Home   Call Center and Customer Service Jobs
  • Valid City, State or Zip Code: Topeka
    Job Type : Contract
    Date: Friday, 08 November 2019
    Customer Service

    Customer Service workers looking to escape the mall and retail work. Full Time Call Center Jobs

    Tired of endless hours spent at the mall with the same people, and boring lunches in the food court? Looking to escape the hospitality or restaurant world and take your pride in service to the next level? Manpower has the job you have been looking for.

    What is the job?
    As a customer service agent you will:
    ● play an integral role in the live events people celebrate across the US every day
    ● work alongside other agents to help provide support for health programs
    ● communicate with customers via telephone, email and chat

    Learn about this customer service role that offers you:
    ● steady and flexible hours
    ● 8 hour shifts available between 7 AM to 6 PM Monday through Friday
    ● competitive wages between $11 and $14 per hour, depending on position
    ● temporary to permanent opportunity
    ● access to tools, paid education and more, allowing you to advance in the workplace

    What do you bring to the role?
    ● With your 1-year customer service experience in retail, hospitality or call center, you make customers feel at ease and comfortable
    ● Strong interpersonal and communication skills help you to understand what customers really want
    ● Multi-tasking and communicating with multiple customers while using your strong computer skills is no problem for you - you like fast-paced and busy environments.

    Interested and excited about this career opportunity? Apply at Manpower.com

    We love referrals so please share this job opportunity with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: St. Paul
    Job Type : Permanent
    Date: Friday, 08 November 2019
    This is a Direct Hire Position

    Job Summary:
    Daily work consists of creating quotes, validating vendor costs and selling prices, entering sales orders, managing stages in order fulfillment process, placing purchase orders with vendors and tracking progress, and customer follow up. Proactively contacts both customers and suppliers regarding order status, particularly if there are problems that need to be resolved. Informs Sales and supervisors/department heads regarding overdue products and schedules. Embrace and foster Lean Manufacturing principles to help eliminate wastes and reduce costs.

    Responsibilities, Duties, Functions and Tasks:
    *Create and send timely quotations for customers.
    *Provide light technical assistance and assist in product selection for distribution customers.
    *Uses a high level of detail to enter and process sales orders from customers.
    *Sends timely order acknowledgements to customers.
    *Creates purchase orders and expedites delivery timing to satisfy customer demands.
    *May create new part numbers, bills of materials, and work orders to satisfy customer kitting requirements.
    *Creates and maintains electronic files and records of materials, prices, inventories, and deliveries (ERP).
    *Interacts with suppliers via e-mail or phone for quotations, for follow up on purchases, and to confirm shipment status.
    *Uses vendor pricing data, customer margin master data, special pricing agreements, and systems data to calculate cost, discount, and margins.
    *Provide order status, shipping status, and tracking information to customers.
    *Works with manufacturing, engineering, shipping, and other internal customers to achieve on-time delivery.
    *Maintains records of goods on order, along with requested shipping dates, and monitors notices from suppliers to eliminate delays (ERP)
    *Processes return and repair orders
    *Familiarity with Lean Manufacturing principles and culture. Seeks ways to improve processes, improve quality, and improve the customer's experience with MTA.
    *Maintains a clean and safe working area.
    *Maintain a working understanding of the quality system; Motion Tech Automation, LLC has in place.
    *Travel up to 5%

    Skills and Education
    *Associate's degree in related field or equivalent experience
    *Five years of customer service representative with ERP experience in a manufacturing or distribution environment; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved
    *Ability to prioritize, organize, and manage multiple activities
    *ERP / MRP applications - off the shelf packages
    *Understanding of manufacturing and distribution processes
    *Strong mechanical-electrical aptitude preferred
    *Ability to work in a fast paced, competitive, team oriented environment
    *High degree of detail orientation and data accuracy
    *Excellent problem solving attitude and ability
    *Strong verbal, listening and written communication skills
    *Proficiency in MS Office (Word, Excel, Outlook)
  • Valid City, State or Zip Code: Atlanta
    Job Type : Contract
    Date: Friday, 08 November 2019
    AIZJP00011397

    PC Customer Service - Insurance Specialist I

    **Pay Rate: $17.00
    **Customer Service Assessment is required to be considered - manager prefers 87% score or higher
    **End date is unknown - end date will be extended every 2 weeks as needed
    **Must be able to work 9:00a-6:00p M-F

    Atlanta, GA

    Claims Customer Service Rep (CSR) - Grade 4, Non-Exempt

    The Claims CSR role is responsible for providing front line, direct contact with clients and customers. This is principally done through receiving or placing telephone calls, however mail, express delivery, fax and other electronic methods (e-mail) are also possible means of communication. Generally uses computerized system for tracking, information gathering and/or trouble shooting the items raised by the client/customer. Recognizes consistent problem areas and reports to higher level for action. Responds in a timely manner. Assists the client/customer in moving through the claims process. Assesses the need for providing information or education to the customer.

    Duties / Responsibilities:

    Responsible for processing inbound calls for initial reporting of claims by policyholder, client (mortgage company, etc.) or other.

    Provides status on existing claims to either policyholder and/or client.

    Updates computer records in order to maintain data integrity of information.

    Resolution of customer issues and refers escalated items to higher levels for guidance.

    Researches information in order to provide customers with basic data related to policies.

    Maintains client relationships via quality customer service and timely processing of additional claims request through fax/email.

    Knowledgeable of products related to auto/ mortgage business and additional product/services associated with the company.

    Other duties as assigned by management and may support other departmental areas based on business need.

    Knowledgeable of multiple claims applications including mainframe and windows based systems.

    Experience:

    Minimum 6 months - 2 years of customer service related experience. Doesn't have to be in a call center environment, but that is a plus.

    Knowledge of insurance industry is a plus.

    Understanding of call center environment and importance of service standards.

    Computer literate with emphasis on Microsoft Office software (especially Excel) and Windows.
    Qualification
    Must Have
    Required Responses from Vendors Has candidate passed all testing requirements?
    Specialist I Ability to adapt easily as procedures/assignments change
    Nice to Have
    Specialist I Bilingual in English/Spanish is preferred
    Pay Rate 17.00
    Shift Days/Shift Hours - Each different shift needs a separate Resource Request 9:00a-6:00p M-F
  • Valid City, State or Zip Code: Waterville
    Job Type : Permanent
    Date: Friday, 08 November 2019
    Dispatcher - Waterville, Maine
    A reputable local non-profit agency is now hiring a Dispatcher. Put your customer service and problem-solving skills to use while working for a great organization whose services fulfill a vital need within the community.

    What's in it for you?
    Stable full-time employment with temp-to-hire potential
    Monday-Friday schedule working 7:30am-4:30pm - no nights or weekends required!
    $12.41/hour, paid weekly
    Great work environment

    What will you be doing?
    Answering calls in a busy office environment, and using dispatch software to assign trips to drivers
    Responding to client requests and providing great customer service
    Entering data into a computer system and maintaining client files
    Other related office tasks as needed

    What will you bring to the job?
    Prior call center customer service experience, and strong customer service skills
    Good problem-solving skills
    Proficiency with Microsoft Office, and strong data entry skills
    Ability to work in a fast-paced professional environment and handle a high call volume

    Let's try to put an end to your job search by applying today. Contact a team member today by applying online, calling 207-622-1535, or texting "Dispatcher" to 207-560-0909.
    You can also find all of our open positions by visiting www.ManpowerMaine.com. We look forward to working with you!

    You'll love working with Manpower - here's what one of our associates had to say about their experience: "The job Manpower got me is a huge help. Manpower has also helped a lot of my family find work, and they love their jobs!" - C.J., Bangor
  • Valid City, State or Zip Code: Pensacola
    Job Type : Contract
    Date: Friday, 08 November 2019
    Welcome Center Representative - $12/hour

    Are you looking for weekend work?

    :Assists Welcome center visitors with inquiries regarding the SunPass Program.
    Advises travelers of the program special features, toll rate calculations, and account maintenance efficiencies.
    Activates transponders, creates new accounts, updates and adds funds to SunPass prepaid accounts using appropriate account access tools.
    Combines product knowledge, good work ethic, effective time management and human relation skills to meet performance standards and positively influence the SunPass image.
    Prepares activity reports and provides feedback to assist with program improvements.

    If this sounds like something you are interested in, please apply online at www.manpower.com.
  • Valid City, State or Zip Code: Duluth
    Job Type : Contract
    Date: Thursday, 07 November 2019
    CUSTOMER OFFICE SUPPORT, Superior, Wisconsin

    Are you looking for day shift hours and no weekends? If so, Manpower would love to hear from you!

    What's in it for you?
    * Full time hours, 40 hours per week
    * Day shift: 10am to 7pm
    * $14 per hour
    * Long standing company in Superior, Wisconsin
    * Option to take free college courses towards a 2 or 4 year degree

    What is the job?
    * Accurately take customer orders over the phone and enter into databases
    * Conduct outbound calls to customers regarding orders, accounts, surveys, special projects
    * Inform customers about new products and make product suggestions
    * Prepare outgoing invoices and other administrative tasks as needed

    What you bring to the job?
    * Skilled in dealing diplomatically with customers under stressful conditions
    * Great attitude and willing to learn
    * Ability to communicate effectively, courteously, and professionally in-person, over the phone, and through e-mail
    * High school diploma or equivalent

    Stop your job search and apply today. Do you need more information? Contact our recruiters at 218-727-8891.
    We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Duluth
    Job Type : Contract
    Date: Thursday, 07 November 2019
    CUSTOMER OFFICE SUPPORT at Amsoil in Superior, WI

    Are you looking for day shift hours and no weekends? If so, Manpower would love to hear from you!

    What's in it for you?
    * Full time hours working at Amsoil in Superior, WI
    * Day shift: 10am to 7pm
    * $14 per hour
    * Option to take free college courses towards a 2 or 4 year degree

    What is the job?
    * Accurately take customer orders over the phone and enter into databases
    * Conduct outbound calls to customers regarding orders, accounts, surveys, special projects
    * Inform customers about new products and make product suggestions
    * Prepare outgoing invoices and other administrative tasks as needed

    What you bring to the job?
    * Skilled in dealing diplomatically with customers under stressful conditions
    * Great attitude and willing to learn
    * Ability to communicate effectively, courteously, and professionally in-person, over the phone, and through e-mail
    * High school diploma or equivalent

    Stop your job search and apply today. Do you need more information? Contact our recruiters at 218-727-8891.
    We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Anjou
    Job Type : Contract
    Date: Wednesday, 06 November 2019
    Nous sommes à actuellement à la recherche d'agent recouvrement pour une institution financière à Anjou.

    Horaire: 9h à 18h

    Salaire : 45k

    Vous aurez au quotidien à Décider, de façon éclairée, d'accepter, de refuser ou de proposer des modalités modifiées de paiement et de règlement, conformément aux politiques et procédures de la Banque : Discuter des ententes contractuelles de remboursement de prêt avec le client avant de proposer des modalités ou des paiements révisés ou réduits, ou d'autres outils de réduction des pertes; négocier des ententes de remboursement de rechange, y compris des paiements symboliques ou réduits, et communiquer avec exactitude les modalités révisées du prêt

    Environnement dynamique et un bel esprit d'équipe.

    Exigences:
    - Bilinguisme
    - Expérience en service à la clientèle
    - Expérience en centre d'appel (atout)
    - Habiletés information

    Si vous pensez avoir le profil recherché, n'hésitez plus et appliquez !

    rania.hicham@manpower.com
  • Valid City, State or Zip Code: Lakeland
    Job Type : Permanent
    Date: Wednesday, 06 November 2019
    Call Center Representatives Lakeland FL

    Manpower is seeking Call Center Customer Service Representatives for one of our clients in Lakeland! The Provider Relations Representative is responsible for answering inbound calls pertaining to workers compensation claims from medical providers. This is a permanent placement position.

    The Hours, Pay, & Perks:

    As a member of the provider relations team you will be making $12.00 per hour and have an opportunity to advance into a Level 2 and 3 representative team that comes with pay raises!

    Hours: We are open from 8am till 8pm ( Flexible to work 8am-4:30pm or 11:30am-8pm)

    Benefits include Medical, HSA, Vision, Care Flexible , Life AD&D, Dental, Disability , Supplemental Benefits, and PTO!

    Skills/Experience Needed:

    We are looking for candidates that are: : Professional, Upbeat, hardworking, have a friendly phone personality, good energy, and Flexible. Call Center / Customer Service experience is preferred, data entry experience will also be helpful since you will be notating calls and speaking at the same time.

    APPLY NOW !!

    Together, Manpower and University of Phoenix are offering actively assigned eligible Manpower associates FULL TUITION COVERAGE in pursuit of a first-time bachelor's degree through MYPATH! Learn more by clicking: https://www.manpower.com/wps/portal/manpowerUSA/career-resources
  • Valid City, State or Zip Code: Lockport
    Job Type : Permanent
    Date: Wednesday, 06 November 2019
    Customer Relations Representative

    Do you enjoy helping a department reach their goals? Are you looking for steady hours and weekly pay checks? Manpower has an immediate opening!

    What's in it for you?
    * Part time hours
    * Temp to perm possibility
    * Fast pace

    What are the hours?
    * Monday- Friday 8:00am-2:00pm or 9:00am-3:00pm

    What is the job?
    * Advanced knowledge in Microsoft office and windows based applications
    * Ability to master SAP order to cash system
    * Must have strong organizational skills as well as be extremely detailed oriented
    * Must be able to work well in a team-oriented environment
    * Must be service-oriented and sales minded
    * Must have a professional telephone manner with the ability to maintain composure and remain pleasant under high-pressure situations
    * Must be resourceful and excel at problem resolution
    *
    What you bring to the job?
    * High school diploma required
    * Two or more years in customer service industry strongly preferred
    * Sales experience preferred
    * Prior SAP experience is a plus

    Stop your job search and apply today. Do you need more information? Contact our recruiters at 716-634-3200. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Dothan
    Job Type : Contract
    Date: Wednesday, 06 November 2019
    Do you like helping customers solve problems? Enjoy talking to people on the phone? Not an early bird?

    A local call center is interviewing to fill 2nd shift customer service openings!

    What's in it for you?
    Full-time hours with overtime available
    Second shift hours will vary based on customer need, but primarily 2p-10p.
    Must be able to work some weekends and holidays!
    Pay range is based on experience
    A team-focused work environment
    Temp to Hire after 90 days
    Great benefits available after hired full time

    Apply today!

    P.S. Get your resume ready, because this position requires one!
  • Valid City, State or Zip Code: Steubenville
    Job Type : Permanent
    Date: Wednesday, 06 November 2019
    Dispatcher
    Do you thrive in a fast- paced environment? Were you born to help people? This exciting position will allow you to take charge in urgent situations while maintaining a calm and collected demeanor. Do you prefer not to be bored at work, and do you love overtime on your paycheck!
    If you answered YES to any of those questions, we want to talk with you about working with this top local employer!
    The Hours, Pay, & Perks:
    You will be responding to calls using a phone system, radio communication, and multitasking using various computer software. be available for 8, 10, or 12 hours shifts on 24 hour rotation, with availability for holidays and call outs as well as openness to overtime.
    Competitive wages begin at $11.25 per hour, at this permanent hire position, and single benefits premiums are currently paid 100% by the company.
    You will:
    * assist callers with medical and non-medical emergency calls, maintaining professionalism, confidentiality, and courtesy at all times.

    * demonstrate critical thinking skills and problem-solving abilities quickly and effectively

    * be available for 8, 10, or 12 hours shifts on 24-hour rotation, with availability for holidays and call outs as well as openness to overtime.

    * display excellent written and oral communication skills and legible handwriting.

    * use accurate and efficient data entry during recording of information.

    Skills/Experience Needed

    Valid driver's license
    Ability to multi-task
    High school diploma or GED
    Effective verbal and written communication skills and listening skills
    Ability to organize and retrieve information, and to handle people tactfully and effectively.
    Must be flexible to adapt to changing and varying work requirements.
    Dispatcher experience a plus
    Medical terminology a plus

    How do I Get In Touch To Apply or Learn More: (Pick One)
    Choose the option that is most convenient to you to get the conversation started.
    * Click Apply on this advertisement
    * Email us at kelly.skiviat@manpower.com
    * Call Kelly: 740.282.2011
    * Text "DISPATCH" to 740.282.2011
    * Register as a job seeker on www.manpower.com
    * Stop in: 500 Market Street, Mezz. Suite 5, Steubenville, OH.
    Rest assured our recruitment team reviews all applications that come through while paying close attention to details provided about skills and experience. From there we will reach out via phone/email/text to candidates. We look forward to speaking with you!
  • Valid City, State or Zip Code: Oxnard
    Job Type : Contract
    Date: Wednesday, 06 November 2019
    Candidate needs to have strong CS rep experience with some basic knowledge of Access. and computer literate.
    Will do the majority of communication with clients via email but this position requires constant updating of an SB Tracking application which is an in-House Access tool.
  • Valid City, State or Zip Code: Chicago
    Job Type : Contract
    Date: Wednesday, 06 November 2019
    Manpower has immediate opening for a Customer Service Representative in Cutler Bay, Miami, FL.

    What's in it for you?

    o Start Date - ASAP

    o $13.00 - $19.00 per hour

    o 8 hours Monday - Friday (8:30am - 5:15pm). This may change based on the phone assignment

    o Temp-to-Perm

    What is the job?

    The Client Support Specialist is responsible for assisting customers with technical and product support helping to diagnose and solving technical problems and providing consultations. Primary responsibilities are answering client questions via phone calls or email. The Client Support Specialist makes an essential contribution to client satisfaction by providing prompt, efficient and courteous service to callers.

    Responsibilities Include:

    * Provide specific information regarding the services, products or materials offered
    * Assist customers with computer issues and provide troubleshooting information
    * Report and analyze customer' information and needs
    * Issue billing details and open and close customer accounts
    * Manage and respond to client queries and inform customers issue resolution
    * Coordinate with other departments to resolve client issues
    * Monitor, report and escalate status of work-flow timelines and adherence internal and external service
    * Contribute to revenue through client retention and by providing excellent customer support
    * Assist with project integration plans for clients, (examination of needs, recommendations, coordination of integration between vendors, and oversight for technical integration between systems.)
    * Communicate directly with clients regarding the of projects and provide answers client requests/questions.
    * Update client on current issues for additional information.
    * Raise a high priority/escalation items to management to ensure task
    * Work closely with the Support team to investigate and resolve issues.

    What you bring to the job?

    * Call center experience

    * High School Diploma or GED
    * Ability to pass the drug test and background check

    Stop your job search and apply today. Send a copy of your resume to rimajoy.centeno@manpower.com. Do you need more information? Contact Rima at 414-312-5144 ext. 1848. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Woodbury
    Job Type : Contract
    Date: Tuesday, 05 November 2019
    Hours can range from 7am-6pm, M-F

    Job Description Summary

    The person hired within our MSO USAC Operations organization will offer support to one of our divisions and their corresponding customers and/or products. These Customer Service and Product Support Representatives will be highly-engaged and handle varied customer transactions; including inbound/outbound calls to customers and internal groups. These calls could entail questions on customer order entry, servicing customer accounts, in-depth technical assistance, product information, education, and recommendation. Questions and working dispute management, deduction resolution and returned goods claims/cases may also be part of their workload. They will need to be able to communicate with other departments and providers to research and resolve issues, identify and implement service solutions; monitor progress using service measurement systems; identify areas to improve communications and efficiency of operations through continuous improvement efforts; work to enhance knowledge in key service areas; and other duties as assigned

    Qualifications and Skills

    Bachelor's Degree
    Customer/Product support background is preferred
    Eager and able to learn quickly new systems and processes
    Professionalism
    Strong work ethic
  • Valid City, State or Zip Code: Grand Rapids
    Job Type : Contract
    Date: Tuesday, 05 November 2019
    Steelcase is looking for a customer service oriented individual with excellent communication and problem solving skills to fill a position at the Grand Rapids Business Center on 44th St! This is a first shift position with potential to grow and develop with experience. Adaptability, motivation and the desire to improve and succeed is a must! Call center, project management, and independent clerical work experience a strong plus.

    Job Responsibilities:
    * Receive approximately 15 calls per day to enter and update work orders
    * Enter work order into system while on phone with customer
    * Receive and enter electronic orders in-between phone calls
    * Prioritize work and be a highly organized self-starter.
    * Work on multiple accounts/tasks simultaneously in an organized and consistent manner
    * Work supportively in a team environment
    * Work independently and stay on track
    * Always deliver quality customer service
    * Address difficult calls from upset clients and turn the call around for a positive outcome
    * Analyze issues and determine a good solution for problems, following through to outcome
    * Ultimate goal is multiple customer account ownership with the ability to attend meetings, manage work orders and their progress, and coming up with improvement plans, research tasks and problem resolution

    Minimum Requirements:
    * High school diploma or equivalent
    * One year minimum of experience in customer and client relations, call center, or equivalent experience in sales or telemarketing and customer support.
    * Excellent interpersonal and communications skills - verbal and written
    * Customer orientated with the ability to adapt and respond to various types of characters
    * Clerical and Personal Computing skills (Quick typing speed, familiarity with outlook, word and excel
    * Strong phone handling skills
    * Ability to multi task, prioritize, manage time and self-motivate
    * Problem solving and skills in solution resolution

    Key Competencies:
    * Listening skills
    * Problem analysis and problem-solving
    * Attention to detail and accuracy
    * Data collection and ordering
    * Customer service orientation
    * Adaptability and initiative
    * Stress tolerance
    * Motivated and curious - Self-motivated / self-driven
    * Time management and multitasking
    * Confident coming up with new ideas or searching for areas of improvement
  • Valid City, State or Zip Code: Halifax
    Job Type : Contract
    Date: Tuesday, 05 November 2019
    Are you a customer service professional looking for a job that can turn into a career? Are you looking for an opportunity in Halifax with a competitive pay rate and exciting work environment? Then Manpower has the opportunity you've been looking for!

    On behalf of our client, a Canadian leader in the financial and insurance sectors, we are recruiting for multiple Customer Service Representatives to work in a contact centre environment for their Banking Division. In this role, you would be responsible for handling client and advisor inquiries related to their banking info, policies and products. You will have excellent communication skills, both verbal and written, as well as a high energy level and a desire to be a part of a dynamic and exciting team!

    What's in it for you?
    * A great full-time job starting mid-November
    * $18.75 per hour + 4% vacation pay with weekly pay cheques
    * Prime real-estate in the city - don't have to drive downtown; close to the Arm
    * Full service cafeteria and coffee bar
    * Free parking on site
    * 6-month contract with potential to be extended or moved to permanent
    * Full-time, open Monday-Sunday
    * Monday-Friday shifts between 8:00am to 12:00am AST
    * Saturday & Sunday shifts between 9:00am-9:00pm AST

    What you will be doing?
    * Provide a high level of service to external and internal customers
    * Respond to all customer service inquiries
    * Ensure positive and effective relationships are maintained with customers and sponsor partners
    * Identify and correct customer issues
    * Process transactions on specific product lines and maintain records accurately
    * Maintain a level of knowledge on the products, procedures, systems and industry
    * Work with other team members to ensure a cohesive unit and consistent high level of service

    What will you bring to the role?
    * Positive attitude with excellent verbal and written communication skills in English
    * Excellent organization skills with the ability to handle stressful circumstances
    * Ability to maintain a "customer perspective" when dealing with customers and Sponsors
    * High level of phone confidence and professionalism with excellent negotiation skills
    * Empathetic, flexible and adaptable to change
    * Self-motivated with the ability to multi-task and prioritize tasks
    * Previous experience in a customer service role - no call center experience required

    This position offers many benefits to associates who move from a contract position to a permanent position, such as the opportunity to work from home, 24-hour access to the gym and shower facilities, staff discounts and discounts on banking fees and services.

    Manpower offers associates valuable work experience, opportunities for training & development, and professional advice. Manpower also has great perks for associates including discounts on hotels, home & auto insurance, apparel, and much more!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.

    Apply today! Call 902-422-1373 or email halifax.ns@manpower.com for more info.
  • Valid City, State or Zip Code: Melbourne , Malabar , Melbourne Beach , Melbourne Village , Palm Bay
    Job Type : Permanent
    Date: Tuesday, 05 November 2019
    Looking for upbeat, positive, team player who likes to talk to people. If you are a people person and can type 35 wpm then we need need to talk. Immediate permanent position for the right person. Must be able to work a flexible schedule with availability from 8am - 9pm and did I mention, you must like talking to people? Call me if you are serious about a career, not a job!
  • Valid City, State or Zip Code: North York
    Job Type : Contract
    Date: Monday, 04 November 2019
    We are currently looking for a BILINGUAL in FRENCH/ENGLISH Customer Service Representative for one of our clients in the banking industry in North York - Toronto! Here are some details for you:

    3 months contract
    Bilingual opportunity!
    Mon-Fri. Shifts between 7 am & 8 am
    Pay Rate: 23.47/hour

    The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client's issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both.

    Job Responsibilities:
    Approve the resolution of customers service or billing complaints by authorizing activities such as exchanging merchandise, refunding money, and adjusting bills.
    Act as escalation point for clients/customers.
    Approve the referral of unresolved customer grievances to designated departments for further investigation.
    Review, monitor and audit records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
    Obtain and examine all relevant information to assess validity of complaints and to determine possible causes.
    Solicit sale of new or additional services or products.

    Skills:
    Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills.
    Strong ability to work independently and manage one's time.
    Strong ability to accurately document and record customer/client information.
    Strong leadership and mentoring skills necessary to provide support and constructive performance feedback.
    Previous experience with computer applications, such as Microsoft Word and PowerPoint.

    Education/Experience:
    High school diploma or GED required.
    8-10 years customer service related experience required.
  • Valid City, State or Zip Code: Topeka
    Job Type : Contract
    Date: Monday, 04 November 2019
    Tired of endless hours spent at the mall with the same people, and boring lunches in the food court? Looking to escape the hospitality or restaurant world and take your pride in service to the next level? Manpower has the job you have been looking for.

    What is the job?

    As a customer service agent you will:

    ● play an integral role in the live events people celebrate across the US every day

    ● work alongside other agents to help provide support for health programs

    ● communicate with customers via telephone, email and chat

    Learn about this customer service role that offers you:

    ● steady and flexible hours

    ● 8 hour shifts available between 7 AM to 6 PM Monday through Friday

    ● competitive wages between $11 and $14 per hour, depending on position

    ● temporary to permanent opportunity

    ● access to tools, paid education and more, allowing you to advance in the workplace

    What do you bring to the role?

    ● With your 1-year customer service experience in retail, hospitality or call center, you make customers feel at ease and comfortable

    ● Strong interpersonal and communication skills help you to understand what customers really want

    ● Multi-tasking and communicating with multiple customers while using your strong computer skills is no problem for you - you like fast-paced and busy environments.

    Interested and excited about this career opportunity? Apply at Manpower.com

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