Home  Call Center and Customer Service Jobs
  • Location: Boca Raton , Delray Beach , Lake Worth , Boynton Beach , Greenacres
    Job Type : Permanent
    Date: Wednesday, 19 December 2018
    Manpower is currently representing a client in the Boca Raton, FL area that is seeking to permanently hire several Bilingual Customer Care Representatives.
  • Location: London
    Job Type : Contract
    Date: Wednesday, 19 December 2018
    Are you a Technical Solutions professional looking for long term full time opportunity in the banking industry? We are currently recruiting for experienced Technical Support on contract for 1 years offering $18.85/hr!

    As a Technical Support Representative for our client in the London area you will be the first point of contact for technical support and general queries and providing exceptional customer service to all internal incoming calls.

    Are you interested? The ideal candidate will possess:

    * Fluent in French and English (written and verbal)
    * Strong Technical Support experience or strong understanding of computers
    * Customer Service/Call Center experience
    * Excellent communication skills
    * Flexibility to work rotating shifts as 7:00am -9:00pm Monday to Friday and 7:00am to 7:00pm Saturday and Sunday

    Does this sound like your dream job? Apply Today!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Tigard
    Job Type : Contract
    Date: Wednesday, 19 December 2018
    Manpower is currently seeking Claims Specialists for a large insurance client in Tigard, OR!
    * Handles unrepresented bodily injury split files - Reviews claim and adjuster direction, obtains any records to support the claim including wage and medical records, medical bills, special services, and/or scar photos, determine and document the file to reflect any third-party liens, upload bills for MDP review and bill analysis, organize bills and records received, handle one shot/adjuster request assignments
    * Customer Service- Makes and maintains a connection with the customer by understanding and meeting their needs; serves the customer with empathy; and follows up to ensure that customer needs have been met
    * Retrieves, prints, faxes, or mails supporting documentation to vendors or others as directed
    * Provides back-up for any support functions in the office
    * Claims Support- Receives, screens and routes incoming telephone calls and other electronic correspondence
    * Contacts or receives contact from customers or other claim related third parties to obtain and/or provide necessary file information to comply with quality and process standards
    * Generates and sends appropriate forms to insured/claimant for completion
    * Completes all necessary forms, logs documents into the system, and routes them to the appropriate parties

    Qualifications and Education Requirements
    * High School Diploma or equivalent with previous experience in either customer service and/or a professional work environment
    * Good organization skills with timely follow-up skills
    * Good oral and written communication skills
    * Knowledge of Excel and Word
    * Performs routine tasks of basic complexity under general supervision
    * Ability to be a self-starter and work independently
    * Fluency in Spanish and English is especially desirable

    Preferred Software Skills (please include skill level for each)
    * Adaptability
    * Communication
    * Customer Focus
    Managing Work (includes Time Management)
  • Location: York
    Job Type : Permanent
    Date: Wednesday, 19 December 2018
    Manpower is currently assisting a local printing company in York, PA in their search for a Customer Service Representative with Call Center experience.

    We have openings on 1st shift, paying $14-$15/hr depending on experience.

    Essential Duties:

    * Handle phone/email inquiries from retailers regarding availability of stock, ship dates, expedited delivery and replacement of defective materials.
    * Data entry of incoming orders received via phone and email.
    * Manage product distribution and delivery, utilizing scheduling software as well as interfacing with members of the internal Shipping Dept.
    * Resolve payment issues with retailers, in conjunction with members of the Accounting Dept.
    * Manage inquiries and questions from customers and provide order updates.
    * Provide assistance as needed for other tasks as assigned by the supervisor.

    Job Requirements

    As a CSR you must be able to work in a team-oriented environment and communicate well with management and fellow employees.
    Ideal candidates have very positive attitude and previous experience.
    Other requirements of the role include:

    * All applicants must have steady work history with a good attendance record
    * Recent college graduates or students are encouraged to apply: Marketing, Graphic Design, Business Administration concentration preferred, or equivalent experience with an administrative, clerical and/or secretary background
    * Strong communicational skills
    * Attention to detail and task oriented
    * High volume telephone sales
    * Strong excel, word, powerpoint and computer skills
    * Pre-employment background check & drug screen will be required as a condition of employment- Free for all Manpower candidates!

    Candidates can apply at manpower.com or by calling Manpower of YORK at 717-764-7841.

    We offer our employees great career opportunities, competitive wages, holiday/service bonus, access to health insurance options after only 40 hours and more!

    Referrals are welcome and rewarded ($50 referral bonus)

    Manpower is an equal opportunity employer.
  • Location: Colorado Springs
    Job Type : Contract
    Date: Wednesday, 19 December 2018
    Data Entry/Customer Service/Medical Claims

    The Intake Representative will processes clinical certification documents or forms received via facsimile from physician offices and/or imaging centers, that are necessary for existing case review and/or new case build. The information received is reviewed for completeness (i.e., patient/provider demographic, CPT/ICD, and other critical information), through a focused, detail-oriented process. Clinical certification requests are to be completed within the timeframe designated by internal, regulatory and contractual obligations.
  • Location: Atlantic City
    Job Type : Contract
    Date: Wednesday, 19 December 2018
    Part time Library Assistant needed in the Atlantic County area. Job duties will assist patrons with check-in and out materials, assist with computer use, shelve books and materials and use a cash register.

    Successful candidates need to have excellent customer service and enjoy working with the public. This is a part time position, up to 19 hours per week and may include evenings and weekends.

    Interested applicants should go to www.manpower.com and sign up
  • Location: Montr��al-Est
    Job Type : Contract
    Date: Wednesday, 19 December 2018
    Voici une opportunité en or!
    Notre client est à la recherche d'un(e) représentant(e) au service à la clientèle pour un remplacement à longue durée, voir permanent.
    Il s'agit d'une entreprise de papeterie, dans l'est de Montréal.
    Cette entreprise a très peu de taux de roulement et il y règne une très bonne ambiance.
    On vous y offrira une formation et la directrice est à l'écoute de son personnel.

    Vos tâches sont:
    -Recevoir et traiter les commandes des clients reçus électroniquement par courriel, fax ou par téléphone

    -Assurer l'exactitude des commandes des clients

    -Fournir aux clients/consommateurs les informations techniques ainsi que les prix

    -Recevoir et répondre aux courriels des clients et consommateurs (90 %) appels (10 %)

    -S'occuper des plaintes au sujet des produits. Gérer les plaintes des clients/consommateurs et en assurer un suivi.

    -Effectuer toutes autres tâches reliées au poste (ex : entrées des données, trier, classer) et autres tâches nécessaires au bon fonctionnement des activités; demande de retour, crédit, suivi des expéditions, mise à jour des informations des clients

    -Des responsabilités supplémentaires peuvent être ajoutées selon les besoins de l'entreprise

    Vous devez:
    - Avoir une aisance de différents outils/logiciels informatiques (BPCS, EXCEL, WORD, LOTUS NOTES, OUTLOOK, INTERNET)
    - Importance primordiale du service à la clientèle, axé client, attitude positive, aimable, habileté en communication, entregent. Vous serez le premier contact client!
    - Excellente maîtrise du français comme de l'anglais oral et écrit
    - Autonomie et débrouillardise requise

    Atout
    -Connaissance du logiciel AS 400
    -Expérience service à la clientèle

    Si vous avez de l'expérience dans le domaine de l'assurance ou autre service à la clientèle où vous devez prodiguer de l'information, gestion de plainte et suivi de commande, ce poste est pour vous!

    Salaire selon expérience entre 21,50 et 24, 50 $/hrs. Ce poste à de fortes probabilités de devenir permanent, vous aurez donc des avantages sociaux.

    Ceci vous intéresse? communiquez avec moi!

    marielucie.guiliani@manpower.com
    (514)848-9922 ext 4115