Home   Call Center and Customer Service Jobs
  • Valid City, State or Zip Code: Salem
    Job Type : Contract
    Date: Monday, 21 October 2019
    We are seeking a Customer Service Representative to join our team! You will be responsible for helping the company by providing consistent customer engagement and connect customers to their service agent.

    Responsibilities:
    * Problem Solving - Identify and resolve problems in a timely manner. Gather and analyze information skillfully
    * Address customer inquiries that come into the customer service department by phone, web/email, mail, fax, chat or Social Media by providing courteous and prompt responses
    * Use appropriate data systems to track contacts and inquiries
    * Use of calendar to schedule appointments for agent

    Qualifications:
    * Must be able to read, understand and verbally communicate work instructions
    * History of self-motivation to achieve production goals
    * Great attitude, ability to multi task and work in a team
    * Ability to pass a Background Check
    Hours 10:45am - 7pm and rate of pay $13

    How To Get In Touch To Apply or Learn More: (Pick One)

    Choose the option that is most convenient to you to get the conversation started.

    1-Apply now!

    2-Email me at Tyler.spevacek@manpower.com

    3-Call a Recruiter: 503.363.3500

    4-Text "CSR!" to 971.719.3320

    5-Register as a job seeker on www.manpower.com
  • Valid City, State or Zip Code: Winnipeg
    Job Type : Permanent
    Date: Sunday, 20 October 2019
    Finding the right role is much simpler than before. We're looking for talented individuals to join our team of experts. We're looking for exceptional Bilingual-French Customer Service Professionals to join our team!

    A Client Relations Associate (Bilingual French) is to support our client where you will provide a helping hand to our customers. Our team quickly adapts to customer needs to deliver excellent customer service experience through creative problem-solving and a thorough knowledge of rapid response for Road Side Assistance.

    What we Offer:

    * Hourly Wages: $15.00 Hours (Shift Premiums)
    * Permanent Employment with Guaranteed Hours
    * Paid Training and Great Incentive Programs
    * Full Time Hours and Part Time Hours - Available
    * Located in Downtown Area
    * Work that starts Immediately!

    In this role you'll get to

    * Develop deep knowledge of our client's products and services
    * Partner with our clientele to effectively resolve issues through phone
    * Answer how-to questions and help customers including navigating a variety of systems that will help you exceed customer's needs
    * Provide support & guidance to professionals while connecting with third-party vendors in assisting our clientele
    * Communicate thoughtful, customized solutions that help customer's ease their situation in time of crisis
    * Collaborate with internal teams and third-party service providers, to exceed client expectations

    We are looking for people who:

    * Find creative solutions in a challenging situation
    * Individuals who are self-motivated and eager to learn.
    * Thrive in a dynamic & collaborative environment while working in a fast phase environment
    * Adapt quick to changing priorities and customer needs.
    * Professional who are fully bilingual in French and English.
    * Experience working on a PC Unit
    * Exceptional computer skills
    * Superb communication skills in both languages.

    Our global customer base is always growing, let us know if your Bilingual French speakers we love to hear from you!

    To learn more about the changing world of work, please visit our website and follow us on Facebook Manpower Manitoba.
  • Valid City, State or Zip Code: Boston
    Job Type : Contract
    Date: Sunday, 20 October 2019
    Manpower has multiple openings for Call Center Representatives in Boston MA.

    This is an exciting and dynamic role for someone with customer service or administrative experience. Great team environment and opportunities for growth within the organization.

    Looking for someone with great phone etiquette and communication skills. As well as having great data entry and computer skills including MS Office. Will be using proprietary software.

    Do you enjoy helping people?

    (Responsibilities) Skills & Abilities:
    As a call-center agent you must consistently deliver the following attributes:

    Excellent telephone etiquette.
    Courteous answering of in-coming calls.
    Positive attitude and self-control in dealing with difficult callers and situations
    Accuracy critical to your success
    Exhibit a calm demeanor under pressure
    Obtain and record updated information
    Communicate proper protocol
    Follow established procedures

    Other Required Duties:
    Must consistently demonstrate positive customer service skills. Must utilize proper terminology. Understand and implement departmental policy and procedures. Must be able to interact positively with customers, clients and co-workers. Must be able to assimilate multiple pieces of data to accomplish required tasks.

    Training & Education: High School Diploma

    Experience: Experience in a medical or healthcare organization preferred but not required.

    Pay Rate: $13.25 per hour and $14.25 per hour for bilingual.

    Hours: 8:30 AM to 5:00 PM M-F

    Job Type: Full-time

    Salary: $13.25 to $14.25 /hour
  • Valid City, State or Zip Code: Winnipeg
    Job Type : Contract
    Date: Sunday, 20 October 2019
    Are you looking for an opportunity to work in a rapidly growing company that does meaningful work? If so, we may be the business for you! Our client provides thorough, fast and high-quality support for non-profit organization with their variety of Clientele in Canada and United States.

    Manpower is looking for people who are hungry to learn new things, has passionate, caring and exceptional skills in customer service, but most importantly, want to provide phenomenal customer service.

    What we Offer:

    * Hourly Wages: $12.00HR to $13.25HR
    * Temporary Full-Time (Possible Extensions)
    * Paid Training and Great Incentive Programs
    * Between 32 to 37.5 Hours per week
    * Located in Downtown Area
    * Work that starts Immediately!

    Essential Responsibilities

    The best candidate will have at least 6 months of customer service in any related field with superb customer service skills.

    * Experience working on a PC Unit
    * Exceptional computer skills
    * A high attention to detail
    * With creative ways of multi-task and stay organized
    * Friendly and professional demeanor
    * Critical thinking and problem-solving skills
    * Superb communication skills and experience working in diversified team of professionals
    * Ability to work quickly under pressure
    * Passionate and Sympathetic with clientele

    Join on our mission in making a difference with individuals lives.

    Manpower is a Fortune 500 company, with a worldwide network of 4,400 offices around the globe and 32 offices in Canada. As a world leader in the employment industry, we have been named Americas Most Admired Staffing Company by Fortune Magazine for four consecutive years.

    To learn more about the changing world of work, please visit our website and follow us on Facebook Manpower Manitoba.
  • Valid City, State or Zip Code: Markham
    Job Type : Permanent
    Date: Friday, 18 October 2019
    Bilingual Customer Care Associate (French and English) - job opportunity with a world renowned automotive company, working at the corporate head office site in the finance division. DAY Shift, Mon-Fri, 8-4:30am. Location is in the York Region area.

    The key responsibilities of the Customer Service Associates are:

    * Responds knowledgeably to incoming calls from clients and/or their insurance representatives
    * Makes outgoing calls to clients and/or their insurance representatives to obtain details of insurance coverage
    * Accurately document client or insurance representatives comments and actions taken in customer's electronic file
    * Sorts and processes incoming insurance mail
    * Meets or exceeds quantitative and qualitative goals as outlined by department manager
    * Responds to requests for assistance from other departments in a timely and efficient manager
    * Provides back up support to receptionist and administrative associate, as required
    * Works well as part of a team to ensure department targets
    * Adheres to corporate policies and department Standard Operating Procedures (SOPs)
    * Uses various software programs proficiently

    Qualifications necessary:

    * 1 to 2 years of customer service experience
    * University degree (preferred) or College diploma - Business or economics stream preferred.
    * Excellent computer skills, especially Word, Excel
    * Bilingual - French and English- both written and spoken

    CONTACT: Vidita.zinzuvadia@manpower.com

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.

    Good people know Good people. If you know of anyone looking for work and you refer them to Manpower and they complete 120 hours of work you will receive $100.00. .
  • Valid City, State or Zip Code: Longueuil
    Job Type : Contract
    Date: Friday, 18 October 2019
    Notre client, un leader mondial de l'aérospatiale, recherche présentement un représentant service à la clientèle pour la succursale de Longueuil. Ce client se définie comme l'avenir de l'aviation d'affaire, générale et régional ainsi que des hélicoptères et GAP.

    Vos tâches :
    Stratégiquement réparti, leur réseau de représentants d'expérience sur place leur permet d'assurer à leurs clients tout le soutien dont ils ont besoin, quand et où il le faut. Leurs représentants sont des ambassadeurs partout dans le monde et s'occupent de régler une vaste gamme de problèmes, qu'ils soient d'ordre technique, opérationnel ou commercial.

    Vous devez :
    - Représenter la compagnie
    - Offrir un service à la clientèle hors pair
    - Répondre au besoin des clients et des fournisseurs
    - Répondre au téléphone ou par courriel selon la demande
    - Offrir des offres exclusives aux clients et/ou aux fournisseurs

    Compétences recherchées :
    - Bilinguisme obligatoire (francais et anglais) parlé et écrit
    - Au moins 2 ans d'expérience en service à la clientèle
    - Compétences techniques aérospatiales (un atout majeur)
    - Compétences informatiques tres fortes

    Avantages :
    - Horaire de semaine : du lundi au vendredi, entre 8h00am et 17h00pm
    - Temps plein
    - Poste temporaire long terme, contractuel 1 an, renouvelable
    - Travailler pour une compagnie de renom sur la rive-sud de Montréal
    - Salaire : Entre 22$ et 23$ de l'heure, selon l'expérience

    Ce poste vous intéresse? N'hésitez pas à envoyer votre candidature à l'adresse suivante : monteregie.pq@manpower.com

    Au plaisir de discuter avec vous,
  • Valid City, State or Zip Code: Ada
    Job Type : Temporary
    Date: Wednesday, 16 October 2019
    Full time Bilingual Customer Service Representative
    Are you looking for consistent hours and weekly pay checks? Manpower has immediate openings for a customer service representative.

    What's in it for you?
    * Full time hours
    * Hours between 9:00am and 11:00pm
    * Competitive wages at $14
    * Training provided- NO previous experience required
    * Great work environment

    What is the job?
    * Answer inbound calls from Customers
    * Help customers in English and Spanish

    What you bring to the job?
    * The ability to pass background and drug screens
    * Customer service experience
    * Excellent interpersonal skills, ability to work well with others
    * Great attitude, ability to multi task and work in a team
    * work between 9am-11pm with 4-8 hour shifts
    * Fluent in Spanish and English

    Stop your job search and apply today. Do you need more information? Contact our recruiter Lauren 6012683666/lauren.williams@manpower. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Onalaska
    Job Type : Permanent
    Date: Wednesday, 16 October 2019
    Do you enjoy working with a clients, assisting and providing excellent customer services? This position will assign, control and dispatch service technicians to a variety of clients across the country. Act as a control point for all field related service activities to ensure customer commitments and due dates are met. Ensure that appointments and commitments are met. Duties include: Working with Service Suite 9, Ensemble, TRACS, MARTENS, NIBS, TIRKS, CIRAS, OTTO and Access Care systems to ensure system synchronization. Training is provided.
  • Valid City, State or Zip Code: Tempe
    Job Type : Contract
    Date: Wednesday, 16 October 2019
    Position: Inbound Call Center
    Location: Tempe
    Pay$15.87 hourly
    Schedule:Training Hours: 6:00 AM to 3:00,Training Length:Two weeks
    Training Details:The first two weeks will be classroom training. You will then go to the floor for hands on training before being put on your own.
    Post-Training Hours:7:00 AM to 4:00 PM Monday -Friday

    Length: Contract with potential to go temp to hire

    Position to start 10/28
    Must provide resume showing call center experience
    Taking inbound calls regarding pension benefits.
  • Valid City, State or Zip Code: Tempe
    Job Type : Contract
    Date: Wednesday, 16 October 2019
    Position: Inbound Call Center
    Location: Tempe
    Pay$15.87 hourly
    Schedule:Training Hours: 6:00 AM to 3:00,Training Length:Two weeks
    Training Details:The first two weeks will be classroom training. You will then go to the floor for hands on training before being put on your own.
    Post-Training Hours:7:00 AM to 4:00 PM Monday -Friday

    Length: Contract with potential to go temp to hire

    Position to start 10/28
    Must provide resume showing call center experience
    Taking inbound calls regarding pension benefits.
  • Valid City, State or Zip Code: Albany
    Job Type : Contract
    Date: Wednesday, 16 October 2019
    Hi!

    Manpower has the job you've been looking for. We have an open position for Customer Service Rep in Albany, OR.

    What's in it for you?
    * Pay rate: $11.25 - $12.50
    * Shift: TBD
    * Contract : 3 months
    * Start Date : 11/04/2019

    Primary Job Accountabilities/Responsibilities:

    * Receive and answer customer questions and resolve customer concerns relating to claims, warranties, and product servicing.
    * Coordinate service for customers using various providers to resolve the customers' concerns.
    * Settle claims according to insurance policy provisions.
    * Maintain and update customer account records as needed.
    * Forward suspected fraudulent and questionable claims to appropriate personnel.

    Required Experience, Skills, and Knowledge:
    * High school diploma or GED
    * Able to pass background check

    Stop your job search and apply today. Send a copy of your resume to greg.santos@manpower.com. If you have any question, please call me at 414 269 3151 ext. 1345. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tool sand resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath.
  • Valid City, State or Zip Code: Longueuil
    Job Type : Contract
    Date: Wednesday, 16 October 2019
    Notre client, un leader mondial de l'aérospatiale, recherche présentement un représentant service à la clientèle pour la succursale de Longueuil. Ce client se définie comme l'avenir de l'aviation d'affaire, générale et régional ainsi que des hélicoptères et GAP.

    Vos tâches :
    Stratégiquement réparti, leur réseau de représentants d'expérience sur place leur permet d'assurer à leurs clients tout le soutien dont ils ont besoin, quand et où il le faut. Leurs représentants sont des ambassadeurs partout dans le monde et s'occupent de régler une vaste gamme de problèmes, qu'ils soient d'ordre technique, opérationnel ou commercial.

    Vous devez :
    - Représenter la compagnie
    - Offrir un service à la clientèle hors pair
    - Répondre au besoin des clients et des fournisseurs
    - Répondre au téléphone ou par courriel selon la demande
    - Offrir des offres exclusives aux clients et/ou aux fournisseurs

    Compétences recherchées :
    - Bilinguisme obligatoire (francais et anglais) parlé et écrit
    - Au moins 2 ans d'expérience en service à la clientèle
    - Compétences techniques aérospatiales (un atout majeur)
    - Compétences informatiques tres fortes

    Avantages :
    - Horaire de semaine : du lundi au vendredi, entre 8h00am et 17h00pm
    - Temps plein
    - Poste temporaire long terme, contractuel 1 an, renouvelable
    - Travailler pour une compagnie de renom sur la rive-sud de Montréal
    - Salaire : Entre 22$ et 23$ de l'heure, selon l'expérience

    Ce poste vous intéresse? N'hésitez pas à envoyer votre candidature à l'adresse suivante : monteregie.pq@manpower.com

    Au plaisir de discuter avec vous,
  • Valid City, State or Zip Code: Albany
    Job Type : Contract
    Date: Wednesday, 16 October 2019
    Manpower has immediate opening for Customer Care Specialist in Albany, OR.

    What's in it for you?

    ··Start Date: 11/4/2019

    · $11.25 - $12.50 per hour

    · Call center experience, bilingual in Spanish, and customer service experience are all things that could increase the pay

    · Temp-to-Perm

    · Shift Differentials that will increase the employees pay by 10% after training:
    1. M-F shift's starting at/after 12:00P
    2. Any hours worked Saturday and Sunday

    · Operating hours; Monday - Sunday, 6:00am - 9:00pm PST. During the first week of training, employees will be informed of their regular shift schedule.

    What is the job?

    As a Customer Service Representative, you will support the organization's extended warranty contracts by providing superior customer service to our customers who have purchased an extended warranty contract for wireless cell phone handsets. You will verbally collect pertinent information for the customer over the phone. You will process and determine insurance coverage on each claim by examining forms, policies, and other records as provided by claimant and other agencies or resources.

    * Receive and answer customer questions and resolve customer concerns relating to claims, warranties, and product servicing.
    * Coordinate service for customers using various providers to resolve the customers' concerns.
    * Settle claims according to insurance policy provisions.
    * Maintain and update customer account records as needed.
    * Forward suspected fraudulent and questionable claims to appropriate personnel.
    * Coordinate with immediate supervisor or other personnel as needed to resolve claims and issues not of routine nature.
    * Attend workshops, seminars, and other training sessions to maintain and update product knowledge.
    * Maintain professionalism with all contacts, both internal and external.
    * Perform other job duties as directed by supervisor.

    What you bring to the job?

    · Customer service experience

    · High School Diploma or GED

    · Ability to pass the drug test and background check

    Stop your job search and apply today. Send a copy of your resume to rimajoy.centeno@manpower.com. Do you need more information? Contact Rima at 414-312-5144 ext. 1848. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath.
  • Valid City, State or Zip Code: Baltimore
    Job Type : Contract
    Date: Tuesday, 15 October 2019
    Manpower is currently recruiting for a maintenance specialist who will be responsible for preventative and routine maintenance and the upkeep of residential buildings, grounds, and equipment to maintain a safe environment for residents, staff and visitors.

    You will complete all general maintenance of the community (basic plumbing, electrical, drywall repair, unit inspections, painting, work orders, carpentry and maintenance support).
     -Perform preventative maintenance.
     -Able to work independently or as part of a team.
     -Effectively read and interpret documents and instructions.
     -Capacity to effectively troubleshoot and problem solve.
  • Valid City, State or Zip Code: Melbourne , Malabar , Melbourne Beach , Melbourne Village , Palm Bay
    Job Type : Permanent
    Date: Monday, 14 October 2019
    Looking for upbeat, positive, team player who likes to talk to people. If you are a people person and can type 35 wpm then we need need to talk. Immediate permanent position for the right person. Must be able to work a flexible schedule with availability from 8am - 9pm and did I mention, you must like talking to people? Call me if you are serious about a career, not a job!
  • Valid City, State or Zip Code: Onalaska
    Job Type : Permanent
    Date: Wednesday, 09 October 2019
    Do you enjoy working with a clients, assisting and providing excellent customer services? This position will assign, control and dispatch service technicians to a variety of clients across the country. Act as a control point for all field related service activities to ensure customer commitments and due dates are met. Ensure that appointments and commitments are met. Duties include: Working with Service Suite 9, Ensemble, TRACS, MARTENS, NIBS, TIRKS, CIRAS, OTTO and Access Care systems to ensure system synchronization. Training is provided.