Home  Call Center and Customer Service Jobs
  • Valid City, State or Zip Code: Albany
    Job Type : Contract
    Date: Tuesday, 14 May 2019
    We have open positions for our client in Albany - start June 10th.

    Responsibilities:
    Receive and answer customer questions and resolve customer concerns relating to claims, warranties, and product servicing.
    Coordinate service for customers using various providers to resolve the customers' concerns.
    Settle claims according to insurance policy provisions.
    Maintain and update customer account records as needed.
    Forward suspected fraudulent and questionable claims to appropriate personnel.
    Perform other job duties as directed by supervisor.

    Qualifications:
    MUST have an understanding of how to use computers and computer systems (Microsoft office, basic navigation, etc), multi-tasking. Examples: how to turn on a computer, minimize the screen window, open window explore, etc.
    Should also have solid customer service background, a positive attitude, strong communication (especially verbal)
    Call center experience is always a plus, but some customer service experience in any field is a basic requirement
    We do consider people without much (or any) experience if they demonstrate the skills needed and an openness/aptitude to be a fast learner
    Reliability is major and this is often shown on the resume

    Shift: Our hours of operation are from 6:00am-9:00pm 7 days per week - Most new hires are required to work the closing shifts (12:00pm-9:00pm) and one, or both of the weekends shifts

    Pay rate range is $11.00 - $12.50. Call center experience, bilingual in Spanish, and customer service experience are all things that could increase the pay.

    Temp to Perm: Yes

    Start date - Monday, 6/10 @ 7:45A
    Reporting Manager - Rachel Bowen
    Training Schedule - Week 1 : Mon. 6/10 - Thur. 6/13 8:00A - 5:00P PST Fri/Sat off
    Week 2: Sun. 6/16 - Thur. 6/20 8:00A - 5:00P PST Fri/Sat off
    Week 3: Sun. 6/23 - Thur. 6/27 8:00A - 5:00P PST Fri/Sat off
    Week 4: Sun. 6/30 - Thur. 7/4 8:00A - 5:00P PST Fri/Sat off
    Week 5: Sun. 7/7 8:00A - 5:00P PST (Last day of training)
    10% differential received Sunday during training
  • Valid City, State or Zip Code: Raynham
    Job Type : Temporary
    Date: Tuesday, 14 May 2019
    SUMMARY:

    The Telesales Representative is responsible for receiving incoming media and general inquiry sales calls for potential new residential and commercial customers. Calls received can often be non-routine in nature and may require deviation from standard screens, scripts and procedures. Must be able to assess needs and suggest/promote a wide range of company products or services. The incumbent will handle situations that require adaptation of response and/or extensive research in order to convert callers to customers.

    What's in it for you?

    * Full time, 40 hours per week, Mon-Fri 12-9pm and rotating Saturdays 8am-4pm
    * Competitive wages $15.38 per hour, performance based monthly bonus of $500 each month
    * Contract
    * Weekly pay

    What is the job?

    ESSENTIAL FUNCTIONS:
    * Receive incoming responses to media campaigns and general inquiry calls from potential new residential and commercial customers regarding products and services offered.
    * Uses sales and negotiation skills to overcome objections and promote full line of products and services.
    * Display a friendly and positive attitude to build instant rapport with callers in order to gain confidence, assess needs and offer appropriate solutions to convert callers to customers.
    * Capitalize on opportunities to up sell and fully develop new accounts.
    * Ensure full knowledge of quality standards, products, services, environmental message and competitive advantage in order to communicate to callers.
    * Assist with other call types based on business needs (i.e. delivery, billing, retention)

    QUALIFICATIONS:
    * Must possess strong negotiation skills
    * Ability to identify needs and offer solutions
    * Excellent written and oral communication skills
    * A high degree of professionalism/ability to interact with callers in a professional manner
    * Strong computer skills including Microsoft Office Suite
    * Superb organizational and time management skills
    * Must be able to work independently
    * Must have outstanding decision making and problem solving ability
    * Must have proven track record of dependability and flexibility
    * Must be willing to learn new techniques and highly adaptable to change
    * Persuasive and resilient in overcoming objections and maintaining energy level

    What you bring to the job?

    EDUCATION/EXPERIENCE:
    * High school diploma, GED, or equivalent work experience required
    * One (1) year previous sales and/or customer service experience preferred
    * Knowledge of RMS preferred

    Stop your search and apply today. Do you need more information? Contact our recruiters at 508-630-2234. We love referrals so please share our job with friends and family.
  • Valid City, State or Zip Code: Dothan
    Job Type : Contract
    Date: Monday, 13 May 2019
    Do you pride yourself on your customer service skills? Looking for a full-time position?

    We are currently hiring Customer Service Representatives in Dothan, AL! This position requires the ability to work a flexible schedule and some weekends are required!

    What's in it for you?

    Great work environment
    Weekly pay
    Supporting a great customer service team
    Doing what you enjoy

    Responsibilities:

    Manage incoming phone calls, emails, voice mails
    Follow up with customer's needs
    Work on projects that support company wide goals and initiative
    Great Customer Service skills
    Great attention to detail
    Thinking of new ways to enhance the customer's experience.

    What do you bring:

    Strong, upbeat personality
    Proficiency in Microsoft office
    At Least 6 months experience in customer service, retail, hospitality or a related industry.
    Excellent written and verbal communication
    Team player
    Self-motivation to work under own initiative

    Requirements:

    Must pass a drug test and a background check
    Have a High School Diploma or GED
    Be at least 18 years of age or older

    Apply today and share with someone you may know that is looking for work!
  • Valid City, State or Zip Code: Winnipeg
    Job Type : Contract
    Date: Monday, 13 May 2019
    Are you looking for start immediately? Looking for the right Job?
    We're looking for you!...

    Our client is a premier service provider for North American companies that can offer you the opportunity to make a difference in millions of lives. They ensure exceptional customer service experience to their customers and transforms conventional consumer interactions into more unique customer experience

    These positions starts June 2019 and it will be a 3 month project with possible extensions

    What we offer:

    * Career Growth
    * Full Time Hours
    * Hourly Wages $11.35HR - $13.25HR
    * Location is Downtown, Winnipeg

    In order to qualify for this role, it is vital that you:

    * Completion of high school (Grade 12) or equivalent
    * Minimum of 1 year exceptional customer service experience in any related industry
    * Superior interpersonal and customer service skills
    * Superior verbal and written communication skills in English
    * Ability to be flexible organized and manages priorities in a Fast Phase environment
    * Comfortable using Microsoft Word, Outlook and Excel programs.
    * Good organizational skills and Ability to work independently or as a member of a team and get along well with others
    * Willingness to learn and flexibility to take on additional duties as requested

    Essential Functions

    * A successful candidate will answer phone or email inquiries from customers, depending on the job; you'll place orders, respond to and handle customer issues, or make appointments.
    * Customer Service Agents are expected to handle a high volume of calls and to have excellent communication and problem-solving skills.
    * You will build and maintain relationships with an organization's most important customers
    * This is a hands-on position working with assigned clients to make sure that they are satisfied with the company's services and products.
    * Your job is to ensure client satisfaction and to work with team members, other company departments, and external vendors to ensure that the customer's needs are met.

    Manpower is a Fortune 500 company, with a worldwide network of 4,400 offices around the globe and 32 offices in Canada. As a world leader in the employment industry, we have been named Americas Most Admired Staffing Company by Fortune Magazine for four consecutive years.

    To learn more about the changing world of work, please visit our website and follow us on Facebook Manpower Manitoba.
  • Valid City, State or Zip Code: Gilroy
    Job Type : Permanent
    Date: Friday, 10 May 2019
    Interact with customers via phone or email to provide information in response to inquiries about products and services and to handle and resolve complaints. Alternate Job Titles Include: Customer Service Representative; Call Center Representative; Contact Center Agent.

    Excellent attention to detail
    Excellent self motivation
    Familiar with Word and Excel
    Excellent writing skills
    Multitasking
    Excellent attendance

    Work Hours- Monday-Friday 7:00AM-6:30PM

    Pay Rate: $13.00
  • Valid City, State or Zip Code: Winnipeg
    Job Type : Contract
    Date: Friday, 10 May 2019
    Thinking of something New?
    Are you experience in helping non-profit organization make a difference?
    Then we're looking for you

    For over 20 years our client has been helping people and organizations have a positive impact in the world. Listening and engaging directly with customers and donors through multiple channels gives a unique ability to provide the right solutions for extending reach, developing lasting relationships and delivering meaningful results.

    Manpower is currently seeking June 2019 start for Contact Center Agents French Speakers which commences immediately for a temporary full-time work

    What we Offer:

    * Range of Wages: $16.00
    * Type of contract: Temporary
    * Paid Training and Great Incentive Programs
    * Between 32 to 40 Hours per week (Hours may fluctuate)
    * Location: Downtown
    * Inbound call center (Back Office)
    * Start date: Starts Immediately

    To qualify for this role, it is vital that you:

    * Be available from Monday through Sunday
    * Must be able to work 5 Days a week
    * Must be available in between 7:00AM to 11:00PM
    * Public Transportation is Available
    * High School Diploma or equivalent with a minimum of one year experience in the field or in a related area
    * Strong hold of communication skills in both languages English and French
    * Excellent written communication skills
    * Fantastic experience in Microsoft Office Suites (Microsoft Word, Outlook and Excel)
    * Minimum of 35 WPM with 90% Accuracy

    Essential Functions

    * Show case the highest level of ethical standards and donor stewardship to every call and ensure these principles remain at the heart of our client management and internal teams
    * Responsible on providing responsive, proactive and flexible solutions and ideas when servicing our client's needs and obtain customer information by answering telephone calls, assisting clients and verifying information.
    * Responsible for handling client's complaints, questions and inquiries concerning billing, products, equipment, technical challenges, services and reports problem areas with the utmost degree of professionalism and courtesy with an aim to resolve issues of the customers within one call
    * Deal with business transactions associated with new customer account activation on the terminal of the computer while providing alternative solutions with an aim to retain the customer's business
    * Communicate and confer with customers by using various web based tools while Working in a single or multiple skill sets or queues over different channels of customer contact
    * Use mechanized systems to handle customer request and organize as well as complete service orders
    * Keep track of the improvement in the customer retention through programs and provided services
    * Make recommendations on upgrades, features, rate plans and accessories as per the requirement of the clients
    * Stay updated with the knowledge of each service, product and promotion.

    Manpower is a Fortune 500 company, with a worldwide network of 4,400 offices around the globe and 32 offices in Canada. As a world leader in the employment industry, we have been named Americas Most Admired Staffing Company by Fortune Magazine for four consecutive years.

    To learn more about the changing world of work, please visit our website and follow us on Facebook Manpower Manitoba.
  • Valid City, State or Zip Code: Winnipeg
    Job Type : Contract
    Date: Friday, 10 May 2019
    Thinking of something New?
    Are you experience in helping non-profit organization make a difference?
    Then we're looking for you

    For over 20 years our client has been helping people and organizations have a positive impact in the world. Listening and engaging directly with customers and donors through multiple channels gives a unique ability to provide the right solutions for extending reach, developing lasting relationships and delivering meaningful results.

    Manpower is currently seeking immediate start for Contact Center Agent's Spanish Speakers which commences immediately for a temporary full-time work

    What we Offer:

    * Range of Wages: $16.00
    * Type of contract: Temporary
    * Paid Training and Great Incentive Programs
    * Between 32 to 40 Hours per week (Hours may fluctuate)
    * Location: Downtown
    * Inbound call center (Back Office)
    * Start date: Starts Immediately

    To qualify for this role, it is vital that you:

    * Be available from Monday through Sunday
    * Must be able to work 5 Days a week
    * Must be available in between 7:00AM to 11:00PM
    * Public Transportation is Available
    * High School Diploma or equivalent with a minimum of one year experience in the field or in a related area
    * Strong hold of communication skills in both languages English and Spanish
    * Excellent written communication skills
    * Fantastic experience in Microsoft Office Suites (Microsoft Word, Outlook and Excel)
    * Minimum of 35 WPM with 90% Accuracy

    Essential Functions

    * Show case the highest level of ethical standards and donor stewardship to every call and ensure these principles remain at the heart of our client management and internal teams
    * Responsible on providing responsive, proactive and flexible solutions and ideas when servicing our clients' needs and obtain customer information by answering telephone calls, assisting clients and verifying information.
    * Responsible for handling clients' complaints, questions and inquiries concerning billing, products, equipment, technical challenges, services and reports problem areas with the utmost degree of professionalism and courtesy with an aim to resolve issues of the customers within one call
    * Deal with business transactions associated with new customer account activation on the terminal of the computer while providing alternative solutions with an aim to retain the customer's business
    * Communicate and confer with customers by using various web based tools while Working in a single or multiple skill sets or queues over different channels of customer contact
    * Use mechanized systems to handle customer request and organize as well as complete service orders
    * Keep track of the improvement in the customer retention through programs and provided services
    * Make recommendations on upgrades, features, rate plans and accessories as per the requirement of the clients
    * Stay updated with the knowledge of each service, product and promotion.

    Manpower is a Fortune 500 company, with a worldwide network of 4,400 offices around the globe and 32 offices in Canada. As a world leader in the employment industry, we have been named Americas Most Admired Staffing Company by Fortune Magazine for four consecutive years.

    To learn more about the changing world of work, please visit our website and follow us on Facebook Manpower Manitoba.
  • Valid City, State or Zip Code: Scranton
    Job Type : Contract
    Date: Friday, 10 May 2019
    Successful and growing International company is looking for a Healthcare Customer Service Representative in the Wilkes-Barre area.

    What is in it for you?
    Long term, professional position
    Family friendly day shift on a Monday-Friday schedule 8:30am-5pm
    Opportunity to gain valuable experience and knowledge

    What is the job?
    Reviewing and responding to healthcare claims
    Correcting account information based on information provided by patients
    Providing assistance and resolution to client's inquiries
    Hourly pay rate of $14.00/hour

    What do you bring to the job?
    Previous Healthcare Customer Service and Claims experience
    Ability to work in a Windows based environment
    HS Diploma/GED

    Our client is looking to start the right candidate as soon as possible. Apply at manpower.com for consideration and contact us at 570.347.3317 if you have any questions. Your new career is only an application away!
  • Valid City, State or Zip Code: Cherry Hill
    Job Type : Contract
    Date: Thursday, 09 May 2019
    Manpower is seeking enthusiast Call Center Representatives for our client's location in Cherry Hill, NJ!

    Position Overview: As one of the first points of contact for customers you will be responsible for making the best impression with each customer that you speak with. We are looking for someone who strives to do well for both customers and our company. A strong desire to build relationships and sell products and services is a must.

    Minimum Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required

    * Prior experience in a similar environment (call center or sales would be ideal)
    * The ability to communicate effectively, listen effectively, and recommend based on conversation
    * Excellent follow up skills
    * Good computer skills (type 40wpm) including proficiency with MS Office Products
    * Ability to multitask
    * Ability to be self-motivated and work independently as well as with a team
    * 18 years of age
    * High school diploma, GED or Equivalent

    Core Duties and Responsibilities

    * Place outbound calls to existing and prospective customers across the United States
    * Connect with customers, discover their needs, and recommend new products and services to our customers based on their needs
    * Maintain in-depth knowledge regarding all products and services
    * Recommend additional services by discovering opportunities on customer accounts; explaining new products and features

    Essential Physical Requirements

    * Ability to sit in one place for extended periods of time
    * Ability to spend extended periods of time reading and working in front of a computer monitor
    * Up to eight hours per day conversing with customers via phone
    * Extensive key entry with the use of a standard keyboard

    Interested?! Apply Today!!
  • Valid City, State or Zip Code: Kitchener
    Job Type : Contract
    Date: Thursday, 09 May 2019
    Bilingual Customer Service Representative
    Bilingual Contact Centre professionals- This is your time to join a customer service team that prides itself on inclusion and client loyalty. You are a customer service pro that will excel in this environment with the experience you bring. Working for one of Canada's largest insurance companies, you will make a difference everyday by providing exceptional service and solutions to new and current clients, in Kitchener and nation-wide. Finding your passion is humanly possible.

    As a Bilingual Customer Service Professional you are:
    * Fluent in French and English
    * Passionate about exceeding customer expectations
    * Driven to identify and pursue new and existing sales opportunities by understanding customer needs
    * Excited to learn and grow your knowledge of the insurance industry
    * Have at least 1 year of call centre experience
    Your desire to do better and be better, along with your flexibility and passion for a fast-paced dynamic environment makes you the ideal candidate. With your knowledge and experience you will:
    * Provide first point of contact resolution for clients any time Monday to Friday from 8am-8pm. Guaranteed 37.5 hours a week.
    * Meet and exceed individual and team goals
    * Establish and maintain a high level of customer satisfaction
    * Contribute to team growth through relationship building
    This is your opportunity to use your finely honed skills to make a real difference. And to collect pay that reflects your talent and expertise. Manpower's reach and resources bring you career options you could not find on your own. We are experts at placing each of our candidates into his/her "dream job" - one perfectly matched to skills, ambition and lifestyle. The age of you has begun.
    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Eastern Tulsa
    Job Type : Temporary
    Date: Thursday, 09 May 2019
    Customer Account Specialist

    Manpower is now hiring outgoing Customer Account Specialists to receive inbound calls and make outbound calls to/from clients and vendors regarding various service order requests.
    Must be able to work with timelines, enter data appropriately and quickly, provide a high level of customer service in a timely manner.

    Qualifications:
    * Minimum of 1 year in a recent and stable Customer Service role within a Call Center
    * Ability to research and navigate through a variety of computer applications
    * Proficient computer skills (MS Excel; MS Word and Data Entry)
    * Ability to quickly build rapport with clients
    * Excellent multi-tasking skills with the ability to problem solve
    * Solid work history with excellent attendance
    * High School Diploma or Equivalent is required

    Monday-Friday; Between 7:00am and 6:00pm

    Pays $12.50-13.50/HR

    Post offer background check, drug screen and verifiable high school education will be required.

    Together, Manpower and University of Phoenix are offering actively assigned eligible Manpower associates FULL TUITION COVERAGE in pursuit of a first-time bachelor's degree through MYPATH! Learn more by clicking: https://www.manpower.com/wps/portal/manpowerUSA/career-resources
  • Valid City, State or Zip Code: Austin
    Job Type : Contract
    Date: Thursday, 09 May 2019
    Job Title - Customer Service Specialist - Long Term Care (9179489)
    Hours: 8:00am to 5:00pm
    Location: AUSTIN TX 78727
    Start By: 6/4/19
    Target Pay Rate: $15

    General
    Contractor Role - Must be available for any shift from 7 am to 7 pm. We are unable to accommodate schedule change requests during the first 90 days. This role provides unbiased assistance to Long Term Care providers with problem resolution, as needed. Responds to phone inquiries in a prompt, courteous and concise manner. Documents all encounters in clear and concise online logs. Transfers callers to other Call Center units as needed. Meets individual performance standards. Performs other duties as may be assigned by management. Attains and maintains strict required attendance and performance metrics.

    Additional Job Details: Requires experience with Microsoft Office, Excel. Must type 30 wpm. Must be effective at multi-tasking. Prior Medicaid or Long Term Care experience preferred. Prior Call Center experience required.
  • Valid City, State or Zip Code: Thorold
    Job Type : Contract
    Date: Thursday, 09 May 2019
    Manpower has an exciting opportunity with one of Canada's Top Employers!
    Our client is looking for great Customer Service Representatives specializing in Social Media, at their Thorold location! This role will support the business' customer base through chat, email and phone support. We are looking for flexible and quick learners, able to adapt to continuously evolving needs of both the business and the customer.

    This role will begin in May and be a full time, 1 year contract with the potential for hire. This is an exciting opportunity for an experience customer service representative that has a strong knowledge of social media.

    What's in it for you?
    - Full time hours
    - 12 Month Contract, with potential for hire
    - Hours between 8 am and 11:30 pm (must be flexible to work between these hours)
    - $16.00 an hour

    What you will be doing:
    - Support and expand social media self-serve advertising customer base
    - Provide product and basic tool support to improve customer experience
    - Receive and log all customer problems, requests and issues and ensure proper documentation
    - Perform customer requests and identify problems
    - Follow-up on incidents with customers to ensure customer satisfaction

    What you bring to the role:
    - High school Diploma or GED
    - Minimum of 1 year customer service experience
    - Excellent communication skills
    - Ability to work all shifts as required
    - Experience using social media

    What can you expect?
    - Free onsite parking
    - Spacious work stations with updated technology platforms and equipment
    - Supportive environment to assist with individual success
    - Complimentary coffee, tea and hot chocolate bar
    - A sense of community! We pride ourselves on our inclusive, open, and engaging work environment

    If this sounds like something you would like to be considered for, please call apply today! You can also email application to kaleigh.walters@manpower.com

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs
  • Valid City, State or Zip Code: Saint-Laurent
    Job Type : Contract
    Date: Wednesday, 08 May 2019
    Notre client, spécialisé dans le courtage en douane, est actuellement à la recherche d'un Agent de collection B2B à Ville Saint Laurent.
    Les horaires sont du lundi au vendredi (40 heures par semaine).

    Le salaire est de 19$ de l'heure.

    Taches du poste :
    * Gérez les comptes clients au sein du portefeuille attribué en effectuant des appels téléphoniques et / ou des e-mails. Cela comprend la négociation d'accords de paiement ainsi que l'établissement de relations avec les clients afin de comprendre leurs besoins et leurs problèmes
    * Surveiller et gérer l'écran «Mise en attente / Notification» dans les limites autorisées
    * Mobiliser les efforts de l'équipe des opérations et de la haute direction lorsque cela est nécessaire pour accélérer le processus de collecte.
    * Communiquer et assurer le suivi dans les délais spécifiés avec les opérations concernant les différends avec les clients.
    * Analyser les montants non appliqués dans les délais spécifiés par l'entreprise
    * Identifier les comptes problématiques et fournir des recommandations relatives à la récupération
    * Veiller au respect des contrôles internes et des procédures ministérielles requis
    * Maintenir une documentation précise de tous les efforts de collecte et fournir des mises à jour sur l'activité de collecte
    * Préparer et surveiller les prévisions de trésorerie mensuelles pour un portefeuille spécifique
    * Atteindre les objectifs individuels et départementaux définis
    * Participer à toute autre tâche selon les besoins

    Compétences:
    Enthousiaste pour les collections et engagé à fournir un excellent service client
    Minimum de 2 années d'expérience professionnelle dans un environnement de crédit et de recouvrement en évolution rapide
    Compétences en rédaction professionnelle et en communication professionnelle
    Haut degré de dévouement, d'appropriation et d'initiative
    Capacité à travailler de manière autonome et à travailler en équipe
    Fortes compétences organisationnelles; capacité à effectuer plusieurs tâches et à établir des priorités

    Langues:
    Anglais : Lire Écrire Parler
    Français : lire écrire écrire parler

    Coline Ronda
    Courriel : coline.ronda@manpower.com
    Tel : 514-848-9922 ext. 4101
  • Valid City, State or Zip Code: San Antonio
    Job Type : Permanent
    Date: Wednesday, 08 May 2019
    We are looking for individuals with Inbound Call Center Experience:

    What's in it for you?

    Pay: $12 hour (weekly pay)
    Shift: Monday - Friday
    Temp to Perm (depending on performance and attendance)
    Paid Training
    No weekends/ closed most major holiday's
    What is the job?

    We manage interactions with patients and the insured for a significant portion of the U.S. health-care industry, whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning.

    Inbound calls
    8-10 min calls; 6-7 calls per hr.
    Responsible for responding to customer inquiries and complaints regarding company records, billings, contract renewals, and supply returns.
    Answers and initiates a variety of real-time inbound and outbound voice-based communications in English or other languages to support customer care.
    Using a computerized system
    To resolve customer queries and complaints, (Some examples may include Billing, Healthcare, Human Resources, Order Processing, or Customer Support).
    Responds to telephone inquiries and complaints using standard scripts and procedures.
    Gathers information, researches/resolves inquiries and logs customer calls
    Communicates appropriate options for resolution in a timely manner
    Informs customers about services available and assesses customer needs
    Prepares standard reports to track workload, response time and quality of input.
    Training Schedule:

    Mon- Fri, 8am- 4:30pm
    4 weeks training
    No missing during training
    Work Schedule:

    Mon-Thurs 7am-5pm
    Friday 8am-5pm
    Qualifications

    High School Diploma or equivalent required
    1+ yr in a call center environment
    Must have resume ,
    Working knowledge of Word and Excel.
    Strong computer skills
    Strong team orientation.
    Ability to multi-task
  • Valid City, State or Zip Code: Madison
    Job Type : Contract
    Date: Wednesday, 08 May 2019
    We are seeking Customer Service Representatives to join our team!
    Our well-respected client on the West side of Madison is seeking outstanding Customer Service Reps for temp-to-hire job opportunities!
    You will be responsible for helping customers by providing product and service information in an inbound call-center.

    Responsibilities:

    Handle customer inquiries
    Provide information about the products and services
    Troubleshoot and resolve customer issues and concerns
    Document and update customer records based on interactions
    Develop and maintain a knowledge base of the evolving services

    Qualifications:

    Previous experience in customer service, sales, or other related fields
    Ability to build rapport with clients
    Ability to prioritize and multitask
    Positive and professional demeanor
    Excellent written and verbal communication skills
    Day shift hours starting at $16 per hour

    Why Manpower?
    * Full time hours
    * Earn while you learn with Manpower college tuition
    program
    * $100 referral bonuses
    * Weekly pay every Friday
    * Access to over 4000 courses and certificates to upgrade
    your skills in the market
    * MyPath, a career path designed for you
    * Local staff who care about you and your career!

    Apply now to get started on your new career with a company that highly values their employees!
  • Valid City, State or Zip Code: Phoenix
    Job Type : Contract
    Date: Tuesday, 07 May 2019
    Are you looking for an opportunity to work in a fun, friendly and professionally rewarding environment? #Manpower has immediate openings for #CallCenterRepresentatives in #Phoenix, #Arizona. JOIN US TODAY!

    Position: Medical Call Center/Outbound Agent

    Description: Responsible for making outbound phone calls to assigned medical providers to obtain required medical charts on behalf of our customer's clientele

    Pay: $13.50 per hour
    Shift: 7:00 - 3:30 PM, Monday to Friday
    Temporary to hire, based on performance
    Room for growth
    Paid Training

    Requirement:
    Basic computer skills
    Must have high school diploma or GED
    Ability to pass a Background Check and Drug Screen

    Stop your job search and apply today. Do you need more information? Send your resume to julia.ramirez@manpower.com. We love referrals so please share our job with friends and family. Also, check out the Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath .
  • Valid City, State or Zip Code: Tulsa
    Job Type : Temporary
    Date: Monday, 06 May 2019
    We are seeking Customer Service Representative to join our team!

    What's in it for you?
    * Pay Rate: $14/hr
    * Shift: 1st shift
    * Location: Tulsa, OK 74116-5020
    * Duration: 7 months

    Responsibilities:
    * Will be handling inbound and outbound calls and emails
    * Responds to basic, multiple customer inquiries and requests
    * Assisting customers with the set-up of accounts and further questions about account

    Qualifications:
    * High School Diploma required
    * Computer literate
    * 0 to 2 years work experience

    Stop your job search and apply today. Do you need more information? Are you interested? You may call Vin at 414-269-3151 extension 1014. Also, check out the Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Richmond
    Job Type : Contract
    Date: Monday, 06 May 2019
    Manpower is recruiting for a 1 year Customer Service Rep II position in Richmond, VA. Candidates must be professional and have excellent computer, typing and phone skills.

    Duties may include maintaining ongoing relationships, providing support and resolving problems for customers. Assisting in studies to determine customer incentives and developing and preparing proposals for customer leads. Additional duties may include distributing mail, filing, faxing, copying, and processing forms, typing, preparing reports and auditing documents.

    Location: 1000 SEMMES AVE RICHMOND VA 2322
    Hours: 7am to 7pm M-F
    Pay: $13/hr
    Duration: 1 year

    Stop your job search and apply today. Do you need more information? Contact me at Cheryl.snowden-wright@manpowergroup.com. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Red Deer
    Job Type : Contract
    Date: Monday, 06 May 2019
    Parts Technician

    Manpower is currently seeking a Parts Technician to fulfill a contract position in Red Deer.

    Responsibilities:
    * Deliver an enjoyable customer experience by following established customer service standards and processes as it pertains to First Call Resolution, Answer On Time, Outbound Follow Up Calls as well as all other primary contact team member Customer Experience Factors
    * Respond to phone, online and/or fax orders from customers efficiently and accurately; provide knowledge and assistance to customers on products, help to identify products, provide price quotations, confirm and process orders and accounts payable information in the computer system
    * Work with others to manage and resolve customer concerns; identify and escalate concerns and complaints to supervisors as required
    * Contribute to the strategic goals by creating a positive work environment that includes respect for others, open communication and a commitment to teamwork. Participate in team meetings and take part in training and other learning opportunities to expand knowledge
    * Other responsibilities as required and/or as assigned by the Customer Service Manager
    * Hours of operation for this role are Monday to Friday beginning at 8:00am and ending at 5:00pm with a One (1) Hour Lunch Break and Two (2) Fifteen Minute breaks
    * Must be able to sit for long periods of time at a desk with computer and headset

    Skills and Knowledge
    * Detail oriented with the ability to work in a fast paced environment with constant interruptions
    * Strong verbal and written communication skills, as well as strong interpersonal skills
    * Excellent customer service, problem solving and conflict resolution skills
    * Exhibits a friendly, positive approach to providing an enjoyable customer experience
    * Must be organized with excellent time management skills
    * Computer skills and competence with MS office, as well as knowledge of internal computer systems

    Qualifications and Requirements:
    * High school diploma or equivalent.
    * Experience working in a customer service environment or agriculture parts industry an asset.
    * Any level from junior - senior will be accepted

    Please email your resume directly to robyn.paquette@manpower.com or call 403.342.2166
    Alternatively, you can log onto our website at manpowerab.com and check out our current open positions.

    Even if this one might not be the one for you, please do not hesitate to send your resume to Reddeer.ab@manpower.com and let one of our Talents Management
    Consultants connect with you about our other opportunities.

    Follow us on Facebook (manpoweralberta), Instagram (Manpower.AB), twitter (ManpowerAB) & LinkedIn (ManpowerAB).