Home  Call Center and Customer Service Jobs
  • Location: Thorold
    Job Type : Contract
    Date: Wednesday, 06 February 2019
    Our client is looking for great Customer Service Representatives specializing in Social Media, at their Thorold location. This role will support the business' customer base through chat, email and phone support. We are looking for flexible and quick learners, able to adapt to continuously evolving needs of both the business and the customer.

    This role will begin early March and be a full time, 1 year contract with the potential for hire. This is an exciting opportunity for an experience customer service representative that has a strong knowledge of social media.

    What's in it for you?
    - Full time hours
    - 12 Month Contract, with potential for hire
    - Hours between 8 am and 11:30 pm (must be flexible to work between these hours)
    - $16.00 an hour

    What you will be doing:
    - Support and expand social media self-serve advertising customer base
    - Provide product and basic tool support to improve customer experience
    - Receive and log all customer problems, requests and issues and ensure proper documentation
    - Perform customer requests and identify problems
    - Follow-up on incidents with customers to ensure customer satisfaction

    What you bring to the role:
    - High school Diploma or GED
    - Minimum of 1 year customer service experience
    - Excellent communication skills
    - Ability to work all shifts as required
    - Experience using social media

    What can you expect?
    - Free onsite parking
    - Spacious work stations with updated technology platforms and equipment
    - Supportive environment to assist with individual success
    - Complimentary coffee, tea and hot chocolate bar
    - A sense of community! We pride ourselves on our inclusive, open, and engaging work environment

    If this sounds like something you would like to be considered for, please call apply today! You can also email application to kaleigh.walters@manpower.com

    Not the position for you but know someone who'd make a great fit? At Manpower we pay $100 for successful referrals!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Winnipeg
    Job Type : Contract
    Date: Wednesday, 06 February 2019
    For over 20 years our client has been helping people and organizations have a positive impact in the world. Listening and engaging directly with customers and donors through multiple channels gives a unique ability to provide the right solutions for extending reach, developing lasting relationships and delivering meaningful results.

    Manpower is currently seeking for Customer Service Representatives - English Speakers which commences April 2019 for a temporary full-time work (Future Jobs)

    What we Offer:

    * Range of Wages: $11.35 HR to $13.35 HR
    * Type of contract: Temporary Full Time
    * Length: 3 to 6 Months
    * Paid Training and Great Incentive Programs
    * Between 32 to 40 Hours per week
    * Location: Downtown
    * Inbound call center (Back Office)
    * Start date: April 2019

    In order to qualify for this role, it is vital that you:

    * Be available from Monday through Sunday
    * Must be able to work 5 Days a week
    * Must be available in between 7:00AM to 11:00PM
    * Public Transportation is Available
    * High School Diploma or equivalent with a minimum of one year experience in the field or in a related area
    * Strong hold of communication skills in English speaking
    * Excellent written communication skills
    * Fantastic experience in Microsoft Office Suites (Microsoft Word, Outlook and Excel)
    * Minimum of 35 WPM with 95% Accuracy

    Essential Functions

    * Show case the highest level of ethical standards and donor stewardship to every call and ensure these principles remain at the heart of our client management and internal teams
    * Responsible on providing responsive, proactive and flexible solutions and ideas when servicing our client's needs and obtain customer information by answering telephone calls, assisting clients and verifying information.
    * Responsible for handling client's complaints, questions and inquiries concerning billing, products, equipment, technical challenges, services and reports problem areas with the utmost degree of professionalism and courtesy with an aim to resolve issues of the customers within one call
    * Deal with business transactions associated with new customer account activation on the terminal of the computer while providing alternative solutions with an aim to retain the customer's business
    * Communicate and confer with customers by using various web based tools while Working in a single or multiple skill sets or queues over different channels of customer contact
    * Use mechanized systems to handle customer request and organize as well as complete service orders
    * Keep track of the improvement in the customer retention through programs and provided services
    * Make recommendations on upgrades, features, rate plans and accessories as per the requirement of the clients
    * Stay updated with the knowledge of each service, product and promotion.

    Manpower is a Fortune 500 company, with a worldwide network of 4,400 offices around the globe and 32 offices in Canada. As a world leader in the employment industry, we have been named Americas Most Admired Staffing Company by Fortune Magazine for four consecutive years.

    To learn more about the changing world of work, please visit our website and follow us on Facebook Manpower Manitoba.
  • Location: North Richland Hills
    Job Type : Permanent
    Date: Wednesday, 06 February 2019
    CSR Needed ASAP! Perm Opportunity!!!
    Customer Service Agents/ Collections
    North Richland Hills TX
    Permanent position with an established auto finance company
    Full-time
    $15.25per hour plus Monthly and Quarterly incentives
    Hours
    M-F 8am to 5pm, One Late night 10am to 7pm, every other Saturday 8am to 12pm

    Our current opportunity calls for:
    * Daily collection calls on early stage consumer debts and updating collections system account entries.
    * Collects delinquent installment and revolving loans by contacting borrowers by telephone or correspondence to obtain payment, performing proper documentation.
    * Educates the customer about the terms of the contract.
    * Seeks to identify the reason for customer inquiry and/or delinquency and assists the customer in resolving the problem permanently.
    * Meets assigned standards and expectations as required.
    * Adheres to all company policies and procedures.
    * Collects in accordance with all state and federal laws inclusive of Fair Debt Collection Practices Act (FDCPA).
    * Maintains current knowledge of regulations, industry trends, and economic conditions that may affect the collections function.
    * Assists with special projects as requested.

    Please give me a call today and send updated resume to
    tanya.lewis@manpower.com
  • Location: Basking Ridge
    Job Type : Temporary
    Date: Tuesday, 05 February 2019
    Customer Care Specialist

    Provide Customer service phone coverage in a high call volume call center environment for patient access solutions. Perform associated data entry and multiple clerical tasks.
    Key Job Responsibilities
    * Handle patient access calls
    * Data entry of applications for approval, dental or rejection
    * Validate licensed practitioners
    * Calculate scripts when applicable
    * Trouble shoot order issues
    * Determine case status
    * Open and date stamp mail when applicable
    * Meet department customer service, call and data entry standards
    * Perform clerical duties: Filling, Faxing, shredding, folding letters.
    * Perform special assignment when requested by management

    Education/Experience required
    * High school diploma or GED
    * Strong customer service experience
    * Ability to handle high volume calls
    * General computer knowledge with experience in high-volume data entry
    * Associate or bachelor's degree, Pharmacy technician certification, registered nurse, clinical
    Skills Required
    * Good organizational and multi-tasking skills
    * Strong analytical skill
    * Ability to collaborate and work within a team environment
  • Location: Waltham
    Job Type : Contract
    Date: Tuesday, 05 February 2019
    Qualifications:
    High school diploma or equivalent. 2 to 3 years of previous medical device assembly experience. Must be able to communicate by way of telephone, e mail, or in person to supervisors, leads and team members. Must be able to understand verbal and written work instructions. Basic mathematical skills as required to perform job duties (add, subtract, multiply, divide). Must be able to work in a clean room environment and follow the clean room environment practices and procedures. Must be able to perform repetitive work according to set procedures, sequence and pace. Knowledge of GDP, GMP, and Lean Manufacturing preferred. Maintains confidentiality of documents and processes. Must have fine motor skills and high degree of dexterity and eye coordination to work with and assemble small parts and subassemblies using both hands. Must be able to operate manufacturing and measurement equipment when applicable following appropriate training; not limited to: microscopes, test equipment, EFDs, ultrasonic welders, soldering irons, dial callipers, pressure gages, and rulers. Basic MS Windows skills and site specific PC programs as required to perform job duties following training.
    Responsibilities: Successfully attained the knowledge, skills and abilities associated with the Assembler I job description. Experienced in assembling medical devices on two or more product lines at or above the quantity standard rate projected by the supervisor or lead.Demonstrates an understanding of our Quality System Policies by referencing and explaining written line procedures. Complete and maintain accurate written records of manufacturing operations on production documentation following appropriate training i.e. Device History Records, Data Sheets and Lot Control. Understand and carry out instructions by their assigned Supervisor or Lead regarding priorities, work schedules, special assignments, job standards and related information required to build medical devices. Adaptable to changes in procedures and is able to learn new procedures due to product line and technology modifications. May be asked to cross train on a variety of product line operations. May assist Assembler III or Lead in training procedures. General understanding of LEAN Manufacturing Principals to assist in improving established metrics. Proactively informs the lead or supervisor of material shortages. Maintains a safe work environment by following and practicing good housekeeping and safety guidelinespolicies (e.g. ergonomics, job rotation, stretching exercises, tool handling and preventive maintenance). Maintain acceptable standards for attendance and work overtime and varying shifts as needed. Uses time effectively and constructively, does not engage in idle conversation that disrupts others and or the assigned operation, stays in the work area and does not abuse break times. Volunteers in Shared Leadership activities. i.e. Kanban Management, Calibration, and Metrics Board Maintenance. All Other Essential Duties as directed.
  • Location: Kingston
    Job Type : Permanent
    Date: Monday, 04 February 2019
    Are you good at problem solving and resolutions? One of our leading local clients is seeking Bilingual Representatives that are passionate about retaining customers and growing business. Is this you? Don't delay. Apply today.

    What's in it for you?
    * Pay rate - $14.00 + Benefits Package includes Dental & Employer Funded Pension Plan
    * Paid Statutory Holidays
    * Flexible work schedule, split shifts available from 8AM to 8PM Monday to Friday

    What the job is?
    * you will be responsible for providing exceptional customer service to our incoming Call Centre clients
    * contribute to our team by identify all opportunities to retain and grow our business
    * offer our clients a full range of products and services to meet their needs via the telephone
    * play a key role in enhancing the customer experience by providing high quality service at every interaction

    What you bring to the job:
    * Positive attitude and competent phone demeanor
    * Your enthusiasm to develop your career
    * Fluent English
    * Willing to assist in a professional, friendly and efficient manner
    * Excellent communication and listening skills
    * Flexibility and Adaptability

    Stop your job search and apply today. Do you need more information? Contact our recruiters at 613-384-9675. We love referrals. Visit www.manpower.ca/referral to easily share opportunities with friends and family and increase your compensation for each successful referral. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.ca/mypath and like Manpower Eastern Ontario on Facebook.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Boca Raton
    Job Type : Contract
    Date: Monday, 04 February 2019
    Manpower is looking for Call Center Representatives -
    We are looking for customer service representatives to join our team in the Boca Raton. Monday- Sunday- Must be flexible

    What's in it for you?
    -Day and night shifts available
    -Full time hours
    -competitive salary
    -Paid Training
    -Temporary to Hire, based on performance

    What is the job?
    -Answer a heave volume of incoming calls to address questions, concerns
    -Provide resolution and exceptional service at all times

    What you bring to the job
    -Great attitude and friendly phone voice
    -Prior Customer Service experience- retail, call center
    -Passion for providing customer service
    - High school /GED Diploma
    -Bilingual Spanish/English a plus
    - Ability to pass a background check and drug screening

    Stop you job search and apply today. Do you need more information? call one of our recruiter @ 954-236-3310
    We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's job at www.manpower.com/mypath
  • Location: Basking Ridge
    Job Type : Temporary
    Date: Monday, 04 February 2019
    Customer Care Specialist

    Provide Customer service phone coverage in a high call volume call center environment for patient access solutions. Perform associated data entry and multiple clerical tasks.
    Key Job Responsibilities
    * Handle patient access calls
    * Data entry of applications for approval, dental or rejection
    * Validate licensed practitioners
    * Calculate scripts when applicable
    * Trouble shoot order issues
    * Determine case status
    * Open and date stamp mail when applicable
    * Meet department customer service, call and data entry standards
    * Perform clerical duties: Filling, Faxing, shredding, folding letters.
    * Perform special assignment when requested by management

    Education/Experience required
    * High school diploma or GED
    * Strong customer service experience
    * Ability to handle high volume calls
    * General computer knowledge with experience in high-volume data entry
    * Associate or bachelor's degree, Pharmacy technician certification, registered nurse, clinical
    Skills Required
    * Good organizational and multi-tasking skills
    * Strong analytical skill
    * Ability to collaborate and work within a team environment
  • Location: Kingston
    Job Type : Permanent
    Date: Monday, 04 February 2019
    Are you seeking a chance to grow in an office environment with integrity and opportunity for career advancement and leadership in a corporate culture of teamwork and engagement that looks ahead to the future? Manpower can make it happen!
    Our Client, one of the top Call Centres in Canada is looking for candidates to join their Customer Service Representative team. This is your chance to enter the ocean of opportunities and growth.

    What's in it for you?
    * Pay rate - $14.00 + Benefits Package includes Dental & Employer Funded Pension Plan
    * Paid Statutory Holidays
    * Available to work shifts from 8AM to 8PM Monday to Friday

    What the job is?
    * you will be responsible for providing exceptional customer service to our incoming Call Centre clients
    * contribute to our team by identify all opportunities to retain and grow our business
    * offer our clients a full range of products and services to meet their needs via the telephone
    * play a key role in enhancing the customer experience by providing high quality service at every interaction

    What you bring to the job:
    * Positive attitude and competent phone demeanor
    * Your enthusiasm to develop your career
    * Fluent English
    * Willing to assist in a professional, friendly and efficient manner
    * Excellent communication and listening skills
    * Flexibility and Adaptability

    Stop your job search and apply today. Do you need more information? Contact our recruiters at 613-384-9675. We love referrals. Visit www.manpower.ca/referral to easily share opportunities with friends and family and increase your compensation for each successful referral. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.ca/mypath and like Manpower Eastern Ontario on Facebook.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: St Catharines
    Job Type : Contract
    Date: Monday, 04 February 2019
    A client of our in downtown St. Catharines is seeking customer service representatives for their facility. This is a full time 6 month contract with potential to be hired on.

    In this role you will deliver exceptional customer service via email, instant chat, and inbound phone calls.

    This role will begin in early March. We are actively interviewing candidates, please apply if this sounds like a fit for you!

    Job Details:

    - $16 per hour
    - Full Time Hours
    - $1000 signing bonus for 6 weeks of continuous work
    - Work at a company that fosters your growth and training
    - Paid Training
    - Downtown St. Catharines Location, bus accessible and employee parking provided
    - Shifts between hours of 8 am and Midnight (Must be flexible to work between these hours)

    Duties:

    - Maintaining high customer satisfaction ratings and service level agreements
    - Fulfilling work satisfying customer expectations in a way that also complies with best practices Demonstrating empathy by listening attentively to customer concerns
    - Sense of achievement providing excellent customer service and technical support in an inbound customer contact environment
    - Ensure that the complex of Customer care needs are resolved in a timely fashion

    Qualifications:

    - 1 year previous customer service experience
    - Ability to pass a criminal background check
    - High School Diploma
    - Strong communication and computer skills

    If this sounds like a fit for you, please apply today for immediate consideration!

    Not the job for you? Manpower pay $100 for every successful referral!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Tempe
    Job Type : Contract
    Date: Monday, 04 February 2019
    Position: Early Stage Collections
    Located: Mesa
    Paying: $15.25 hourly
    Length: DIRECT HIRE

    30 SPOTS to start In March
    You will need to provide updated resume reflecting Early Collections experience, a PLUS if collections is in auto loans
    Job Duties:
    Collects in accordance with all state and federal laws inclusive of Fair Debt Collection Practices Act (FDCPA). ● Makes effective use of the dialing system to increase right party contacts. ● Independently evaluates each account and determine the best course of action for the customer in resolving the problem permanently to avoid any further delinquencies. ● Meets assigned standards and expectations as required. ● Ensures accounts are worked according to business strategy and within Quality Assurance guidelines. ● Determines the reason for delinquency and assists the customer in resolving the problem permanently, to avoid any further delinquencies. ● Educates the customer about the terms of the contract. ● Adheres to all company policies and procedures.
  • Location: Monticello
    Job Type : Contract
    Date: Monday, 04 February 2019
    Reputable and reliable company in Monticello is looking for an Errand Runner to do a variety of tasks that will include delivering the mail, event setup and preparation, as well as managing inventory. This $15 position is part-time and around 33 hours a week on a daytime shift. We are looking for candidates who can multitask, manage their time and be flexible with tasks assigned from day to day. A driver's license is required for this position. Apply for this position here: www.manpower.com We can't wait for you to be a part of this awesome company!
  • Location: Aurora
    Job Type : Contract
    Date: Monday, 04 February 2019
    5am to 2pm SAT/SUN ONLY Car sharing program at Airport Parking - Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Must be able to drive standard and automatic. Driver's License is required.
  • Location: Eastern Tulsa
    Job Type : Temporary
    Date: Monday, 04 February 2019
    Service Dispatch Office Assistant

    Now seeking an Office Assistant to assist in a fast paced service dispatch office at the City of Tulsa!

    * Monitor alarm and security systems
    * Dispatch field workers and completing work orders.
    * Direct contact with customers and handling issues/complaints as needed, so must have excellent customer service skills
    * Gather report information and complete data entry projects to compile proper report records.
    * Must be knowledgeable with the use of office equipment such as a computer, fax machine, copier/printer/scanner, and dispatch radio.

    Requirements:

    * 1+ year of recent dispatching experience is needed with the use of a Two-way Radio
    * Must have strong knowledge of Tulsa Area Streets divided by several districts
    * Ability to quickly read and identify area locations on maps to effectively communicate to field crews
    * Proficient user of Microsoft Excel and Word is a must
    * High school diploma or equivalent will be required.

    Monday-Friday; 8:00am-5:00pm for 3-6 months while training and then the schedule will go to a rotating night shift schedule of 4:00 PM to Midnight or Midnight to 4:00 AM, so MUST be flexible in schedule availability.

    Pays $14.25/hour

    Post offer background check, drug screen and verifiable education will be required.

    Together, Manpower and University of Phoenix are offering actively assigned eligible Manpower associates FULL TUITION COVERAGE in pursuit of a first-time bachelor's degree through MYPATH! Learn more by clicking: https://www.manpower.com/wps/portal/manpowerUSA/career-resources
  • Location: Kingston
    Job Type : Permanent
    Date: Friday, 01 February 2019
    Are you seeking a full time permanent career as a Customer Service Representative? We have the position you have been looking for! Do you like helping other people and enjoy collaboration? This position will allow for team building experiences and involvement.

    What's in it for you?
    * Benefits Package includes Dental & Employer Funded Pension Plan
    * Paid Statutory Holidays
    * Available to work shifts from 8AM to 8PM Monday to Friday

    What the job is?
    * you will be responsible for providing exceptional customer service to our incoming Call Centre clients
    * contribute to our team by identify all opportunities to retain and grow our business
    * offer our clients a full range of products and services to meet their needs via the telephone
    * play a key role in enhancing the customer experience by providing high quality service at every interaction

    What you bring to the job:
    * Positive attitude and competent phone demeanor
    * Your enthusiasm to develop your career
    * Bilingual French and English
    * Willing to assist in a professional, friendly and efficient manner
    * Excellent communication and listening skills
    * Flexibility and Adaptability

    Stop your job search and apply today. Do you need more information? Contact our recruiters at 613-384-9675. We love referrals. Visit www.manpower.ca/referral to easily share opportunities with friends and family and increase your compensation for each successful referral. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.ca/mypath and like Manpower Eastern Ontario on Facebook.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs
  • Location: Torrance
    Job Type : Temporary
    Date: Friday, 01 February 2019
    Manpower is recruiting for a Customer Service Representative to work a 3 month assignment, in Torrance, CA!

    Takes incoming calls from Warehouse customers to deliver goods from warehouse inventory. The Customer Service Representative is a customer minded, service oriented, detailed person, able to multi-task and make decisions that help serve our customer's goals. This is a 24 x 7 operation and the position requires the individual to be flexible to do shift work, weekends and holidays.

    Requirements Include: High quality customer service skills, Detail oriented for our customer's success, Good computer skills (Windows, Microsoft Outlook), Good typing skills (minimum requirement of 25 wpm).

    Hours:: 8AM - 5PM, Mon-Fri
    Location: 19701 HAMILTON AVE TORRANCE CA 90502
    Pay Rate: $14.80

    Don't delay, apply today!

    I'm here to help! Contact me at LaShalle.cross@manpower.com

    Manpower is an equal opportunity employer.

    #Manpower #WeHire #WorkWorkWork #ReferAFriend #CustomerServiceRep
  • Location: Thorold
    Job Type : Contract
    Date: Friday, 01 February 2019
    Our client is looking for great Customer Service Representatives specializing in Social Media, at their Thorold location. This role will support the business' customer base through chat, email and phone support. We are looking for flexible and quick learners, able to adapt to continuously evolving needs of both the business and the customer.

    This role will begin early March and be a full time, 1 year contract with the potential for hire. This is an exciting opportunity for an experience customer service representative that has a strong knowledge of social media.

    What's in it for you?
    - Full time hours
    - 12 Month Contract, with potential for hire
    - Hours between 8 am and 11:30 pm (must be flexible to work between these hours)
    - $16.00 an hour

    What you will be doing:
    - Support and expand social media self-serve advertising customer base
    - Provide product and basic tool support to improve customer experience
    - Receive and log all customer problems, requests and issues and ensure proper documentation
    - Perform customer requests and identify problems
    - Follow-up on incidents with customers to ensure customer satisfaction

    What you bring to the role:
    - High school Diploma or GED
    - Minimum of 1 year customer service experience
    - Excellent communication skills
    - Ability to work all shifts as required
    - Experience using social media

    What can you expect?
    - Free onsite parking
    - Spacious work stations with updated technology platforms and equipment
    - Supportive environment to assist with individual success
    - Complimentary coffee, tea and hot chocolate bar
    - A sense of community! We pride ourselves on our inclusive, open, and engaging work environment

    If this sounds like something you would like to be considered for, please call apply today! You can also email application to kaleigh.walters@manpower.com

    Not the position for you but know someone who'd make a great fit? At Manpower we pay $100 for successful referrals!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Jacksonville
    Job Type : Contract
    Date: Friday, 01 February 2019
    Do you have experience with HIPPA regulations and knowledge and experience with releasing medical records? Manpower is currently seeking a Release of Information specialist, to join our clients team in Jacksonville.

    Job Duties:
    * Interprets and responds to requests for protected health information.
    * Ensures the privacy of the patient by safeguarding and protecting protected health information in the performance of duties.
    * Fulfills release of information requests in an accurate and professional manner within timeframes established in contracted Service Level Agreements with the customer.
    * Adheres to Customer policy and Company policy, as well as state and federal regulatory guidelines surrounding the release of protected health information.
    * Reproduces protected health information using a variety of technologies, including photocopiers, scanners and facsimiles.
    * Performs data entry functions, utilizing company's tracking application, to log, monitor, and complete requests for information.
    * Provides routine service to customers regarding release of information requests, and the retrieval and delivery of protected health information and materials on-site at customer facilities and at designated Company Record Centers.
    * Attend meetings and/or training to keep abreast of industry and regulatory changes effecting release of information functions.
    * Process all requests for release of information by locating and retrieving the corresponding protected health information in a timely and efficient manner and as prescribed by company policies and procedures.
    * Safeguard and protect the patient's privacy by verifying the requestor type and release requirements in accordance with HIPAA guidelines and company policy.
    * Perform other duties as assigned.

    Qualifications:
    * **PLEASE NOTE** Candidates must have knowledge and experience of releasing of medical records. Must have IOD or CIOX experience
    * Demonstrated ability to maintain a high level of confidentiality regarding patient information.
    * Knowledge of HIPAA preferred.
    * High comfort level with computer programs and software.
    * Proficiency with data entry functions.
    * Strong organizational and interpersonal skills; attention to detail and the ability to multitask.
    * Solid oral and written communication skills.
    * Must be able to interpret company Release of Information Guidelines for validation of all ROI requests received.

    **Serious inquiries only**

    Please ensure that you have a profile completed at www.manpower.com.
  • Location: Mississauga
    Job Type : Permanent
    Date: Thursday, 31 January 2019
    Manpower is currently recruiting for Bilingual Customer Service Representatives on behalf of our client, a multinational home furnishings manufacturing supplier located in Mississauga, ON. This company seeks a service-oriented and hardworking bilingual professional to perform top quality customer service. This company offers company standard benefits, and competitive and commensurate compensation.

    Job Details:

    *Competitive and commensurate compensation.
    *Company benefits.
    *Two weeks of vacation.
    *Day time hours: 8:30AM - 5:00PM; Monday - Friday

    Job Duties:

    *Greeting incoming visitors and customers professionally - directing them to relevant department or colleague, and by providing necessary paperwork.
    *Taking inbound telephone calls - providing top quality customer service, demonstrating company and product knowledge, and providing troubleshooting and technical support.
    *Processing customers' purchase orders and part orders, through receipt to shipping.
    *Office administration work includes completing paperwork, filing, mailing invoices, arranging postal or courier shipments.
    *Other duties as assigned.

    Qualifications:

    *3+ years of customer service experience in an office environment.
    *Strong bilingual communication (both written and verbal) in English and French.
    *Proven and demonstrated skill in customer service, time management, and problem-solving.
    *Proficiency in MS Office applications, including Excel.
    *Plumbing experience considered an asset, but not required.
    *Experience working with an ERP system. Experience working with Navison considered an asset.

    We encourage all interested candidates to apply for immediate consideration.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Romulus
    Job Type : Contract
    Date: Thursday, 31 January 2019
    Are you looking for the opportunity to use your customer service skills? Manpower has a great Outbound call center opportunity available.
    What's in it for you?
    * $12/hr.
    * Day shift - Mondays - 8am - 8pm & Tuesday - Friday 11:30am - 8pm
    * Monday - Friday schedule
    * Fun and exciting work environment!
    What is the job?
    * Inbound call center
    * Assisting customers with replacing products or general questions
    * Data entry
    What you bring to the job?
    * Pleasant voice and a friendly smile!
    * Interest in bringing quality customer service to a great company
    * Willingness to grow and strive
    * Must have previous call center or customer service experience
    * Ability to pass a drug screen and background check

    Apply with us today! If you would like more information on this position, give us a call at 313-291-2089, we would love to speak with you.
    Know someone that would be a great fit for this position? We love referrals! Please share our opportunities with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath