Home  Call Center and Customer Service Jobs
  • Valid City, State or Zip Code: Blue Ash
    Job Type : Contract
    Date: Thursday, 16 May 2019
    Imagine yourself as the voice of a major company. Your ease with people is winning new customers. Your communication skills are positively impacting the success of the company. And you're appreciated and rewarded for it. You're also earning pay worthy of your expertise and can depend on a full benefits package. If that's your vision, Manpower has work for you!

    As a full-time Customer Service Representative in our client's call center, you'll be a driving force for keeping high-level customers satisfied. Your attention to detail and organizational abilities will help you achieve successful one-call resolutions with our client's most valuable external assets - its clients.

    You delight in effective problem resolution. You're highly self-motivated. Extremely organized. You put your excellent people skills to good use. You have 2 years of experience in an office environment, preferably some in customer service. And you're a whiz with Microsoft Office Suite.

    What's in it for you?
    - Full time hours
    - Day shift: 10:30am to 7:00pm (first shift)
    - Competitive wages starting at $15.00 per hour
    - Temporary to hire, based on performance
    - Option to take free college courses and skills training

    What is the job?
    - Answer telephone inquiries which may involve customers with parts problems, distributors with product questions and assistance to the sales force.
    - Operate terminal to access various computer programs to verify customer's order status, determine warehouse inventory levels, determine pricing for various accounts, provide shipping information and enter customer orders.
    - Price and expedite customer orders which may involve special handling. Reply to inquiries regarding order changes, cancellations, adjustments etc. according to prescribed procedures.

    What you bring to the job?
    - Previous call center experience handling high volume calls
    - Great attitude and ability to work in a team
    - Basic computer skills; Microsoft Office experience a plus
    - High school diploma or equivalent (such as a GED)
    - Ability to pass a Background Check and Drug Screen

    Stop your job search and apply today. Do you need more information? Contact our recruiters at 513-772-2220. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Onalaska
    Job Type : Permanent
    Date: Thursday, 16 May 2019
    Do you enjoy working with a clients, assisting and providing excellent customer services? This position will assign, control and dispatch service technicians to a variety of clients across the country. Act as a control point for all field related service activities to ensure customer commitments and due dates are met. Ensure that appointments and commitments are met. Duties include: Working with Service Suite 9, Ensemble, TRACS, MARTENS, NIBS, TIRKS, CIRAS, OTTO and Access Care systems to ensure system synchronization. Training is provided.
  • Valid City, State or Zip Code: La Crosse
    Job Type : Temporary
    Date: Thursday, 16 May 2019
    Are you looking for a quick 3 days of work coming up the beginning of June? Do you like customer service both in person and on the phone?
  • Valid City, State or Zip Code: Thorold
    Job Type : Contract
    Date: Thursday, 16 May 2019
    Our client is looking for great Customer Service Representatives working with one of the largest Social Media platforms , at their Thorold location. This role will support the business' customer base through chat, email and phone support. We are looking for flexible and quick learners, able to adapt to continuously evolving needs of both the business and the customer.

    This role will begin in May and be a full time, 1 year contract with the potential for hire. This is an exciting opportunity for an experience customer service representative that has a strong knowledge of social media.

    What's in it for you?
    - Full time hours
    - 12 Month Contract, with potential for hire
    - Hours between 8 am and 11:30 pm (must be flexible to work between these hours)
    - $16.00 an hour

    What you will be doing:
    - Support and expand social media self-serve advertising customer base
    - Provide product and basic tool support to improve customer experience
    - Receive and log all customer problems, requests and issues and ensure proper documentation
    - Perform customer requests and identify problems
    - Follow-up on incidents with customers to ensure customer satisfaction

    What you bring to the role:
    - High school Diploma or GED
    - Minimum of 1 year customer service experience
    - Excellent communication skills
    - Ability to work all shifts as required
    - Experience using social media

    What can you expect?
    - Free onsite parking
    - Spacious work stations with updated technology platforms and equipment
    - Supportive environment to assist with individual success
    - Complimentary coffee, tea and hot chocolate bar
    - A sense of community! We pride ourselves on our inclusive, open, and engaging work environment

    If this sounds like something you would like to be considered for, please call apply today! You can also email application to kaleigh.walters@manpower.com

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs
  • Valid City, State or Zip Code: Saint-Laurent
    Job Type : Contract
    Date: Wednesday, 15 May 2019
    Vous avez plusieurs années d'expériences en recouvrement commerciale et vous avez un DEC en administration? Vous souhaitez évoluer dans une entreprise qui possède une solide réputation à travers le monde ? Nous avons cette opportunité pour vous disponible dès maintenant.

    Notre client est présentement à la recherche d'un agent de recouvrement commercial pour occuper un mandat temporaire d'un an avec une possibilité de prolongation à Ville Saint Laurent.

    Le salaire est entre 20$/h et 24$/h selon votre expérience.

    Au quotidien, vous serez amené à effectuer plusieurs fonctions telles que :
    * Entrer en contact avec les clients pour obtenir qu'ils paient leur compte et faire preuve d'un sens aigu des affaires ;
    * Remplir les formules de règlement des différends quant aux sommes en souffrance ;
    * Obtenir l'aide des personnes compétentes pour la résolution des différends avec les clients afin de rendre des décisions en temps opportun. Remet le dossier à son supérieur s'il y a lieu pour donner suite ;
    * Maintenir le suivi avec les clients concernant le paiement des comptes et leur engagement à respecter un programme convenu de versements échelonnés lors de contrats importants ;
    * Coordonner et communiquer les activités avec les gestionnaires de comptes de vente et les administrateurs de compte pour une interface cohérente et sans faille ;
    * Concilier les comptes-clients, paiements, etc. ;
    * Inscrire dans le système informatisé la teneur des échanges avec les clients et enregistre les nouvelles modalités de paiement et/ou ententes intervenues avec les clients.
    * Autres taches connexes.

    Vous êtes la personne de choix pour occuper ce poste si vous avez un DEC en administration ;
    Vous avez entre 3 et 5 ans en tant que spécialiste en recouvrement commercial ;
    Vous êtes bilingue (anglais et français);
    Vous avez une bonne connaissance d'Excel, Word, Lotus Notes, JDE, Oracle ou SAP est un atout ;

    Le salaire est à discuter et les horaires sont du lundi au vendredi de 9h00 à 15h30 (1 heure pour le lunch).
    N'attendez plus et faites nous parvenir votre candidature !
    Coline Ronda
    Recruteur
    coline.ronda@manpower.com
    514-848-9922 ext. 4101
  • Valid City, State or Zip Code: Moline
    Job Type : Contract
    Date: Wednesday, 15 May 2019
    Do you enjoy working in Customer Service? Are you bilingual either speaking Spanish or French?

    This position is located in a beautiful new building overlooking the Mississippi River. This is a temp-to-hire opportunity, in a professional environment, with great benefits and opportunities for advancement, once hired by the company.
    We are currently hiring for an inbound, call center representative. We prefer people who have previous customer service experience.
    The starting pay is $13.00 an hour with opportunities for pay raises within the first year.
    We are looking for people who learn computer software easily and quickly and like working with customers who need help.

    Background checks and drug screening will be completed.
    Please apply right away!
  • Valid City, State or Zip Code: Moline
    Job Type : Contract
    Date: Wednesday, 15 May 2019
    DO YOU LIKE CUSTOMER SERVICE AND WORKING IN A BEAUTIFUL ENVIRONMENT?

    This position is located in a beautiful new building overlooking the Mississippi River. This is a temp-to-hire opportunity, in a professional environment, with great benefits and opportunities for advancement, once hired by the company.
    We are currently hiring for an inbound, call center representative. We prefer people who have previous customer service experience.
    The starting pay is $12.00 an hour with opportunities for pay raises within the first year.
    We are looking for people who learn computer software easily and quickly and like working with customers who need help.

    Background checks and drug screening will be completed.
    Please apply right away!
  • Valid City, State or Zip Code: Fort Walton Beach
    Job Type : Contract
    Date: Wednesday, 15 May 2019
    We are recruiting for both Email and Customer Contact Agents. If selected, you will be working an evening shift and there are 3 different shifts 2pm-10pm, 3pm-11pm, or 4pm -12am. Pay is $11/hour and if you sign on now and complete the summer, we are offering a $75 bonus for the month of June and another $75 bonus for the month of July.

    Get your friends together and come work in an exciting and great work environment.
  • Valid City, State or Zip Code: Toronto
    Job Type : Temporary
    Date: Wednesday, 15 May 2019
    Looking for Customer Service Representatives working on weekdays/weekends for the GTA Transit!!

    Responsibilities:

    *This is an on-call position
    *Can work up to 44 hours/ week
    *Will be a point of contact and will be a visible resource in stations and be available for customers questions
    *Be located at main points within the station providing direction to customers
    *Be comfortable providing guidance and direction to lost or confused customers
    *Be geographically savvy and be familiar with bus routes and providing assistance to crowds and groups
    *Follow company policies and procedures, including no smoking or parking on property
    *Follow the direction of the Transportation Lead during emergency situations if the Contractor's Supervisor is not available
    Answer questions and give directions to customers in a courteous and efficient manner
    *Be respectful and handle any inquiries from customers, employees and workers in a professional manner
    *Dress for success and be presentable!

    Qualifications:
    *Good customer service mindset; hands-on experience in dealing with customers
    *Excellent communication skills and people skills
    *Possess strong organization and arrangement skills
    *Have an outgoing personality and be approachable
    *Students are welcome
    *Available to work on Weekends and be available between 5:00am-2:00am
    *Available to work on Weekdays 8:00 am - 8:00 pm
    *Be flexible and willing to work 12 hours per day
    *Be flexible to work at any subway/bus station
    *Pay rate: $14.25/hour plus 4% Vacation pay

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing

    Know someone who would be a great fit? Manpower offers referral bonuses if you refer someone to us who gets hired. Contact our office for more information!
  • Valid City, State or Zip Code: Saint-Laurent
    Job Type : Permanent
    Date: Wednesday, 15 May 2019
    Vous êtes un /e spécialiste en service à la clientèle? Vous souhaitez évoluer dans une entreprise qui possède une solide réputation à travers le monde ? Nous avons cette opportunité pour vous disponible dès maintenant.
    Notre client, un leader dans le domaine de fourniture d'articles de lunetterie est présentement à la recherche d'un Représentant aux services a la clientèle pour occuper un poste permanent.

    Ce poste est situé à Ville Saint Laurent, il est rémunéré entre 16$ de l'heure selon votre expérience et vous bénéficierez des avantages sociaux.
    Vos horaires de travail seront de 9h30 à 18h00 du lundi au vendredi.
    Le client offre une formation de 3 semaines afin que vous soyez autonomes sur le poste.
    Les clients sont essentiellement anglophones, de ce fait, il est très important de pouvoir communiquer en anglais (80%) et être capable de soutenir une conversation en français (20%).

    Au quotidien, vous serez amené à effectuer plusieurs fonctions telles que
    Répondre aux demandes des clients par téléphone et prendre les commandes;
    Renseigner les clients sur les commandes et les livraisons ;
    Solutionner les problèmes concernant les commandes et conseiller les clients sur les produits ;
    Gérer les plaintes de la clientèle ;
    D'autres taches connexes.

    Vous êtes la personne de choix pour occuper ce poste si vous êtes bilingue, que vous avez une expérience en centre d'appel ou en tant qu'agent aux services à la clientèle depuis minimum 1 an.
    Vous êtes rigoureux et vous êtes à l'aise avec Microsoft Office.
    Vous avez une bonne habilite à communiquer ;
    Si vous avez des questions ou recherchez d'autres opportunités, n'hésitez pas à me contacter.

    Coline Ronda
    Spécialiste en acquisition de talent
    Courriel : coline.ronda@manpower.com
    Tel : 514-848-9922 ext. 4101
  • Valid City, State or Zip Code: Gig Harbor
    Job Type : Permanent
    Date: Wednesday, 15 May 2019
    Retired? Looking to get out of the house? Keep busy? Open to "On Call" status? Open to any shift/days/holidays? This may just be the perfect opportunity for you. We are seeking Toll Collectors to work at the Narrows Bridge. You will be responsible for collecting Toll Fees from customers driving through the Toll Plaza.

    Stop your job search today and apply now! Create your account on www.manpower.com and then call or text our recruiters at 253-473-5023 to be bumped to the front of the line! We LOVE referrals so send our job postings to your family and friends!

    Highlights:

    $14/hour
    Benefits after 90 days: Medical/Dental/Life
    Weekly pay

    What is in the job?

    Greet Drivers
    Collect Toll Fees
    Balance Till/Cash Register at end of shift
    Follow all safety regulations

    What you bring to the job:

    Previous Cashier Experience
    Ability to work in fast paced environment
    Ability to meet compliance item requirements-Background check, Drug test and Credit check (no unpaid items in collections)
    Ability to work flex schedule (bridge open 24/7)

    Keywords: Cashier, retail, sales, customer service, Toll Collector, Gig Harbor, Pierce County, Kitsap County, Ollala, Bremerton, University Place, Tacoma, Lakewood, Nights, Days, Shift Work, Reconcile, P/T, Part Time, Full Time, Banking, Bank, Teller, Retail Clerk. Retired, Flex
  • Valid City, State or Zip Code: Pittsburgh
    Job Type : Permanent
    Date: Tuesday, 14 May 2019
    Manpower has the job you've been looking for. We have immediate openings for a Customer Service Assistant in Pittsburgh, PA 15235.

    WHAT'S IN IT FOR YOU?
    · Be part of a Fortune 500 Company
    · Temp to Perm

    WHAT IS THE JOB?
    · Assists in processing orders, data entry, preparing correspondence, and fulfilling customer needs to ensure customer satisfaction.

    WHAT YOU BRING TO THE JOB?
    · Requires a high school diploma or equivalent and 2-4 years of experience in the field or in a related area.
    · Need candidates with strong attention to detail, good data entry skills and the ability to work quickly/accurately.
    · Has knowledge of commonly-used concepts, practices, and procedures within a particular field.

    SHIFT: 1st shift
    PAYRATE: $12.50-$15.50 an hour
    DURATION: 6 months

    Stop your job search now and Apply! You can also send your updated resume at diana.tulabut@manpower.com for review and if you are qualified we will be calling you.
  • Valid City, State or Zip Code: Albany
    Job Type : Contract
    Date: Tuesday, 14 May 2019
    We have open positions for our client in Albany - start June 10th.

    Responsibilities:
    Receive and answer customer questions and resolve customer concerns relating to claims, warranties, and product servicing.
    Coordinate service for customers using various providers to resolve the customers' concerns.
    Settle claims according to insurance policy provisions.
    Maintain and update customer account records as needed.
    Forward suspected fraudulent and questionable claims to appropriate personnel.
    Perform other job duties as directed by supervisor.

    Qualifications:
    MUST have an understanding of how to use computers and computer systems (Microsoft office, basic navigation, etc), multi-tasking. Examples: how to turn on a computer, minimize the screen window, open window explore, etc.
    Should also have solid customer service background, a positive attitude, strong communication (especially verbal)
    Call center experience is always a plus, but some customer service experience in any field is a basic requirement
    We do consider people without much (or any) experience if they demonstrate the skills needed and an openness/aptitude to be a fast learner
    Reliability is major and this is often shown on the resume

    Shift: Our hours of operation are from 6:00am-9:00pm 7 days per week - Most new hires are required to work the closing shifts (12:00pm-9:00pm) and one, or both of the weekends shifts

    Pay rate range is $11.00 - $12.50. Call center experience, bilingual in Spanish, and customer service experience are all things that could increase the pay.

    Temp to Perm: Yes

    Start date - Monday, 6/10 @ 7:45A
    Reporting Manager - Rachel Bowen
    Training Schedule - Week 1 : Mon. 6/10 - Thur. 6/13 8:00A - 5:00P PST Fri/Sat off
    Week 2: Sun. 6/16 - Thur. 6/20 8:00A - 5:00P PST Fri/Sat off
    Week 3: Sun. 6/23 - Thur. 6/27 8:00A - 5:00P PST Fri/Sat off
    Week 4: Sun. 6/30 - Thur. 7/4 8:00A - 5:00P PST Fri/Sat off
    Week 5: Sun. 7/7 8:00A - 5:00P PST (Last day of training)
    10% differential received Sunday during training
  • Valid City, State or Zip Code: Raynham
    Job Type : Temporary
    Date: Tuesday, 14 May 2019
    SUMMARY:

    The Telesales Representative is responsible for receiving incoming media and general inquiry sales calls for potential new residential and commercial customers. Calls received can often be non-routine in nature and may require deviation from standard screens, scripts and procedures. Must be able to assess needs and suggest/promote a wide range of company products or services. The incumbent will handle situations that require adaptation of response and/or extensive research in order to convert callers to customers.

    What's in it for you?

    * Full time, 40 hours per week, Mon-Fri 12-9pm and rotating Saturdays 8am-4pm
    * Competitive wages $15.38 per hour, performance based monthly bonus of $500 each month
    * Contract
    * Weekly pay

    What is the job?

    ESSENTIAL FUNCTIONS:
    * Receive incoming responses to media campaigns and general inquiry calls from potential new residential and commercial customers regarding products and services offered.
    * Uses sales and negotiation skills to overcome objections and promote full line of products and services.
    * Display a friendly and positive attitude to build instant rapport with callers in order to gain confidence, assess needs and offer appropriate solutions to convert callers to customers.
    * Capitalize on opportunities to up sell and fully develop new accounts.
    * Ensure full knowledge of quality standards, products, services, environmental message and competitive advantage in order to communicate to callers.
    * Assist with other call types based on business needs (i.e. delivery, billing, retention)

    QUALIFICATIONS:
    * Must possess strong negotiation skills
    * Ability to identify needs and offer solutions
    * Excellent written and oral communication skills
    * A high degree of professionalism/ability to interact with callers in a professional manner
    * Strong computer skills including Microsoft Office Suite
    * Superb organizational and time management skills
    * Must be able to work independently
    * Must have outstanding decision making and problem solving ability
    * Must have proven track record of dependability and flexibility
    * Must be willing to learn new techniques and highly adaptable to change
    * Persuasive and resilient in overcoming objections and maintaining energy level

    What you bring to the job?

    EDUCATION/EXPERIENCE:
    * High school diploma, GED, or equivalent work experience required
    * One (1) year previous sales and/or customer service experience preferred
    * Knowledge of RMS preferred

    Stop your search and apply today. Do you need more information? Contact our recruiters at 508-630-2234. We love referrals so please share our job with friends and family.
  • Valid City, State or Zip Code: Dothan
    Job Type : Contract
    Date: Monday, 13 May 2019
    Do you pride yourself on your customer service skills? Looking for a full-time position?

    We are currently hiring Customer Service Representatives in Dothan, AL! This position requires the ability to work a flexible schedule and some weekends are required!

    What's in it for you?

    Great work environment
    Weekly pay
    Supporting a great customer service team
    Doing what you enjoy

    Responsibilities:

    Manage incoming phone calls, emails, voice mails
    Follow up with customer's needs
    Work on projects that support company wide goals and initiative
    Great Customer Service skills
    Great attention to detail
    Thinking of new ways to enhance the customer's experience.

    What do you bring:

    Strong, upbeat personality
    Proficiency in Microsoft office
    At Least 6 months experience in customer service, retail, hospitality or a related industry.
    Excellent written and verbal communication
    Team player
    Self-motivation to work under own initiative

    Requirements:

    Must pass a drug test and a background check
    Have a High School Diploma or GED
    Be at least 18 years of age or older

    Apply today and share with someone you may know that is looking for work!
  • Valid City, State or Zip Code: Winnipeg
    Job Type : Contract
    Date: Monday, 13 May 2019
    Are you looking for start immediately? Looking for the right Job?
    We're looking for you!...

    Our client is a premier service provider for North American companies that can offer you the opportunity to make a difference in millions of lives. They ensure exceptional customer service experience to their customers and transforms conventional consumer interactions into more unique customer experience

    These positions starts June 2019 and it will be a 3 month project with possible extensions

    What we offer:

    * Career Growth
    * Full Time Hours
    * Hourly Wages $11.35HR - $13.25HR
    * Location is Downtown, Winnipeg

    In order to qualify for this role, it is vital that you:

    * Completion of high school (Grade 12) or equivalent
    * Minimum of 1 year exceptional customer service experience in any related industry
    * Superior interpersonal and customer service skills
    * Superior verbal and written communication skills in English
    * Ability to be flexible organized and manages priorities in a Fast Phase environment
    * Comfortable using Microsoft Word, Outlook and Excel programs.
    * Good organizational skills and Ability to work independently or as a member of a team and get along well with others
    * Willingness to learn and flexibility to take on additional duties as requested

    Essential Functions

    * A successful candidate will answer phone or email inquiries from customers, depending on the job; you'll place orders, respond to and handle customer issues, or make appointments.
    * Customer Service Agents are expected to handle a high volume of calls and to have excellent communication and problem-solving skills.
    * You will build and maintain relationships with an organization's most important customers
    * This is a hands-on position working with assigned clients to make sure that they are satisfied with the company's services and products.
    * Your job is to ensure client satisfaction and to work with team members, other company departments, and external vendors to ensure that the customer's needs are met.

    Manpower is a Fortune 500 company, with a worldwide network of 4,400 offices around the globe and 32 offices in Canada. As a world leader in the employment industry, we have been named Americas Most Admired Staffing Company by Fortune Magazine for four consecutive years.

    To learn more about the changing world of work, please visit our website and follow us on Facebook Manpower Manitoba.
  • Valid City, State or Zip Code: Gilroy
    Job Type : Permanent
    Date: Friday, 10 May 2019
    Interact with customers via phone or email to provide information in response to inquiries about products and services and to handle and resolve complaints. Alternate Job Titles Include: Customer Service Representative; Call Center Representative; Contact Center Agent.

    Excellent attention to detail
    Excellent self motivation
    Familiar with Word and Excel
    Excellent writing skills
    Multitasking
    Excellent attendance

    Work Hours- Monday-Friday 7:00AM-6:30PM

    Pay Rate: $13.00
  • Valid City, State or Zip Code: Winnipeg
    Job Type : Contract
    Date: Friday, 10 May 2019
    Thinking of something New?
    Are you experience in helping non-profit organization make a difference?
    Then we're looking for you

    For over 20 years our client has been helping people and organizations have a positive impact in the world. Listening and engaging directly with customers and donors through multiple channels gives a unique ability to provide the right solutions for extending reach, developing lasting relationships and delivering meaningful results.

    Manpower is currently seeking June 2019 start for Contact Center Agents French Speakers which commences immediately for a temporary full-time work

    What we Offer:

    * Range of Wages: $16.00
    * Type of contract: Temporary
    * Paid Training and Great Incentive Programs
    * Between 32 to 40 Hours per week (Hours may fluctuate)
    * Location: Downtown
    * Inbound call center (Back Office)
    * Start date: Starts Immediately

    To qualify for this role, it is vital that you:

    * Be available from Monday through Sunday
    * Must be able to work 5 Days a week
    * Must be available in between 7:00AM to 11:00PM
    * Public Transportation is Available
    * High School Diploma or equivalent with a minimum of one year experience in the field or in a related area
    * Strong hold of communication skills in both languages English and French
    * Excellent written communication skills
    * Fantastic experience in Microsoft Office Suites (Microsoft Word, Outlook and Excel)
    * Minimum of 35 WPM with 90% Accuracy

    Essential Functions

    * Show case the highest level of ethical standards and donor stewardship to every call and ensure these principles remain at the heart of our client management and internal teams
    * Responsible on providing responsive, proactive and flexible solutions and ideas when servicing our client's needs and obtain customer information by answering telephone calls, assisting clients and verifying information.
    * Responsible for handling client's complaints, questions and inquiries concerning billing, products, equipment, technical challenges, services and reports problem areas with the utmost degree of professionalism and courtesy with an aim to resolve issues of the customers within one call
    * Deal with business transactions associated with new customer account activation on the terminal of the computer while providing alternative solutions with an aim to retain the customer's business
    * Communicate and confer with customers by using various web based tools while Working in a single or multiple skill sets or queues over different channels of customer contact
    * Use mechanized systems to handle customer request and organize as well as complete service orders
    * Keep track of the improvement in the customer retention through programs and provided services
    * Make recommendations on upgrades, features, rate plans and accessories as per the requirement of the clients
    * Stay updated with the knowledge of each service, product and promotion.

    Manpower is a Fortune 500 company, with a worldwide network of 4,400 offices around the globe and 32 offices in Canada. As a world leader in the employment industry, we have been named Americas Most Admired Staffing Company by Fortune Magazine for four consecutive years.

    To learn more about the changing world of work, please visit our website and follow us on Facebook Manpower Manitoba.
  • Valid City, State or Zip Code: Winnipeg
    Job Type : Contract
    Date: Friday, 10 May 2019
    Thinking of something New?
    Are you experience in helping non-profit organization make a difference?
    Then we're looking for you

    For over 20 years our client has been helping people and organizations have a positive impact in the world. Listening and engaging directly with customers and donors through multiple channels gives a unique ability to provide the right solutions for extending reach, developing lasting relationships and delivering meaningful results.

    Manpower is currently seeking immediate start for Contact Center Agent's Spanish Speakers which commences immediately for a temporary full-time work

    What we Offer:

    * Range of Wages: $16.00
    * Type of contract: Temporary
    * Paid Training and Great Incentive Programs
    * Between 32 to 40 Hours per week (Hours may fluctuate)
    * Location: Downtown
    * Inbound call center (Back Office)
    * Start date: Starts Immediately

    To qualify for this role, it is vital that you:

    * Be available from Monday through Sunday
    * Must be able to work 5 Days a week
    * Must be available in between 7:00AM to 11:00PM
    * Public Transportation is Available
    * High School Diploma or equivalent with a minimum of one year experience in the field or in a related area
    * Strong hold of communication skills in both languages English and Spanish
    * Excellent written communication skills
    * Fantastic experience in Microsoft Office Suites (Microsoft Word, Outlook and Excel)
    * Minimum of 35 WPM with 90% Accuracy

    Essential Functions

    * Show case the highest level of ethical standards and donor stewardship to every call and ensure these principles remain at the heart of our client management and internal teams
    * Responsible on providing responsive, proactive and flexible solutions and ideas when servicing our clients' needs and obtain customer information by answering telephone calls, assisting clients and verifying information.
    * Responsible for handling clients' complaints, questions and inquiries concerning billing, products, equipment, technical challenges, services and reports problem areas with the utmost degree of professionalism and courtesy with an aim to resolve issues of the customers within one call
    * Deal with business transactions associated with new customer account activation on the terminal of the computer while providing alternative solutions with an aim to retain the customer's business
    * Communicate and confer with customers by using various web based tools while Working in a single or multiple skill sets or queues over different channels of customer contact
    * Use mechanized systems to handle customer request and organize as well as complete service orders
    * Keep track of the improvement in the customer retention through programs and provided services
    * Make recommendations on upgrades, features, rate plans and accessories as per the requirement of the clients
    * Stay updated with the knowledge of each service, product and promotion.

    Manpower is a Fortune 500 company, with a worldwide network of 4,400 offices around the globe and 32 offices in Canada. As a world leader in the employment industry, we have been named Americas Most Admired Staffing Company by Fortune Magazine for four consecutive years.

    To learn more about the changing world of work, please visit our website and follow us on Facebook Manpower Manitoba.
  • Valid City, State or Zip Code: Cherry Hill
    Job Type : Contract
    Date: Thursday, 09 May 2019
    Manpower is seeking enthusiast Call Center Representatives for our client's location in Cherry Hill, NJ!

    Position Overview: As one of the first points of contact for customers you will be responsible for making the best impression with each customer that you speak with. We are looking for someone who strives to do well for both customers and our company. A strong desire to build relationships and sell products and services is a must.

    Minimum Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required

    * Prior experience in a similar environment (call center or sales would be ideal)
    * The ability to communicate effectively, listen effectively, and recommend based on conversation
    * Excellent follow up skills
    * Good computer skills (type 40wpm) including proficiency with MS Office Products
    * Ability to multitask
    * Ability to be self-motivated and work independently as well as with a team
    * 18 years of age
    * High school diploma, GED or Equivalent

    Core Duties and Responsibilities

    * Place outbound calls to existing and prospective customers across the United States
    * Connect with customers, discover their needs, and recommend new products and services to our customers based on their needs
    * Maintain in-depth knowledge regarding all products and services
    * Recommend additional services by discovering opportunities on customer accounts; explaining new products and features

    Essential Physical Requirements

    * Ability to sit in one place for extended periods of time
    * Ability to spend extended periods of time reading and working in front of a computer monitor
    * Up to eight hours per day conversing with customers via phone
    * Extensive key entry with the use of a standard keyboard

    Interested?! Apply Today!!