills and Education
    *Associate's degree in related field or equivalent experience
    *Five years of customer service representative with ERP experience in a manufacturing or distribution environment; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved
    *Ability to prioritize, organize, and manage multiple activities
    *ERP / MRP applications - off the shelf packages
    *Understanding of manufacturing and distribution processes
    *Strong mechanical-electrical aptitude preferred
    *Ability to work in a fast paced, competitive, team oriented environment
    *High degree of detail orientation and data accuracy
    *Excellent problem solving attitude and ability
    *Strong verbal, listening and written communication skills
    *Proficiency in MS Office (Word, Excel, Outlook)
  • Valid City, State or Zip Code: Atlanta
    Job Type : Contract
    Date: Friday, 08 November 2019
    AIZJP00011397

    PC Customer Service - Insurance Specialist I

    **Pay Rate: $17.00
    **Customer Service Assessment is required to be considered - manager prefers 87% score or higher
    **End date is unknown - end date will be extended every 2 weeks as needed
    **Must be able to work 9:00a-6:00p M-F

    Atlanta, GA

    Claims Customer Service Rep (CSR) - Grade 4, Non-Exempt

    The Claims CSR role is responsible for providing front line, direct contact with clients and customers. This is principally done through receiving or placing telephone calls, however mail, express delivery, fax and other electronic methods (e-mail) are also possible means of communication. Generally uses computerized system for tracking, information gathering and/or trouble shooting the items raised by the client/customer. Recognizes consistent problem areas and reports to higher level for action. Responds in a timely manner. Assists the client/customer in moving through the claims process. Assesses the need for providing information or education to the customer.

    Duties / Responsibilities:

    Responsible for processing inbound calls for initial reporting of claims by policyholder, client (mortgage company, etc.) or other.

    Provides status on existing claims to either policyholder and/or client.

    Updates computer records in order to maintain data integrity of information.

    Resolution of customer issues and refers escalated items to higher levels for guidance.

    Researches information in order to provide customers with basic data related to policies.

    Maintains client relationships via quality customer service and timely processing of additional claims request through fax/email.

    Knowledgeable of products related to auto/ mortgage business and additional product/services associated with the company.

    Other duties as assigned by management and may support other departmental areas based on business need.

    Knowledgeable of multiple claims applications including mainframe and windows based systems.

    Experience:

    Minimum 6 months - 2 years of customer service related experience. Doesn't have to be in a call center environment, but that is a plus.

    Knowledge of insurance industry is a plus.

    Understanding of call center environment and importance of service standards.

    Computer literate with emphasis on Microsoft Office software (especially Excel) and Windows.
    Qualification
    Must Have
    Required Responses from Vendors Has candidate passed all testing requirements?
    Specialist I Ability to adapt easily as procedures/assignments change
    Nice to Have
    Specialist I Bilingual in English/Spanish is preferred
    Pay Rate 17.00
    Shift Days/Shift Hours - Each different shift needs a separate Resource Request 9:00a-6:00p M-F
  • Valid City, State or Zip Code: Waterville
    Job Type : Permanent
    Date: Friday, 08 November 2019
    Dispatcher - Waterville, Maine
    A reputable local non-profit agency is now hiring a Dispatcher. Put your customer service and problem-solving skills to use while working for a great organization whose services fulfill a vital need within the community.

    What's in it for you?
    Stable full-time employment with temp-to-hire potential
    Monday-Friday schedule working 7:30am-4:30pm - no nights or weekends required!
    $12.41/hour, paid weekly
    Great work environment

    What will you be doing?
    Answering calls in a busy office environment, and using dispatch software to assign trips to drivers
    Responding to client requests and providing great customer service
    Entering data into a computer system and maintaining client files
    Other related office tasks as needed

    What will you bring to the job?
    Prior call center customer service experience, and strong customer service skills
    Good problem-solving skills
    Proficiency with Microsoft Office, and strong data entry skills
    Ability to work in a fast-paced professional environment and handle a high call volume

    Let's try to put an end to your job search by applying today. Contact a team member today by applying online, calling 207-622-1535, or texting "Dispatcher" to 207-560-0909.
    You can also find all of our open positions by visiting www.ManpowerMaine.com. We look forward to working with you!

    You'll love working with Manpower - here's what one of our associates had to say about their experience: "The job Manpower got me is a huge help. Manpower has also helped a lot of my family find work, and they love their jobs!" - C.J., Bangor
  • Valid City, State or Zip Code: Topeka
    Job Type : Contract
    Date: Friday, 08 November 2019
    Medical Transportation Scheduler

    $10.50 an hour
    Call center hours at 7 AM - 6 PM
    Full time and part time available
    Phone and computer experience
    Excellent written, oral and interpersonal communication skills

    Effectively process inbound calls by verifying basic demographic information and initiate the request for medical transportation. Provides quality service by reviewing account status and taking appropriate action. Ensures all conversation and data records are accurate and complete.
  • Valid City, State or Zip Code: Pensacola
    Job Type : Contract
    Date: Friday, 08 November 2019
    Welcome Center Representative - $12/hour

    Are you looking for weekend work?

    :Assists Welcome center visitors with inquiries regarding the SunPass Program.
    Advises travelers of the program special features, toll rate calculations, and account maintenance efficiencies.
    Activates transponders, creates new accounts, updates and adds funds to SunPass prepaid accounts using appropriate account access tools.
    Combines product knowledge, good work ethic, effective time management and human relation skills to meet performance standards and positively influence the SunPass image.
    Prepares activity reports and provides feedback to assist with program improvements.

    If this sounds like something you are interested in, please apply online at www.manpower.com.
  • Valid City, State or Zip Code: Duluth
    Job Type : Contract
    Date: Thursday, 07 November 2019
    CUSTOMER OFFICE SUPPORT, Superior, Wisconsin

    Are you looking for day shift hours and no weekends? If so, Manpower would love to hear from you!

    What's in it for you?
    * Full time hours, 40 hours per week
    * Day shift: 10am to 7pm
    * $14 per hour
    * Long standing company in Superior, Wisconsin
    * Option to take free college courses towards a 2 or 4 year degree

    What is the job?
    * Accurately take customer orders over the phone and enter into databases
    * Conduct outbound calls to customers regarding orders, accounts, surveys, special projects
    * Inform customers about new products and make product suggestions
    * Prepare outgoing invoices and other administrative tasks as needed

    What you bring to the job?
    * Skilled in dealing diplomatically with customers under stressful conditions
    * Great attitude and willing to learn
    * Ability to communicate effectively, courteously, and professionally in-person, over the phone, and through e-mail
    * High school diploma or equivalent

    Stop your job search and apply today. Do you need more information? Contact our recruiters at 218-727-8891.
    We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Duluth
    Job Type : Contract
    Date: Thursday, 07 November 2019
    CUSTOMER OFFICE SUPPORT at Amsoil in Superior, WI

    Are you looking for day shift hours and no weekends? If so, Manpower would love to hear from you!

    What's in it for you?
    * Full time hours working at Amsoil in Superior, WI
    * Day shift: 10am to 7pm
    * $14 per hour
    * Option to take free college courses towards a 2 or 4 year degree

    What is the job?
    * Accurately take customer orders over the phone and enter into databases
    * Conduct outbound calls to customers regarding orders, accounts, surveys, special projects
    * Inform customers about new products and make product suggestions
    * Prepare outgoing invoices and other administrative tasks as needed

    What you bring to the job?
    * Skilled in dealing diplomatically with customers under stressful conditions
    * Great attitude and willing to learn
    * Ability to communicate effectively, courteously, and professionally in-person, over the phone, and through e-mail
    * High school diploma or equivalent

    Stop your job search and apply today. Do you need more information? Contact our recruiters at 218-727-8891.
    We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Anjou
    Job Type : Contract
    Date: Wednesday, 06 November 2019
    Nous sommes à actuellement à la recherche d'agent recouvrement pour une institution financière à Anjou.

    Horaire: 9h à 18h

    Salaire : 45k

    Vous aurez au quotidien à Décider, de façon éclairée, d'accepter, de refuser ou de proposer des modalités modifiées de paiement et de règlement, conformément aux politiques et procédures de la Banque : Discuter des ententes contractuelles de remboursement de prêt avec le client avant de proposer des modalités ou des paiements révisés ou réduits, ou d'autres outils de réduction des pertes; négocier des ententes de remboursement de rechange, y compris des paiements symboliques ou réduits, et communiquer avec exactitude les modalités révisées du prêt

    Environnement dynamique et un bel esprit d'équipe.

    Exigences:
    - Bilinguisme
    - Expérience en service à la clientèle
    - Expérience en centre d'appel (atout)
    - Habiletés information

    Si vous pensez avoir le profil recherché, n'hésitez plus et appliquez !

    rania.hicham@manpower.com
  • Valid City, State or Zip Code: Newton
    Job Type : Contract
    Date: Wednesday, 06 November 2019
    Bilingual Customer Service Representatives

    Great opportunity! Searching for candidates for customer service. Candidates must be bilingual in Spanish.
    Training will be 8-430 M-F. Candidates must be able to work any hours between 10am-9pm M-F. Please provide
    a resume with a solid work history and 3 professional references. Must be able to pass a background check and drug
    test. pay ranges between 11.50/hr and 12.00/hr

    Together, Manpower and University of Phoenix are offering actively assigned eligible Manpower associates FULL TUITION COVERAGE in pursuit of a first-time bachelor's degree through MYPATH! Learn more by clicking: https://www.manpower.com/wps/portal/manpowerUSA/career-resources
  • Valid City, State or Zip Code: Lakeland
    Job Type : Permanent
    Date: Wednesday, 06 November 2019
    Bill Review Services Associate IV

    Manpower is looking for a Bill Review Services Associate IV to join their bustling team in Lakeland FL, working in this high energy contact center you will responsible for performing a complete audit of the Explanation of Review generated for assigned medical bills processed in StrataWare to determine compliance with the business rules, client specific requirements and state specific rules, regulations and guidelines.



    What's in it for you?

    * $14.00 an hour
    * Monday - Friday 8:00 AM - 4:30 PM
    * Direct Hire with company

    Requirements:

    * Applies expertise in one or more technical areas such as high-level office visits, consultations, surgery, appeals, probate and legal fees when reviewing medical bills

    * Determines the appropriateness of a final reimbursement outcome by making the distinction between and knowing when to apply either Fee Schedule reduction, PPO reduction, Usual & Customary reduction, or Medicare reduction

    * Communicates and defends to providers and clients the basis for the methodology used to accomplish the reduction of charges.

    * Analyzes and reviews high-level office visits, reports, and record reviews.

    * Perform specialty bill review functions for PPO, liability and non- fee schedule claims.

    * Conducts test studies for the Compliance Team which often require aggressive deadlines with accurate, high-quality results.

    * Leads team in training and one on one support for new hires and staff with knowledge deficits

    Apply Today!



    Together, Manpower and University of Phoenix are offering actively assigned eligible Manpower associates FULL TUITION COVERAGE in pursuit of a first-time bachelor's degree through MYPATH! Learn more by clicking: https://www.manpower.com/wps/portal/manpowerUSA/career-resources
  • Valid City, State or Zip Code: Lakeland
    Job Type : Permanent
    Date: Wednesday, 06 November 2019
    Call Center Representatives Lakeland FL

    Manpower is seeking Call Center Customer Service Representatives for one of our clients in Lakeland! The Provider Relations Representative is responsible for answering inbound calls pertaining to workers compensation claims from medical providers. This is a permanent placement position.

    The Hours, Pay, & Perks:

    As a member of the provider relations team you will be making $12.00 per hour and have an opportunity to advance into a Level 2 and 3 representative team that comes with pay raises!

    Hours: We are open from 8am till 8pm ( Flexible to work 8am-4:30pm or 11:30am-8pm)

    Benefits include Medical, HSA, Vision, Care Flexible , Life AD&D, Dental, Disability , Supplemental Benefits, and PTO!

    Skills/Experience Needed:

    We are looking for candidates that are: : Professional, Upbeat, hardworking, have a friendly phone personality, good energy, and Flexible. Call Center / Customer Service experience is preferred, data entry experience will also be helpful since you will be notating calls and speaking at the same time.

    APPLY NOW !!

    Together, Manpower and University of Phoenix are offering actively assigned eligible Manpower associates FULL TUITION COVERAGE in pursuit of a first-time bachelor's degree through MYPATH! Learn more by clicking: https://www.manpower.com/wps/portal/manpowerUSA/career-resources