Home   Call Center and Customer Service Jobs
  • Valid City, State or Zip Code: Tempe
    Job Type : Contract
    Date: Wednesday, 11 September 2019
    Manpower is holding a Hiring Event on Tuesday 9/17 and Wednesday 9/18, from 10am-3pm.

    Start Dates: Anywhere from Sept 23 - Oct 8
    End Dates: From Mid-November to End of 2019 - potential to be extended through end of January 2020 or convert to perm.
    Pay: $15.87/hour (40 hours a week)
    Training Hours: 6:30 AM to 3:30 PM (Train for 2 weeks)
    After-Training Hours: 5:00 AM to 1:00 PM OR 12:00 PM to 8:00 PM *Shift will be assigned after training, so you must be flexible. Monday through Friday
    Requirements:
    -6 months plus of customer service experience, ideally in a call center environment - not required, but nice to have
    -Be able to clear standard background check
    Bring with you to interview:
    -Copy of your resume
    -Photo ID
    -Ideally, two forms of ID so we can complete onboarding there.

    If you are interested in attending, or know anyone who might be, please click the link to schedule yourself to meet with us. Location info is included in the link.
    https://www.eventbrite.com/e/customer-service-hiring-event-registration-72331542591
    We look forward to seeing you there!!!
  • Valid City, State or Zip Code: Salem
    Job Type : Permanent
    Date: Wednesday, 11 September 2019
    We are seeking a Marketing Production Assistant to join our team! You will be responsible for helping the company by providing consistent customer engagement and connect customers to their service agent.

    Responsibilities:
    * Problem Solving - Identify and resolve problems in a timely manner. Gather and analyze information skillfully
    * Address customer inquiries that come into the customer service department by phone, web/email, mail, fax, chat or Social Media by providing courteous and prompt responses
    * Use appropriate data systems to track contacts and inquiries
    * Use of calendar to schedule appointments for agent
    Qualifications:
    * Must be able to read, understand and verbally communicate work instructions
    * History of self-motivation to achieve production goals
    * Great attitude, ability to multi task and work in a team
    * Ability to pass a Background Check
    Hours 10:45am - 7pm and rate of pay $13

    How To Get In Touch To Apply or Learn More: (Pick One)

    Choose the option that is most convenient to you to get the conversation started.

    1-Apply now!

    2-Email me at Tyler.spevacek@manpower.com

    3-Call a Recruiter: 503.363.3500

    4-Text "CSR!" to 971.719.3320

    5-Register as a job seeker on www.manpower.com
  • Valid City, State or Zip Code: Morrisville
    Job Type : Contract
    Date: Wednesday, 11 September 2019
    ESSENTIAL FUNCTIONS:

    * Processes all requests from members including, but not limited to, transfers, loan payments, withdrawals, check requests, line of credit advances, and address changes.
    * Communicates with members regarding transactions relating to their accounts (ex. overdrafts, Courtesy Pay, account closings, charges and fees, transfer of funds, pre-authorized drafts, direct deposit or payroll deduction, etc.)
    * Responds to concerns, problems, and complaints and/or directs them to the proper person for specific information and assistance. Assists members in reconciling their accounts.
    * Processes loan payments and deposits. Cashes checks and processes withdrawals. Verifies amounts and examines checks for proper endorsement and negotiability. Recognizes currency characteristics and detects counterfeits.
    * Provides in-person and by-telephone general and specific service-related information concerning services and policies.
    * Cross-sells WFCU services by promoting and explaining programs to qualified members based on the member's current situation and individual needs.
    * Opens new accounts and services existing accounts in accordance with policies and procedures. Sets up new account files and provides members with all required information and disclosures.
    * Processes member mail and depository drop box transactions. Mails receipts, checks, overdraft notices, and Courtesy Pay notices to members.
    * Assists in processing daily share draft reports.
    * Balances Teller drawer daily including cash, checks, traveler's checks, stamps and tickets. Reports any discrepancies to the Branch Manager.
    * In the absence of MSR II, serves as vault teller.
    * Represents to members in a courteous and professional manner and provides prompt, efficient, and accurate service in the processing of transactions.
    * Assists and supports all marketing efforts, products, and loan promotions.
    * Maintains knowledge of all state and federal regulations that are applicable to this position.
    * Maintains professional competency by seeking and participating in field related up-to-date continued training, education and personal growth experiences.


    KNOWLEDGE, SKILLS & ABILITIES:

    * High School degree required; Associate's degree preferred.
    * Ability to articulate ideas clearly (both written and orally), listen accurately, and establish personal rapport with people from a variety of backgrounds.
    * Ability to deal sensitively with confidential information and manage deadlines.
    * Ability to effectively multi-task in a fast paced environment with attention to accuracy and detail.
    * Maintains dignity and self-control in stressful situations.
    * Presents professional, pleasant approach in interactions with members and fellow employees.
    * Computer proficiency and technical aptitude with knowledge of MS Office applications.

    EXPECTED HOURS OF WORK:

    Regular days and hours of work are Monday through Friday. Works flexible hours for meetings, events, or other company functions when needed.

    WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

    * Maintains physical condition appropriate to the performance of assigned duties and responsibilities, which may include the following: walking, bending, stretching, lifting, standing or sitting for extended periods of time, operating assigned equipment.
    * Ability to work flexible/overtime hours, as needed.
    * Requires valid NC driver's license and ability to travel between various branch sites, follow-up meetings, and training's.
  • Valid City, State or Zip Code: South San Francisco
    Job Type : Contract
    Date: Wednesday, 11 September 2019
    Pay:

    * $22 per hour

    Hours of Operation:

    * Monday through Friday- 8:00 am to 5:00 pm



    Roles & Responsibilities:

    * Greet and direct customers, visitors, vendors and partners in a timely manner
    * Consistent lobby coverage with timely attention to information requests
    * Collect and document lobby activity on a daily basis
    * Ability to maintain call control with difficult callers
    * Ensure compliance with company Security policies and procedures
    * Receptionist will redirect all incoming deliveries and couriers from outside of the Google to the main shipping and receiving dock.
    * Ensure constant communication including schedule communication with Manpower Management team.
    * Provide immediate escalation updates to Manpower Management to assist with quick resolution of problems.



    Required:

    * College degree preferred. If a candidate does not have a BA, equivalent experience is required
    * Experienced in delivering excellent telephone skills and demeanor
    * Experienced in delivering excellent customer service and working with the public
    * Ability to work with little supervision
    * Ability to adhere to attendance policies and guidelines
    * Communicates clearly and well verbally and in writing
    * Strong attention to detail and ability to problem solve
    * Proficient in Google products (i.e. Gmail, Google Drive, Google Sheets, Google Docs)
    * Ability to work with people at all levels of the organization
    * Fast learner, self-motivated, adaptable to change, team player
    * A balance of professionalism and outgoing personality



    Benefits:

    * Catered meals available (Breakfast and Lunch)
    * Access to company gyms
  • Valid City, State or Zip Code: Montréal
    Job Type : Contract
    Date: Tuesday, 10 September 2019
    Vous êtes expert en support informatique et vous aimeriez vous joindre à une équipe en transition?
    Lisez ce qui suit!

    Notre client est à la recherche de nouveaux agents au support technique de premier niveau pour leur équipe.

    Vos tâches :
    Supporter à distance les clients de l'entreprise lorsqu'ils appellent la ligne de soutien informatique pour des demandes d'accès, des mises à jour de programme, des installations d'applications, du 'trouble shooting' et des problématiques diverses de 'hardware' et 'software'.

    Vous êtes bilingue et offrez un service à la clientèle hors pair?
    Vous aimez trouver la source d'un problème et vous n'êtes pas satisfait tant et aussi longtemps qu'un appel ou un 'ticket' n'est pas réglé?
    Ce poste est alors pour vous!

    Vous devez être disponible 7 jours sur 7 et 24h sur 24h. (Disponibilité typique de centre d'appels)
    37.5 Heures par semaine
    Salaire 21.00$/h
    Mandat de 12 mois avec bonne possibilité de permanence

    Il pourrait être possible pour une personne souhaitant travailler seulement sur le quart de nuit de maintenir cet horaire sur une base régulière. La rotation d'horaire est obligatoire et non négociable dans les autres cas.
  • Valid City, State or Zip Code: Mahwah
    Job Type : Contract
    Date: Tuesday, 10 September 2019
    The Service Operations Support position will contact Customers who have service contract renewals due within the next 90 days. Position will research and determine quote status using defined systems and determine course of action. Responsibilities also include reviewing and generating renewal quotes for customer with upcoming service contract expirations.

    * Salesforce or equivalent CRM experience preferred.
    * SAP or comparable experience preferred.
    * Must be able to interface with multiple levels of individuals and external customers.
    * Intermediate skills in Microsoft Excel, Word, Outlook and PowerPoint.
  • Valid City, State or Zip Code: Toronto
    Job Type : Contract
    Date: Tuesday, 10 September 2019
    Looking for part time Customer Service Reps to work in Downtown area for Toronto Transit!!

    Responsibilities:

    *This is an on-call position
    *Can work up to 44 hours/ week
    *Will be a point of contact and will be a visible resource in stations and be available for customers questions
    *Be located at main points within the station providing direction to customers
    *Be comfortable providing guidance and direction to lost or confused customers
    *Be geographically savvy and be familiar with bus routes and providing assistance to crowds and groups
    *Follow company policies and procedures, including no smoking or parking on property
    *Follow the direction of the Transportation Lead during emergency situations if the Contractor's Supervisor is not available
    *Answer questions and give directions to customers in a courteous and efficient manner
    *Be respectful and handle any inquiries from customers, employees and workers in a professional manner
    *Dress for success and be presentable!

    Qualifications:
    *Good customer service mindset; hands-on experience in dealing with customers
    *Excellent communication skills and people skills
    *Possess strong organization and arrangement skills
    *Have an outgoing personality and be approachable
    *Students are welcome
    *Available to work on Weekends between the hours of 5:00am - 2:00am (10 hour shifts)
    *Available to work on Weekdays 8:00 am - 8:00 pm
    *Be flexible and willing to work 12 hours per day
    *Be flexible to work at any subway/bus station
    *Pay rate: $14.25/hour plus 4% Vacation pay

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing

    Know someone who would be a great fit? Manpower offers referral bonuses if you refer someone to us who gets hired. Contact our office for more information!
  • Valid City, State or Zip Code: Tampa
    Job Type : Contract
    Date: Tuesday, 10 September 2019
    Wax CleanerManpower is Hiring Immediately for a major Company In Tama, Fl. The position available is Wax Cleaner from 2:30pm -11:00pm (2nd shift)


    The Wax Cleaner works on waxed molds to ensure items are cleaned out of any excess wax by using hand tools. This is a stationary position which involves high attention to details ensure each wax mold is perfectly finished to company standards.
    The pay rate is $11.00phr.

    ESSENTIAL DUTIES & RESPONSIBILITIES:

    * Working with various wax sculpting hand tools.
    * Inspect and clean wax assemblies to detect imperfections and ensure quality during and after assembly process.
    * Use hot pencil, torch or other wax sculpting and/or welding tools to smooth out wax surfaces in accordance with quality specifications.
    * Performs other duties as assigned.
    * Attention to Detail

    Requirements :
    High School Diploma or Equivalent
    Previous Warehouse experience or


    Please email resumes at



    Together, Manpower and University of Phoenix are offering actively assigned eligible Manpower associates FULL TUITION COVERAGE in pursuit of a first-time bachelor's degree through MYPATH! Learn more by clicking: https://www.manpower.com/wps/portal/manpowerUSA/career-resources
  • Valid City, State or Zip Code: Dallas
    Job Type : Contract
    Date: Monday, 09 September 2019
    Manpower is recruiting for an 18 month Customer Counter Associate position in the Dallas (DFW) area. If you enjoy working with customers and as have warehouse experience this is the job for you. We are conducting short phone interviews today and tomorrow.

    Primary duties include support responsibilities for the customer counter such as: greeting customers, inspecting shipments and shipping documents, and other general support responsibilities. Contingent workers may also be required to move packages from counter to conveyor belt. Could require lifting up to 70lbs but majority of packages will weigh much less. May also require loading of packages into trucks.

    Hours: 7:35am to 12:35pm M-F
    Location: 1683 W. 19TH STREET DFW AIRPORT TX 75261
    Pay: $13.92

    Stop your job search and apply today. Do you need more information? Contact me at Cheryl.snowden-wright@manpowergroup.com. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Moline
    Job Type : Contract
    Date: Saturday, 07 September 2019
    DO YOU LIKE CUSTOMER SERVICE AND WORKING IN A BEAUTIFUL ENVIRONMENT?
    This position is located in a beautiful new building overlooking the Mississippi River. This is a temp-to-hire opportunity in a professional environment with great benefits and opportunities for advancement once hired by the company.
    We are currently hiring for an inbound call center representative. We prefer people who have previous customer service experience.
    The starting pay is $12.00 an hour with opportunities for pay raises within the first year. Once hired, permanently by the company, the pay rate will be $17.50 an hour. They offer 401k, retirement and PTO.
    We are looking for people who learn computer software easily and quickly and like working with customers who need help.

    Background checks and drug screening will be completed.
    Please apply right away!
  • Valid City, State or Zip Code: East Syracuse
    Job Type : Contract
    Date: Friday, 06 September 2019
    Summary:

    Provides optimum customer service as required to maintain existing members and prevent cancellations. The Care Center Representative must take full responsibility for every call to ensure callers concerns are met. Provides world class customer care to internal and external customers while consistently adhering to all call handling objectives, i.e. hold time, talk time, after call work, schedule adhere and quality assurance. Correctly responds to all Department of Health audit calls on a consistent basis. Acts as a liaison between our internal and external customers. Responds promptly, accurately and effectively to all calls in a polite and professional manner. Responds to all calls timely and have a clear understanding of call avoidance, such as but not limited to: short calls, intentional disconnects, inappropriate transfers and inappropriate use of hold button. Performs data input in a highly accurate and timely manner on all customer contacts. Simultaneously accesses multiple databases while addressing customer's needs. Researches information needed to accurately respond to customers concerns. Asks appropriate questions to ensure a clear understanding of customers concern. Clearly explains all policies and procedures on both incoming and out-going calls. On an ongoing basis, educates members about their benefits and Hudson's procedures. Develops a comprehensive understanding of all lines of business. Have the technical skills required to be able to perform task efficiently. Delivers information in a clear and confident manner. Performs other duties as assigned.



    POSITION QUALIFICATIONS

    Minimum Education:

    High School diploma or equivalent when possesses customer service employment experience.

    Post high school education (Associates degree, college courses) preferred



    Minimum Experience:

    Minimum 1 - 3 years customer service experience and/or relevant office experience required

    Experience in positions where adherence to strict confidentiality is required

    Healthcare, health insurance experience preferred Call Center experience preferred



    Required Skills:

    *Strong problem-solving skills with effective oral and written communication skills.

    *Have strong interpersonal skills and exhibit good judgment.

    *Demonstrated excellent customer service skills including superior accountability and follow through

    *Demonstrated PC skills using Microsoft applications



    Preferred Skills:

    *Excellent telephone/communication skills
    * Bilingual (Spanish speaking)
  • Valid City, State or Zip Code: Evansville
    Job Type : Temporary
    Date: Friday, 06 September 2019
    We are currently recruiting for a Consumer Care Representative for a client of ours on the West side of Evansville.

    This position is responsible for:
    - Collecting, assessing and processing medical event and information in a compliant and timely manner in order to meet applicable regulatory requirements
    - Communicating with customers to establish a full understanding of the issues
    - Effectively handle customer contacts by identifying customer needs/concerns and provide accurate product information to maintain positive customer relationships and high satisfaction.
    - Assess reports based on guidelines and personal judgment to collect required information from the customer
    - Identify if there is a hazard to health and need for further investigation or communication on each customer contact
    - Delivering high quality work with strong attention to detail to ensure data accuracy and compliance

    The ideal candidate would possess:
    - At least 2 years of customer service experience
    - Excellent analytical decision making and problem solving skills
    - Demonstrated ability to consistently follow SOP's and work instructions while still utilizing sound judgment and discretion in recognizing and escalating unusual situations and issues
    - Demonstrated ability to establish a positive rapport with customers
    - Demonstrated positive attitude and passion for delivering great customer service
    - Demonstrated ability to embrace and adapt to change
    - Demonstrated ability to maintain composure when faced with challenging customer issues

    This is a long term position working full-time, 40 hours/week. The candidate would be expected to work 8am - 430pm Monday through Friday and a routine Saturday rotation. The pay for this position is $13.00/hr.

    Do you have what it takes to excel in this role? Apply today at www.manpower.com and then call the Manpower office at 812-429-7321 to get set up with next steps.
  • Valid City, State or Zip Code: Winnipeg
    Job Type : Contract
    Date: Friday, 06 September 2019
    Manpower is currently seeking immediate start for Contact Center Agent's English Speakers which commences on October 2019 for a temporary full-time work

    Our client for 20 years our client has been helping people and organizations have a positive impact in the world. Listening and engaging directly with customers and donors through multiple channels gives a unique ability to provide the right solutions for extending reach, developing lasting relationships and delivering meaningful results.

    What we Offer:

    * Range of Wages: $12.00 HR to $13.35 HR
    * Type of contract: Temporary Full Time
    * Length: Three months
    * Paid Training and Great Incentive Programs
    * Between 32 to 40 Hours per week
    * Location: Downtown
    * Inbound call center (Back Office)
    * Start date: Starts Immediately

    To qualify for this role, it is vital that you:

    * Be available from Monday through Sunday
    * Must be able to work 5 Days a week
    * Must be available in between 7:00AM to 8:00PM
    * Must be able to start as early as 7:00AM and end as late as 8:00PM
    * Must be available to attend 2 - 3 weeks of full time training from 9:00AM to 5:00PM (Monday to Friday)
    * Public Transportation is Available
    * High School Diploma or equivalent with a minimum of one year experience in the field or in a related area
    * Strong hold of communication skills in English speaking
    * Excellent written communication skills
    * Fantastic experience in Microsoft Office Suites (Microsoft Word, Outlook and Excel)
    * Minimum of 40 WPM (Net) with 90% Accuracy

    Essential Functions

    * Show case the highest level of ethical standards and donor stewardship to every call and ensure these principles remain at the heart of our client management and internal teams
    * Responsible on providing responsive, proactive and flexible solutions and ideas when servicing our client's needs and obtain customer information by answering telephone calls, assisting clients and verifying information.
    * Responsible for handling client's complaints, questions and inquiries concerning billing, products, equipment, technical challenges, services and reports problem areas with the utmost degree of professionalism and courtesy with an aim to resolve issues of the customers within one call
    * Deal with business transactions associated with new customer account activation on the terminal of the computer while providing alternative solutions with an aim to retain the customer's business
    * Communicate and confer with customers by using various web based tools while Working in a single or multiple skill sets or queues over different channels of customer contact
    * Use mechanized systems to handle customer request and organize as well as complete service orders
    * Keep track of the improvement in the customer retention through programs and provided services
    * Make recommendations on upgrades, features, rate plans and accessories as per the requirement of the clients
    * Stay updated with the knowledge of each service, product and promotion.

    To learn more about the changing world of work, please visit our website and follow us on Facebook Manpower Manitoba.
  • Valid City, State or Zip Code: St Catharines
    Job Type : Contract
    Date: Friday, 06 September 2019
    Our client is looking for great Customer Service Representatives specializing in Social Media, at their St. Catharines location. This role will support the business customer base through chat, email and phone support. We are looking for flexible and quick learners, able to adapt to continuously evolving needs of both the business and the customer.

    This role will begin early October and be a full time, 1 year contract with the potential for hire. This is an exciting opportunity for an experienced customer service representative that has a strong knowledge of social media.

    What's in it for you?
    - Full time hours
    - $16.00 an hour with a $1000 signing bonus after 6 weeks of work
    - 12 Month Contract, with potential for hire
    - Hours between 8 am and 11:30 pm (must be flexible to work between these hours)

    What you will be doing:
    - Support and expand social media self-serve advertising customer base
    - Demonstrate the value of advertising solutions and provide pre and post-sales support for all self-service products
    - Provide product and basic tool support to improve their experience and drive higher spend.
    - Develop and maintain knowledge of customer and customer-specific business environment
    - Drive adoptions and spend based on strategic follow ups Basic Qualifications

    What you bring to the role:
    - High school Diploma or GED
    - Minimum of 1 year customer service with sale experience an asset
    - Excellent communication skills
    - Ability to work all shifts as required
    - Experience using social media

    What can you expect?
    - Free onsite parking
    - Spacious work stations with updated technology platforms and equipment
    - Supportive environment to assist with individual success
    - Complimentary coffee, tea and hot chocolate bar
    - A sense of community! We pride ourselves on our inclusive, open, and engaging work environment

    If this sounds like something you would like to be considered for, please call apply today! You can also email application to kaleigh.walters@manpower.com

    Not the position for you but know someone who'd make a great fit? At Manpower we pay $100 for successful referrals!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Fredericton
    Job Type : Contract
    Date: Friday, 06 September 2019
    Manpower is currently recruiting 8 Customer Service Delivery Professionals for our well established client in Fredericton, NB. The hours of operation are Monday to Friday - 7am to 11pm and Saturday/Sunday - 10am to 10pm. Your shifts will fall anywhere within these timeframes. These are six month contracts and pay $16/hour.

    As a Customer Service Delivery professional, you will successfully manage customer interactions to increase customer satisfaction and improve service quality in a timely manner. The role includes some or all of the following key responsibilities:

    - Sense of achievement providing excellent customer service and technical support in an inbound customer contact environment
    - Fulfilling work satisfying customer expectations in a way that also complies with best practices
    - Demonstrating empathy by listening attentively to customer concerns
    - Maintaining high customer satisfaction ratings and service level

    Basic Qualifications:

    - 1 year of experience in: Customer Service Delivery/Customer Contact Services
    - High School Diploma or equivalent
    - Clear Criminal Record

    What can you expect?

    * Free onsite parking
    * Spacious work stations with updated technology platforms and equipment
    * Supportive environment to assist with individual success
    * Complimentary coffee, tea and hot chocolate bar
    * A sense of community! We pride ourselves on our inclusive, open, and engaging work environment

    If you are interested in this position, please apply today!
  • Valid City, State or Zip Code: Alexandria
    Job Type : Contract
    Date: Friday, 06 September 2019
    Do you enjoy helping customers? Is your happy place is in the kitchen making great tasting food? You will enjoy this Line Cook position available in the Alexandria Area. Your day will be busy as you complete pre-order food prep, accurately and satisfactorily preparing customer food orders per requests, assisting with event food preparation and other culinary duties as needed. Bring your willingness to learn, desire to please the customer and love for food preparation to be successful in this role. Want more information? Call Deb @ Manpower to learn more.
  • Valid City, State or Zip Code: Springfield
    Job Type : Contract
    Date: Thursday, 05 September 2019
    We are seeking for Customer Service Position to become an integral part of our team!

    *Full-time hours
    *Competitive salary: $13.00 - $14.00
    *Education: High School Diploma or GED Equivalent
    *Location: SPRINGFIELD OH

    Job Description:

    * Uses computerized system for tracking, information gathering and/or trouble shooting the items raised by the client/customer

    * They have adherence times and handle times to meet.

    * Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss.

    * Initially works in a single client /functional environment due to limited knowledge and skill set. More experienced associates will be involved in root cause analysis of more complex inquiries and will work in a multi-client or multi-functional environment.

    * This role requires listening to our customer's concerns and showing empathy while resolving their issue.

    * You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested.

    * A robust paid training environment that enables you to learn the business, the systems, policies and most importantly how to effectively engage and resolve customer challenges. Training will be a combination of classroom, online and side-by-side observations.

    Stop your job search and apply today. Do you need more information? Send me an email at Ruby.Bonifacio@manpower.com . We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath.
  • Valid City, State or Zip Code: Evansville
    Job Type : Temporary
    Date: Thursday, 05 September 2019
    Manpower is currently recruiting for a Call Center Consumer Specialists for a client in Evansville. Call Center Consumer Specialists are experts of our clients products, promotions and programs, and are the frontline representatives of the client's brand.

    This position is responsible for driving client business, building consumer relationships and supporting brand initiatives through contacts with customers - via phone, letter, email, chat, and various social media platforms.

    Primary responsibilities include, but aren't limited to:
    - Drive business, build and retain consumer relationships through exceptional service delivery and experience
    - Utilize exemplary interpersonal communication skills to deliver brand messages and service to consumers through our diverse contact points
    - Quickly learn, understand and execute different relationship marketing strategies and tactics
    - Manage personal productivity, efficiency, accuracy and quality to achieve personal, team and department performance goals
    - Follow through on commitments to consumers and recommend well thought out solutions
    - Complete projects as assigned by the manager
    - Grow the clients business through their eCommerce Home Delivery service

    Job requirements include:
    - High school diploma or GED required; Bachelor's degree desired
    - 2-3 years working experience in a customer oriented or admin environment
    - Experience in diversified contact modes: phone, written, chat and social media
    - Effective and efficient problem solving skills; listen to understand, review, analyze, interpret and provide solutions
    - Strong organizational, time management, verbal, interpersonal, written and computer skills with attention to details required
    - Must be proficient in a variety of computer programs with the capability to quickly learn and apply new ones to daily work
    - Strong work ethics; dependable and trustworthy
    - Self-motivator; ability to work independently and take initiatives, requiring minimal supervision in a team environment
    - Positive team player; works well with others, listens to, considers other's ideas and point of view and provides solution oriented perspectives
    - Capability to learn quickly and adjust to changing priorities, guidelines and processes in a dynamic contact center environment
    - Pleasant voice/tone inflections
    - Strong desire to assist consumers with attentiveness, patience and sincerity
    - Flexibility with work schedule based on business demands

    Candidates must be able to work an 8-hour shift between the hours of 7am-7pm Monday thru Friday. Saturday rotations are also expected.

    This is a long-term, 3-year position paying $12.00/hr. with the possibility of raises and bonuses.

    Interested and qualified candidates are encouraged to complete an application at www.manpower.com and then call Manpower at 812-429-7321 to get set up with next steps.
  • Valid City, State or Zip Code: Torrance
    Job Type : Contract
    Date: Thursday, 05 September 2019
    Would you like to work for a company with a motivated team to help execute on their vision of creating and selling quality, functional products. We are seeking candidates that aren't just selling but spreading public awareness of the Every Day Carry movement and making an impact on real people in real-time. If that's you, we have the perfect opportunity:

    What's in it for you?
    * Full time hours.
    * Mon-Sun (40 Hours per week)
    * 9:00am-6:00pm or 12:00pm-9:00pm
    *Temp (3-month assignment) Perfect for the holiday season!
    * Competitive pay starting between $15-17 per hour

    Who were looking for:
    *Motivated, hardworking, and reliable team players
    *Someone with Fashion/Lifestyle retail sales experience
    *Day-to-day operations experience
    *Training, scheduling, compliance experience
    *Full holiday season availability
    *Well Spoken and infectious personality
    *Demonstrate retail sales experience
    *Can stand for long periods of time
    *Full holiday season available
    *Fashion/Lifestyle industry experience
    *Reliable transportation
    *Bi-Lingual is preferred
    *Great attendance and punctuality.
    *Detail-oriented and organized with an ability to work independently
    *Someone with a "Yes, can do!" Attitude.

    What you will get:

    *Growth through challenging work by leading important projects, working with diverse, talented people and finding endless opportunities to develop your skills - while enjoying access to many perks and resources

    Stop your job search and apply today. Do you need more information? Contact Pauline at 213-674-9760 or email Pauline.morquecho@manpower.com
    We love referrals so please share our job with friends and family.
  • Valid City, State or Zip Code: Montréal
    Job Type : Contract
    Date: Wednesday, 04 September 2019
    Vous êtes expert en support informatique et vous aimeriez vous joindre à une équipe en transition?
    Lisez ce qui suit!

    Notre client est à la recherche de nouveaux agents au support technique de premier niveau pour leur équipe.

    Vos tâches :
    Supporter à distance les clients de l'entreprise lorsqu'ils appellent la ligne de soutien informatique pour des demandes d'accès, des mises à jour de programme, des installations d'applications, du 'trouble shooting' et des problématiques diverses de 'hardware' et 'software'.

    Vous êtes bilingue et offrez un service à la clientèle hors pair?
    Vous aimez trouver la source d'un problème et vous n'êtes pas satisfait tant et aussi longtemps qu'un appel ou un 'ticket' n'est pas réglé?
    Ce poste est alors pour vous!

    Vous devez être disponible 7 jours sur 7 et 24h sur 24h. (Disponibilité typique de centre d'appels)
    37.5 Heures par semaine
    Salaire 21.00$/h
    Mandat de 12 mois avec bonne possibilité de permanence

    Il pourrait être possible pour une personne souhaitant travailler seulement sur le quart de nuit de maintenir cet horaire sur une base régulière. La rotation d'horaire est obligatoire et non négociable dans les autres cas.