Home   Call Center and Customer Service Jobs
  • Valid City, State or Zip Code: Paducah
    Job Type : Temporary
    Date: Wednesday, 05 June 2019
    Do you want to utilize your high school education or equivalent to gain a full-time position? Manpower, the global leader in contingent and permanent staffing, is currently recruiting for Call Center Representative positions in Paducah, Kentucky!

    What's in it for you?
    - Full time position
    - Temp to hire opportunity
    - Weekday and weekend hours
    - Referral bonuses
    - $10/hour, paid weekly

    What's the job?
    - Answering inbound calls
    - Data entry

    What do you bring to the position?
    - Customer service skills
    - Ability to understand verbal and written instructions
    - Computer experience
    - Ability to pass a background check and drug test

    Stop your search and apply today. Contact our recruiter at 270 443 5557. Check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Jefferson City
    Job Type : Permanent
    Date: Wednesday, 05 June 2019
    Are you ready for a change? Are you looking for a company, in which you can grow and advance?

    Call us today!

    A reputable company in Jefferson City, MO is looking to add dedicated individuals to their team! If you have experience working in a call center environment, experience in medical billing and coding, or are just interested in learning more, please call us today at 573-635-2434, or apply online at www.manpower.com.

    *Weekly Pay
    *Health Benefits and 401k offered
    *Tuition Reimbursement
    *Referral and Attendance Bonuses
  • Valid City, State or Zip Code: Morgantown
    Job Type : Contract
    Date: Wednesday, 05 June 2019
    Manpower has a great Customer Service / Office Clerk opportunity for qualified candidates. Responsible for handling inbound customer calls, provide information on products, data entry, document and update customer records, etc. You must have the ability to mutli-task while providing great customer service. Candidate must be computer literate and have excellent communication skills. **Manpower has the right opportunity; please send your resume and tell Manpower why you are the best candidate for the job!

    REQUIREMENTS:

    -Customer Service experience

    -Submit to Background Check

    -Submit to Drug Screening

    Who is Manpower?

    Locally owned, but globally connected, Manpower is a full-service staffing and recruiting company. Manpower connects qualified candidates with regional employers throughout West Virginia, Ohio, Kentucky and beyond. With 10 regional locations, Manpower has your job search covered!
    Want to learn more? Visit us on the web at Manpower.com.
  • Valid City, State or Zip Code: Palm Desert
    Job Type : Contract
    Date: Wednesday, 05 June 2019
    Are you a Call Center Professional - a Customer Service Whiz!... Look no further. We have the opportunity for you.

    As a Customer Service Representative in our client's call center, you'll be a driving force for keeping high-level customers satisfied. Your attention to detail and organizational abilities will help you achieve successful one-call resolutions with our client's most valuable external assets - its clients. You delight in effective problem resolution. You're highly self-motivated. Extremely organized. You put your excellent people skills to good use. You have 3-5 years of experience in an office environment, preferably some in customer service. And you're a whiz with Microsoft Office Suite.

    Are you interested? The ideal candidate will possess:

    *A high level of customer service

    *Ability to multi-task, work in a fast paced environment

    *Open to continuous improvements

    *Open to work an 8 hour shift between the hours of operation; 8am-5pm

    *Fluent in Spanish-able to read, write, and speak is a plus!!

    If this sounds like you, please call the office as soon as possible 760 8379972 or come in Mon - Fri 8AM - 11AM - 1PM - 3PM with 2 forms of documents.

    Manpower is an equal opportunity employer.
  • Valid City, State or Zip Code: Longueuil
    Job Type : Contract
    Date: Tuesday, 04 June 2019
    L'assistant(e) administratif assiste le directeur du programme et son adjoint(e) dans leur travail. Fait le suivi de commandes, s'occupe du retour des pièces, de la facturation et réponds aux demandes du client. Supporte le directeur du programme et son adjoint(e) dans toutes leurs autres tâches cléricales.

    EXPÉRIENCE.
    1. Minimum de 2 ans dans le service à la clientèle
    2. Minimum de 2 ans dans le travail administratif

    FORMATION
    1. CEGEP
    2. Connaissance de la chaîne d'approvisionnement serait un atout

    EXIGENCES ET APTITUDES
    1. Excel INTERMEDIARE EXIGE
    2. Français parlé et écrit : EXCELLENT
    3. Anglais: Parlé et écrit
    4. Excellente aptitude à la communication orale et écrite
    5. Excellentes aptitudes à la négociation
    6. Solides capacités à résoudre des problèmes
    7. Posséder de solides compétences analytiques.
    8. Bonnes connaissances en informatique,
    9. Capacité à faire preuve de jugement
    10. Débrouillard et capable d'initiatives

    EXIGENCES MENTALES
    1. L'employé doit organiser et coordonner ses différentes tâches.
    2. L'employé doit analyser et interpréter des données complexes.
    3. L'employé doit faire de la résolution de problèmes.
    4. L'employé doit communiquer avec le public.
  • Valid City, State or Zip Code: Madison
    Job Type : Contract
    Date: Tuesday, 04 June 2019
    We are seeking Customer Service Representatives to join our team!
    Our well-respected client on the West side of Madison is seeking outstanding Customer Service Reps for temp-to-hire job opportunities!
    You will be responsible for helping customers by providing product and service information in an inbound call-center.

    Responsibilities:

    Handle customer inquiries
    Provide information about the products and services
    Troubleshoot and resolve customer issues and concerns
    Document and update customer records based on interactions
    Develop and maintain a knowledge base of the evolving services

    Qualifications:

    Previous experience in customer service, sales, or other related fields
    Ability to build rapport with clients
    Ability to prioritize and multitask
    Positive and professional demeanor
    Excellent written and verbal communication skills
    Day shift hours starting at $16 per hour

    Why Manpower?
    * Full time hours
    * Earn while you learn with Manpower college tuition
    program
    * $100 referral bonuses
    * Weekly pay every Friday
    * Access to over 4000 courses and certificates to upgrade
    your skills in the market
    * MyPath, a career path designed for you
    * Local staff who care about you and your career!

    Apply now to get started on your new career with a company that highly values their employees!
  • Valid City, State or Zip Code: Austin
    Job Type : Contract
    Date: Monday, 03 June 2019
    Manpower is hiring Call Center Representatives in Austin, TX

    What's in it for you?
    * Competitive Wage: $15 / hour
    * Shift varies between 7am - 7pm. No weekends
    What is the job?
    * Handle customer inquiries and complaints
    * Provide information about the products and services
    * Troubleshoot and resolve product issues and concerns
    * Document and update customer records based on interactions
    * Develop and maintain a knowledge base of the evolving products and services

    What you bring to the job?
    * 2 years call center experience
    * Computer proficient (ability to handle multiple screens at one time)
    * Excellent communication skills
    * Typing speed of atleast 45WPM
    * Ability to follow directions
    * Great organizational skills
    * HS diploma / GED

    Stop your job search and apply today.

    VETERANS ARE ENCOURAGED TO APPLY!

    You may Send your resume to rona.ramos@manpower.com using Austin Call Center on the subject line or contact Rona at 4143125144 ext 1826.
  • Valid City, State or Zip Code: Cherry Hill
    Job Type : Contract
    Date: Monday, 03 June 2019
    Manpower is seeking enthusiast Call Center Representatives for our client's location in Cherry Hill, NJ!
    Position Overview: As one of the first points of contact for customers you will be responsible for making the best impression with each customer that you speak with. We are looking for someone who strives to do well for both customers and our company.

    Minimum Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

    * Prior experience in a similar environment (call center or benefits experience would be ideal)
    * The ability to communicate effectively, listen effectively, and recommend based on conversation
    * Excellent rapport building skills
    * Excellent follow up skills
    * Good computer skills (type ~40wpm) including proficiency with MS Office Products
    * Ability to multitask
    * Ability to be self-motivated and work independently as well as with a team
    * 18 years of age
    * High school diploma, GED or Equivalent
    * Legally authorized to work in the US
    * Positive and respectful attitude

    Core Duties and Responsibilities

    * Connect with customers, discuss benefits packages and enrollment
    * Maintain in-depth knowledge regarding of all benefits packages
    * Take responsibility for updating customer information in database system

    Essential Physical Requirements

    * Ability to sit in one place for extended periods of time
    * Ability to spend extended periods of time reading and working in front of a computer monitor
    * Up to eight hours per day conversing with customers via phone
    * Extensive key entry with the use of a standard keyboard

    Interested?! Apply Today!!
  • Valid City, State or Zip Code: Longueuil
    Job Type : Permanent
    Date: Monday, 03 June 2019
    Notre client, joue un rôle prépondérant dans de nombreuses applications industrielles et contribue à favoriser la qualité de vie à travers l'amélioration de l'environnement, de la santé et de la sécurité. Les gaz industriels engendrent des gains économiques en concourant à réduire les coûts de production et élever les niveaux de qualité. Nous sommes présentement à la recherche d'un(e) conseiller(ère) en ventes internes pour la succursale de Saint-Hubert.

    Vos tâches :
    - Répondre aux demandes des clients directement au comptoir de la succursale de Saint-Hubert
    - Répondre au téléphone, occasionnellement
    - Faire l'inventaire, placer les produits dans les étagères
    - Conseillers les clients sur les produits et leur suggérer le meilleur produit selon leur besoin

    Exigences au poste :
    - Avoir une bonne forme physique (soulever jusqu'à 40lbs)
    - Être en mesure de travailler debout pendant 8 heures de temps
    - Avoir de l'entregent et être souriant
    - Avoir un sens du service à la clientèle
    - Avoir de l'expérience en soudure (un atout)
    - Avoir 2 ans d'expérience au service à la clientèle
    - Avoir un anglais fonctionnel (3/5)

    Avantages :
    - Horaire de travail du lundi au vendredi de 8h00am à 17h00pm
    - 2 semaines de vacances la première année
    - Salaire : 45 000$ à 50 000$ par année, selon l'expérience
    - Avantages sociaux complet après 3 mois de probation
    - Poste permanent dès l'embauche

    Ce poste vous intéresse? N'hésitez pas à envoyer votre candidature à l'adresse suivante : monteregie.pq@manpower.com

    Au plaisir de discuter avec vous,
  • Valid City, State or Zip Code: Miami
    Job Type : Contract
    Date: Monday, 03 June 2019
    Description:

    **Pay Rate: $12.00
    **Temp-only for now
    **Must speak English well
    Shift Days/Shift Hours - Each different shift needs a separate Resource Request
    M-F 9:00a-6:00p/10:00a-7:00p

    Individual will provide admin support to the Sales Team.
    ASAP start.
    Assignment may be extended, based on workload.

    The individual will assist DST Agents/Prospective insureds to expedite services and the closure of sales. Responsibilities will include:
    o Reviewing emails for missing documentation
    o Forwarding necessary documentation to other departments to ensure processing
    o Responding via email (Verbiage will be provided)
    o Utilizing the product processing and/or inspection system to obtain status
    o Handling inbound calls
    o Processing email requests and following up on client communications

    Required:
    * Good working knowledge of MS Outlook
    * Good organization skills
    * Detail Oriented
    * Good communication skills, verbal and written
  • Valid City, State or Zip Code: Winston Salem
    Job Type : Contract
    Date: Monday, 03 June 2019
    We are seeking a Customer Service Professional to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

    Responsibilities:

    Handle customer inquiries and complaints
    Provide information about the products and services
    Troubleshoot and resolve product issues and concerns
    Document and update customer records based on interactions
    Develop and maintain a knowledge base of the evolving products and services
    Qualifications:

    Previous experience in customer service, sales, or other related fields
    Three years of call center experience
    Preference goes to those with healthcare experience (at least 1 year)
    Ability to build rapport with clients
    Ability to prioritize and multitask
    Positive and professional demeanor
    Excellent written and verbal communication skills
  • Valid City, State or Zip Code: South Miami
    Job Type : Contract
    Date: Monday, 03 June 2019
    Manpower has immediate opening for a Customer Service Representative in Cutler Bay, Miami, FL.

    What's in it for you?

    o $11.00 per hour
    o 11:00am to 10:00pm plus weekends (40 hours)
    o Temp-to-perm
    o Can earn up to $400 incentives/month

    What is the job?

    Provides front line, direct contact with customers when filing claims over the phone.
    - Informs customers of the organization's products and/or services.

    Primary Job Accountabilities/Responsibilities
    - Files claims by collecting pertinent information from customers.
    - Answers routine questions and resolves basic problems, refers more difficult items to higher level team members for guidance.
    - Follows standard screens/scripts to perform most tasks, the ability to navigate a computer based system, maintains and updates company records as needed.
    - Processes and determines coverage by reviewing forms and other applicable records.
    - Maintains professionalism and effectively interacts with all contacts, both internal and external.
    - Maintains department quality standards and performs job duties as directed by supervisor

    What you bring to the job?

    * Prior customer service experience
    * High School Diploma or GED
    * Ability to pass the drug test and background check

    Stop your job search and apply today. Send a copy of your resume to rimajoy.centeno@manpower.com. Do you need more information? Contact our recruiters at 414-312-5144 ext. 1848. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Dothan
    Job Type : Contract
    Date: Friday, 31 May 2019
    Bilingual Call Center Representatives needed in Dothan, Alabama!

    Do you have great customer service skills? Do you enjoy talking with people and having your work make a difference? Are you fluent in English and Spanish?

    We have the perfect job for you -- We need your skills as a Customer Service Representative who provides excellent customer service while providing solutions to consumers about products. This position requires the ability to work a flexible schedule and some weekends are required!

    What will you need to bring to the job?

    Strong, upbeat personality
    Proficiency in Microsoft office
    At Least 6 months experience in customer service, retail, hospitality or a related industry.
    Excellent written and verbal communication
    Team player
    Self-motivation to work under own initiative

    What's required of you?

    Must pass a drug test and a background check
    Have a High School Diploma or GED
    Be at least 18 years of age or older
    Fluent in English and Spanish

    Why Manpower?

    Full-time hours with the possibility of permanent employment
    Earn while you learn with Manpower college tuition program
    $50 referral bonuses-- we love referrals!
    Weekly pay every Friday
    MyPath, a career path designed for you
    A local staff that cares about you and your career!

    Stop your job search today and apply.

    Do you need more information? Call Syndi at 334-794-7564.
  • Valid City, State or Zip Code: Thorold
    Job Type : Contract
    Date: Friday, 31 May 2019
    Our client is looking for great Customer Service Representatives working with one of the largest Social Media platforms , at their Thorold location. This role will support the business' customer base through chat, email and phone support. We are looking for flexible and quick learners, able to adapt to continuously evolving needs of both the business and the customer.

    This role will begin in June and be a full time, 1 year contract with the potential for hire. This is an exciting opportunity for an experience customer service representative that has a strong knowledge of social media.

    What's in it for you?
    - Full time hours
    - 12 Month Contract, with potential for hire
    - Hours between 8 am and 11:30 pm (must be flexible to work between these hours)
    - $16.00 an hour

    What you will be doing:
    - Support and expand social media self-serve advertising customer base
    - Provide product and basic tool support to improve customer experience
    - Receive and log all customer problems, requests and issues and ensure proper documentation
    - Perform customer requests and identify problems
    - Follow-up on incidents with customers to ensure customer satisfaction

    What you bring to the role:
    - High school Diploma or GED
    - Minimum of 1 year customer service experience
    - Excellent communication skills
    - Ability to work all shifts as required
    - Experience using social media

    What can you expect?
    - Free onsite parking
    - Spacious work stations with updated technology platforms and equipment
    - Supportive environment to assist with individual success
    - Complimentary coffee, tea and hot chocolate bar
    - A sense of community! We pride ourselves on our inclusive, open, and engaging work environment

    If this sounds like something you would like to be considered for, please call apply today! You can also email application to kaleigh.walters@manpower.com

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs
  • Valid City, State or Zip Code: Parsippany-Troy Hills
    Job Type : Temporary
    Date: Thursday, 30 May 2019
    LOOKING TO MAKE QUICK MONEY???

    SHORT TERM ASSIGNMENTS - SAME DAY!

    WE ARE LOOKING FOR "ON-CALL/STAND-BY" WORKERS!!!

    ONCE IN AWHILE WE GET QUICK ORDERS FOR ONE DAY ASSIGNMENTS - WE CALL YOU & YOU MAKE MONEY!!!

    WE NEED DRIVERS AND CALL CENTER AGENTS FOR THESE POSITIONS!

    REGISTER TODAY AT MANPOWER.COM
    THEN CALL US WITH YOUR INFORMATION, AND WE WILL ADD YOU AS AN "ON-CALL" STAR!!!

    MANPOWER-PARSIPPANY: 973-539-4115
  • Valid City, State or Zip Code: Montréal
    Job Type : Permanent
    Date: Wednesday, 29 May 2019
    Vous êtes à la recherche d'une opportunité dans le domaine bancaire ?

    Vous êtes bilingue et avez de l'expérience dans le service à la clientèle ?

    Alors postulez pour l'une des entreprises financières la plus reconnue à travers le Canada.

    Au quotidien vous :
    * Agirez comme premier point de contact et comme consultant digne de confiance auprès de nos clients;
    * Devrez comprendre les besoins de nos clients et leur recommander des produits et services susceptibles d'y répondre;
    * Devrez utiliser votre esprit critique pour garder une vue d'ensemble et demeurer concentré sur les solutions possibles;
    * Devrez déceler des occasions d'aider nos clients et d'étendre nos activités;

    Profil recherché :
    * Avoir d'excellentes aptitudes pour les relations humaines;
    * Dynamique, positive, multitâches
    * Parler couramment le français et l'anglais;
    * Avoir des habiletés techniques
    * Être en mesure de travailler à différents quarts de travail, entre 6 h 30 et minuit, incluant une formation obligatoire pouvant s'étendre jusqu'à 12 semaines.

    N'hésitez pas et envoyer votre Cv
    Rania.hicham@manpower.com

    Saisissez la chance d'entamer une carrière qui vous permettra d'acquérir de précieuses connaissances, compétences dans le domaine bancaire.
  • Valid City, State or Zip Code: Montréal
    Job Type : Permanent
    Date: Wednesday, 29 May 2019
    Customer service representative (Permanent)

    The bilingual Customer Representative will be responsible for managing all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services. Customers may be internal or external with requests of varying degrees of complexity.
    Must have strong interpersonal, customer service and communication skills
    The work environment is challenging, fast-paced depending on the period, professional but relaxed in an insurance field.

    Description:
    1-2 years of experience of Customer Service
    Calls will be about information requests, case information requests, and information on medical coverage.
    Contractors will handle different requests
    All inquiries will be over the phone and questions will be answered directly during the calls, or after some research.

    Qualifications:
    Excellent communication skills in French and in English
    Enjoy searching for information
    Ability to multitask
    Details oriented
    Computer savvy

    Représentant Service à la clientèle (Permanent)

    Le représentant au service à la clientèle est responsable de la gestion des demandes des clients par téléphone, par courriel, prise de commandes et suivis. Les clients peuvent être soit externes soit internes et leurs demandes peuvent être variées de la plus simple à la plus complexes. Ce poste requiert de fortes habiletés interpersonnelles et de communication.
    L'environnement de travail et professionnel et présente des défis dans le domaine de l'assurance.

    Description :
    1 à 2 années d'expériences en service à la clientèle
    Les appels concernent des demandes d'information sur la couverture médicale et des requêtes sur ces cas particuliers.
    L'agent aura à traiter des demandes diverses
    Les réponses aux requêtes se feront durant l'appel après avoir fait les recherches nécessaires.

    Compétences :
    Excellentes habiletés en français et en anglais
    Aimer faire de la recherche d'information
    Habile pour le multitâches
    Orienté détails
    À l'aise en informatique
  • Valid City, State or Zip Code: South Miami
    Job Type : Contract
    Date: Wednesday, 29 May 2019
    Manpower has immediate opening for a Bilingual in Spanish Customer Service Representative in Cutler Bay, Miami, FL.

    What's in it for you?

    o $11.00 per hour
    o 11:00am to 10:00pm plus weekends (40 hours)
    o Temp-to-perm
    o Can earn up to $400 incentives/month

    What is the job?

    Provides front line, direct contact with customers when filing claims over the phone.
    - Informs customers of the organization's products and/or services.

    Primary Job Accountabilities/Responsibilities
    - Files claims by collecting pertinent information from customers.
    - Answers routine questions and resolves basic problems, refers more difficult items to higher level team members for guidance.
    - Follows standard screens/scripts to perform most tasks, the ability to navigate a computer based system, maintains and updates company records as needed.
    - Processes and determines coverage by reviewing forms and other applicable records.
    - Maintains professionalism and effectively interacts with all contacts, both internal and external.
    - Maintains department quality standards and performs job duties as directed by supervisor

    What you bring to the job?

    * Bilingual in Spanish

    * High School Diploma or GED
    * Ability to pass the drug test and background check

    Stop your job search and apply today. Send a copy of your resume to rimajoy.centeno@manpower.com. Do you need more information? Contact our recruiters at 414-312-5144 ext. 1848. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath