Home   Call Center and Customer Service Jobs
  • Valid City, State or Zip Code: Topeka
    Job Type : Temporary
    Date: Wednesday, 09 October 2019
    Customer Service

    Customer Service workers looking to escape the mall and retail work. Full Time Call Center Jobs

    Tired of endless hours spent at the mall with the same people, and boring lunches in the food court? Looking to escape the hospitality or restaurant world and take your pride in service to the next level? Manpower has the job you have been looking for.

    What is the job?
    As a customer service agent you will:
    ● play an integral role in the live events people celebrate across the US every day
    ● work alongside other agents to help provide support for health programs
    ● communicate with customers via telephone, email and chat

    Learn about this customer service role that offers you:
    ● steady and flexible hours
    ● 8 hour shifts available between 7 AM to 6 PM Monday through Friday
    ● competitive wages between $11 and $14 per hour, depending on position
    ● temporary to permanent opportunity
    ● access to tools, paid education and more, allowing you to advance in the workplace

    What do you bring to the role?
    ● With your 1-year customer service experience in retail, hospitality or call center, you make customers feel at ease and comfortable
    ● Strong interpersonal and communication skills help you to understand what customers really want
    ● Multi-tasking and communicating with multiple customers while using your strong computer skills is no problem for you - you like fast-paced and busy environments.

    Interested and excited about this career opportunity? Apply at Manpower.com

    We love referrals so please share this job opportunity with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Springfield - Clark County
    Job Type : Contract
    Date: Wednesday, 09 October 2019
    You have the knowledge and know how. You have the training and experience. You are needed now more than ever and Manpower values your skills! Manpower has immediate openings for Customer Care Specialists!

    What's in it for you?

    Work with a Fortune 300 Company
    Temp-to-Hire opportunity
    Competitive pay and benefits
    Flexible Shift Hours

    What is the job?

    Uses computerized system for tracking, information gathering and/or troubleshooting the items raised by the client/customer
    They have adherence times and handle times to meet.
    Handle inbound calls from our customers by researching and resolving loan level inquiries.
    This role requires listening to our customer's concerns and showing empathy while resolving their issue.
    You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested.

    What do you bring to the job?

    High school diploma or equivalent
    Ability to pass a Background Check and Drug Screen

    Stop your job search and apply today. Do you need more information? Contact Angela at 414 269 3151 ext 1219. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Onalaska
    Job Type : Permanent
    Date: Wednesday, 09 October 2019
    Do you enjoy working with a clients, assisting and providing excellent customer services? This position will assign, control and dispatch service technicians to a variety of clients across the country. Act as a control point for all field related service activities to ensure customer commitments and due dates are met. Ensure that appointments and commitments are met. Duties include: Working with Service Suite 9, Ensemble, TRACS, MARTENS, NIBS, TIRKS, CIRAS, OTTO and Access Care systems to ensure system synchronization. Training is provided.
  • Valid City, State or Zip Code: Throop
    Job Type : Contract
    Date: Tuesday, 08 October 2019
    ManpowerGroup is recruiting for a 3 month Billing Inquiry Associate assignment in Throop, PA. If you have call center and/or billing experience this may be the job for you!

    Duties include assisting and responding to customer inquiries concerning their bill, consulting and performing the research necessary to resolve inquiries. May also process incentives, input incentive information into the system, audit shipper detail, correct suspense detail, prepare billing adjustments, and perform research. Additional duties may also include general administrative tasks. Microsoft Office, especially Excel, required. Problem solving, analytical, written, and verbal communication skills a must. Prior office experience is preferred.

    Hours: 8:00am to 4:30pm Mon-Fri
    Location: 700 KEYSTONE INDUSTRIAL PARK THROOP PA 18512
    Pay: $15.45/hr

    Stop your job search and apply today. Do you need more information? Contact me at Cheryl.snowden-wright@manpowergroup.com. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath.
  • Valid City, State or Zip Code: Gaithersburg
    Job Type : Temporary
    Date: Tuesday, 08 October 2019
    Currently seeing a Housing Specialist for our client's call centers in Gaithersburg MD.
    In this role you will be determining eligibility and continued participation for families. Duties include interviewing clients, certifying, recertifying annuals and interims, processing rent increases requests, negotiating rent amounts with landlords. Completing data entry, advising participants and landlords of program rules and regulations. Provide customer service to internal and external customers. Conducting Marketing activities/programs. Monitor clients for program compliance. Submit referrals as needed. Incumbent must have transportation as this position may work from various office locations.

    Preferred Skills:

    Requires a Bachelor's degree in Sociology, Public Administration, Government or related field
    Strong communication skills and good customer service are required
    Knowledge of, or the ability to acquire knowledge of, subsidized housing program guidelines and federal, state and local landlord-tenant laws is necessary
    Must obtain program certification within six (6) months of hire
    Experience in the Voucher programs, Tax Credit or other subsidized program is a plus
    Must have great verbal and written communication skills
    Must be proficient with Microsoft Office
  • Valid City, State or Zip Code: Menominee
    Job Type : Contract
    Date: Tuesday, 08 October 2019
    * Travel to various stores and try to purchase products required by vendor in a 60 miles radius from Menominee, MI and surrounding areas.

    * Document information into computer or phone after completed

    * Collect store information

    * Reliable transportation for visits

    * Candidates must be 21-25 and valid drivers license and proof of insurance.
  • Valid City, State or Zip Code: Mahwah
    Job Type : Contract
    Date: Monday, 07 October 2019
    Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
  • Valid City, State or Zip Code: Tempe
    Job Type : Contract
    Date: Monday, 07 October 2019
    Position: Call Center
    Location: Tempe
    Paying $15.00 hourly
    Training hours: 5 Weeks of Training: 6am- 2:30pm - M-F
    Day Shift - WEEKENDS (after Training): 6am-3pm/7am to 4pm (after daylight savings time)
    Night Shift - WEEKDAYS (after training: 11:30am-8pm/12:30pm to 9pm (after daylight savings)
    Weekend/Day Shift: Sat/Sun/Mon and then will vary person to person with two days off during week. *5% shift diff. once they go perm

    Weekdays/Night Shift:
    Mon-Fri *10% shift diff once they go perm
    Must have updated resume showing a minimum of 6 to 8 months of experience

    Job Description:
    Purpose: Responsible
    for responding to customer inquiries and complaints regarding company records, billings, contract renewals, and supply returns. Answers and initiates a variety of real-time inbound and outbound voice-based communications in English or other languages to support customer care. Using
    a computerized system, responds to customer inquiries in a call center environment. To
    resolve customer queries and complaints, which fall within the scope of the assigned responsibilities (Some examples may include Billing, Health care, Human Resources, Order Processing, or Customer Support). Agents will have at their disposal a range of tools, processes and systems to address the customers inquiries with speed and efficiency. The
    purpose of the role is to respond to inbound calls and or written inquiries from clients / customers. Ensures high level of customer satisfaction is obtained with each interaction. Role is responsible for assigned population of customers within a specified region of support.


    Required: Background/Drug Screen
  • Valid City, State or Zip Code: Tempe
    Job Type : Contract
    Date: Monday, 07 October 2019
    Position: Outbound Customer Service
    Location: Tempe
    Schedule: Monday-Friday 10:00am-7:00pm
    Paying: $13.00 hourly
    Length: Contract/Potential Tempe to Hire

    Must have updated resume showing minimum of 3 months of call center experience.

    Job Duties: Making out bound calls to customers in their system to set up appointments in their area for blood donors, using dual screens.

    Required: Background/Drug Screen and Education verification
  • Valid City, State or Zip Code: Longueuil
    Job Type : Contract
    Date: Monday, 07 October 2019
    Notre client, un leader mondial de l'aérospatiale, recherche présentement un représentant service à la clientèle pour la succursale de Longueuil. Ce client se définie comme l'avenir de l'aviation d'affaire, générale et régional ainsi que des hélicoptères et GAP.

    Vos tâches :
    Stratégiquement réparti, leur réseau de représentants d'expérience sur place leur permet d'assurer à leurs clients tout le soutien dont ils ont besoin, quand et où il le faut. Leurs représentants sont des ambassadeurs partout dans le monde et s'occupent de régler une vaste gamme de problèmes, qu'ils soient d'ordre technique, opérationnel ou commercial.

    Vous devez :
    - Représenter la compagnie
    - Offrir un service à la clientèle hors pair
    - Répondre au besoin des clients et des fournisseurs
    - Répondre au téléphone ou par courriel selon la demande
    - Offrir des offres exclusives aux clients et/ou aux fournisseurs

    Compétences recherchées :
    - Bilinguisme obligatoire (français et anglais) parlé et écrit
    - Au moins 2 ans d'expérience en service à la clientèle
    - Compétences techniques aérospatiales (un atout majeur)
    - Compétences informatiques très fortes

    Avantages :
    - Horaire de semaine : du lundi au vendredi, entre 8h00am et 17h00pm
    - Temps plein
    - Poste temporaire long terme, contractuel 1 an, renouvelable
    - Travailler pour une compagnie de renom sur la rive-sud de Montréal
    - Salaire : Entre 22$ et 23$ de l'heure, selon l'expérience

    Ce poste vous intéresse? N'hésitez pas à envoyer votre candidature à l'adresse suivante : monteregie.pq@manpower.com

    Au plaisir de discuter avec vous,
  • Valid City, State or Zip Code: Springfield
    Job Type : Contract
    Date: Monday, 07 October 2019
    We are currently hiring CUSTOMER SERVICE REPRESENTATIVE l SPRINGFIELD,OH Are you or someone you know looking for work? There are quite a few positions available and we want to fill them with the most experience in collections and/or rental contract review with the strongest work ethic and character.

    If this sounds like you or someone you know, keep reading to find right position and follow the HOW TO APPLY directions at the bottom of this email.

    Start Date: ASAP
    Pay Rate: $13.00 - $14.00
    Duration: Temp-to-Perm (End date may be extended)

    Job Description:

    The Customer Service Representative responsible in:
    *Uses computerized system for tracking, information gathering and/or trouble shooting the items raised by the client/customer
    *They have adherence times and handle times to meet.
    *Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss.
    *Initially works in a single client /functional environment due to limited knowledge and skill set. More experienced associates will be involved in root cause analysis of more complex inquiries and will work in a multi-client or multi-functional environment.
    *His role requires listening to our customer's concerns and showing empathy while resolving their issue.
    *You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested.
  • Valid City, State or Zip Code: Winnipeg
    Job Type : Contract
    Date: Saturday, 05 October 2019
    Manpower is currently seeking immediate start for Several Data Entry Specialist which commences immediately for a temporary to permanent full-time work

    What we Offer:

    * Wages: $12.00 HR
    * Type of contract: Temporary Full Time
    * Length: 4 - 6 months
    * Paid Training and Great Incentive Programs
    * Between 32 to 40 Hours per week
    * Location: Downtown
    * Inbound call center (Back Office)
    * Start date: Starts Immediately

    In order to qualify for this role, it is vital that you:

    * Be available from Monday through Sunday
    * Must be able to work 5 Days a week
    * Must be available in between 7:00AM to 8:00PM
    * Public Transportation is Available
    * High School Diploma or equivalent with a minimum of one year experience in the field or in a related area focusing on data entry and data management
    * Excellent communication skills in English speaking and writing skills
    * Exceptional Data Entry Skills
    * Minimum of 40 WPM with 95% Accuracy

    Essential Functions

    * Prepares source data for computer entry by compiling and sorting information establishing entry priorities.
    * Processes customer and account source documents by reviewing data for deficiencies resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
    * Maintains data entry requirements by following data program techniques and procedures.
    * Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.
    * Maintains customer confidence and protects operations by keeping information confidential.
    * Contributes to team effort by accomplishing related results as needed.

    Manpower is a Fortune 500 company, with a worldwide network of 4,400 offices around the globe and 32 offices in Canada. As a world leader in the employment industry, we have been named Americas Most Admired Staffing Company by Fortune Magazine for four consecutive years.

    To learn more about the changing world of work, please visit our website and follow us on Facebook Manpower Manitoba.
  • Valid City, State or Zip Code: Oak Ridge
    Job Type : Permanent
    Date: Friday, 04 October 2019
    Do you have great customer service skills? Are you organized with the ability to communicate in a clear and effective manner? Are you looking for a great company to work for where you can put your people skills to work for you? Manpower has immediate openings for customer service professionals in Oak Ridge, TN Come to our office to apply!
    Walk-ins are welcome!
    What's in it for you?
     Direct Hire opportunity
     Wages starting at $10.75 up to $13 + Monthly incentives
     Benefits such as health insurance, 401k, and PTO yearly
     2nd shift hours (Candidates must be able to work 1 weekend-day)
    What is the job?
    You will provide support to our customers through the pre-approval and post-approval stages of our loan and/or credit card lifecycle by:
    * Helping answer questions specific to customer needs via phone (inbound/outbound), emails, and/or instant messages
    * Listening, analyzing, and providing solutions to complex problems
    * Identifying fraudulent documents
    * Verifying information and processing application
    What do you bring to the job?
     Ability to pass computer literacy test
     Ability to work mandatory overtime
     Must be able to pass a Background Check, school verification and drug test
     Prior experience in Call Center, Customer service or any other related field (preferred)
    And… Benefits?
    Absolutely!!!
    * Relaxed dress code
    * Generous vacation and paid sick leave package
    * Paid Parental Leave
    * BlueCross/BlueShield Medical & Dental Insurance
    * VSP Vision Insurance
    * 401k with a 4% match
    Stop the job hunt & find your new career with Manpower today!
    We E-Verify.
    Visit www.manpower.com apply!
    Come by our office at 7826 Montvue Center Way, Knoxville, TN 37919
    Call our office 865.690.1468 to schedule a time with your recruiters
    Follow us on Facebook @ManpowerKnoxvilleTN
  • Valid City, State or Zip Code: Oak Ridge
    Job Type : Permanent
    Date: Friday, 04 October 2019
    Do you have great customer service skills? Are you organized with the ability to communicate in a clear and effective manner? Are you looking for a great company to work for where you can put your people skills to work for you? Manpower has immediate openings for customer service professionals in the Oak Ridge, TN area. Apply today!
    Walk-ins are welcome!
    What's in it for you?
     Direct Hire opportunity
     Wages starting at $10.75 up to $13 + Monthly incentives
     Benefits such as health insurance, 401k, and PTO yearly
     2nd shift hours (Candidates must be able to work 1 weekend-day)
    What is the job?
     Assisting customers with credit card payments
     Negotiating payments and terms with customers
     Helping customers with credit limits and increases
     Working with the team while staying accountable for individual metrics
     Help better service customers by identifying process improvement opportunities
    What do you bring to the job?
     Type at least 35 WPM
     Ability to pass computer literacy test
     Ability to work mandatory overtime
     Must be able to pass a Background Check, school verification and drug test
     Prior experience in Call Center, Customer service or any other related field (preferred)
    Stop the job hunt & find your new career with Manpower today!
    We E-Verify.
    Visit www.manpower.com apply!
    Come by our office at 7826 Montvue Center Way, Knoxville, TN 37919
    Call our office 865.690.1468 to schedule a time with your recruiters
    Follow us on Facebook @ManpowerKnoxvilleTN
  • Valid City, State or Zip Code: Bridgeton
    Job Type : Contract
    Date: Friday, 04 October 2019
    The Creve Coeur, MO Manpower is currently seeking Contact Center Agents in Bridgeton, MO.

    This is for a November class.
    The pay rate is $14/hr.
    8a - 5p
    Must have an updated resume for consideration

    POSITION SUMMARY:

    The Contact Center Representative I is responsible for being the first point of contact for the customer base. This representative will utilize multiple applications and resources to determine customer requirements, and resolution.

    PRINCIPAL RESPONSIBILITIES: 1. Handle inbound calls from customers or technicians 24/7/365 with minimal assistance. 2. Gather vital details from customers or technicians related to the reason for the call, and identify the appropriate course of action needed to handle the call. 3. Enter vital details related to service calls in to the appropriate application, determining the priority of the service call, and setting the customer's expectations. 4. Handle follow up and escalation of service calls when applicable. 5. During non-business hours, weekends, and holidays monitor and dispatch service calls to technicians using the on-call application, and escalating when necessary.

    ADDITIONAL INFORMATION: ADDITIONAL INFORMATION: (e.g. physical demands, confidentiality requirements, travel requirements) * Exceptional customer service skills, telephone and communication skills, and the ability to work in a high call volume environment * Willing to work flexible hours, and overtime as needed. * Intermediate PC skills required (Microsoft Word/Outlook/etc.), and the ability to type a minimum of 40 WPM. * Ability to work in a team environment, follow procedures, adapt to change, and desire for continuous learning through cross-training. * Exemplary attendance is required. * Other duties as assigned by the supervisor

    EDUCATION: High School diploma required. Bachelor's Degree preferred.

    To apply, go to Manpower.com or call 314-692-4215 with further questions.
  • Valid City, State or Zip Code: Raynham
    Job Type : Contract
    Date: Friday, 04 October 2019
    The primary role of a CSR is to provide customer assistance on a wide array of topics including, but not limited to: general inquiries, product and service inquiries, billing questions and other concerns. Therefore, candidates must demonstrate a fundamental commitment to providing a world-class customer service experience as follows:
    Service the Customer:
    * Respond to incoming calls from existing residential and commercial clients with a goal of providing world-class customer service
    * Diagnose customer needs and/or concerns
    * Handle difficult customer calls in a courteous and professional manner
    * Create and maintain a positive and professional connection with caller at all times
    Problem Resolution:
    * Correctly enter information into our Customer Relationship Management (CRM) system according to the customer's needs and/or concerns
    * Communicate company policies and provide creative approaches to resolve customer issues such as billing errors or service opportunities
    * Display exceptional decision-making and problem-solving capabilities to take immediate action on all calls
    Basic Qualifications:
    * High school diploma or GED
    * Minimum of 1-year previous customer service and/or call center experience
    * Ability to thrive in a fast-paced environment
    Job Types: Contract, Raynham, MA
    Salary: $15.00 /hour
    * Full time hours 40 per week, Mon-Fri 8am-4:30pm then 12pm-9pm with the possibility of rotating Saturdays 8-4pm
    * Competitive wages: $15 per hour and opportunity to earn a performance based monthly bonus of $500 each month
  • Valid City, State or Zip Code: Overland Park
    Job Type : Contract
    Date: Friday, 04 October 2019
    Manpower is recruiting for Customer Service Reps to work a 6 month temporary assignment in Overland Park, KS.

    Candidates will be assisting our Human Resource Service Center with Workmans Compensation claims. Candidates should have basic computer skills and abilities. Limited phone work is required for this position; however there is emphasis on attention to detail.

    Hours: 10:30am to 7:00pmM-F
    Location:10881 Lowell Ave Suite 300 Overland Park KS 66210
    Pay Rate: $15.50

    Stop your job search and apply today. Do you need more information? Contact me at Cheryl.snowden-wright@manpowergroup.com. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Melbourne , Malabar , Melbourne Beach , Melbourne Village , Palm Bay
    Job Type : Permanent
    Date: Friday, 04 October 2019
    Looking for upbeat, positive, team player who likes to talk to people. If you are a people person and can type 35 wpm then we need need to talk. Immediate permanent position for the right person. Must be able to work a flexible schedule with availability from 8am - 9pm and did I mention, you must like talking to people? Call me if you are serious about a career, not a job!
  • Valid City, State or Zip Code: Littleton
    Job Type : Contract
    Date: Friday, 04 October 2019
    We are looking for a Customer Service Representative for a prominent vehicle action and remarketing service company in Littleton, CO. Temp to perm/ long term role. Full time, Monday - Friday 8am-5pm. $16 / hr.

    Main Job Tasks, Duties and Responsibilities

    * Receive and process payments.
    * Update lot (vehicle) notes in the system.
    * Answer multi-line telephone in a professional manner.
    * Face to face customer interaction.
    * Use company resources to gather information and offer solutions to meet customer needs.
    * Contact clients to obtain vehicle pick-up information.
    * File documents according to criteria.
    * Process mail incoming and outgoing per criteria.
    * Read and interpret various reports and documents.
    * Proper completion of sale documents.
    * Other duties as assigned.

    Education and Experience

    * High School Diploma or equivalent
    * One year of office support experience in a customer service role.
    * Excellent customer service skills and attitude.
    * Excellent written and verbal skills.
    * Proficient with office equipment.
    * Basic math skills.
    * Attention to detail.
    * Problem solving.
    * Computer proficiency - MS Suite.
    * Typing speed 45WPM.
    * Basic 10 Key proficiency.
    * Professional appearance.
    * Ability to multi task in a fast-paced environment.
    * Bilingual skills a plus.
    * Occasional overtime as needed.

    Submit your resume for immediate consideration

    For additional information or questions contact Matt Levy at (303) 228-1622 ext. 1626 Matt.Levy@manpower.com
  • Valid City, State or Zip Code: Albany
    Job Type : Contract
    Date: Friday, 04 October 2019
    We are seeking for CUSTOMER SERVICE REPRESENTATIVE to become an integral part of our team in Albany, OR!

    *Temp to Perm: Yes. Temp-to-perm opportunity - will be based on attendance and performance among other things
    *Competitive salary: $11.25 - $12.50
    *Education: High School Diploma or GED Equivalent
    *Location: Albany, OR

    Job Description:
    *Receive and answer customer questions and resolve customer concerns relating to claims, warranties, and product servicing.
    *Coordinate service for customers using various providers to resolve the customers' concerns.
    *Settle claims according to insurance policy provisions.
    *Maintain and update customer account records as needed.
    *Forward suspected fraudulent and questionable claims to appropriate personnel.
    *Coordinate with immediate supervisor or other personnel as needed to resolve claims and issues not of routine nature.

    Stop your job search and apply today. Do you need more information? Send me an email at Ruby.Bonifacio@manpower.com or you can call me direct at 414-312-5144 ext 1850. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath.