Home   Call Center and Customer Service Jobs
  • Location: Cochrane
    Job Type : Permanent
    Date: Wednesday, 19 September 2018
    Are you a Bilingual Technical Support professional looking for a permanent full time, work from home opportunity? We are currently recruiting for multiple experienced Technical Support/Customer Service Representative.

    As a Technical Support/Customer Service Representative for our client, you will be the first point of contact for technical support and general queries and providing exceptional customer service to all clients.

    Are you interested? The ideal candidate will possess:

    * Bilingual in French/English
    * Customer Service/Call Center experience
    * Excellent communication skills
    * Flexibility to work rotating shifts between 9am and 9:30am

    This position provides a lot of great benefits including:
    * Full time hours with overtime often available
    * Paid vacation
    * Employee Referral Bonuses
    * $16 per hour plus Monthly incentive bonus
    * Benefits beginning after 6 months

    Does this sound like your dream job? Apply Today!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: North Bay
    Job Type : Permanent
    Date: Wednesday, 19 September 2018
    Are you a Bilingual Technical Support professional looking for a permanent full time, work from home opportunity? We are currently recruiting for multiple experienced Technical Support/Customer Service Representative.

    As a Technical Support/Customer Service Representative for our client, you will be the first point of contact for technical support and general queries and providing exceptional customer service to all clients.

    Are you interested? The ideal candidate will possess:

    * Bilingual in French/English
    * Customer Service/Call Center experience
    * Excellent communication skills
    * Flexibility to work rotating shifts between 9am and 9:30am

    This position provides a lot of great benefits including:
    * Full time hours with overtime often available
    * Paid vacation
    * Employee Referral Bonuses
    * $16 per hour plus Monthly incentive bonus
    * Benefits beginning after 6 months

    Does this sound like your dream job? Apply Today!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Sudbury
    Job Type : Permanent
    Date: Wednesday, 19 September 2018
    Are you a Bilingual Technical Support professional looking for a permanent full time, work from home opportunity? We are currently recruiting for multiple experienced Technical Support/Customer Service Representative.

    As a Technical Support/Customer Service Representative for our client, you will be the first point of contact for technical support and general queries and providing exceptional customer service to all clients.

    Are you interested? The ideal candidate will possess:

    * Bilingual in French/English
    * Customer Service/Call Center experience
    * Excellent communication skills
    * Flexibility to work rotating shifts between 9am and 9:30am

    This position provides a lot of great benefits including:
    * Full time hours with overtime often available
    * Paid vacation
    * Employee Referral Bonuses
    * $16 per hour plus Monthly incentive bonus
    * Benefits beginning after 6 months

    Does this sound like your dream job? Apply Today!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Timmins
    Job Type : Permanent
    Date: Wednesday, 19 September 2018
    Are you a Bilingual Technical Support professional looking for a permanent full time, work from home opportunity? We are currently recruiting for multiple experienced Technical Support/Customer Service Representative.

    As a Technical Support/Customer Service Representative for our client, you will be the first point of contact for technical support and general queries and providing exceptional customer service to all clients.

    Are you interested? The ideal candidate will possess:

    * Bilingual in French/English
    * Customer Service/Call Center experience
    * Excellent communication skills
    * Flexibility to work rotating shifts between 9am and 9:30am

    This position provides a lot of great benefits including:
    * Full time hours with overtime often available
    * Paid vacation
    * Employee Referral Bonuses
    * $16 per hour plus Monthly incentive bonus
    * Benefits beginning after 6 months

    Does this sound like your dream job? Apply Today!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Welland
    Job Type : Permanent
    Date: Wednesday, 19 September 2018
    Are you a Bilingual Technical Support professional looking for a permanent full time, work from home opportunity? We are currently recruiting for multiple experienced Technical Support/Customer Service Representative.

    As a Technical Support/Customer Service Representative for our client, you will be the first point of contact for technical support and general queries and providing exceptional customer service to all clients.

    Are you interested? The ideal candidate will possess:

    * Bilingual in French/English
    * Customer Service/Call Center experience
    * Excellent communication skills
    * Flexibility to work rotating shifts between 9am and 9:30am

    This position provides a lot of great benefits including:
    * Full time hours with overtime often available
    * Paid vacation
    * Employee Referral Bonuses
    * $16 per hour plus Monthly incentive bonus
    * Benefits beginning after 6 months

    Does this sound like your dream job? Apply Today!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Hamilton
    Job Type : Permanent
    Date: Wednesday, 19 September 2018
    Are you a Call Centre Representative or Customer Service Professional looking for a new career? Imagine yourself as the voice of a major company. Your ease with people is winning new customers. Your communication skills are positively impacting the success of the company.

    As a Customer Service Representative in our client's call centre, you'll be a driving force for keeping high-level customers satisfied. Your attention to detail and organizational abilities will help you achieve successful one-call resolutions with our client's most valuable external assets - its client's.

    Besides gaining valuable experience with some of the most reputable organizations in the market, you'll gain access to Manpower's PowerYou on-line training as well as our client's own training. Pay rate will start at $14.25 per hour.

    Apply on-line at www.manpower.ca.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Mesa
    Job Type : Contract
    Date: Wednesday, 19 September 2018
    Position: Customer Service Inbound/Inside Sales
    Location: Mesa
    Schedule: Day shift, but have different start time (i.e. 7am/8am/9am)
    Pay:$17.00 hourly

    Need 25 people to start on 10/1/18

    The Customer Service Representative is an entry level position within the Inside Sales Department. This position will be responsible for providing support for the inside sales teams and processing sales orders for the Continuous Glucose Monitoring System (CGMS). The role will focus on taking calls in a call center environment, assist in obtaining required clinical information for medical necessity and providing updates to customers as needed. The Customer Service Representative focuses on one-call-resolution and participates in creating a sales team environment and assists in meeting sales objectives by confirming and placing orders when applicable.

    INSIDE SALES AGENT
    Responsible for initiating calls to potential clients using a prepared selling script. Promotes and sells products and services of company. Includes Telemarketer jobs.

    Must be able to provide updated resume

    Requirements: Background/Drug Screen
  • Location: Chicago
    Job Type : Contract
    Date: Wednesday, 19 September 2018
    Are you looking for a long-term customer service opportunity with a competitive salary?

    Manpower, the global leader in contingent and permanent staffing, is currently recruiting for a full-time temp to hire Customer Service Position in Elk Grove, IL near O'Hare

    What is in it for you?

    * Above industry pay
    * Great benefits available after perm hire
    * Opportunity for permanent hire ASAP upon performance evaluation
    * Full time, first shift
    * Opportunity to expand customer service experience while working with a stable company that has been in business for over 70 years

    What's the job?

    * Taking inbound calls/making outbound calls to support customers and their requests
    * Utilizing QuickBooks to document all customer interaction on current and new orders
    * Speaking with inactive customers or active customers for additional orders
    * Resolving order/delivery questions

    What do you bring to the position?

    * MUST have QuickBooks experience
    * MUST have reliable transportation
    * Ability to multi-task and prioritize
    * Great communication skills
    * Min. 1-2 years of previous customer service experience
    * Data entry experience

    Don't miss out on this fantastic opportunity, apply today!
  • Location: Ann Arbor
    Job Type : Temporary
    Date: Wednesday, 19 September 2018
    Manpower is currently seeking a Technical Support Rep for our client in Ann Arbor. This is a full-time, potential temp-to-hire position paying $17 per hour. For the first few months, hours will be from 8:30am - 5:00pm and then transitioning to 11:30am - 8:00pm. Job duties include taking inbound calls from customers and helping with printer or software installation issues. The successful candidate must possess strong data entry skills, the ability the learn the client's software, be comfortable taking 12-16 calls a day with an average call time of 15 minutes, and be personable. Call Manpower today for more information and immediate consideration: 734-665-3757 ext: 4. Get a head start by creating an account at manpower.com and then give us a call!

    Know of others looking for work? Please share this post!

    To see more openings with Manpower across Southeastern Michigan, visit manpowermi.com or follow us on social media.

    Manpower, Inc. of SE Michigan is an Equal Opportunity Employer.
  • Location: Sudbury District
    Job Type : Permanent
    Date: Tuesday, 18 September 2018
    Want to put you bilingual French skills to good use? Want to work from home? As a Bilingual Sales Representative, you will be committed to
    providing exceptional opportunity to partner with our well-established client to the contact database.

    The job:
    * Provide extraordinary customer service for all inbound enquiries about products and services
    * Apply a full-cycle customer service approach by clarifying concerns, identifying the source of the challenge, providing the best solution, and following up to ensure resolution
    * Interact with internal team on a daily basis to ensure all issues are resolved

    What's in it for you?
    * Various full time hours (Morning or Afternoon)
    * $16 per hour
    * Work from home

    What you bring:
    * Fluently bilingual in French and English (written & verbal)
    * Minimum 1-2 years of experience in a customer service environment
    * Ability to think your feet and a knack for problem solving
    * High level of comfort with basic Microsoft office applications

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs
  • Location: Barrie
    Job Type : Permanent
    Date: Tuesday, 18 September 2018
    Want to put you bilingual French skills to good use? Want to work from home? As a Bilingual Sales Representative, you will be committed to
    providing exceptional opportunity to partner with our well-established client to the contact database.

    The job:
    * Provide extraordinary customer service for all inbound enquiries about products and services
    * Apply a full-cycle customer service approach by clarifying concerns, identifying the source of the challenge, providing the best solution, and following up to ensure resolution
    * Interact with internal team on a daily basis to ensure all issues are resolved

    What's in it for you?
    * Various full time hours (Morning or Afternoon)
    * $16 per hour
    * Work from home

    What you bring:
    * Fluently bilingual in French and English (written & verbal)
    * Minimum 1-2 years of experience in a customer service environment
    * Ability to think your feet and a knack for problem solving
    * High level of comfort with basic Microsoft office applications

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs
  • Location: Peabody
    Job Type : Temporary
    Date: Tuesday, 18 September 2018
    Manpower is looking for several Customer Service support professionals

    The job is located in Peabody, MA Monday - Friday 8:30-5:00pm or 11:30-8:00pm PAY $16-$18

    This assignment is for 3 months

    Job Description

    The Client Service Coordinator's main responsibility is to provide the VERY BEST client experience to new and existing clients.

    Answer telephones and emails, forward callers, accept messages per SOP and client SLA's.
    Create client work orders from telephones, emails, fax, and from remote users.
    Assist clients with questions regarding order fulfillment, services available and general support while providing the Very Best client experience..
    Process authorized & FileBRIDGE Records user requests in accordance with SOP.
    Notify Branch Operations of changes that may affect service schedule
    Coordinate and process rush and emergency requests with designated Branch contact.
    Communicate with Clients as needed for Call Backs as directed by the Operations Team or SOP's.
    Escalate appropriately to Regional Account Support team.
    Ensure all visitors are greeted, signed in and are given a badge per SOP.

    Secondary Functions:
    Participate in safety and security drills.
    Know and understand defined role in the Company Disaster Recovery Plan.
    Notify direct supervisor of any issues related to your job.
    Follow proper escalation procedures per SOP.

    Other Responsibilities:
    Comply with all company policies and procedures.
    Maintain knowledge of our industry and new regulations.
    Other duties as assigned by Supervisor.

    Education and Years of Experience:
    High school diploma or equivalent required.
    Six months or more experience in a customer service environment or call center preferred.

    Knowledge, Skills and Abilities:
    Must be flexible and friendly under pressure.
    Must have strong Windows based computer skills.
    Excellent listening skills.
    Strong negotiation skills.
    Strong oral and written communication skills (must possess grammatically correct English skills).
    Must have excellent attention to detail.
    Ability to work collaboratively in a team environment.
    Ability to problem solve.
    Ability to multi-task with a strong attention to detail.
    Ability to deliver outstanding customer service.
    Ability to adapt to a fast-paced environment.
  • Location: Barrie
    Job Type : Permanent
    Date: Tuesday, 18 September 2018
    As a Customer Service and Collections Representative in our client's call centre located in Newmarket, you'll be a driving force for keeping high-level customers satisfied. You're highly self-motivated goal oriented, and extremely organized. You put your excellent people skills to good use!

    Pay Rate: $15.60 per hour
    Hours: 1:00pm - 9:00 pm, Sunday - Saturday (shift dates and times vary)

    Stop your job search and apply today!

    Call or Text: 705-728-1191
    Toll Free: 1-800-667-1191
    Email: barrie.on@manpower.com
    Website: www.manpower.ca

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Nanaimo
    Job Type : Contract
    Date: Tuesday, 18 September 2018
    Calling all Part Time Collection Agents in Nanaimo! Our client in the Financial Industry are searching for four individuals to add to their team. As a Collections Agent, your main function will be to review and collect outstanding payments, primarily through contacting customers via telephone.

    The main duties and responsibilities include:

    * Actively manage a queue of past-due accounts to ensure company delinquency and write-off targets remain at acceptable levels.
    * Initiate outbound calls to all delinquent customers based on timing tree.
    * Handle all inbound calls on delinquent accounts, regardless of who the account has been assigned to.
    * Recommend solutions on delinquent accounts such as Deferral payments, Re-writes and Repossessions.
    * Escalates accounts and issues according to Collections policies & procedures.

    Are you interested? The ideal candidate will possess:

    * 1-2 years collections experience (in-house or third party) in call center environment an asset

    * 1-2 Customer Service experience

    * Ability to multi-task and toggle between computer screens

    * Strong customer service experience

    * Recent Graduates are welcome to apply! Great opportunity for finance exposure/experience!

    * Flexible to work non-fixed shifts within the hours of Monday to Friday 7:00 am to 9:00 pm./ Saturday 9:00 am to 5:00 pm. /Sunday 1:00 pm to 5:00 pm PST
    * Part time schedule however, training is full time Monday to Friday for 2 weeks

    Does this sound like your dream job? Apply Today!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Toronto
    Job Type : Contract
    Date: Tuesday, 18 September 2018
    Calling all Collections Agents in Don Mills, Toronto area! As a Collections Agent working with our client in the Financial Industry, your main function will be to review and collect outstanding payments, primarily through contacting customers via telephone. Our client is hiring 8 induvial to join their team, $18.00 and $1.02 shift premium for any shifts ending at 9 pm ! This is a full time contract role starting at 6 months with high possibility of 1 year extension or permanent placement.

    The main duties and responsibilities include:

    * Actively manage a queue of past-due accounts to ensure company delinquency and write-off targets remain at acceptable levels.
    * Initiate outbound calls to all delinquent customers based on timing tree.
    * Handle all inbound calls on delinquent accounts, regardless of who the account has been assigned to.
    * Ensure accuracy of customer information in KeySys by maintaining computerized notes and updating residence, employment and banking information.

    Are you interested? The ideal candidate will possess:

    * Minimum 1-2 years collections experience (in-house or third party) in call center environment an asset but not mandatory.
    * 1 year or more of Home and Auto Insurance industry experience
    * Over 1 year of Customer Service or Call Centre experience with achieving daily/monthly targets.
    * Ability to have a conversation with our customers and strong negotiation skills

    Does this sound like your dream job? Apply Today!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Louisville
    Job Type : Temporary
    Date: Tuesday, 18 September 2018
    Customer Service Representative
    Do you have experience with phone calls, emails, and data entry? Look no further because we have the job for you. We are hiring for a pharmaceutical distribution in the Newburg area.

    What's in it for you?
    * Competitive pay rate of $13.50/hour.
    * Full time hours
    * Monday-Friday 9:00am-5:30pm
    * Temp to hire (evaluated after 90 days)
    * If hired on, health benefits are hard to beat!
    * Possible overtime if needed

    What is the job?
    * Process documents based on department guidelines in accordance with standards and performance indicators as defined by contractual requirements
    * Receive incoming calls from multiple customers such as physicians and patients, and process requests by providing resolution or triage to the appropriate areas
    * Report Adverse Events and Product Complaints when needed
    * Answer inquiries and process incoming requests received and provide callers with accurate, current information
    * Document customer requests and inquiries in call history database and ensure timely closure of all open issues
    * Demonstrate ability to communicate clearly in both written and oral format
    * Maintain all patient confidentiality

    What do you bring to this job?
    * High school diploma or GED
    * Excellent data entry skills
    * Ability to multitask
    * Sense of urgency
    * Positive attitude
    * 1 or more years of experience in a call center

    Do not miss out on this opportunity, positions are filling quickly! Contact us at (502)426-2025 to set up an interview with one of our recruiters.
    We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath.
  • Location: Louisville
    Job Type : Temporary
    Date: Tuesday, 18 September 2018
    Customer Service Representative
    Do you have experience with phone calls, emails, and data entry? Look no further because we have the job for you. We are hiring for a pharmaceutical distribution in the Newburg area.

    What's in it for you?
    * Competitive pay rate of $13-$15/hour.
    * Full time hours
    * Monday-Friday 8:00am-4:30pm
    * Temp to hire (evaluated after 90 days)
    * If hired on, health benefits are hard to beat!
    * Possible overtime if needed

    What is the job?
    * Process documents based on department guidelines in accordance with standards and performance indicators as defined by contractual requirements
    * Receive incoming calls from multiple customers such as physicians and patients, and process requests by providing resolution or triage to the appropriate areas
    * Report Adverse Events and Product Complaints when needed
    * Answer inquiries and process incoming requests received and provide callers with accurate, current information
    * Document customer requests and inquiries in call history database and ensure timely closure of all open issues
    * Demonstrate ability to communicate clearly in both written and oral format
    * Maintain all patient confidentiality

    What do you bring to this job?
    * High school diploma or GED
    * Excellent data entry skills
    * Ability to multitask
    * Sense of urgency
    * Positive attitude
    * 1 or more years of experience in a call center

    Do not miss out on this opportunity, positions are filling quickly! Contact us at (502)426-2025 to set up an interview with one of our recruiters.
    We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath.
  • Location: Louisville
    Job Type : Temporary
    Date: Tuesday, 18 September 2018
    Customer Service Representative
    Do you have experience with phone calls, emails, and data entry? Look no further because we have the job for you. We are hiring for a pharmaceutical distribution company in the East End of Louisville.

    What's in it for you?
    * Competitive pay rate ($13.00-$13.50 depending on experience)
    * Full time hours
    * Monday-Friday 11:30am-8:00pm
    * Temp to hire (evaluated after 90 days)
    * If hired on, health benefits are hard to beat!
    * Possible overtime if needed

    What is the job?
    * Process documents based on department guidelines in accordance with standards and performance indicators as defined by contractual requirements
    * Receive incoming calls from multiple customers such as physicians and patients, and process requests by providing resolution or triage to the appropriate areas
    * Report Adverse Events and Product Complaints when needed
    * Answer inquiries and process incoming requests received and provide callers with accurate, current information
    * Document customer requests and inquiries in call history database and ensure timely closure of all open issues
    * Demonstrate ability to communicate clearly in both written and oral format
    * Maintain all patient confidentiality

    What do you bring to this job?
    * High school diploma or GED
    * Excellent data entry skills
    * Ability to multitask
    * Sense of urgency
    * Positive attitude

    Do not miss out on this opportunity, positions are filling quickly! Contact us at (502)426-2025 to set up an interview with one of our recruiters.
    We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath.
  • Location: Brampton
    Job Type : Contract
    Date: Tuesday, 18 September 2018
    In a world where cellphones make communication possible anytime and anywhere, it has become a priority for many companies to have their calls answered at all times of the day. A leader in the call center industry, provides live operator services to assist commercial and healthcare businesses process their telephone calls more effectively and efficiently.

    Manpower is currently looking for front line customer experience agents to help process inbound and outbound calls in one of our many fast-growing call centers .We look for energetic, customer centric, detail-oriented individuals who fit in well with our strong company culture.

    Essential Duties & Responsibilities:
    -Processes inbound and outbound customer service calls professionally, efficiently, courteously and with appropriate discretion and sense of urgency. Takes and dispatches messages accurately while following strict protocols provided by clients. Assists with representative training, as needed. Works on special projects, as needed.
    - Answer urgent and non-urgent phone calls using computer-telephony integration
    - Provide information, document interactions, or schedule appointments using predefined scripts and templates
    - Deliver message content back to clients
    - Excellent Communication skills
    - Ability to speak clearly and project good voice tone
    - Ability to accurately document and present information during phone interactions
    - Ability to multitask while on the phone
    - Ability to keep information confidential

    What is in it for you:
    -Long term assignment with an immediate star
    -Day shift - 8AM to 5 PM
    -17$ per hour pay rate
    -Convenient Transit accessible location - Brampton

    Interested? Apply OR call on to 416-510-1211 (X:3302)
  • Location: Austin
    Job Type : Contract
    Date: Tuesday, 18 September 2018
    BILINGUAL 0 MUST BE ABLE TO WORK ANY 8 HOUR SHIFT BETWEEN 7A-7P.
    -Provide functional and/or technical support for resolution of customer problems, incidents, issues, requests and queries. Collaborate with other support teams, or product teams as required to resolve requests/issues in a timely manner.
    -Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
    -Primary responsibilities are focused on customer contact, not transaction processing.