Home  Call Center and Customer Service Jobs
  • Valid City, State or Zip Code: Eau Claire
    Job Type : Permanent
    Date: Thursday, 25 April 2019
    What's the job? • Perform inbound and outbound calls with intent to reconcile accounts and recover unpaid balances • Negotiate practical agreements for overdue payments • Maintain orderly files of accounts • File claims with bankruptcy courts, meet with creditors, and participate in bankruptcy proceedings
  • Valid City, State or Zip Code: Miami
    Job Type : Contract
    Date: Thursday, 25 April 2019
    Manpower is hiring Spanish- Speaking Customer service Reps in Miami, Fl

    What's in it for you?

    Competitive Wage: $11/ hr
    1 year - temp to perm
    Must be able to work - 11:00am to 10:00pm plus weekends (40 hours)
    What is the job?
    Provides front line, direct contact with customers when filing claims over the phone.
    - Informs customers of the organization's products and/or services.
    - Files claims by collecting pertinent information from customers.
    - Answers routine questions and resolves basic problems, refers more difficult items to higher level team members for guidance.
    - Follows standard screens/scripts to perform most tasks, the ability to navigate a computer based system, maintains and updates company records as needed.
    - Processes and determines coverage by reviewing forms and other applicable records.

    What you bring to the job?

    6 months customer service experience
    90% Bilingual - Read and Write Spanish
    Excellent verbal and written communication skills
    MS office proficient
    Ability to work in a high call volume environment
    Hs diploma / GED

    You may Send your resume to rona.ramos@manpower.com using Miami Jobs on the subject line or contact Rona at 4143125144 ext 1826.
  • Valid City, State or Zip Code: Oakville
    Job Type : Contract
    Date: Wednesday, 24 April 2019
    Calling all Collections Agents in Waterloo and Oakville! As a Collections Agent working with our client in the insurance Industry, your main function will be to review and collect outstanding payments, primarily through contacting customers via telephone and email.

    The main duties and responsibilities include:

    * Own the full collection process of delinquent and/or past due payments up to current and/or written off
    * Manage and resolve more complex delinquent accounts in a timely manner
    * Ensure payments and adjustments are processed
    * Working to meet overall team goals

    Are you interested? The ideal candidate will possess:

    * 1 year of collections and accounts receivable, or mortgage experience
    * Ability to multi-task and toggle between computer screens
    * Must be fully bilingual (French and English)

    Does this sound like your dream job? Apply Today!

    This is your opportunity to use your finely honed skills to make a real difference. And to collect pay that reflects your talent and expertise. .Manpower's reach and resources bring you career options you couldn't find on your own. We're experts at placing each of our candidates into his/her "dream job" - one perfectly matched to skills, ambition and lifestyle. The age of you has begun.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Throop
    Job Type : Contract
    Date: Wednesday, 24 April 2019
    I am conducting 15 minute phone interviews this week. Please send a current resume and phone number for the interview. Multiple openings! patti.axtell@manpowergroup.com

    UPS is seeking a Credit Specialist who will communicate with customers by phone and/or written correspondence to attempt to bring resolution to unpaid accounts. Organizational and problem solving skills are necessary. Performing research and data analysis will be required to assist customers.

    Proficiency in Microsoft Excel (specifically VLOOKUP and Pivot Tables) and Word is required. Prior phone center or collections experience is preferable.

    * Competitive pay! $16.70
    * Mon-Fri: (8:30 am - 5:00 pm)
    * Ability to work in a fast paced setting,
    * 3 month assignment
    * Intermediate or better skill set using MS Office Suite required
    * Job Location: 700 KEYSTONE INDUSTRIAL PARK THROOP PA

    Billing Specialist openings too!

    * $15.45/hour

    * 8:00 am -4:30 pm

    Patti Axtell - UPS Recruiter
  • Valid City, State or Zip Code: Kansas City
    Job Type : Contract
    Date: Wednesday, 24 April 2019
    Are you looking to get your foot in the door? Are you looking for an employer you can be proud of? Manpower is hiring Call Center Associates. Think you have no experience? Do you have retail? Do you have typing skills? Then we want you.

    What's in it for you?

    Full time hours
    Starting wages of $13.50
    Opportunity to learn new skills and advancement
    Clean and safe environment
    Option to take free college courses and skills training
    Work Monday - Friday - no overnights, no weekends
    What is the job?

    Answer Veterans questions, while helping them set up for their discharge appointments from the military.
    What you bring to the job?

    Ability to pass a background check
    Ability to consistently remain calm and friendly.
    Ability to communicate (verbally and written) in English
    Stop your job search and apply today! Do you have more questions? Call Norma at (816)221-0795 to schedule your interview. Job is starting beginning of May, so apply now!

    Get a Bonus For Who You Know. We know that great talent knows great talent and we want to reward you. If you refer someone to work for Manpower and they successfully complete the 1st 80 hours of their assignment you could potentially earn $50 for each referral. Help friends and family find a job and earn money for yourself.
  • Valid City, State or Zip Code: Mason
    Job Type : Contract
    Date: Wednesday, 24 April 2019
    Do you possess excellent customer service skills? Are you looking for an excellent paying position with business hours schedule? Manpower has the position you are looking for!

    We are recruiting for customer service reps for a customer service call center in the Mason, Ohio area. Our client is the fastest-growing vision benefits company in the U.S., and is dedicated to helping members achieve better vision performance by giving them access to the most expansive network of providers. They administer vision benefits for more than 42 million Americans. Customer care center representatives are the voice of the business and the lifeline for their members and providers. You'll have the opportunity to become an expert on the business, enjoy the vibrant culture of a growing international company, interact with our prestigious retail brands, & give back through the company's charitable organization.

    We're looking for people with a passion to deliver world class customer service, while possessing the ability to multi-task and follow policy and procedures through scripting.

    We provide excellent pay and benefits. Contact us today to start your career!

    Apply now for immediate consideration. Questions? Call or Text our office at 513-772-2220.
  • Valid City, State or Zip Code: Allentown
    Job Type : Contract
    Date: Wednesday, 24 April 2019
    Do you have medical collections experience? Have you worked in a medical setting in which you managed 3rd party insurance providers? Manpower recently partnered with a company that is seeking experienced Medical Collections Specialists. Two years of Medical Collections experience is required for this position. This is a temp to perm position with a fantastic company to work for.

    Some of the great benefits we offer our associates include:
    -A comprehensive benefits package
    -Free education
    -Temp to hire opportunity for star candidates
  • Valid City, State or Zip Code: South Miami
    Job Type : Contract
    Date: Wednesday, 24 April 2019
    Manpower has immediate opening for Customer Service Representative in Miami, FL.

    What's in it for you?

    · $11.00 per hour

    · Able to work 11:00am to 10:00 PM- M-F plus Sat and Sunday (40 hours)

    · Temp-to-perm

    What is the job?

    · Job Purpose
    - Provides front line, direct contact with customers when filing claims over the phone.
    - Informs customers of the organization's products and/or services.

    Primary Job Accountabilities/Responsibilities
    - Files claims by collecting pertinent information from customers.
    - Answers routine questions and resolves basic problems, refers more difficult items to higher level team members for guidance.
    - Follows standard screens/scripts to perform most tasks, the ability to navigate a computer based system, maintains and updates company records as needed.
    - Processes and determines coverage by reviewing forms and other applicable records.
    - Maintains professionalism and effectively interacts with all contacts, both internal and external.
    - Maintains department quality standards and performs job duties as directed by supervisor

    What you bring to the job?

    · Bilingual in Spanish and previous customer service experience

    · High School Diploma or GED

    · Ability to pass the drug test and background check

    Stop your job search and apply today. Send a copy of your resume to rimajoy.centeno@manpower.com. Do you need more information? Contact Rima at 414-312-5144 ext. 1848. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath.
  • Valid City, State or Zip Code: Waterloo
    Job Type : Contract
    Date: Tuesday, 23 April 2019
    Calling all Bilingual Collections Agents in Waterloo! As a Collections Agent working with our client in the insurance Industry, your main function will be to review and collect outstanding payments, primarily through contacting customers via telephone.

    The main duties and responsibilities include:

    * Own the full collection process of delinquent and/or past due payments up to current and/or written off
    * Manage and resolve more complex delinquent accounts in a timely manner
    * Ensure payments and adjustments are processed
    * Working to meet overall team goals

    Are you interested? The ideal candidate will possess:

    * 1 year of collections and call center experience
    * Must be bilingual (French and English)
    * Ability to multi-task and toggle between computer screens
    * Strong customer service experience
    * Flexibility to work rotating shifts

    Does this sound like your dream job? Apply Today!

    This is your opportunity to use your finely honed skills to make a real difference. And to collect pay that reflects your talent and expertise. .Manpower's reach and resources bring you career options you couldn't find on your own. We're experts at placing each of our candidates into his/her "dream job" - one perfectly matched to skills, ambition and lifestyle. The age of you has begun.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: St Catharines
    Job Type : Contract
    Date: Tuesday, 23 April 2019
    Our client is looking for great Customer Service Representatives specializing in Social Media, at their Thorold or St. Catharines location. This role will support the business' customer base through chat, email and phone support. We are looking for flexible and quick learners, able to adapt to continuously evolving needs of both the business and the customer.

    This role will begin in May and be a full time, 1 year contract with the potential for hire. This is an exciting opportunity for an experience customer service representative that has a strong knowledge of social media.

    What's in it for you?
    - Full time hours
    - 12 Month Contract, with potential for hire
    - Hours between 8 am and 11:30 pm (must be flexible to work between these hours)
    - $16.00 an hour

    What you will be doing:
    - Support and expand social media self-serve advertising customer base
    - Provide product and basic tool support to improve customer experience
    - Receive and log all customer problems, requests and issues and ensure proper documentation
    - Perform customer requests and identify problems
    - Follow-up on incidents with customers to ensure customer satisfaction

    What you bring to the role:
    - High school Diploma or GED
    - Minimum of 1 year customer service experience
    - Excellent communication skills
    - Ability to work all shifts as required
    - Experience using social media

    What can you expect?
    - Free onsite parking
    - Spacious work stations with updated technology platforms and equipment
    - Supportive environment to assist with individual success
    - Complimentary coffee, tea and hot chocolate bar
    - A sense of community! We pride ourselves on our inclusive, open, and engaging work environment

    If this sounds like something you would like to be considered for, please call apply today! You can also email application to kaleigh.walters@manpower.com

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs
  • Valid City, State or Zip Code: Albany County , Warren County , Rensselaer County , Schenectady County , Saratoga County
    Job Type : Temporary
    Date: Tuesday, 23 April 2019
    Customer Service Representative needed in Malta, NY area Have experience in an office environment providing customer service? Looking for steady work with weekly pay? What’s in it for you? Full time hours Monday-Friday 8am-5pm Wages starting at $12 per hour Possible temp to hire for the right motivated individual What is the job? Scheduling deliveries of large packages Making follow up calls Providing exemplary customer service Various other tasks as requested Scheduling experience a plus Manpower specializes in hiring here in the Capital Region area. We fill jobs that are temporary, temporary to hire, direct hire and short term assignments. We love referrals so please share our job with friends and family. Apply today via email albany.ny.mp@manpower.com , web applicants can apply directly online https://jobboard.tempworks.com/ManpowerAlbanyNY/Jobs/Search?Keywords=&Location=&Distance=Fifty&SortBy=Relevance or call us at 518-459-2800. Follow us on Facebook to keep updated with career tips and current hiring trends. https://www.facebook.com/ManpowerAlbanyNY
  • Valid City, State or Zip Code: Jefferson City
    Job Type : Permanent
    Date: Tuesday, 23 April 2019
    Manpower is hosting a job fair on behalf of Wipro Infocrossing at 1002 Diamond Ridge Dr #100, Jefferson City, MO 65109 on Tuesday, April 30th from 10am - 1pm. Manpower is partnering with Wipro to identify dependable candidates looking for long term employment and a company one can grow with! We are seeking applicants for Customer Service Representatives/ Call Center Agents; Provider Communication Specialists; Participant Services Agents; Pharmacy Technicians; RNs'; LPNs'; and more! Come out and see us and let us help you with your career path!
  • Valid City, State or Zip Code: Whitby
    Job Type : Contract
    Date: Tuesday, 23 April 2019
    Outbound/Collections Rep Needed
    Whitby, ON
    Temp to Perm
    $18hr

    Our client in the Whitby area is currently seeking an Outbound/Collections Representative to join their organization:

    If you have the following skills, please apply for this role:

    *Collections/Accounts Receivable

    *Calling on/contact/follow up with customers to close business/re-book appointments, etc.

    *Administrative support to Regional Sales manager

    *Helping with client retention

    Looking for someone who is highly motivated, takes initiative
    Strong multi-tasker
    Comfortable calling on customers' - business to consumer
    Punctual

    Apply today! Not the job for you? Set up your profile at manpower.ca and see what other opportunities Manpower has available currently.

    Not the job for you, but know someone who might be interested? Refer them to us for a referral bonus!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Mesa
    Job Type : Contract
    Date: Monday, 22 April 2019
    Position: Bilingual Customer Service/Inbound
    Location: Mesa
    Hours: 11:00am to 7:30pm or 8:00pm
    Pay: $14.00 hourly
    Length: Contract potential Temp to Hire

    Job Duties: Job duties include answer customer calls to book reservations & general customer service. Please let me know if you need any additional information. Bilingual Spanish is required.

    Required: Background and Drug Screen
  • Valid City, State or Zip Code: Richmond Hill
    Job Type : Permanent
    Date: Monday, 22 April 2019
    Bilingual Customer Care and Sales Support job opportunity available with our client who is a global leader an innovator in the bio-technology and medical device arena, currently has an opportunity available for a Bilingual Customer Care Associate. Offering a competitive salary inclusive with 100% benefits (medical/dental), company sponsored pension plan & growth opportunity. Day Shift hours, Mon-Fri Location is in York Region

    JOB DESCRIPTION:
    Handling all aspects of Sales Order Processing in a timely and efficient manner with goal of 100% Same Day Order Entry, complete with Order Acknowledgements
    Providing support and Liaising with Sales Representatives to handle their special requests and inquiries with response within 24 Hours.
    Handling incoming inquiries from Customers in a timely and efficient manner with response within 24 Hours Processing RAN requests from Customers and from Sales Representatives on behalf of Customers with response within 48 Hours.
    Processing Credit/Debit order adjustments within 48 Hours.
    Processing all Customer Change Orders Same Day as requested Providing support and back-up to other members of the Customer Care Team Updating and Closing of Webquote
    All other tasks and requests necessary to provide Exceptional Customer Care and to assist the Customer Care team Preparing Estimates, Follow-Up, Approvals and Refusals
    Processing requests for Loaners, Pre-booking incoming repairs, shipping Loaners, follow up on Overdue Loaners
    Processing all invoices for Service
    Processing, shipping and Follow Up on Third Party Repairs
    Handling all incoming telephone inquiries, either Sales or Service related directly without passing along to another individual to handle
    Communicating with Customer on all aspects of repairs.
    Communicating with Sales Reps on all aspects of repairs
    Providing support and back up to other members of the Customer Care team.

    QUALIFICATIONS:
    Bilingual language skills, written and verbal in French and English
    Microsoft Office Skills, SAP or JD Edwards preferred
    Strong Customer Service Skills- 1 to 2 years or more of customer service experience
    Time Management, Prioritization, and Organization Skills

    To apply, please forward your resume to brianne.gagliardi@manpower.com with the job title in the subject line of your email, in addition to applying online via the link provided.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Corona
    Job Type : Contract
    Date: Monday, 22 April 2019
    Interact with customers via phone or email to provide information in response to inquiries about products and services and to handle and resolve complaints. Alternate Job Titles Include: Customer Service Representative; Call Center Representative; Contact Center Agent.

    AMERICAN RESIDENTIAL SERVICES, a national leader in residential and commercial plumbing services is seeking Customer Service Representatives. The qualified candidate must have the ability to work in a fast paced environment while being self-motivated to provide exceptional customer service. Must have effective listening and verbal communication skills, proven ability to meet/exceed set goals, and be receptive to constant coaching and feedback.
    This position is for full time employment and does require evenings and weekends. Service industry experience highly preferred!
    POSITION RESPONSIBILITIES:
    Answering inbound calls
    Scheduling appointments
    Making outbound calls
    Addressing customer concerns
    Working with dispatchers, managers, and technicians to provide excellent customer service
    Provide timely response and feedback to the customer regarding inquiries
    Job Requirements
    POSITION REQUIREMENTS:
    2 or more years of call center customer service experience required.
    Willing to sit for long periods of time
    Flexible schedule - position requires working evenings, weekends, and holidays
    Must be at least 18 years of age
    High school diploma or GED equivalent
    American Residential Services requires all prospective employees to undergo a complete background check and drug screening.
  • Valid City, State or Zip Code: Kapolei
    Job Type : Contract
    Date: Monday, 22 April 2019
    The Client Care Representative's main responsibility is to provide superior customer service to new and existing Access clients.
  • Valid City, State or Zip Code: St Catharines
    Job Type : Temporary
    Date: Sunday, 21 April 2019
    Our client in Beamsville is looking for a dynamic Customer Service Representative to join their growing team.

    What's in it for you?

    * Full time hours Mon to Fri 8:00am to 4:30pm
    * $16.50-17.00 per hour based on experience
    * Temp to permanent based on performance

    What is the job?

    * Providing excellent customer service to both new and current clients
    * Responding to customer questions,concerns while providing tech support
    * General administration (filing, fielding incoming emails)
    * Maintaining service log spread sheet
    * Invoicing client purchases

    What you bring to the job?

    * Previous Customer Service/ Administration experience
    * Excellent oral and written communication skills
    * Ability to work in a team based environment

    Stop your search and apply today!

    We love referrals. Please share our job with friends and family.

    Be sure to check out Manpower's career platform with tools & resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.