Home   Call Center and Customer Service Jobs
  • Valid City, State or Zip Code: Honolulu
    Job Type : Contract
    Date: Monday, 01 July 2019
    Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.

    * Prioritize the work flow of cargo movements
    * Prepare export/import documentation correctly
    * Insure the timely movement of cargo from origin to destination
    * Approach each customer file as an opportunity to exceed expectation and build customer confidence
    * Make sure all work completed meets Commodity Forwarders quality standards
    * Makes sure all necessary reports and records are complete, timely, and accurate
    * Coordinate all necessary deliveries while maintaining our strict delivery guidelines.
    * Assist the sales team to achieve the goals for customer retention and new sales.
    * Process claim paperwork timely and accurately with carriers.
    * Make sure the department provides the support required by other departments and stations to maximize customer and vendor satisfaction and optimize profit.
    * Complete responsibilities for all billing requirements to achieve goals.
    * Adhere to all Policies and Procedures.
    * Perform any other related duties as necessary.
  • Valid City, State or Zip Code: Honolulu
    Job Type : Contract
    Date: Monday, 01 July 2019
    * Prioritize the work flow of cargo movements
    * Prepare export/import documentation correctly
    * Insure the timely movement of cargo from origin to destination
    * Approach each customer file as an opportunity to exceed expectation and build customer confidence
    * Make sure all work completed meets Commodity Forwarders quality standards
    * Makes sure all necessary reports and records are complete, timely, and accurate
    * Coordinate all necessary deliveries while maintaining our strict delivery guidelines.
    * Assist the sales team to achieve the goals for customer retention and new sales.
    * Process claim paperwork timely and accurately with carriers.
    * Make sure the department provides the support required by other departments and stations to maximize customer and vendor satisfaction and optimize profit.
    * Complete responsibilities for all billing requirements to achieve goals.
    * Adhere to all Policies and Procedures.
    * Perform any other related duties as necessary.
  • Valid City, State or Zip Code: Miami
    Job Type : Contract
    Date: Monday, 01 July 2019
    We are seeking Renters Insurance Processor in Miami, FL to join our team!
    Duration: 12 months (temp to perm)
    Rate: $12HR
    Job Description:
    Renters Insurance Processors will review various types of insurance documents and update the hazard insurance lines on the clients servicing system according to established procedures. Processors will verify that the policy contains acceptable coverage and disburse premium payments from the escrow account if required; make necessary outbound phone calls to insurance agents, and companies to update insurance policies and obtain needed (missing) information. Perform maintenance as necessary for policy changes, letters, notices etc. Insure all items are processed in a timely manner to meet or exceed established standards
    Qualifications:
    Minimum high school diploma or GED
    Spanish Bilingual
    Excellent verbal, written, and listening skills
    Prior working experience:
    * Banking
    * Finance
    * Mortgage lending experience
    * Insurance
    * Processing experience
  • Valid City, State or Zip Code: Madison
    Job Type : Contract
    Date: Friday, 28 June 2019
    We are seeking Customer Service Representatives to join our team!
    Our well-respected client on the West side of Madison is seeking outstanding Customer Service Reps for temp-to-hire job opportunities!
    You will be responsible for helping customers by providing product and service information in an inbound call-center.

    Responsibilities:

    Handle customer inquiries
    Provide information about the products and services
    Troubleshoot and resolve customer issues and concerns
    Document and update customer records based on interactions
    Develop and maintain a knowledge base of the evolving services

    Qualifications:

    Previous experience in customer service, sales, or other related fields
    Ability to build rapport with clients
    Ability to prioritize and multitask
    Positive and professional demeanor
    Excellent written and verbal communication skills
    Day shift hours starting at $16 per hour

    Why Manpower?
    * Full time hours
    * Earn while you learn with Manpower college tuition
    program
    * $100 referral bonuses
    * Weekly pay every Friday
    * Access to over 4000 courses and certificates to upgrade
    your skills in the market
    * MyPath, a career path designed for you
    * Local staff who care about you and your career!

    Apply now to get started on your new career with a company that highly values their employees!
  • Valid City, State or Zip Code: Raynham
    Job Type : Contract
    Date: Friday, 28 June 2019
    The primary role of a CSR is to provide customer assistance on a wide array of topics including, but not limited to: general inquiries, product and service inquiries, billing questions and other concerns. Therefore, candidates must demonstrate a fundamental commitment to providing a world-class customer service experience as follows:
    Service the Customer:
    * Respond to incoming calls from existing residential and commercial clients with a goal of providing world-class customer service
    * Diagnose customer needs and/or concerns
    * Handle difficult customer calls in a courteous and professional manner
    * Create and maintain a positive and professional connection with caller at all times
    Problem Resolution:
    * Correctly enter information into our Customer Relationship Management (CRM) system according to the customer's needs and/or concerns
    * Communicate company policies and provide creative approaches to resolve customer issues such as billing errors or service opportunities
    * Display exceptional decision-making and problem-solving capabilities to take immediate action on all calls
    Basic Qualifications:
    * High school diploma or GED
    * Minimum of 1-year previous customer service and/or call center experience
    * Ability to thrive in a fast-paced environment
    Job Types: Contract, Raynham, MA
    Salary: $15.00 /hour
    * Full time hours 40 per week, Mon-Fri 8am-4:30pm then 12pm-9pm with the possibility of rotating Saturdays 8-4pm
    * Competitive wages: $15 per hour and opportunity to earn a performance based monthly bonus of $500 each month
  • Valid City, State or Zip Code: San Antonio
    Job Type : Contract
    Date: Friday, 28 June 2019
    Are you tired of getting turned away from each job you apply to because little to no work experience? Are you a quick learner and ready to show a new company what you are capable of? Manpower is now giving the opportunity to 80 candidates eager, highly motivated and ready to work. We welcome all experiences.

    Qualifications:

    Entry Level with little or no prior work experience
    Acquires basic skills to perform routine tasks
    Work is routine and requires minimal problem resolution
    Completes work with limited autonomy
    Works with either close supervision or under clearly defined procedures
    25 wpm
    Comply with background (7years) and drug test requirements
    Why Manpower:
    * Competitive Rates $12.00 per hour
    * Opportunity to become a permanent associate
    * Fully funded Scholarships
    * Quarterly free trainings
    *Set schedule
    * 2 shifts available

    Job Description:

    May perform processing tasks in one or more of the following areas:
    Data entry
    Mailroom activities
    Electronic portal
    Scanning
    Media conversion
    Check processing
    Electronic fund transfer
    Content storage and retrieval
    All other duties as assigned.
    Alternate text:
    Performs data entry of material from source documents to a computer database.
    Transcribes routine pre-coded and identifiable alphanumeric data from source document and/or phone call into an automated system.
    Ensures accuracy and completeness data.
    Performs clerical tasks in the data entry function.
    Receives and distributes incoming mail and materials.
    All other duties as assigned.
    Alternate text:- for medical/healthcare
    Performs document scanning and processing in mail room
    Enter Medical claims data into the Claims System, via 10-key and alphanumeric data entry
    Screen medical claim forms for completeness of data
    Route claims to other areas depending on successful data entry or the need for additional information
    Adjudicate and suspend claims when appropriate
    Provide backup support to other team/group members in the performance of job duties as assigned (including mail Room)
    Numeric Filing and other clerical tasks
  • Valid City, State or Zip Code: Mount Kisco
    Job Type : Contract
    Date: Thursday, 27 June 2019
    Are you ready for more that just a job but a career with a company dedicated to its employees?
    Then look no further we want to help you get there!

    Great Part Time Temp-Perm opportunity for strong Customer Service Representative in Bedford Hills

    What's in it for you?'
    First Shift Schedule
    Part Time Hours Monday through Friday 11 AM - 4 PM
    Potential to go permanent

    What is the job?
    Customer Service Representative-
    Processing customer request via phone, fax, web portal or email
    Performing requests in Total Recall
    Making same day call backs to clients Assist clients with the web-portal
    Data entry of inbound work orders
    File billed work orders
    Assisting new customer set ups in the web portal
    Handling minor customer service issues/concerns
    Assisting others with miscellaneous administrative functions Work closely with the operations staff to ensure 100% accuracy of client request Assist with special customer projects Perform special tasks as directed by the Customer Service Manager

    What you bring to the job?
    Strong customer service experience, at least 3 years
    Great attitude and ability to work in a team
    Dependability and reliability
    Ability to pass a background check and drug screening

    Stop your job search and apply today. Do you need more information? Contact our recruiters at 914-428-0155 apply today!
    We love referrals so please share our job with job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Springfield
    Job Type : Contract
    Date: Thursday, 27 June 2019
    We are seeking a Customer Care Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

    The Details
    * Handle in-bound calls from our customers by researching and resolving loan-level inquiries in hazard insurance, mortgage banking and property loss.
    * This role requires listening to our customers' concerns and showing empathy while resolving their issues.
    * Because every customer is different, we expect you to take the initiative to truly understand our customers' current challenges, solve them and use your expertise to proactively help them avoid future challenges.
    * You may be asked to participate in special projects, assume new responsibilities and adjust priorities as requested.
    * A robust paid training environment enables you to learn the business, the systems, the policies and, most importantly, how to effectively engage and resolve customer challenges. Training will be a combination of classroom, online and side-by-side observations.

    Qualifications:
    A minimum of 6 months experience in customer service (face to face or phone)
    Minimum high school diploma or GED, and 1 year work experience required
    College degree with 0-1 year work experience, preferred
    Strong attention to detail
    Love talking to people and ability to WOW customers on every call
    Excellent verbal, written, and listening skills
    Relentless drive to own the customers problem and resolve it
    Ability to adapt well to change
    Ability to work well in a fast paced work environment
    Ability to think outside of the box to resolve problems
    Ability to multi-task using technology, including call handling, loan level review and call documentation

    For faster response you can send your most updated resume to keith.mercado@manpower.com or call 414-312-5144 extension 1847
  • Valid City, State or Zip Code: Tamaqua
    Job Type : Contract
    Date: Wednesday, 26 June 2019
    We are looking for qualified candidates to work in a call center. Utilize your courteous, timely, and accurate customer service skills!

    You will be assisting internal and external customers with answering inquiries and solving problems related to the consumer questions.

    Skills Required:

    Computer Savvy
    Able to Multi-Task
    Great Communication Skills

    Put your clean background to use!
    HS Diploma Required


    Flexible Day Shift: 8:30 am -5:00 & 9:00 am - 6:00 pm

    If you are interested please register on-line at www.manpower.com and upload your resume! & Call the office @ 570-622-9704
  • Valid City, State or Zip Code: Rochester
    Job Type : Contract
    Date: Wednesday, 26 June 2019
    Customer Service Specialist

    Assisting consumers as well as the general public by answering incoming calls and verifying account information; Resolve customer issues via phone or email. Extensive training included.

    What's in it for you?
    * Full time hours
    * B Shift (11:30 - 8:00pm)
    * $15.25 (Bilingual)
    * Weekly pay
    * Monday through Friday (Open Availability)

    What is the job?
    * Assist prospective enrollees and people assisting enrollees
    * Track and document all inquiries using the applicable systems
    * Process new applications - via telephone
    * Transfer/refer consumers to appropriate entities
    * Process life event changes, demographic updates, disenrollment requests, and special periods as requested
    * Facilitate the fulfillment of caller requests for materials via email, or download.
    * (Bilingual employees) Facilitates translation services for non - English speaking callers
    * Escalate calls or issues to the appropriate designated staff
    * Attends meetings and training as requested and maintains up-to-date knowledge of all programs and systems

    What you bring to the job?
    * High School Diploma or GED
    * 2+ years experience navigating multiple systems
    * Ability to type 25 WPM
    * Strong interpersonal skills
    * Bilingual - Spanish
    * Ability to follow both verbal and written instructions
    * Call Center experience ++

    Stop your job search and apply today. Do you need more information? Contact our recruiters at 585-227-6008. We love referrals, so please share our job with friends and family. EOE
  • Valid City, State or Zip Code: Corona
    Job Type : Contract
    Date: Wednesday, 26 June 2019
    Great job opportunity this summer. Let's get ready to work. Contact Malaika Davis at Manpower 951.808.8302 or email Malaika.davis@manpower.com. Office hours Monday - Friday 8AM - 5PM.

    Operate data entry device, such as keyboard. Duties may include verifying data and preparing materials for keying, coding or printing.

    Pay rate $14-$15
    Must be able to work 2nd shift and work on weekends, holidays, and work a flexible work schedule.
    Mus t be able to pass 7 year background and drug test.
  • Valid City, State or Zip Code: Des Moines
    Job Type : Temporary
    Date: Tuesday, 25 June 2019
    Manpower is currently hiring detail oriented Customer Service Representative in Des Moines, IA. In this role, you will answer inbound calls from customers related to dental and vision benefit eligibility and claim status. If you enjoy helping customers and talking on the phone, please apply today!