Home  Call Center and Customer Service Jobs
  • Valid City, State or Zip Code: Andover
    Job Type : Contract
    Date: Tuesday, 30 April 2019
    Manpower is seeking a Sr. Customer Service Representative for a great long term temp to perm opportunity in Andover MA paying up to $25 per hour for the right candidate.

    Come work for a leading company in cutting edge systems that offers uncapped opportunity for growth. Apply today at manpower.com

    Responsibilities:
    * Analyze and monitor client Audit Readiness and provide analytics
    * Management of client state job board Accounts
    * Coordinate with state job board representatives to resolve account related issues
    * Lead new client onboarding process as part of the Customer Experience Team
    * Support the development of current Compliance methodologies, documentation and procedures for continuous improvement and efficiency
    * Coordinate and support internal teams in various areas

    Required Skills and Experience:
    * High School/ Associate/Bachelor's degree or relevant experience required
    * Strong Customer Service, time management, critical thinking and Organizational skills
    * Self-motivated, ability to work independently and good interpersonal skills
    * Pro-active problem solving
    * Requires previous customer service
    * Skills equivalent to 6-10 years in comparable position.

    Apply today for immediate consideration.
  • Valid City, State or Zip Code: Halifax
    Job Type : Contract
    Date: Tuesday, 30 April 2019
    Are you an experienced customer service professional looking for a new challenge? Then you need to talk to Manpower.
    We are looking for candidates to fill upcoming customer service positions across a variety of industries, including banking, insurance, and third-party call centres.
    What's in it for you?
    * Work full-time hours often with rotating hours or flexible schedules available
    * Competitive pay rates
    * Opportunities for permanent positions following the contract period
    * Experience with some of the top employers in Halifax
    What will you be doing?
    * Depending on the client and the position, handling inbound or outbound calls from new and existing customers or clients
    * Providing information, answering questions, troubleshooting issues, selling or upselling products and services
    * Using computer systems to record call information and input customer information
    What will you bring to the table?
    * At least a year of customer service experience - call centre, retail, or hospitality experience are all welcome
    * Strong computer skills, able to multitask and use multiple programs at once
    * High school diploma or equivalent and clean criminal record check
    * Ability to work a flexible schedule
    If you're looking for the next step in your career, then you need to apply to Manpower.
    We love referrals so please share our job with friends and family you can earn cash for every referral who is hired by Manpower, contact the branch for more information. Also, check out Manpowers career platform with tools and resources to prepare you for today and tomorrows jobs at www.manpower.com/mypath.
    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Corsicana
    Job Type : Contract
    Date: Tuesday, 30 April 2019
    Position:
    Customer Service Specialist

    What's in it for you:
    Full time hours
    Temp to hire
    Manpower offers free online college classes
    Manpower offers Medical, Dental & Life Insurance
    Benefits offered by client upon conversion

    Shift:
    8am-5pm or 10am-7pm, Must be flexible

    What you bring to the job:
    Experience with Customer Service
    Experience with Excel
    Ability to multi-task and work as a team
    Ability to pass Background check & Drug Test
  • Valid City, State or Zip Code: Dothan
    Job Type : Contract
    Date: Monday, 29 April 2019
    As a Customer Service Representative working in a call center environment, you will be working to support customers with their accounts. You will be responsible for helping customers by providing product and service information and resolving issues.

    REQUIREMENTS

    Fluent in Spanish and English
    Computer skills
    Excellent telephone manner and listening skills
    Ability to relate to customers in a professional and courteous way
    Work in a team environment
    Ability to work under pressure
    Sit for long periods of time
    Excellent attention to detail and multi-tasking
    Self-motivation to work under their own initiative
    Must pass a drug test and a background check
    Have a High School Diploma or GED
    Be at least 18 years of age or older

    What you'll need to be considered for this role?
    Customer service experience
    Proficient computer skills
    Resume detailing previous work history

    Manpower never charges a fee to help you find a job!
  • Valid City, State or Zip Code: Scarborough
    Job Type : Contract
    Date: Monday, 29 April 2019
    Customer Service Representative - Bank

    What Your Role Will Be

    You are responsible for managing and developing mutually beneficial banking relationships with customers; thereby meeting specific sales goals and contributing to the Customer Contact Center's growth and profitability by providing quality service via the telephone to the Banks customer base. This includes contributing to the growth of a profitable business through inbound calls and retention activities.
    You will act as an expert source of knowledge for customers on a variety of business needs.

    What You Will Be Doing

    * Develop and maintain banking relationships with customers and foster overall customer satisfaction through the effective use of the Customer Experience Model.

    * Assist in clarifying queries customers may have on newly introduced applications

    * Maintain strict adherence to Bank Guidelines for Business Conduct and security procedures.

    Skills You Already Have and What You Will Learn

    * Strong customer focus

    * Strong written and verbal communication skills

    * Strong telephone etiquette

    * Working knowledge of PC user programs

    * Keyboarding skills of 30 w.p.m

    * High School diploma

    What is in it for you:

    Accessible TTC location - Birchmount and Eglinton
    Long term opportunity
    Regular Work Schedules: We are seeking flexibility from candidates as work schedules can be anytime within our hours of operation (Tuesday to Saturday 7:00 am - 11:00 pm), however the shifts will likely be the following:
    * Tue - Thu 3 pm - 11 pm
    * Fri - 2pm - 10 pm
    * Sat 10 am - 6 pm

    Pay rate - 19.06$ per hour

    Not the job for you, but know someone else who might be interested? Refer them to us for a referral bonus of $100 upon the completion of their first 120 hours of work! Simply ask our consultants for details!

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.

    Are you interested? APPLY NOW
  • Valid City, State or Zip Code: Montréal
    Job Type : Contract
    Date: Friday, 26 April 2019
    Nous sommes actuellement à la recherche d'un Agent de Support Technique à Montréal pour l'un de nos clients dans le domaine des assurances!!!!!!!!

    RESPONSABILITIES:

    * Responsable du support de premier niveau pour tous les utilisateurs finaux. Entrer des tickets dans le système de suivi des tickets du Help Desk.
    * Diagnostiquez et résolvez les problèmes de niveau 1 dans les domaines du matériel, des logiciels, des applications et du système d'exploitation.
    * Fournir une assistance téléphonique à tous les niveaux du personnel.
    * Tenir les utilisateurs informés de l'état des appels en cours, conformément aux procédures établies.
    * Faites passer les problèmes complexes au support de second niveau en suivant les instructions du processus et des clients.
    * Réinitialiser les mots de passe lorsque cela est approprié.
    * Connectez-vous et suivez la demande de ticket d'emails.
    * Consignez et suivez les incidents liés à Service Now et demandez des tickets.
    * Assurez-vous que les appels de service des clients sont traités avec précision et en temps voulu, en mettant l'accent sur le service à la clientèle.
    * Publier des bulletins de service concernant les pannes logicielles et matérielles.
    * Assurez-vous que les demandes inter-entreprises sont suivies et traitées conformément à la procédure.

    MUST HAVE:

    * Maîtriser l'anglais et le français.
    * Expérience minimale de 2 ans dans le service d'assistance informatique en Amérique du Nord uniquement.

    WORKING LOCATION: Montréal

    PAY RATE: $19.45/hour

    LENGTH: 3 months contract!
  • Valid City, State or Zip Code: Halifax
    Job Type : Contract
    Date: Friday, 26 April 2019
    Bilingual Customer Service Representative
    Bilingual Contact Centre professionals- This is your time to join a customer service team that prides itself on inclusion and client loyalty. You are a customer service pro that will excel in this environment with the experience you bring. Working for one of Canada's largest insurance companies, you will make a difference everyday by providing exceptional service and solutions to new and current clients, in Halifax and nation-wide. Finding your passion is humanly possible.

    As a Bilingual Customer Service Professional you are:
    * Fluent in French and English
    * Passionate about exceeding customer expectations
    * Driven to identify and pursue new and existing sales opportunities by understanding customer needs
    * Excited to learn and grow your knowledge of the insurance industry
    * Have at least 1 year of call centre experience
    Your desire to do better and be better, along with your flexibility and passion for a fast-paced dynamic environment makes you the ideal candidate. With your knowledge and experience you will:
    * Provide first point of contact resolution for clients any time Monday to Friday from 9am-9pm. Guaranteed 37.5 hours a week.
    * Meet and exceed individual and team goals
    * Establish and maintain a high level of customer satisfaction
    * Contribute to team growth through relationship building
    This is your opportunity to use your finely honed skills to make a real difference. And to collect pay that reflects your talent and expertise. Manpower's reach and resources bring you career options you could not find on your own. We are experts at placing each of our candidates into his/her "dream job" - one perfectly matched to skills, ambition and lifestyle. The age of you has begun.
    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Miami
    Job Type : Contract
    Date: Friday, 26 April 2019
    Are you looking for a fast-paced job that will allow you to utilize your superior customer service skills in a rewarding environment? If so, Manpower has immediate openings for Customer Service Representatives in Miami, FL.

    What's in it for you?

    First Shift: 8 AM to 5 PM, Monday-Friday
    Location: Miami, FL 33157
    Length: 12 Months
    Pay Rate: $12.00
    What is the job?

    Follows standard screens/ scripts to perform tasks.
    Resolves many questions and problems, refers more difficult items to higher levels for guidance.
    Knowledgeable of company products & services.
    May assess customer needs and suggest alternative products or services.
    Research contract issues for supporting departments
    What to bring to the job?

    0-2 years of general experience in an office setting or customer service experience
    Has experience with computer equipment
    Stop your job search and apply today! Do you need more information? Contact Angela at (414) 269-3151 extension 1219. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Addison
    Job Type : Contract
    Date: Friday, 26 April 2019
    We are seeking Customer Service Representatives to join our team! You will be responsible for helping customers by providing product and claims information.

    What's in it for you?

    Opportunity to work with a Fortune 500 company
    Competitive Pay rate: $12.00/ Hour
    Temp to Hire - Based on performance and attendance
    Responsibilities:

    Follows standard screens/ scripts to perform tasks.
    Resolves many questions and problems, refers more difficult items to higher levels for guidance. Knowledgeable of company products & services.
    May assess customer needs and suggest alternative products or services.
    Research contract issues for supporting departments such as Claims for Service Recruitment.
    Systematically gathers information necessary to consider alternatives before making a decision.
    Qualifications:

    Previous experience in customer service, claims, insurance or other related fields
    0-2 years general experience in an office setting or customer service experience
    High School Diploma or GED

    Stop your job search and apply today. Also, check out the Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Thorold
    Job Type : Contract
    Date: Friday, 26 April 2019
    Our client is looking for great Customer Service Representatives specializing in Social Media, at their Thorold location. This role will support the business' customer base through chat, email and phone support. We are looking for flexible and quick learners, able to adapt to continuously evolving needs of both the business and the customer.

    This role will begin in May and be a full time, 1 year contract with the potential for hire. This is an exciting opportunity for an experience customer service representative that has a strong knowledge of social media.

    What's in it for you?
    - Full time hours
    - 12 Month Contract, with potential for hire
    - Hours between 8 am and 11:30 pm (must be flexible to work between these hours)
    - $16.00 an hour

    What you will be doing:
    - Support and expand social media self-serve advertising customer base
    - Provide product and basic tool support to improve customer experience
    - Receive and log all customer problems, requests and issues and ensure proper documentation
    - Perform customer requests and identify problems
    - Follow-up on incidents with customers to ensure customer satisfaction

    What you bring to the role:
    - High school Diploma or GED
    - Minimum of 1 year customer service experience
    - Excellent communication skills
    - Ability to work all shifts as required
    - Experience using social media

    What can you expect?
    - Free onsite parking
    - Spacious work stations with updated technology platforms and equipment
    - Supportive environment to assist with individual success
    - Complimentary coffee, tea and hot chocolate bar
    - A sense of community! We pride ourselves on our inclusive, open, and engaging work environment

    If this sounds like something you would like to be considered for, please call apply today! You can also email application to kaleigh.walters@manpower.com

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs
  • Valid City, State or Zip Code: Eau Claire
    Job Type : Permanent
    Date: Thursday, 25 April 2019
    What's the job? • Perform inbound and outbound calls with intent to reconcile accounts and recover unpaid balances • Negotiate practical agreements for overdue payments • Maintain orderly files of accounts • File claims with bankruptcy courts, meet with creditors, and participate in bankruptcy proceedings
  • Valid City, State or Zip Code: Miami
    Job Type : Contract
    Date: Thursday, 25 April 2019
    Manpower is hiring Spanish- Speaking Customer service Reps in Miami, Fl

    What's in it for you?

    Competitive Wage: $11/ hr
    1 year - temp to perm
    Must be able to work - 11:00am to 10:00pm plus weekends (40 hours)
    What is the job?
    Provides front line, direct contact with customers when filing claims over the phone.
    - Informs customers of the organization's products and/or services.
    - Files claims by collecting pertinent information from customers.
    - Answers routine questions and resolves basic problems, refers more difficult items to higher level team members for guidance.
    - Follows standard screens/scripts to perform most tasks, the ability to navigate a computer based system, maintains and updates company records as needed.
    - Processes and determines coverage by reviewing forms and other applicable records.

    What you bring to the job?

    6 months customer service experience
    90% Bilingual - Read and Write Spanish
    Excellent verbal and written communication skills
    MS office proficient
    Ability to work in a high call volume environment
    Hs diploma / GED

    You may Send your resume to rona.ramos@manpower.com using Miami Jobs on the subject line or contact Rona at 4143125144 ext 1826.
  • Valid City, State or Zip Code: Albany County , Warren County , Rensselaer County , Schenectady County , Saratoga County
    Job Type : Temporary
    Date: Tuesday, 23 April 2019
    Customer Service Representative needed in Malta, NY area Have experience in an office environment providing customer service? Looking for steady work with weekly pay? What’s in it for you? Full time hours Monday-Friday 8am-5pm Wages starting at $12 per hour Possible temp to hire for the right motivated individual What is the job? Scheduling deliveries of large packages Making follow up calls Providing exemplary customer service Various other tasks as requested Scheduling experience a plus Manpower specializes in hiring here in the Capital Region area. We fill jobs that are temporary, temporary to hire, direct hire and short term assignments. We love referrals so please share our job with friends and family. Apply today via email albany.ny.mp@manpower.com , web applicants can apply directly online https://jobboard.tempworks.com/ManpowerAlbanyNY/Jobs/Search?Keywords=&Location=&Distance=Fifty&SortBy=Relevance or call us at 518-459-2800. Follow us on Facebook to keep updated with career tips and current hiring trends. https://www.facebook.com/ManpowerAlbanyNY