Home   Call Center and Customer Service Jobs
  • Location: Dieppe
    Job Type : Contract
    Date: Wednesday, 18 July 2018
    Do you want to work with an amazing team?
    Are you a service oriented, self-motivated people person who is interested in the exciting world of customer service and are bilingual?
    Would you like to work Monday - Friday with weekends off?
    Do you love helping others without the pressure of sales? If so we have the perfect opportunity for you.

    Job Responsibilities
    * Our Business Services Center is the first point of contact for Consumers, Suppliers and Employees/Retirees. The ideal candidate must ensure a high degree of customer satisfaction through rapid constructive and responsive communication. Ability to multi-task is very important.
    * Answer incoming request via phone, ticketing system, email, fax and web
    * Identify and escalate critical issues
    * Register the consumer, supplier and employee inquiries/complaints into the ticketing application
    * Responding to request in a timely and professional manner
    * Resolve or forward requests in accordance with established procedures
    * Perform a variety of moderately complex clerical task

    Job Qualifications
    * College Diploma or 2-3 years' experience in Contact Center environment
    * 3 years of Customer service experience
    * Excellent skills is MS Office
    * SAP, Charter, HPSC, Novo knowledge and Info Path knowledge an asset
    * Strong verbal and written communication skills
    * Fluently bilingual is required (English and French)

    If you find yourself interested in this exciting opportunity and want to further your career and have the qualifications needed, apply directly to this posting today.

    50 Reasons to Refer a Friend - We need more great associates like you! Refer a friend to Manpower and you'll receive a $50 bonus, once they've completed 72 hours of work.
    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Dieppe
    Job Type : Contract
    Date: Wednesday, 18 July 2018
    Do you want to work with an amazing team?
    Are you service oriented, self-motivated people person who is interested in the exciting world of customer service?
    Do you love helping others without the pressure of sales? If so we have the perfect opportunity for you.

    Responsibilities:
    * Shifts range from 7am to 12am Monday to Sunday
    * Answer incoming requests via phone, email and online
    * Resolve or forward requests in accordance with established procedures
    * Identify new demands, perform a variety of complex clerical tasks
    * Work as a liaison between the Ontario Hub, Call Centers, and Field Depots to respond to missed service freight.
    * Fielding/handling calls and following up in a timely manner with Call Center Agents, National Accounts Representatives and Managers
    * Providing feedback to Operations on ways to improve and proactively deal with Customer Service issues.
    * Strong problem solving skills
    * Ability to work under high pressure situation and adapt to rapidly changing circumstances
    * Able to prioritize and handle numerous activities
    * Other duties as assigned

    Qualifications:
    * Bilingual English/French an asset
    * 1-3 years' experience in a contact center environment
    * Proficient with Microsoft office products (Excel & Word)
    * Clear Criminal back ground check

    If you find yourself interested in this exciting opportunity and want to further your career and have the qualifications needed, apply directly to this posting today.

    50 Reasons to Refer a Friend - We need more great associates like you! Refer a friend to Manpower and you'll receive a $50 bonus, once they've completed 72 hours of work.
    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Charlottetown
    Job Type : Contract
    Date: Wednesday, 18 July 2018
    We are looking for exceptional bilingual customer service clerk. This position has various shifts and will be full time hours with the possibility for permanency for the right candidate. Must be willing to start immediately.
  • Location: Farmington Hills
    Job Type : Permanent
    Date: Wednesday, 18 July 2018
    Manpower is assisting a local client with their search for call center representatives in the Farmington Hills area.

    Candidates must be able to work between the hours of 8am and 8pm Monday thru Friday, along with Saturdays from 9am - 5:30pm.

    Prior call center experience is a Plus, but past customer service experience is a MUST!

    The pay rate is $11.50 an hour.
  • Location: Downers Grove
    Job Type : Contract
    Date: Wednesday, 18 July 2018
    Description:

    * Individual will make outbound calls to follow-up with prospects/customers who have put in a service request to set appointment with a service consultant, schedule service calls, check on the successful completion of service orders, gain required information from prospects/customers, etc.
    * Individual will also take incoming calls from prospects and clients and ask questions to capture necessary information to create a job order requests, which will be used to create service quotations and work orders.
    * Call volume will be around 70-80 calls/interactions per day.
    *No cold calls/calling is required. All calls are to individuals who have requested service or a quotation from Perm-Seal.
    Experience/Skills:
    * A minimum of one year of Call Center based customer support experience with strong phone and customer service skills with the ability to follow directions and a scripted system to assure that the right questions are asked so that all relevant information is entered into the system to proceed with next steps.
    * Multitasking ability to talk to customers while entering information with a strong attention to detail to assure the all pertinent information is captured.
    * Solid computer and data entry skills as well as a can do attitude and desire to provide all customers with a great experience is required.
  • Location: Richmond Hill
    Job Type : Contract
    Date: Wednesday, 18 July 2018
    Customer service professional? Know how to turn a difficult situation into a positive? Good news!

    Manpower Markham is currently recruiting for Customer Service Rep's in the Thornhill area taking inbound calls supporting the customer's complaint department.

    The Job:
    - Manage an inbound call queue from existing membership holders
    - Receive, investigate and resolve customer concerns/service complaints
    - Liaise with internal/external departments as appropriate
    - Exercise sound judgment in developing win-win solutions to close case files
    - Input and update case files in computer system
    - Maintain composure and tact while navigating difficult conversations

    What's in it for you:
    - Monday-Friday schedule
    - AM shifts
    - Convenient Thornhill work location (Hwy 7 & Leslie)
    - $17/hr
    - Long term Temporary position
    - Access to Manpower's online skills development database

    What you bring:
    - Previous inbound customer service experience. Customer retention, insurance claims or collections preferred.
    - Clear communication skills both written and verbal
    - Demonstrated tact, patience and ability to remain calm
    - Ability to navigate difficult conversations, bringing them to successful resolution
    - Confidence to pass both a criminal and credit background check

    Sound like you? Apply today!

    Not the role for you, but know someone who might be a great fit? Bonuses available for successful referrals!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Saint-Laurent
    Job Type : Contract
    Date: Tuesday, 17 July 2018
    Vous avez plusieurs années d'expériences en recouvrement commerciale et vous avez un DEC en administration? Vous souhaitez évoluer dans une entreprise qui possède une solide réputation à travers le monde ? Nous avons cette opportunité pour vous disponible dès maintenant.

    Notre client est présentement à la recherche de 3 AGENTS DE RECOUVREMENT commercial pour occuper un mandat temporaire avec une possibilité de prolongation a Ville Saint Laurent

    Au quotidien, vous serez amené à effectuer plusieurs fonctions telles que :
    * Entrer en contact avec les clients pour obtenir qu'ils paient leur compte et faire preuve d'un sens aigu des affaires ;
    * Remplir les formules de règlement des différends quant aux sommes en souffrance ;
    * Obtenir l'aide des personnes compétentes pour la résolution des différends avec les clients afin de rendre des décisions en temps opportun. Remet le dossier à son supérieur s'il y a lieu pour donner suite ;
    * Maintenir le suivi avec les clients concernant le paiement des comptes et leur engagement à respecter un programme convenu de versements échelonnés lors de contrats importants ;
    * Coordonner et communiquer les activités avec les gestionnaires de comptes de vente et les administrateurs de compte pour une interface cohérente et sans faille ;
    * Concilier les comptes-clients, paiements, etc. ;
    * Inscrire dans le système informatisé la teneur des échanges avec les clients et enregistre les nouvelles modalités de paiement et/ou ententes intervenues avec les clients.
    * Autres taches connexes.

    Vous êtes la personne de choix pour occuper ce poste si vous avez un DEC en administration ;
    Vous avez entre 3 et 5 en tant que spécialiste en recouvrement commercial ;
    Vous êtes bilingue (anglais et français);
    Vous avez une bonne connaissance d'Excel, Word, Lotus Notes, JDE, Oracle ou SAP est un atout;

    Le salaire est de 21.50$/h et les horaires sont 8h00 à 17h00 du lundi au vendredi (1 heure pour le lunch).
    N'attendez plus et faites nous parvenir votre candidature !
    Coline Ronda
    Recruteur
    coline.ronda@manpower.com
    514-848-9922 ext. 4101
  • Location: Miami
    Job Type : Contract
    Date: Tuesday, 17 July 2018
    Customer Service Representative Great Pay

    Do you love helping people? How about a great opportunity to develop a long term career with a great company? Are you an experienced Customer Service Representative with a friendly voice and kind smile? Manpower needs you! We are hiring over 25 CSR Call Center Representatives both Mono and Bilingual to receive inbound calls and process order.

    As a Customer Service Rep you will be handling multiple calls each day to support clients calling in for your assistance. You will follow the customer call in script and enter the information into the computer system.

    Here are the details:
    *$13.00 per hour English Only
    *$14.00 per hour Bilingual English & Spanish
    *Weekly Paychecks
    *Overtime opportunities to earn even more
    *Temp to Perm
    *Great casual working environment
    *Many schedules to find what works best for you!

    What you bring?
    *2-3 years Call Center, Customer Service or Clerical Experience
    *Ability to navigate a computer
    *HS Diploma or GED
    *Ability to pass a criminal background check
    *Great speaking and grammar skills

    If you are looking for a career and a long term opportunity, this is it. If you are looking to further develop your call center experience this is it! Apply today for immediate consideration. Do you know someone else who would be a great match for this job? We love referrals and pay you for them so please share this job opportunity.
    Call our office at 954-236-3310
  • Location: Compton
    Job Type : Permanent
    Date: Tuesday, 17 July 2018
    Manpower is looking for a great and experienced Customer Service Rep for our Compton area!

    If you love working as a Customer Service Rep including but not limited to answering incoming calls, data entry, greeting visitors, working with work orders, then we have an awesome temp to hire opportunity waiting for you!!

    Job Details;
    * Provide excellent customer service through timely and accurate customer communications via telephone
    * Enter customer orders into order entry system
    * Communicate status of orders to customers
    * Produce estimates and quotations for customers
    * Answer incoming calls
    * Greeting visitors
    * Data Entry
    * Assisting with other admin tasks

    Job Qualifications;
    * Must have 3+ years of Customer Service experience
    * Must have good communication skills
    * Must be able to pass compliance criteria
    * Computer knowledgeable
    * Phone etiquette

    Shifts Available:
    * AM shift - 8am - 5pm
    * Monday - Friday
    * Pay rate: $16/hr.

    If you have the following qualifications and would like to showcase your talent apply to the job posting so we can connect. Don't forget to mention our Referral Bonus program.

    Hope to hear from you!!

    "We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance."
  • Location: Calgary
    Job Type : Contract
    Date: Monday, 16 July 2018
    Customer Service Representative

    Manpower is currently hiring a Customer Service Representative to fulfill a full time permanent position in Calgary, Alberta.
    Hours: 8am - 5pm

    Summary of Key Responsibilities (job functions include but are not limited to):
    * Maintain customer relationships
    * Help customers with placing orders over the phone and online
    * Track orders and ensure goods arrive on schedule
    * Provide high quality customer service at all times

    Qualifications and Requirements:
    * High School Diploma and/or equivalent is required
    * Ability to maintain a customer focused attitude
    * Strong keyboarding skills and software experience
    * Strong ability to multi-task effectively and resolve problems quickly
    * Excellent communication skills (both verbal and written) - most of this role will be over the phone or internet
    * Previous experience in an industrial setting considered an asset

    Please apply online and/or create and manage your profile at www.manpowerab.com. Alternatively, you can email us directly at michelle.melnyk@manpower.com or contact us at 403-269-6936 & ask for Michelle. Please note that only qualified candidates will be contacted.

    You can follow us on Facebook (manpowerAB), Instagram (ManpowerAB), twitter (@ManpowerAB) & LinkedIn (ManpowerAB) for more information on our current Companies and Job Postings.
  • Location: Chino
    Job Type : Temporary
    Date: Monday, 16 July 2018
    Interact with customers via phone or email to provide information in response to inquiries about products and services and to handle and resolve complaints. Alternate Job Titles Include: Customer Service Representative; Call Center Representative; Contact Center Agent. Malaika Davis 951.808.8302 or email malaika.davis@manpower.com
  • Location: Corona
    Job Type : Contract
    Date: Monday, 16 July 2018
    Interact with customers via phone or email to provide information in response to inquiries about products and services and to handle and resolve complaints. Alternate Job Titles Include: Customer Service Representative; Call Center Representative; Contact Center Agent

    A national plumbing company, located in Corona, California is seeking Customer Service Representatives. The qualified candidate must have the ability to work in a fast paced environment while being self-motivated to provide exceptional customer service. Must have effective listening and verbal communication skills, proven ability to meet/exceed set goals, and be receptive to constant coaching and feedback.
    This position is for full time employment and does require evenings and weekends. The schedule is from 2:00pm - 11:30pm, two consecutive days off during the weekdays. Service industry experience highly preferred!
    POSITION RESPONSIBILITIES:
    Answering inbound calls
    Scheduling appointments
    Making outbound calls
    Addressing customer concerns
    Working with dispatchers, managers, and technicians to provide excellent customer service
    Provide timely response and feedback to the customer regarding inquiries
    Job Requirements
    POSITION REQUIREMENTS:
    2 or more years of call center customer service experience required.
    Willing to sit for long periods of time
    Flexible schedule - position requires working evenings, weekends, and holidays
    Must be at least 18 years of age
    High school diploma or GED equivalent
    American Residential Services requires all prospective employees to undergo a complete background check and drug screening.

    If you have an interest please contact Malaika Davis at 951.808.8302 or email malaika.davis@manpower.com. Office hours Monday - Friday 8:00am - 5:00pm.
  • Location: Bethesda
    Job Type : Contract
    Date: Monday, 16 July 2018
    Customer Service Representative

    Job Summary

    The Customer Service Representative provides support and communications to customers from the Customer Service Center. Incumbents are scheduled to work during operating hours, which are from 8:00 a.m. to 4:00 p.m., Monday through Friday. The position also supports two off site customer support offices.

    Respond to all telephone, walk-in and electronic inquiries for assistance

    Enter requests for service into the Service Order Request Database (SORD) and notify the appropriate first responder for action

    Utilize an automatic call distribution system to receive calls and minimize the time customers wait to connect to a representative

    Create meeting reservations in the Conference Room Scheduler, scanning the system ensuring no double bookings are created or are addressed immediately

    Receive and create compound parking permits based upon justifiable need and space availability

    Coordinate with Conference Room Support personnel to ensure requests for room configurations are communicated and carried out as appropriate

    Serve as the face of our client to greet customers and answer inquiries professionally and eloquently

    Capture productivity metrics and submit weekly as requested

    Perform other ad hoc administrative duties as assigned.

    Minimum Requirements

    Active Top Secret SCI Clearance with Polygraph - TS/SCI with Poly

    High school diploma or GED

    One (1) year recent experience working at a customer service center is desirable

    Basic computer skills (MS Word, MS Excel and Lotus Notes)

    Preferred Qualifications

    Knowledge of IC regulations, policies, practices and procedures
    Strong interpersonal skills to maintain effective working relationships with team and customers
    Good oral and written communication skills sufficient to respond to customer's routine questions in a clear and concise manner
    Ability to manage own activities and workflow under tight deadlines
    Ability to apply a strong customer focus orientation to understand customer requirements, suggest and implements solutions
    Ability to ensure that management, co-workers, customers and stakeholders are kept informed
    Ability to adapt to changing work requirements and priorities that may require overtime or extended hours
  • Location: South Burlington
    Job Type : Contract
    Date: Monday, 16 July 2018
    Client is looking for temp and possible temp to permanent data entry people.

    Do you enjoy being part of a dedicated, goal oriented team? Are attention to detail and organization important to you? Are you looking for weekly pay checks? Manpower has several full-time openings on 2nd, and 3rd shift data entry!

    What's in it for you?
    * Competitive wages at $13.00 - $16.10 per hour
    * Possible temp to hire, based on performance
    * Option to take free college courses and skills training
    * Paid training and benefits.
    * Referral bonuses available!

    Must be able to pass a 7 year background check and drug screening.

    What is the job?
    * Accurately entering data into multiple systems
    * Ensuring accuracy of documents and preparing them for processing
    * Identifying and correcting errors in data
    * Working in a high volume, production environment

    What you bring to the job?
    * The ability to type 6000 KPH with 95% accuracy or higher
    * High attention to detail and accuracy
    * Ability to meet personal production goals in a high volume work environment
    * Great attitude and ability to work on a team

    Stop your job search and apply today. Do you need more information?
    Contact Sacha at 802-343-2680 or by email at sacha.barber@manpower.com.
    We love referrals so please share our job with friends and family.
    Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Location: Chatham-Kent
    Job Type : Permanent
    Date: Monday, 16 July 2018
    Are you a Call Centre Representative or Customer Service Professional looking for a new career? Imagine yourself as the voice of a major company. Your ease with people is winning new customers. Your communication skills are positively impacting the success of the company.
    As a Customer Service Representative in our client's call centre, you'll be a driving force for keeping high-level customers satisfied. Your attention to detail and organizational abilities will help you achieve successful one-call resolutions with our client's most valuable external assets - its client's assets - its clients.

    As a Customer Service Representative in our client's call centre, you'll be a driving force for keeping high-level customers satisfied. You're highly self-motivated and extremely organized. You put your excellent people skills to good use. You are a whiz with Microsoft Office Suite and learning new software.

    Besides gaining valuable experience with some of the most reputable organizations in the market, you'll gain access to Manpower's PowerYou on-line training as well as our client's own training. Pay rate will start at $14.25 per hour.

    Apply on-line at www.manpower.ca.
    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Oklahoma City
    Job Type : Contract
    Date: Friday, 13 July 2018
    Manpower is recruiting for a Customer Service Rep to help support the UPS Customer Counter in Oklahoma City! This is a part-time, 1 year contract starting immediately! I will be conducting interviews today! Please contact me or apply!

    Pay: $12.00
    Schedule: 7AM - 2PM: Monday - Friday
    Location: 901 SOUTH PORTLAND AVE OKLAHOMA CITY OK 73108 OKLAHOMA

    Description: Primary duties include support responsibilities for the customer counter such as: greeting customers, inspecting shipments and shipping documents, and other general support responsibilities..

    Don't delay, apply today!

    Manpower is an equal opportunity employer.
  • Location: Edmonton
    Job Type : Permanent
    Date: Friday, 13 July 2018
    Manpower is seeking Bilingual Account Maintenance Officers for one of their clients' in Edmonton for a permanent position.

    The successful candidate for this position will be working in a dynamic, deadline driven and high volume call center environment. Candidate will have impressive verbal communication skills and professional attitude.

    Hours: Candidates must be able to work on a flexible shift schedule during the hours of operation, which include: Monday-Thursday from 6am-8pm, Friday from 6 am to 5 pm and Saturday from 7 am to 1 pm. There will be a 3-week training which is mandatory to attend.

    Duties and Responsibilities:
    * Handles inbound calls and deal with general customer inquiries
    * Perform a variety of customer/dealer service requests electronically or on paper
    * Provide superior service on each customer/dealer/employee interaction
    * Provide solutions to customer/dealer concerns while maintaining positive and professional conduct.

    Requirements:
    * Must be fluent in both French and English
    * Ability to prioritize and multi task
    * Strong problem solving skills
    * Courteous professional etiquette
    * Advance knowledge of Computers and MS suite applications
    * Work effectively in a team environment
    * Have their own vehicle as public transit is limited in the area
    * Able to pass a Criminal Record Check
    * Minimum High School Diploma

    If you are interested in this position, please apply online and/or create and manage your profile at www.manpowerab.com.

    Alternatively, you can email us directly at edmonton.ab@manpower.com or contact us at 780-420-0110 & ask for our Office Team. Please note only qualified candidates will be contacted.

    You can also follow us on Facebook (@manpower.alberta), Instagram (Manpower.AB), Twitter (@ManpowerAB) & LinkedIn (Manpower Alberta) for more information on our current Companies and Job Postings.
  • Location: Waterloo
    Job Type : Permanent
    Date: Friday, 13 July 2018
    Are you looking for an amazing opportunity with a reputable company? Manpower is recruiting for an Account Specialist in Ayr for a company who specializes in nutrition, health and sustainable living products. If you're looking for long term employment with benefits and are customer service orientated READ ON !

    What is the Job?
    The Account Specialist is responsibilities include:
    * Process and control all North America sales orders received
    * Verify that all pricing conditions are correctly reflected on the order as per customer quote
    * Daily schedule and capture of off standard orders
    * Interface daily with Operations in regards to production schedules/upfront negotiations with the customer as to required delivery dates
    * Daily follow up with production facilities in regards to the Delivery Due list
    * Communicate with Sales Representatives regarding customer requests
    * Perform numerous daily/weekly/monthly routines such as; goods receipt for drop ship customer invoices, returns, credit notes
    * Monitor credit sales orders with shared service to ensure that all parties (sales representatives and production facilities) are aware of credit hold
    * Support Quality management systems, ISO 9001 by completing of Customer complaints internal/external (CCR) corrective actions
    * Create and maintain customer info records
    * Provide customers with additional documentation as required such as: Product Data Sheets, Material Safety Data Sheets and Certificate of Analysis
    * Supports and follows the policy of reporting incidents, near misses and improvement possibilities
    * Other duties as assigned

    Who is the Right Candidate ?
    * Business and process oriented
    * Good telephone skills
    * Very good command of English is a prerequisite, verbal and written
    * Able to multi task, prioritize under pressure
    * Team player
    * Accurate and reliable
    * Conflict management skills in dealing with internal and external customers
    * 3 to 5 years' experience in a customer service environment in similar industry setting
    * SAP experience preferred
    * Bilingual an asset
    * Own vehicle

    Requirements:
    * Post-Secondary or business equivalent
    * Generalist, commercial background followed by practical experience in Customer Service/and or transportation activities
    * Good knowledge of Microsoft application (Outlook, Word, Excel, PowerPoint) and Internet
    * Preferred knowledge in SAP of sales and distribution (SD) module such as: sales order and delivery functions, invoicing, credits/debits and return goods processes.
    * Asset knowledge in SAP of production planning (PP), material management (MM), inventory management and logistics (i.e.: freight, batch quantities, pallet quantities, cost savings and sales) and EDP systems.

    What does the Job offer You?
    * Steady hours - 9:30 am - 5:30 pm
    * Salary $45,000 - $50,000
    * Benefit Package after 3 months
    * Paid time off accrued immediately

    If you would like to learn more about this role, please apply online today. You can call or text to follow up at 519-571-7910.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Saint-Laurent
    Job Type : Contract
    Date: Friday, 13 July 2018
    Vous avez de l'expérience en tant qu'Agent de collection commerciale? Vous voulez intégrer une entreprise nationale ayant de belles valeurs et avec une ambiance sympathique ?
    Nous avons un poste temporaire qui pourrait vous intéresser à la Ville Saint Laurent.

    Au quotidien, vous serez amené à effectuer les appels auprès des clients et faire de la réconciliation de compte auprès d'eux. De plus, vous devrez gérer les commandes pour les comptes sensibles et mettre à jour le journal des activités des clients.

    Vous avez un DEC en administration ou équivalent, vous êtes bilingue (Anglais et Français), ponctuel et vous avez une expérience de 3 ans minimum dans un poste connexe ?

    Voici ce que vous offre ce poste :
    Le salaire est de 21.50$ de l'heure.
    L'horaire de travail est de 8h00 à 17h00 (40 heures par semaine).

    N'attendez plus et faites-moi parvenir votre candidature !
    Coline Ronda
    Courriel : coline.ronda@manpower.com
    Tel : 514-848-9922 ext. 4101
  • Location: Newmarket
    Job Type : Permanent
    Date: Friday, 13 July 2018
    Customer Service and Client Care Agents play an integral role in frontline communication, providing expert support and product knowledge to customers and consumers alike. Are you ready for a career upgrade as you partner your top-notch skills with a leading sports equipment distributor?

    OFFERINGS:
    * Competitive starting salary ($40,000 - $50,000k)
    * Full dental and health benefits
    * RRSP (3% company matched)
    * A vibrant, dynamic and progressive work culture

    WHAT YOU'LL BE DOING:
    * Assist customers/sales reps by entering or editing orders and advising on sales programs
    * Administer sales programs by consistently applying appropriate terms to order(s)
    * Answer customer/consumer inquiries about product availability
    * Analyze incoming inquiries and formulate a plan to resolve in a timely manner
    * Assist with continuous improvement initiatives
    * Assist/buddy in training with new CSR's
    * Attend meetings to discuss departmental activities and initiatives
    * Assistance with monitoring of phone coverage

    EDUCATION, SKILLS & EXPERIENCE YOU OFFER:
    * Completion of 1 year post-secondary certificate/diploma program (an asset)
    * 1 - 3+ years in a customer service role
    * Bilingual French/English fluency
    * Effective communicator, tact, professional demeanor
    * A helpful, can-do attitude
    * PC literate, accurate keyboarding skills
    * Able to complete a criminal records clearance check

    To APPLY:

    www.manpower.ca

    jen.burton@manpower.com

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.