Home   Call Center and Customer Service Jobs
  • Valid City, State or Zip Code: Miami
    Job Type : Contract
    Date: Friday, 01 November 2019
    We are seeking for Customer Service Representative to become an integral part of our team in Miami, FL!

    *Temp to Perm: Yes. Temp-to-perm opportunity
    *Competitive salary: $11.00
    *Education: High School Diploma or GED Equivalent
    *Location: Miami, FL

    Job Description:
    *Provides front line, direct contact with customers when filing claims over the phone.
    *Informs customers of the organization's products and/or services.
    *Answers routine questions and resolves basic problems, refers more difficult items to higher level team members for guidance.
    *Files claims by collecting pertinent information from customers.

    Stop your job search and apply today. Do you need more information? Send me an email at Ruby.Bonifacio@manpower.com or you can call me direct at 414-312-5144 extension 1850. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath.
  • Valid City, State or Zip Code: Jacksonville
    Job Type : Contract
    Date: Thursday, 31 October 2019
    Do you always ensure the highest level of customer service is provided at all times? We are currently hiring for Bilingual Customer Support Reps for an amazing opportunity with a Jacksonville, FL company. You will be providing assistance to customers and sales force to ensure that all requests received are processed accurately within the quickest possible turnaround time.

    * Daytime hours, M - F, $14-$15 an hour
    * Being a part of one of the most INNOVATIVE companies in all of Jacksonville!

    Have questions? Give us a call. Please be sure to upload your UPDATED resume!
  • Valid City, State or Zip Code: Morrisville
    Job Type : Contract
    Date: Thursday, 31 October 2019
    The Customer Service Representative position is responsible for maintaining customer relationships by responding to inquiries, documenting actions taken, entering orders, and communicating clearly and positively both internally and externally.

    Essential Duties and Responsibilities:
    * Prepare for customer inquiries by studying products, services, and customer service processes.
    * Respond to customer inquiries with a positive attitude, while exhibiting a clear understanding of the inquiry by listening clearly and using active response methods.
    * Documentation of daily processes for training purposes
    * Review notes and records regarding previous inquiries and responses to offer an accurate response, while gathering and researching information, assembling and forwarding information as needed, and by verifying customer's understanding of information and the answer.
    * Record customer inquiries by documenting inquiry and response in customer's account records for all customers.
    * Improve quality service by recommending improved processes, and by identifying new product and service applications and sharing those with others in the company.
    * Update job knowledge by participating in educational opportunities.
    * Accomplish customer service and organization mission by completing related results as needed.
    * Other duties as assigned.



    Competencies:
    * An unquestionable work ethic and a high level of empathy.
    * Ability to communicate professionally in writing and verbally.
    * Must possess good communication and interpersonal skills for interacting and networking with customers.
    * Be organized and familiar with computers, having good data entry skills and the ability to read and interpret order and related information from the systems and from printed reports.
    * Excellent computer skills including Excel and Outlook.
    * Should be a team player and be able to carry out all tasks and effectively manage time.
    * Highly self-motivated individual who can build a rapport with a customer and achieve the highest level of customer satisfaction.
    * Ability to learn our website and products to help customers find the goods they are interested in.
  • Valid City, State or Zip Code: St. Paul
    Job Type : Contract
    Date: Thursday, 31 October 2019
    This role will be moving downtown Minneapolis in February of 2020.

    Hours: 3pm-11:30 pm, M-F

    Essential Responsibilities:

    Respond to user inquires through various communication channels including phone, email, chat, etc. regarding how to use the product and tool features to accomplish their specific tasks or milestones.
    Using product knowledge, this role will provide support to our users who are experiencing simple, standard or more complex issues with our products; troubleshoot and directly answer user questions to resolve the issues they are experiencing. Route issues that the Product Support Specialist is unable to resolve to the appropriate person or team for timely user resolution.
    Provide educational tutorials and support on the platform's capabilities and functionality to users.
    Capture client product support requests through internal workflow tools to ensure excellent user experience and support business metrics and reporting

    Knowledge, Skills and Abilities:

    High school diploma required.
    Strong technical aptitude and learning agility
    1-5 years previous experience in a client service or operational support environment
    Demonstrated knowledge of functional area
    Superior communication skills, especially in explaining technical terms in a way that non-technical individuals can understand
    High degree of independent problem solving and troubleshooting skills
    Ability to work well in a team collaboration environment
    Excellent organizational skills and attention to detail
  • Valid City, State or Zip Code: Halifax
    Job Type : Contract
    Date: Wednesday, 30 October 2019
    Manpower has an exciting opportunity for Bilingual candidates in the Halifax area!

    We are partnered with a Top Canadian Employer for Bilingual Customer Service Representatives (French/English) for their Halifax Office. This is a great opportunity for entry level and experienced customer service professionals.

    Job Details:
    $20.25 per hour
    6 month contract to start, with potential for extension and/ or hire (based on performance)
    Available to work shifts Monday through Sunday 8:00 am to 12:00 a.m. AST and Saturdays & Sundays - 9:00-9:00 AST.
    Halifax Location
    Great Opportunity to get your foot in the door with a Top Employer!

    Responsibilities:
    * Provide a high level of service to external and internal customers for all mainstream products within a product area and/or knowledge of a specialized function
    * Respond to all customer service inquiries, answering a standard number of calls and related investigation work by following set procedures and utilizing administrative expertise
    * Ensure positive and effective relationships are maintained with customers and sponsor partners
    * Act as primary contact for customers' requests by researching the problem/issue through interaction with multiple internal customers in order to find the appropriate information and solution
    * Proactively works to identify and correct customer issues, and resolve customer complaints and concerns, and coordinating with other staff and departments as required
    * Process transactions on specific product lines and maintain records accurately within established standards utilizing existing technology
    * Maintains a sound level of product, procedures, systems and industry knowledge, across specific product lines, and of the service provided by Affinity Markets.
    * Works with other team members to ensure a cohesive unit and consistent high level of service

    Knowledge/Skills:
    * Excellent organization skills, with the ability to prioritize under stressful and changing circumstances *
    Ability to maintain a "customer perspective" when dealing with customers and Sponsors. High level of phone confidence and professionalism. Excellent verbal and written communication skills.
    * Excellent customer service negotiation skills with the ability to maintain a positive customer relationship in a very difficult situation
    * Ability to identify workflow, systems and procedural issues and escalate issues appropriately
    * Strong interpersonal skills required for interaction with internal/external customers and team members.
    * Ability to learn a variety of computer platforms and business processes required.

    Sound like your dream job? Apply TODAY for immediate consideration!
  • Valid City, State or Zip Code: Chicago
    Job Type : Contract
    Date: Wednesday, 30 October 2019
    Temp to Hire in 90 days!!!
    Manpower is partnered with a Healthcare provider in Chicago's UIC/Rush medical district seeking Bilingual Spanish-English Patient Schedulers for their Call Center. Easy access to public transportation. This opportunity is temp to hire after 90 days with great benefits and pay $14-16 based on experience.
    We are looking for Patient Access/Scheduling experience to do the following:
    *Scheduling physician appointments
    *Answering incoming calls-call center environment
    *Verifying insurance
    *Using Cerner and EPIC systems
    *Working with multiple computer screens entering data
    You must have:
    *Ability to speak, read and write Spanish and English
    *Previous medical/healthcare patient access and/or scheduling experience
    *1-3 years Call Center/Customer Service experience
    APPLY TODAY WITH AN UPDATED RESUME FOR IMMEDIATE CONSIDERATION!
  • Valid City, State or Zip Code: Springfield
    Job Type : Temporary
    Date: Wednesday, 30 October 2019
    Hi,

    Manpower has immediate opening for Customer Care Specialist in Springfield, OH.

    What's in it for you?

    o $13.00 - 14.00 per hour

    o Shift: TBD

    o Temp-to-Perm

    What is the job?

    * Uses computerized system for tracking, information gathering and/or trouble shooting the items raised by the client/customer
    * They have adherence times and handle times to meet.
    * Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss.
    * Initially works in a single client /functional environment due to limited knowledge and skill set. More experienced associates will be involved in root cause analysis of more complex inquiries and will work in a multi-client or multi-functional environment.
    * This role requires listening to our customer's concerns and showing empathy while resolving their issue.
    * You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested.
    * A robust paid training environment that enables you to learn the business, the systems, policies and most importantly how to effectively engage and resolve customer challenges. Training will be a combination of classroom, online and side-by-side observations.

    What you bring to the job?

    * Customer care experience

    * High School Diploma or GED
    * Ability to pass the drug test and background check

    Stop your job search and apply today. Send a copy of your resume to rimajoy.centeno@manpower.com. Do you need more information? Contact our recruiters at 414-312-5144 ext. 1848. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Springdale - Washington County
    Job Type : Contract
    Date: Tuesday, 29 October 2019
    $10.00 per hour and will increase to $12.50 per hour after hired buy client.
    (4-8 weeks with perfect attendance and excellent performance)
    Full-time, 40 hours per week (Flexibility required as your schedule will change from week to week.
    Will be provided state of the art headsets, computers and technology.
    Must be able to pass drug screen and criminal background check

    There are a variety of shifts available, including Sunday-Wednesday; Monday-Thursday & Friday-Monday. These are 2nd shift opportunities and must have availability until midnight until Christmas. These are Temp-to-Perm positions and with perfect attendance and call stats, you could be hired on permanently within 30-60 days!

    $200 Sign-on Bonus after 80 hours!
  • Valid City, State or Zip Code: Montréal
    Job Type : Contract
    Date: Tuesday, 29 October 2019
    Customer service representative (Contract)

    The bilingual Customer Representative will be responsible for managing all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services. Customers may be internal or external with requests of varying degrees of complexity.
    Must have strong interpersonal, customer service and communication skills
    The work environment is challenging, fast-paced depending on the period, professional but relaxed in an insurance field.

    Description:
    1-2 years of experience of Customer Service
    Calls will be about information requests, case information requests, and information on medical coverage.
    Contractors will handle different requests
    All inquiries will be over the phone and questions will be answered directly during the calls, or after some research.

    Qualifications:
    Excellent communication skills in French and in English
    Enjoy searching for information
    Ability to multitask
    Details oriented
    Computer savvy

    Hours of operation:
    The shift will be from 8:00 pm - 8:00 pm (Monday to Friday).

    Représentant Service à la clientèle (contrat)

    Le représentant au service à la clientèle est responsable de la gestion des demandes des clients par téléphone, par courriel, prise de commandes et suivis. Les clients peuvent être soit externes soit internes et leurs demandes peuvent être variées de la plus simple à la plus complexes. Ce poste requiert de fortes habiletés interpersonnelles et de communication.
    L'environnement de travail et professionnel et présente des défis dans le domaine de l'assurance.

    Description :
    1 à 2 années d'expériences en service à la clientèle
    Les appels concernent des demandes d'information sur la couverture médicale et des requêtes sur ces cas particuliers.
    L'agent aura à traiter des demandes diverses
    Les réponses aux requêtes se feront durant l'appel après avoir fait les recherches nécessaires.

    Compétences :
    Excellentes habiletés en français et en anglais
    Aimer faire de la recherche d'information
    Habile pour le multitâches
    Orienté détails
    À l'aise en informatique

    Horaire de travail :
    L'horaire de travail est de 8h à 20h du lundi au vendredi.
  • Valid City, State or Zip Code: Springfield
    Job Type : Contract
    Date: Monday, 28 October 2019
    AIZJP00011328

    Customer Care Specialist I

    Pay Rate Range: $13.00 - $14.00

    The role of a Customer Care Specialist is a key position within Assurant because you are the voice of our organization and clients. You are highly valued as our customer's primary point of contact and you care about helping others. The Customer Experience is at the forefront of all you do, exceeding expectations at every turn. You are a listener, problem solver and believe in quality. You enjoy being on the phone and customers hear your smile as you patiently help them find resolution.

    Chance to be extended beyond End Date: This is driven by excelling production, zero attendance concerns and strong intangibles within the resource.

    Temp to Perm: Yes.

    * They have adherence times and handle times to meet.
    * Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss.
    * Initially works in a single client /functional environment due to limited knowledge and skill set. More experienced associates will be involved in root cause analysis of more complex inquiries and will work in a multi-client or multi-functional environment.
    * This role requires listening to our customer's concerns and showing empathy while resolving their issue.
    * You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested.
    * A robust paid training environment that enables you to learn the business, the systems, policies and most importantly how to effectively engage and resolve customer challenges. Training will be a combination of classroom, online and side-by-side observations.

    that can accept feedback and implement the corrective action immediately. Someone who easily adapts to change.

    Strong skills: Problem solving, critical thinking, effective and professional, verbal and written communication.

    The Ideal Candidate Will Have
    * Strong attention to detail
    * Love talking to people and ability to WOW customers on every call
    * Excellent verbal, written, and listening skills
    * Relentless drive to own the customers problem and resolve it
    * Ability to adapt well to change
    * Ability to work well in a fast paced work environment
    * Ability to think outside of the box to resolve problems
    * Ability to multi-task using technology, including call handling, loan level review and call documentation
    * Minimum high school diploma or GED, and 1 year work experience required
    * College degree with 0-1 year work experience, preferred

    Why You Should Consider This Role
    * You love helping and connecting with people
    * You're a problem solver who likes to think on their feet and enjoys a challenge

    What You Will Like
    * The diversity - every day and every customer is different
    * The opportunity to demonstrate your unique problem solving abilities to our customers and to the rest of your team
    * The difference in the value Assurant places on great customer service and the recognition you will receive from our customers and our leaders when you exceed our customer's expectations

    Qualification
    Must Have
    CCS I Ability to adapt easily as procedures/assignments change
    Required Responses from Vendors Has candidate passed all testing requirements?
    Nice to Have

    Pay Rate 13.00
    Shift Days/Shift Hours - Each different shift needs a separate Resource Request Shifts will vary, to be discussed during interviews.
  • Valid City, State or Zip Code: Durham
    Job Type : Contract
    Date: Monday, 28 October 2019
    We are seeking a Customer Service Professional to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

    Responsibilities:
    Handle customer inquiries and complaints
    Provide information about the products and services
    Troubleshoot and resolve product issues and concerns
    Document and update customer records based on interactions
    Develop and maintain a knowledge base of the evolving products and services

    Qualifications:
    Previous experience in customer service, sales, or other related fields
    Healthcare call center experience a PLUS
    Preference goes to those with healthcare experience (at least 1 year)
    Ability to build rapport with clients
    Ability to prioritize and multitask
    Positive and professional demeanor
    Excellent written and verbal communication skills

    If this is something you are interested and would like to hear more, apply today!!
  • Valid City, State or Zip Code: Duluth
    Job Type : Contract
    Date: Thursday, 24 October 2019
    DATA ENTRY CUSTOMER SUPPORT, Superior, Wisconsin

    Are you looking for day shift hours and no weekends? If so, Manpower would love to hear from you!

    What's in it for you?
    * Full time hours, 40 hours per week
    * Day shift: 10am to 7pm
    * $14 per hour
    * Long standing company in Superior, Wisconsin
    * Option to take free college courses towards a 2 or 4 year degree

    What is the job?
    * Accurately take customer orders over the phone and enter into databases
    * Conduct outbound calls to customers regarding orders, accounts, surveys, special projects
    * Inform customers about new products and make product suggestions
    * Prepare outgoing invoices and other administrative tasks as needed

    What you bring to the job?
    * Skilled in dealing diplomatically with customers under stressful conditions
    * Great attitude and willing to learn
    * Ability to communicate effectively, courteously, and professionally in-person, over the phone, and through e-mail
    * High school diploma or equivalent

    Stop your job search and apply today. Do you need more information? Contact our recruiters at 218-727-8891.
    We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Morristown
    Job Type : Contract
    Date: Wednesday, 23 October 2019
    LOOKING FOR OFFICE CUSTOMER SERVICE REPRESENTATIVES.

    YOU WILL BE CALLING CUSTOMERS (FOLLOWING A SCRIPT), ASKING CUSTOMERS ABOUT EXPERIENCE WITH THE COMPANY.

    MUST SUBMIT RESUME TO BE CONSIDERED!!!

    YOU MUST HAVE EXCELLENT COMMUNICATION SKILLS
    ABLE TO READ AND SPEAK ENGLISH VERY WELL
    ABLE TO TYPE

    THIS IS ROUTINE, EASY WORK - YOU MUST SUBMIT YOUR RESUME IN ORDER TO BE CONSIDERED FOR THIS POSITION.

    PLEASE REGISTER ON MANPOWER.COM - AND CALL US ONCE YOU'VE REGISTERED

    CONTACT US IMMEDIATELY - ONLY 2 SPOTS REMAINING!

    ASK FOR - LORETTA
  • Valid City, State or Zip Code: Lincoln - Lancaster County
    Job Type : Temporary
    Date: Wednesday, 23 October 2019
    Do you enjoy helping others in a time of need? Are you able to work in a fast-paced environment? Does providing excellent customer service fulfill your sense of success? If this sounds like you, apply with Manpower TODAY! Manpower has an amazing temporary opportunity for you with one of the largest insurance organizations in the country. Using your professional communication skills and attention to detail you will provide exceptional customer service resulting in satisfaction in a time of need.

    What's in it for you?
    * Consistent full-time hours (various shifts between 7 am & 7 pm)
    * No weekends! Monday - Friday schedules
    * Excellent Starting pay - $14 per hours
    * Satisfaction of helping others in their time of need
    * Resources for skill and career development, and free college courses

    What will you do?
    * Provide top notch customer service
    * Express empathy when dealing with customers
    * Assist with supplemental insurance coverage and claims
    * Complete accurate and timely data entry, documenting during calls
    * Navigate multiple programs, using dual monitors while talking with customers

    What do you bring?
    * Strong desire to provide excellent customer service
    * A sense of compassion and empathy
    * Minimum 6 months customer service center or similar office experience
    * High school diploma or equivalent
    * Ability to pass background, drug screen and verify 5 years of employment

    Limited spots available, contact Manpower today! Call/Text: 402-484-5511

    Stop your search and apply now! Contact a recruiter to schedule an interview!

    Manpower is dedicated to enriching people's lives with meaningful employment and development opportunities, as we have done for 70 years. Our global presence in 80 countries and local expertise is leveraged by the expertise of our parent company, ManpowerGroup. We influence how people and companies work now and how they will work in the future.

    As a Customer Service Rep, we offer all the advantages you would expect from an industry leader including a full benefits package such as Medical, dental, vision, 401k, tuition reimbursement, HSA, STD, LTD, and more!

    ManpowerGroup is an EOE/AA/Vets/Disabled Employer

    Not the right fit? What about family or friends? Sharing is caring, don't let this opportunity slip by!
  • Valid City, State or Zip Code: Jefferson City
    Job Type : Contract
    Date: Wednesday, 23 October 2019
    Are you ready for a change? Are you looking for a company, in which you can grow and advance?

    Call us today!

    A reputable company in Jefferson City, MO is looking to add dedicated individuals to their team! If you have experience working in a call center environment, experience in medical billing and coding, or are just interested in learning more, please call us today at 573-635-2434, or apply online at www.manpower.com.

    *Weekly Pay
    *Health Benefits and 401k offered
    *Tuition Reimbursement
    *Referral and Attendance Bonuses
  • Valid City, State or Zip Code: San Francisco
    Job Type : Contract
    Date: Wednesday, 23 October 2019
    We are looking for seasonal staff to assist the Registration Contact Center in our San Francisco office. This individual will be supporting multiple events and will be required to answer calls, emails and live chat, as well as data entry. The ideal candidate needs to be comfortable with multi-tasking and have basic computer experience, such as Microsoft office and Adobe. Our office is an open office, so the candidate also needs to be comfortable with working in this type of environment.
    Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
  • Valid City, State or Zip Code: Springfield
    Job Type : Contract
    Date: Wednesday, 23 October 2019
    Manpower has immediate opening for Customer Care Specialist in Springfield, OH.

    What's in it for you?

    o $13.00 - 14.00 per hour

    o Shift: TBD

    o Temp-to-Perm

    What is the job?

    * Uses computerized system for tracking, information gathering and/or trouble shooting the items raised by the client/customer
    * They have adherence times and handle times to meet.
    * Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss.
    * Initially works in a single client /functional environment due to limited knowledge and skill set. More experienced associates will be involved in root cause analysis of more complex inquiries and will work in a multi-client or multi-functional environment.
    * This role requires listening to our customer's concerns and showing empathy while resolving their issue.
    * You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested.
    * A robust paid training environment that enables you to learn the business, the systems, policies and most importantly how to effectively engage and resolve customer challenges. Training will be a combination of classroom, online and side-by-side observations.

    What you bring to the job?

    * Customer care experience

    * High School Diploma or GED
    * Ability to pass the drug test and background check

    Stop your job search and apply today. Send a copy of your resume to rimajoy.centeno@manpower.com. Do you need more information? Contact our recruiters at 414-312-5144 ext. 1848. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Throop
    Job Type : Contract
    Date: Tuesday, 22 October 2019
    ManpowerGroup is recruiting for a 3 month Billing Associate assignment in Throop, PA. If you have call center and/or billing experience this may be the job for you!

    Duties include assisting and responding to customer inquiries concerning their bill, consulting and performing the research necessary to resolve inquiries. May also process incentives, input incentive information into the system, audit shipper detail, correct suspense detail, prepare billing adjustments, and perform research. Additional duties may also include general administrative tasks. Microsoft Office, especially Excel, required. Problem solving, analytical, written, and verbal communication skills a must. Prior office experience is preferred.

    Hours: 8:00am to 4:30pm Mon-Fri
    Pay: $15.45/hr

    Stop your job search and apply today. Do you need more information? Contact me at Cheryl.snowden-wright@manpowergroup.com. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath.
  • Valid City, State or Zip Code: Throop
    Job Type : Contract
    Date: Tuesday, 22 October 2019
    Manpower is seeking a Credit Specialist to work a 3-month temporary assignment in Throop, PA. If you have excellent customer service experience, this is the job for you!

    What is the job?
    * Communication with customers via telephone
    * Resolving billing issues

    What's in it for you?
    * Steady full-time hours - 8:30am -5pm M-F
    * Weekly pay: $16.70/hr
    * Friendly environment

    What you bring to the job?
    * Customer service/collections skills
    * Attention to details
    * Microsoft Excel experience (specifically VLOOKUP and Pivot Tables)
    * Great attitude and ability to work as a team

    Stop your job search and apply today. Do you need more information? Contact me at Cheryl.snowden-wright@manpowergroup.com. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath.
  • Valid City, State or Zip Code: Phoenix
    Job Type : Contract
    Date: Monday, 21 October 2019
    Position: Customer Service
    Location: Phoenix
    Schedule: Monday-Sunday 3 Shifts
    Paying: $17 - 22.00 hourly
    Length: Contract/Potential Tempe to Hire

    .Key Responsibilities:
    * Provide excellent customer service by always putting the customer and their needs first
    * Clean/detail cars that meet location expectations in a timely manner
    * Follow operational steps and procedures to provide the best possible customer experience
    * Conduct routine preventative service checks on fleet vehicles
    * Assist supervisor with any job-related functions that are required for the business

    Preferred Qualifications:
    Education and Experience
    * High school degree a must, college preferred
    * 2+ years of customer-facing experience

    Required: Background/Drug Screen and Education verification