Home  Call Center and Customer Service Jobs
  • Location: Indianapolis
    Job Type : Permanent
    Date: Tuesday, 08 January 2019
    Looking to WORK FROM HOME???

    We are looking for a virtual telemarketer with 1-2 years of cold calling experience

    Responsible for making outbound telemarketing cold calls to small to mid-sized companies and trying to set up appointments for various businesses, including, banks, manufacturers, and medical programs.
    Employees will be trained in telemarketing, how to use the systems and on each campaign
    Must haves-
    Previous outbound cold calling telemarketing or appointment setting experience
    Must sound professional over the phone
    Must have landline, computer, and access to printer and fax machine

    Minimum 25 hours per week
  • Location: Moncton
    Job Type : Contract
    Date: Monday, 07 January 2019
    Manpower is currently recruiting for Bilingual Customer Care Representatives to work with one of our well established clients in Moncton, NB. You must be fluently Bilingual (English/French), have a drive to provide top notch customer service, and possess strong computer skills.

    These positions are long term and full time, with day shifts of Monday to Friday, 8:30am to 5:00pm. These positions start at $16/hour.

    If you are interested in learning more about this opportunity, please apply to Manpower today!
  • Location: Mississauga
    Job Type : Contract
    Date: Monday, 07 January 2019
    In this exciting role, the Bilingual Consumer Service Representative (CSR) is responsible for establishing and maintaining relationships with consumers on behalf of our Client by taking personal and complete responsibility for each consumer contact via phone, email or social media and by ensuring that consumer needs are met. Serving as an external brand ambassador to the consumer in Canada this role must convey professional expertise in our products, brands and services.

    The Job:

    * Manage consumer interactions in both French and English professionally, efficiently and with good communication skills.
    * Acknowledge and appropriately greet and assist every consumer in a timely manner, attending to consumer questions, complaints and concerns immediately, and facilitate satisfactory resolution.
    * Adhere to published policies and procedures and ensure that all consumer interactions are properly documented in SAP.
    * Leverage superior product technical knowledge and resources to resolve consumer product questions, thereby avoiding unnecessary service calls.
    * Effectively present and make recommendations on products; conveying quality, integrity and a superior understanding and delivery of consumer needs.
    * Exceed established key performance indicator metrics such as: consumer satisfaction, attendance, adherence to schedule, service call avoidance, average handle times, and resolution.
    * Provide back-up support for other queues and departments as necessary.
    * Complete Daily and weekly reporting metrics

    What's in it for you?
    * $21.00 per hour
    * 10am to 7pm shift
    * Fun, upbeat, and progressive work environment
    * Opportunity for advancement in the company
    * Weekly pay plus 4% vacation pay
    * Access to Manpower's online skills development database

    What you bring:
    * Excellent communication in both English and French (written and verbal)
    * High School diploma or equivalent required, college degree strongly preferred
    * Minimum 1 year experience in consumer service
    * Demonstrated customer obsession resulting in the ability to meet and exceed consumer needs
    * Pro-active problem solving skills
    * Ability to work well within team environment
    * Intermediate proficiency with keyboard and Microsoft Office applications
    * Ability to work with multiple systems at any given time.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs
  • Location: Wallagrass
    Job Type : Temporary
    Date: Monday, 07 January 2019
    Customer Service Representatives
    A busy office in the Fort Kent area now has multiple anticipated openings for Customer Service Representatives! If you take pride in providing a great customer experience, this is an excellent opportunity to get your foot in the door to permanent employment and gain insurance industry knowledge at a growing local company!

    What's in it for you?
    Stable full-time, temp-to-hire employment
    $11-12/hour, paid weekly
    Monday-Friday schedule working between the hours of 7am-7pm
    Build on your previous call center or customer service experience while gaining knowledge of the health insurance industry

    What will you be doing?
    Handling inbound calls in a call center environment
    Providing excellent customer service and claims assistance

    What will you bring to the job?
    A call center or customer service background
    Computer proficiency
    Excellent written and verbal communication skills
    Ability to successfully complete training, including HIPPA and confidentiality requirements

    Let's try to put an end to your job search by applying today. Contact a team member today by applying online, calling 207-554-4376, or texting "Fort Kent CSR" to 207-560-0913.
    You can also find all of our open positions by visiting www.ManpowerMaine.com. We look forward to working with you!

    You'll love working with Manpower - but don't take our word for it! Here's what one of our associates had to say about their experience: "I have had nothing but the best experience working with Manpower - everyone there is so nice and professional. Manpower goes above and beyond - I could not be any happier with their services!" - C.B., Portland
  • Location: Austin
    Job Type : Contract
    Date: Monday, 07 January 2019
    Job Description:

    Interact professionally with providers and ancillary staff to provide appropriate and timely response to inquiries and concerns regarding provider enrollment and file maintenance for Medicaid programs.
    Process to completion 100% of assigned applications utilizing documented work instructions daily and meet minimum daily quotas
    Data entry (of paper applications) with validation of provider submitted enrollment information to insure the enrollment application meets the minimum standards
    Send out deficiency letters to notify providers of incomplete apps
    Qualifications:

    Must be detailed oriented.
    High school degree or GED required
    2 years college preferred (emphasis on Business Administration or Healthcare Management) or equivalent work experience
    Experience in processing enrollment applications in Healthcare Insurance market, Workers Comp market, or Medicaid market.
  • Location: Montr��al
    Job Type : Contract
    Date: Sunday, 06 January 2019
    Vous souhaitez travailler au centre-ville de Montreal dans une des banques les plus connue du Canada ? Si oui, lisez ce qui suit, notre client est à la recherche d'un(e) Conseillèr(e) technique afin d'offrir un soutien technique téléphonique au niveau des produits offerts, des systèmes utilisés ou de l'application des processus de travail.

    Le mandate est d'une durée d'un an avec une possibilité de prolongation.

    Le poste est du lundi au vendredi avec des horaires de jour (40 heures par semaine).
    Le salaire est de 19$ de l'heure et la localisation est proche de la station Bonaventure au centre-ville de Montreal.

    Au quotidien, vous serez amené à :

    * Établir et maintenir une relation de confiance au téléphone en assurant satisfaction des usagers et en offrant un service personnalisé.
    * Travailler en mode de résolution de problème active auprès des usagers en identifiant leurs besoins, en cernant rapidement la problématique présentée et adaptant vos interventions par la sélection et l'application de méthodes et de techniques établies.
    * Maintenir à jour vos connaissances des produits, services et systèmes utilisés par les usagers du réseau.
    * Détecter les problématiques récurrentes rencontrées par les usagers du réseau et formuler des recommandations au palier supérieur.
    * Documenter chacune de vos interventions afin d'être en mesure d'élaborer des solutions pertinentes à long terme, dans le but d'améliorer continuellement la qualité du service.
    Nous recherchons une personne bilingue, qui a déjà travaillé en centres d'appel et en service à la clientèle. Cette personne doit posséder un DEC ou une équivalence académique et 3 ans d'expériences dans le domaine.

    Vous êtes le candidat idéal ? Faites nous parvenir votre cv !

    Coline Ronda
    Spécialiste en acquisition de talent
    Courriel : coline.ronda@manpower.com
    Tel : 514-848-9922 ext. 4101
  • Location: Fayetteville
    Job Type : Contract
    Date: Friday, 04 January 2019
    Are you fluent in English AND Spanish?
    Are you a Call Center Professional - a Customer Service Whiz?!... Look no further. We have the opportunity for you!

    As a Customer Service Representative in our client's call center, you'll be a driving force for keeping high-level customers satisfied. Your attention to detail and organizational abilities will help you achieve successful one-call resolutions with our client's most valuable external assets - its clients. You delight in effective problem resolution. You're highly self-motivated. Extremely organized. You put your excellent people skills to good use. You have 3-5 years of experience in an office environment, preferably some in customer service.

    The ideal candidate possess:

    FLUENT in Spanish/English
    Call Center experience PREFERRED
    Minimum High School Diploma/GED
    A passion for customer service
    Initiative, knowledge, and drive!

    You can see it. More challenging work. A more interesting work environment. The opportunity to use your finely honed skills to make a real difference. And to collect pay that reflects your talent and expertise.

    Besides gaining valuable experience with some of the most reputable organizations in the market, you'll gain access to Manpower comprehensive benefits package.

    Apply today!!
  • Location: North York
    Job Type : Contract
    Date: Friday, 04 January 2019
    Our client is looking for Bilingual (English/French) Customer Service Representatives. You will be responsible for managing and developing mutually beneficial relationships with customers. If you are interested, please see below
    What You Will Be Doing
    * Responsible for taking inbound and outbound calls regarding consumer products
    * Act as an expert source of knowledge for customers on a variety of business needs.
    * Develop and maintain relationships with customers and foster overall customer satisfaction
    * Guiding customers through troubleshooting steps for various consumer products
    Required Skills:
    * Must be fluent and familiar with Quebec French dialect and expressions
    * Speak clear and concise to inform and resolve based on logical thinking
    * Use multiple computer applications
    * Adhere to training and expectation
    * Strong written skills in both French and English (grammar and spelling)
    * Able to communicate via email and know how to command a dialogue
    * Basic Computer Skills/ knows how to operate and navigate on a computer
    * Can type at minimum 25 words a minute
    * Some technical skills/troubleshooting
    What's in it for you?
    * $17.00/hour + 4% vacation pay
    * Weekly pay, directly deposited
    * Referral Bonus Program ($100 bonus per person referred
    * Open availability from 8:00am to 11:00pm, Monday to Sunday
    Interested? Don't wait! Apply NOW!!
    Get a bonus for who you know! Help friends and family find a job and earn money for yourself! Check out https://www.manpower.ca/referral or contact us today to learn more!
    Manpower Group recognizes importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair, and inclusive environment by offering equal opportunity to access our services. At Manpower group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Grand Rapids
    Job Type : Temporary
    Date: Friday, 04 January 2019
    Steelcase is looking for a customer service oriented individual with excellent communication and problem solving skills to fill a position at the Grand Rapids Business Center on 44th St! This is a first shift position with potential to grow and develop with experience. Adaptability, motivation and the desire to improve and succeed is a must! Call center, project management, and independent clerical work experience a strong plus.

    Job Responsibilities:
    * Receive approximately 15 calls per day to enter and update work orders
    * Enter work order into system while on phone with customer
    * Receive and enter electronic orders in-between phone calls
    * Prioritize work and be a highly organized self-starter.
    * Work on multiple accounts/tasks simultaneously in an organized and consistent manner
    * Work supportively in a team environment
    * Work independently and stay on track
    * Always deliver quality customer service
    * Address difficult calls from upset clients and turn the call around for a positive outcome
    * Analyze issues and determine a good solution for problems, following through to outcome
    * Ultimate goal is multiple customer account ownership with the ability to attend meetings, manage work orders and their progress, and coming up with improvement plans, research tasks and problem resolution

    Minimum Requirements:
    * High school diploma or equivalent
    * One year minimum of experience in customer and client relations, call center, or equivalent experience in sales or telemarketing and customer support.
    * Excellent interpersonal and communications skills - verbal and written
    * Customer orientated with the ability to adapt and respond to various types of characters
    * Clerical and Personal Computing skills (Quick typing speed, familiarity with outlook, word and excel
    * Strong phone handling skills
    * Ability to multi task, prioritize, manage time and self-motivate
    * Problem solving and skills in solution resolution

    Key Competencies:
    * Listening skills
    * Problem analysis and problem-solving
    * Attention to detail and accuracy
    * Data collection and ordering
    * Customer service orientation
    * Adaptability and initiative
    * Stress tolerance
    * Motivated and curious - Self-motivated / self-driven
    * Time management and multitasking
    * Confident coming up with new ideas or searching for areas of improvement
  • Location: Melbourne , Malabar , Melbourne Beach , Melbourne Village , Palm Bay
    Job Type : Contract
    Date: Friday, 04 January 2019
    Looking for upbeat, positive, team player who likes to talk to people. If you are a people person and can type 35 wpm then we need need to talk. Immediate permanent position for the right person. Must be able to work a flexible schedule with availability from 8am - 9`pm and did I mention, you must like talking to people? Call me if you are serious about a career, not a job!
  • Location: Melbourne , Malabar , Melbourne Beach , Melbourne Village , Palm Bay
    Job Type : Contract
    Date: Friday, 04 January 2019
    Looking for upbeat, positive, team player who likes to talk to people. If you are a people person and can type 35 wpm then we need need to talk. Immediate permanent position for the right person. Must be able to work a flexible schedule with availability from 8am - 9`pm and did I mention, you must like talking to people? Call me if you are serious about a career, not a job!
  • Location: Toronto
    Job Type : Contract
    Date: Friday, 04 January 2019
    Are you looking to work in an amazing work culture ? Are you looking for 40 hours per week of work and Weekly Pay ?

    Manpower has a position for Executive Assistant. The role is based in Downtown Toronto
    Its a long term contractual role with wage rate of $21.30/Hour.

    What is in it for you?

    - Weekly pay
    - Great working environment
    - Consistent work
    - Competitive Wages
    - Start ASAP

    What is the job?

    - Reporting /Assistant Vice President
    - - Clerical duties

    What you bring to the job?

    - A hard working attitude
    - Administrative experience /Executive Assistant experience
    - Available to work up to 40 hours per week

    Stop your job search and apply today!! Do you need more information? Contact our recruiters at 4165101211. We love referrals! Visit www.manpower.ca/referral to easily share opportunities with friends and family and increase your compensation for each successful referral.

    Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's job at www.manpower.com/mypath

    Manpower Group recognizes the importance of providing an accessible and barrier free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
    Toronto, Ontario
  • Location: Montr��al
    Job Type : Contract
    Date: Thursday, 03 January 2019
    Vous souhaitez travailler dans l'une des sociétés d'assurances les plus connue à travers le monde? Si oui, lisez ce qui suit, notre client est à la recherche d'un(e) Agent(e) en centre d'appel afin d'offrir un service à la clientèle hors pair auprès des courtiers et clients externes et internes relativement à la collection des primes qui sont payables directement à la compagnie.

    Le poste est du lundi au vendredi avec des horaires de jour (40 heures par semaine).
    Le salaire est de 19.50$ de l'heure et la localisation est proche de la station Sauvé à Montréal.

    Au quotidien, vous serez amené à :

    * Répondre et traiter tous les appels et courriels entrants pour les lignes personnelles et lignes commerciale
    * Modification de la facturation
    * Modification d'information bancaire
    * Transaction et application de paiement par carte de crédit
    * Réinstallation de police selon les normes spécifié

    Nous recherchons une personne bilingue, qui a déjà travaillé en centres d'appel et en service à la clientèle. Cette personne doit posséder au moins 1 ou 2 ans d'expériences dans le domaine.

    Vous êtes le candidat idéal ? Faites nous parvenir votre cv !

    Coline Ronda
    Spécialiste en acquisition de talent
    Courriel : coline.ronda@manpower.com
    Tel : 514-848-9922 ext. 4101
  • Location: Fenton
    Job Type : Contract
    Date: Thursday, 03 January 2019
    The Creve Coeur, MO Manpower is currently looking for energetic, outgoing and professional Call Center Sales Representatives in the Fenton, MO area.

    Job Summary: Maximize sales opportunities by effectively answering and handling inbound (some outbound) calls in an effort to acquire new customers, and offering them additional products and services.

    MAJOR DUTIES AND RESPONSIBILITIES

    * Establish and maintain a high level of customer satisfaction, professionalism and courtesy during all transactions.
    * Consistently meet or exceed weekly and monthly sales activity goals by utilizing sound telephone based selling techniques.
    * Respond to inbound sales calls promptly and efficiently, as outlined by the required call handling metrics, to include productive time, schedule adherence, handle time, after call work, etc.
    * Effectively and efficiently sell products and services to prospective customers and maximize additional revenue from existing customers by selling incremental products and services through use of recommended sales techniques. Identify and maximize up selling and cross selling sales opportunities.
    * Ability to learn and master order processing billing system regarding all aspects of new sales order entry, order inquiries, and other tools and functions as they relate to the inbound sales function.
    * Have a full understanding of and consistently demonstrate proficiency at explaining all products and services to existing and prospective customers.
    * Work with other departments, as necessary, to resolve customer issues.
    * Perform other duties as required by supervisor.

    WORKING CONDITIONS

    * Call Center type environment
    * Variable hours; schedule will depend on ranking amongst your team mates. Call Center hours from 7a-9p. May include weekend hours and holidays.

    REQUIRED QUALIFICATIONS

    Skills/Abilities and Knowledge

    * Ability to apply appropriate sales techniques and demonstrate sustained achievement of stated sales goals
    * Strong computer and consumer electronics skills
    * Ability to use personal computer and appropriate software applications to include billing system and other role-related tools
    * Excellent verbal and written communication skills
    * Excellent organizational skills
    * Ability to prioritize and organize effectively
    * Ability to show judgment and initiative and to accomplish job duties
    * Ability to perform job at workstation for prolonged periods of time

    Education

    * High school diploma or equivalent

    Related Work Experience

    * Minimum 2 years call center sales experience

    This is a temporary position that will go thru about August of 2019 and may be a permanent position for the right candidates. Pay is $13 hourly. Must have an updated resume for consideration.

    To apply, go to Manpower.com or call Heather at 314-692-4215 with further questions.
  • Location: Palm Desert
    Job Type : Contract
    Date: Thursday, 03 January 2019
    Manpower has an immediate temporary to permanent opportunity with a well-respected local company. If you have excellent customer service skills as well as (call center) experience and a warm engaging phone personality, we would like to speak with you! We are looking for someone with the following skills:

    -Ability to give full attention to what others are saying, asking appropriate questions, without interrupting.
    -Using logic and reasoning to identify solutions and resolutions.
    -Comfortable taking inbound calls while processing data. Up to 60 to 100 calls per day
    -Calm under pressure with the ability to persuade others.
    -Excellent with team members, organized, with strong written and verbal skills.
  • Location: Fenton
    Job Type : Contract
    Date: Thursday, 03 January 2019
    Come join a creative team of Customer Engagement Specialists for one of the largest moving companies in America! This position is temporary to hire opportunity for the
    right candidate. Location is Fenton, Mo and the pay rate is $13.00.
    Job Description
    .Receive inbound and make outbound calls to warm leads for the purpose of scheduling appointments
    Gather necessary information regarding customer's moving needs and offer information
    Introduce and gauge interest in various value-added services
    Maintain lead center database
    Qualifications
    Great communication skills Organization Sales experience Proficient with E-mail, Microsoft Office Suite products and internet browsers
    To apply, go to Manpower.com or call 314 692-4215 for more information
  • Location: Montr��al
    Job Type : Contract
    Date: Thursday, 03 January 2019
    Vous souhaitez travailler au centre-ville de Montreal dans une des banques les plus connue du Canada ? Si oui, lisez ce qui suit, notre client est à la recherche d'un(e) Conseillèr(e) technique afin d'offrir un soutien technique téléphonique au niveau des produits offerts, des systèmes utilisés ou de l'application des processus de travail.

    Le poste est du lundi au vendredi avec des horaires de jour (40 heures par semaine).
    Le salaire est de 19$ de l'heure et la localisation est proche de la station Bonaventure au centre-ville de Montréal.

    Au quotidien, vous serez amené à :

    * Établir et maintenir une relation de confiance au téléphone en assurant satisfaction des usagers et en offrant un service personnalisé.
    * Travailler en mode de résolution de problème active auprès des usagers en identifiant leurs besoins, en cernant rapidement la problématique présentée et adaptant vos interventions par la sélection et l'application de méthodes et de techniques établies.
    * Maintenir à jour vos connaissances des produits, services et systèmes utilisés par les usagers du réseau.
    * Détecter les problématiques récurrentes rencontrées par les usagers du réseau et formuler des recommandations au palier supérieur.
    * Documenter chacune de vos interventions afin d'être en mesure d'élaborer des solutions pertinentes à long terme, dans le but d'améliorer continuellement la qualité du service.
    Nous recherchons une personne bilingue, qui a déjà travaillé en centres d'appel et en service à la clientèle. Cette personne doit posséder un DEC ou une équivalence académique et 3 ans d'expériences dans le domaine.

    Vous êtes le candidat idéal ? Faites nous parvenir votre cv !

    Coline Ronda
    Spécialiste en acquisition de talent
    Courriel : coline.ronda@manpower.com
    Tel : 514-848-9922 ext. 4101
  • Location: Winnipeg
    Job Type : Contract
    Date: Thursday, 03 January 2019
    Looking for Dynamic Customer Service Agents - English Speakers!

    Then, step into a new environment with a mission to help people…
    Finally, a job that has a purpose…
    An opportunity that you just can't duplicate…

    We are looking for the best talent to keep elevating the experience at our client. We are looking for English Speaking professionals to join immediately for Temporary Full Time initially for 6 months with possible extension and possible of becoming permanent role. Our client is located in Downtown and has growing for several years. If you have passion in helping people and organizations have a positive impact in our world, join the team and together we can help people help others.

    This position is set to commence ASAP

    What's in it for you?

    * Basic Hourly Wages - $11.35HR
    * Paid Training and Great Incentive Programs
    * Opportunity for permanent employment
    * Guaranteed for 32-40 Hours of weekly work schedule

    What's the job?
    * Receiving inbound calls and making sure all queries are handled
    * Main goal is to transform the donor journey to a long term relationship or for life
    * Have a fruitful donor engagement during calls

    What you bring to the job?
    * You have to be available ASAP to start work
    * You have to be available between Monday and Sunday; between 6AM to 11PM; must be able to work 5 days a week
    * You have to be computer literate particularly in MS Office and can type at least 30 words per minute
    * You must be okay with public transportation or bus
    * You must have high school diploma (Grade 12) or equivalent with a minimum of one year experience in the field or in a related area focusing on customer service, sales and etc...
    * You must have excellent communication skills in English speaking and writing skills
    * You must have genuine concern for helping others and have a confident, professional demeanor

    Stop your job search and apply today. Do you need more information? Contact our recruiters at 204-949-7800.

    Not the job for you? Pass it along to your family and friends as you might be eligible for more dough with who you know! You will get $50 for a successful referral!

    We love referrals. Visit www.manpower.com/referral to easily share opportunities with friends and family and increase your compensation for each successful referral.
  • Location: Thorold
    Job Type : Contract
    Date: Thursday, 03 January 2019
    Our client is looking for great Customer Service Representatives specializing in Social Media, at their Thorold location. This role will support the customer base through chat, email and phone support. We are looking for flexible and quick learners, able to adapt to continuously evolving needs of both the business and the customer.

    This role will begin end of January and be a full time, 1 year contract with the potential for hire. This is an exciting opportunity for an experience customer service representative that has a strong knowledge of social media.

    What's in it for you?
    - Full time hours
    - 12 Month Contract, with potential for hire
    - Hours between 8 am and 11:30 pm (must be flexible to work between these hours)
    - $16.00 an hour

    What you will be doing:
    - Support and expand social media self-serve advertising customer base
    - Provide product and basic tool support to improve customer experience
    - Receive and log all customer problems, requests and issues and ensure proper documentation
    - Perform customer requests and identify problems
    - Follow-up on incidents with customers to ensure customer satisfaction

    What you bring to the role:
    - High school Diploma or GED
    - Minimum of 1 year customer service experience
    - Excellent communication skills
    - Ability to work all shifts as required
    - Experience using social media

    What can you expect?
    - Free on site parking
    - Spacious work stations with updated technology platforms and equipment
    - Supportive environment to assist with individual success
    - Complimentary coffee, tea and hot chocolate bar
    - A sense of community! We pride ourselves on our inclusive, open, and engaging work environment

    If this sounds like something you would like to be considered for, please call apply today! You can also email application to kaleigh.walters@manpower.com

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Winnipeg
    Job Type : Contract
    Date: Thursday, 03 January 2019
    Manpower is a Fortune 500 company, with a worldwide network of 4,400 offices around the globe and 32 offices in Canada. As a world leader in the employment industry, we have been named Americas Most Admired Staffing Company by Fortune Magazine for four consecutive years.

    Our client is a premier service provider for North American companies that can offer you the opportunity to make a difference in millions of lives. They ensure exceptional customer service experience to their customers and transforms conventional consumer interactions into more unique customer experience

    Manpower is seeking several Bilingual French Speakers for Customer Service Representative role. Starts on Immediately and February 2019

    What we offer:

    * Career Growth
    * Full Time Hours
    * Generic Benefits
    * Shift Premiums
    * Hourly Wages $13.35

    In order to qualify for this role, it is vital that you:

    * Completion of high school (Grade 12) or equivalent
    * Minimum of 1 year exceptional customer service experience in any related industry
    * Superior interpersonal and customer service skills
    * Superior verbal and written communication skills on both languages (French and English)
    * Ability to be flexible organized and manages priorities in a Fast Phase environment
    * Comfortable using Microsoft Word and Excel programs.
    * Good organizational skills and Ability to work independently or as a member of a team and get along well with others
    * Willingness to learn and flexibility to take on additional duties as requested

    Essential Functions
    * A successful candidate will answer phone or email inquiries from customers, depending on the job; you'll place orders, respond to and handle customer issues, or make appointments.
    * Customer Service Agents are expected to handle a high volume of calls and to have excellent communication and problem-solving skills.
    * You will build and maintain relationships with an organization's most important customers
    * This is a hands-on position working with assigned clients to make sure that they are satisfied with the company's services and products.
    * Your job is to ensure client satisfaction and to work with team members, other company departments, and external vendors to ensure that the customer's needs are met.

    To learn more about the changing world of work, please visit our website and follow us on Facebook Manpower Manitoba.