Home   Call Center and Customer Service Jobs
  • Location: Ann Arbor
    Job Type : Temporary
    Date: Friday, 22 March 2019
    Manpower is currently seeking Bilingual Customer Service Representatives in Ann Arbor. These are full-time, long-term positions, working midnight shift (6:00pm-2:30am). Pay rate is $15/hr. The selected candidate will be performing clerical and logistical work, handling customer calls - both internally and externally. Interested candidates must have good office and problem-solving skills, be able to type 35-40 wpm (with both hands) and be fluent in English and Spanish. For more information and immediate consideration, contact Manpower today: 734-665-3757 ext: 4. Get a head start by creating an account at manpower.com and then give us a call!

    Know of others looking for work? Please share this post! You could earn a $50 referral bonus for each successful referral.

    To see more openings with Manpower across Southeastern Michigan, visit manpowermi.com or follow us on social media.

    Manpower, Inc. of SE Michigan is an Equal Opportunity Employer.
  • Location: Winnipeg
    Job Type : Permanent
    Date: Friday, 22 March 2019
    Can't wait for Spring?
    Want to start with your new Career Path?
    Upgrade your Career and Grow?
    Then its now or never?

    Our client is a premier service provider for North American companies that can offer you the opportunity to make a difference in millions of lives. They ensure exceptional customer service experience to their customers and transforms conventional consumer interactions into more unique customer experience

    Manpower is seeking several Bilingual French - Customer Care Specialist to commence on April 8 2019.

    What we offer:

    * Career Growth
    * Permanent Jobs
    * Full Time Hours
    * Generic Benefits
    * Shift Premiums - $0.50 (Depending on the Shifts)
    * Hourly Wages $15.00

    In order to qualify for this role, it is vital that you:

    * Completion of high school (Grade 12) or equivalent
    * Minimum of 1 year exceptional customer service experience in any related industry
    * Superior interpersonal and customer service skills
    * Superior verbal and written communication skills on both languages (French and English)
    * Ability to be flexible organized and manages priorities in a Fast Phase environment
    * Comfortable using Microsoft Word and Excel programs.
    * Good organizational skills and Ability to work independently or as a member of a team and get along well with others
    * Willingness to learn and flexibility to take on additional duties as requested

    Essential Functions

    * A successful candidate will answer phone or email inquiries from customers, depending on the job; you'll place orders, respond to and handle customer issues, or make appointments.
    * Customer Service Agents are expected to handle a high volume of calls and to have excellent communication and problem-solving skills.
    * You will build and maintain relationships with an organization's most important customers
    * This is a hands-on position working with assigned clients to make sure that they are satisfied with the company's services and products.
    * Your job is to ensure client satisfaction and to work with team members, other company departments, and external vendors to ensure that the customer's needs are met.

    Manpower is a Fortune 500 company, with a worldwide network of 4,400 offices around the globe and 32 offices in Canada. As a world leader in the employment industry, we have been named Americas Most Admired Staffing Company by Fortune Magazine for four consecutive years.

    To learn more about the changing world of work, please visit our website and follow us on Facebook Manpower Manitoba.
  • Location: Romulus
    Job Type : Contract
    Date: Friday, 22 March 2019
    Manpower is looking for friendly call center representatives in Romulus, MI!

    As a call center rep, you will take inbound calls to assist customers to resolve and troubleshoot issues they may be having with different products.

    The Ideal candidate will have at least 6 months of recent Call Center Experience, and at least 1 year of Customer Service Experience

    Shift:
    Monday 8am - 8pm
    Tuesday - Friday 11:30am to 8:00PM
    Pay rate $12 hour

    Must have updated resume to be considered
  • Location: Scarborough
    Job Type : Contract
    Date: Friday, 22 March 2019
    Customer Service Representative - Bank

    What Your Role Will Be

    You are responsible for managing and developing mutually beneficial banking relationships with customers; thereby meeting specific sales goals and contributing to the Customer Contact Centre's growth and profitability by providing quality service via the telephone to the Banks customer base. This includes contributing to the growth of a profitable business through inbound calls and retention activities.
    You will act as an expert source of knowledge for customers on a variety of business needs.

    What You Will Be Doing

    * Develop and maintain banking relationships with customers and foster overall customer satisfaction through the effective use of the Customer Experience Model.

    * Assist in clarifying queries customers may have on newly introduced applications

    * Maintain strict adherence to Bank Guidelines for Business Conduct and security procedures.

    Skills You Already Have and What You Will Learn

    * Strong customer focus

    * Strong written and verbal communication skills

    * Strong telephone etiquette

    * Working knowledge of PC user programs

    * Keyboarding skills of 30 w.p.m

    * High School diploma

    What is in it for you:

    Accessible TTC location - Birchmount and Eglinton
    Long term opportunity
    Regular Work Schedules: We are seeking flexibility from candidates as work schedules can be anytime within our hours of operation (Tuesday to Saturday 7:00 am - 11:00 pm), however the shifts will likely be the following:
    * Tue - Thu 3 pm - 11 pm
    * Fri - 2pm - 10 pm
    * Sat 10 am - 6 pm

    Pay rate - 19$ per hour

    Not the job for you, but know someone else who might be interested? Refer them to us for a referral bonus of $100 upon the completion of their first 120 hours of work! Simply ask our consultants for details!

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.

    Are you interested? APPLY NOW
  • Location: Farmington
    Job Type : Temporary
    Date: Friday, 22 March 2019
    Customer Service Reps in Wilton
    Do you have a solid work history focusing on providing exceptional customer service? If so, Manpower may have a great opportunity for you. We have partnered with the State of Maine to hire experienced customer service professionals to help with the upcoming MaineCare expansion project, which is slated to begin on April 1, 2019 and is expected to last for at least 6 months. Don't miss out on these great opportunities - apply today!

    What's in it for you?
    - Steady, full-time work planned to run for at least 6 months
    - Convenient Monday-Friday, 8a-5p schedule - no nights or weekends required
    - $15+ per hour, and reliable weekly pay
    - Work in a professional and supportive environment
    - Access to insurance benefits
    - Excellent resume experience
    - Access to ongoing career development services
    - Referral Bonus Program

    What will you be doing?
    - Taking client calls and answering questions regarding eligibility
    - Assisting clients with eligibility, reporting, and compliance requirements
    - Presenting routine factual process and program information to clients
    - Providing clients with information on how to apply for benefits
    - Verifying receipt of required documents from clients
    - Providing information about various resources to clients
    - Reporting any issues, challenges, or emerging trends to supervisors
    - Working between multiple software applications

    What will you bring to the job?
    - Proven customer service experience
    - Strong and professional oral and written communication skills
    - Ability to comfortably navigate multiple computer systems and programs
    - Experience following detailed instructions and procedures
    - Ability to maintain strict confidentiality standards regarding sensitive information
    - Strong attention to detail and quality management
    - The ability to successfully complete a background check

    Let's try to put an end to your job search by applying and submitting your resume today. Contact a team member today by applying online, calling 207-784-9353, or texting "Wilton CSRs" to 207-560-0906.

    You can also find all of our open positions by visiting www.ManpowerMaine.com. We look forward to working with you!
    You'll love working with Manpower - but don't take our word for it! Here's what one of our associates had to say about their experience: "Manpower helped me get a job that I love - thank you!" - K.R., Biddeford
  • Location: Tempe
    Job Type : Contract
    Date: Thursday, 21 March 2019
    Are you looking for a temp to permanent full-time job with a reputable financial company ?

    What's in it for you?

    Job Title: Bilingual Call Center Representative
    Location: Tempe, AZ 85282
    (Cross Streets - 1-10 and 52nd St.)

    Pay: $14/hour (bilingual English/Spanish)
    **Weekly pay check**
    2 week Training Commitment: 8:00 AM to 4:30 PM or 7:00 AM to 3:30 PM (depends on trainer and when we start date)
    After Training: Varied start times available, the better you do in your training class, allows you to choose what shift fits your needs. Your schedule will be assigned AFTER training but will be start time between 11:00 AM and 2:00 PM. As they are 7 days a week, you will need to work a Saturday or Sunday and have a day off during the week. We try to keep days off consecutive, but cannot guarantee it.

    Job Details:
    * Using a computerized system, responds to customer inquiries in a call center environment.
    * To resolve customer queries and complaints, which fall within the scope of the assigned responsibilities (Some examples may include Billing, Healthcare, Human Resources, Order Processing, or Customer Support).
    * Agents will have at their disposal a range of tools, processes and systems to address the customers inquiries with speed and efficiency.
    * The purpose of the role is to respond to inbound calls and or written inquiries from clients / customers.
    * Ensures high level of customer satisfaction is obtained with each interaction.
    * Role is responsible for assigned population of customers within a specified region of support.

    Interested in moving forward? Well lets get you scheduled!
    1. Apply
    2. Go to manpower.com and create a profile
    3. A recruiter will reach out!
  • Location: Fredericton
    Job Type : Contract
    Date: Thursday, 21 March 2019
    Manpower is currently recruiting six Bilingual Contact Centre Associates for NB Power in Fredericton, NB. You will be responsible for taking inbound calls from NB Power customers on their accounts. You must be fluently bilingual (French/English) with the verbal aspect being the most important, You must also have strong customer service skills and computer skills. A High School diploma is a must, along with two or more years in a customer service role.

    These positions are Monday to Friday, with shifts being anywhere from 8am to 8pm, and the starting wage is $14/hour.

    If you are interested in this opportunity, please apply to Manpower today!
  • Location: Montr��al
    Job Type : Contract
    Date: Thursday, 21 March 2019
    Vous êtes un génie du soutien technique ? Vous aimez aider les clients à résoudre leur problème ?

    Vous avez de l'expérience en tant que conseiller support technique bilingue ?

    Alors n'hésitez plus et venez postuler chez une entreprise de renommé dans le domaine de la technologie.

    Environnement de centre-d 'appel convivial et dynamique, près du métro Champs de mars.

    Contrat de 21mois
    Salaire de 21$

    Être disponible 24h/7jrs

    Le profil recherché
    - Minimum le secondaire 5 complété
    - Parfaitement Bilingue
    - Expérience en centre-d 'appel
    - Rapidité dans l'exécution de taches

    Faites-nous parvenir votre Cv au plus vite et ayez la chance de faire parti d'une entreprise d'envergure mondiale !

    Rania Hicham
    Rania.hicham@manpower.com
    514-848-9922 Ext 4111
  • Location: Boston
    Job Type : Temporary
    Date: Thursday, 21 March 2019
    What's in it for you?

    * Full time hours 40 per week, 8:30am-5pm
    * Competitive wages between $13.25 per hour
    * Contract
    * Weekly pay

    What is the job?
    * Interact with customers via phone or email to provide information in response to inquiries about products and services, and to handle and resolve complaints

    What you bring to the job?
    * 1-2 years Call Center Experience
    * Ability to pass assessments
    * Ability to pass a background and drug test

    Stop your search and apply today. We love referrals so please share our job with friends and family.
  • Location: Addison
    Job Type : Contract
    Date: Thursday, 21 March 2019
    We are seeking Customer Service Representatives to join our team! You will be responsible for helping customers by providing product and claims information.

    What's in it for you?

    Opportunity to work with a Fortune 500 company
    Competitive Pay rate: $12.00/ Hour
    Temp to Hire - Based on performance and attendance
    Responsibilities:

    Follows standard screens/ scripts to perform tasks.
    Resolves many questions and problems, refers more difficult items to higher levels for guidance. Knowledgeable of company products & services.
    May assess customer needs and suggest alternative products or services.
    Research contract issues for supporting departments such as Claims for Service Recruitment.
    Systematically gathers information necessary to consider alternatives before making a decision.
    Qualifications:

    Previous experience in customer service, claims, insurance or other related fields
    0-2 years general experience in an office setting or customer service experience
    High School Diploma or GED

    Stop your job search and apply today. Also, check out the Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Location: Montr��al
    Job Type : Contract
    Date: Thursday, 21 March 2019
    Nous sommes actuellement à la recherche d'un représentant au Service à la Clientèle à Montréal!

    RESPONSABILITÉS INCLUENT (mais ne sont pas limitées à):

    * Assistance lors de l'ouverture et de la maintenance de comptes enregistrés ou non enregistrés, des structures de tarification et de frais de programme, de réorganisations d'entreprise, de mouvements de trésorerie, de successions, ainsi que d'un support en ligne autour des outils / services / produits proposés sur le site Web de BMO Ligne d'action.
    * Résoudre les demandes des clients en souhaitant utiliser une approche ouverte, directe et impartiale pour communiquer clairement avec nos clients.
    * examinera les dossiers des clients et communiquera avec eux pour obtenir des informations manquantes sur les comptes
    * Système de billetterie - ils feront la queue (50 par jour)
    * S'assurer que les exigences en matière de conformité, de réglementation et d'atténuation des risques sont respectées et que toutes les approbations doivent être effectuées avec un degré élevé de diligence raisonnable.

    TOP COMPETENCES / EXPERIENCE:

    * 2-4 ans d'expérience dans le service à la clientèle
    * Entièrement bilingue (anglais / français)
    * Maîtrise de Microsoft Office - Word, Excel, Outlook
    * A l'aise avec la technologie et l'apprentissage de nouveaux systèmes

    AVOIR DES COMPETENCES / EXPERIENCES:

    * Expérience bancaire / FI antérieure
    * Expérience de courtage sur le terrain
    * Vaste connaissance et compréhension des produits et services de BMO Ligne d'action Inc. - REER, CELI

    Autres compétences:

    * autonome
    * Volonté de grandir et d'apprendre
    * Excellentes compétences en service à la clientèle
    * Compétences exceptionnelles au téléphone et en communication
    * Orienté objectif et réalisation
    * Aptitudes à l'analyse et à la résolution de problèmes
    * Capacité à travailler dans un environnement très stressant
    * Capacité d'adaptation dans un environnement en évolution rapide
    * Doit être débrouillard, patient et résilient
    * Doit être motivé et capable de travailler de manière autonome

    ÉDUCATION / CERTIFICATIONS: Diplôme d'études secondaires minimum. Baccalauréat serait un atout.

    HEURES DE TRAVAIL: Lun-ven. 9-5 / 9: 30-5: 30

    Lieu de travail: Montréal

    TAUX DE RÉMUNÉRATION: 17,50 $ / heure

    DURÉE: contrat de 3 mois! Fortes chances d'extension et de permanence possible en fonction des performances!
  • Location: Montr��al
    Job Type : Permanent
    Date: Wednesday, 20 March 2019
    Notre client de Montréal est présentement à la recherche d'agents téléventes afin de supporter les opérations. Les agents téléventes jouent un rôle important au niveau de la prise de commandes de nos clients (par téléphone) ainsi qu'au niveau de la vente et de la promotion de nos produits.

    Les horaires sont du lundi au vendredi de 7h30 à 16h30 (40 heures par semaine, cela peut arriver d'être sur appel).

    Le salaire est de 20.96$ de l'heure.

    La localisation est située proche du métro beaudry et parking gratuit accessible pour les employés.

    Vous aurez la chance de suivre une formation rémunérée de 2 mois afin que vous soyez autonome sur le poste.

    Vos responsabilités :
    * Saisir toutes les opportunités de ventes dans votre territoire et chez vos clients;
    * Vendre les différents plans promotionnels et faire la promotion des nouveaux produits selon les stratégies de l'entreprise et les objectifs établis;
    * Assurez une distribution adéquate des produits, par marque et empaquetage, chez tous les licenciés, conformément aux objectifs établis;
    * Prendre et gérer les inventaires du client en les amenant à un niveau idéal en tenant compte des opportunités de ventes qui se présentent;
    * Communiquer régulièrement avec les représentants des ventes, avec l'équipe de distribution ainsi que l'agent de crédit du territoire dans le but de gérer les enjeux opérationnels et ravir le client;
    * Se préparer pour chacun des appels en tenant compte des plans de vente actuellement en place et en considérant le profil de vos clients;
    * Donner le support nécessaire à vos collègues de travail selon le besoin et la charge de travail.

    Vos qualifications :

    * Vous détenez un diplôme d'études secondaire (DES);
    * Vous êtes bilingue (français et anglais);
    * Vous maîtrisez la suite Microsoft Office - particulièrement Excel;
    * Vous possédez de 1 à 3 ans d'expérience dans le domaine de la vente ou du service à la clientèle;
    * Vous êtes disponible pour travailler sur un horaire de jour du lundi au vendredi;
    * Vous êtes doué pour les communications et les relations interpersonnelles;
    * Vous êtes orienté vers les résultats et savez faire preuve de persévérance et d'adaptabilité;
    * Vous faite preuve d'écoute et vous êtes en mesure d'apporter des solutions créatives pour répondre aux besoins des clients;
    * Vous possédez un bon jugement et êtes en mesure de vous adapter au contexte changeant dans un environnement dynamique;
    Ce poste vous intéresse?

    Faites-moi parvenir votre CV sans plus tarder!

    Coline Ronda
    Spécialiste en Acquisition de Talent/ Talent Acquisition Specialist
    Coline.Ronda@manpower.com
    Tél : 514-848-9922 ext : 4101
  • Location: Saint-Laurent
    Job Type : Contract
    Date: Wednesday, 20 March 2019
    Notre client, spécialisé dans le courtage en douane, est actuellement à la recherche d'un Agent de collection B2B à Ville Saint Laurent.
    Les horaires sont du lundi au vendredi (40 heures par semaine).

    Le salaire est de 19$ de l'heure.

    Taches du poste :
    * Gérez les comptes clients au sein du portefeuille attribué en effectuant des appels téléphoniques et / ou des e-mails. Cela comprend la négociation d'accords de paiement ainsi que l'établissement de relations avec les clients afin de comprendre leurs besoins et leurs problèmes
    * Surveiller et gérer l'écran «Mise en attente / Notification» dans les limites autorisées
    * Mobiliser les efforts de l'équipe des opérations et de la haute direction lorsque cela est nécessaire pour accélérer le processus de collecte.
    * Communiquer et assurer le suivi dans les délais spécifiés avec les opérations concernant les différends avec les clients.
    * Analyser les montants non appliqués dans les délais spécifiés par l'entreprise
    * Identifier les comptes problématiques et fournir des recommandations relatives à la récupération
    * Veiller au respect des contrôles internes et des procédures ministérielles requis
    * Maintenir une documentation précise de tous les efforts de collecte et fournir des mises à jour sur l'activité de collecte
    * Préparer et surveiller les prévisions de trésorerie mensuelles pour un portefeuille spécifique
    * Atteindre les objectifs individuels et départementaux définis
    * Participer à toute autre tâche selon les besoins

    Compétences:
    Enthousiaste pour les collections et engagé à fournir un excellent service client
    Minimum de 2 années d'expérience professionnelle dans un environnement de crédit et de recouvrement en évolution rapide
    Compétences en rédaction professionnelle et en communication professionnelle
    Haut degré de dévouement, d'appropriation et d'initiative
    Capacité à travailler de manière autonome et à travailler en équipe
    Fortes compétences organisationnelles; capacité à effectuer plusieurs tâches et à établir des priorités

    Langues:
    Anglais : Lire Écrire Parler
    Français : lire écrire écrire parler

    Coline Ronda
    Courriel : coline.ronda@manpower.com
    Tel : 514-848-9922 ext. 4101
  • Location: Scarborough
    Job Type : Contract
    Date: Wednesday, 20 March 2019
    Great opportunity for everyone interested in entering the banking industry with Customer Service/Sales/ Call centre experience.

    One of the biggest banks in Canada is looking for Bilingual Retail Banking Officer for Outbound Sales . This is 6 months assignment (with a possibility of becoming permanent employee).

    You are responsible for managing and developing mutually beneficial banking relationships with customers; thereby meeting specific sales goals and contributing to the Customer Contact Centre's growth and profitability by providing quality service via the telephone to the Banks customer base. This includes contributing to the growth of a profitable business through the placement of outbound calls, cross-selling and retention activities.
    You will act as an expert source of knowledge for customers on a variety of business needs.

    Location: Scarborough
    Pay rate: $21.18/hr
    Shifts: Tue to Thu(3pm-11pm), Fri(2pm-10pm) & Sat(10am-6pm)

    Must haves:
    *Strong written and verbal communication skills
    *Strong customer focus
    *Able to speak and understand French language
    *Strong telephone etiquette
    *Working knowledge of PC user programs
    *Keyboarding skills of 30 w.p.m
    *High School diploma

    JOB PURPOSE:
    *Assist in and contribute to the development and growth of profitable business across the protection, credit, investment and day-to-day banking product and services lines.
    *Develop and maintain banking relationships with customers and foster overall customer satisfaction through the effective use of the Customer Experience Model
    *Maintain strict adherence to Bank Guidelines for Business Conduct and security procedures.

    Interested? Do not hesitate to apply!

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.

    We love referrals. Visit www.manpower.ca/referral to easily share opportunities with friends and family and increase your compensation for each successful referral.

    Interested? Do not hesitate to apply!

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.

    We love referrals. Visit www.manpower.ca/referral to easily share opportunities with friends and family and increase your compensation for each successful referral.
  • Location: Mississauga
    Job Type : Contract
    Date: Wednesday, 20 March 2019
    In this exciting role, the Bilingual Consumer Service Representative (CSR) is responsible for establishing and maintaining relationships with consumers on behalf of our Client by taking personal and complete responsibility for each consumer contact via phone, email or social media and by ensuring that consumer needs are met. Serving as an external brand ambassador to the consumer in Canada this role must convey professional expertise in our products, brands and services.

    The Job:

    * Manage consumer interactions in both French and English professionally, efficiently and with good communication skills.
    * Acknowledge and appropriately greet and assist every consumer in a timely manner, attending to consumer questions, complaints and concerns immediately, and facilitate satisfactory resolution.
    * Adhere to published policies and procedures and ensure that all consumer interactions are properly documented in SAP.
    * Leverage superior product technical knowledge and resources to resolve consumer product questions, thereby avoiding unnecessary service calls.
    * Effectively present and make recommendations on products; conveying quality, integrity and a superior understanding and delivery of consumer needs.
    * Exceed established key performance indicator metrics such as: consumer satisfaction, attendance, adherence to schedule, service call avoidance, average handle times, and resolution.
    * Provide back-up support for other queues and departments as necessary.
    * Complete Daily and weekly reporting metrics

    What's in it for you?
    * $21.00 per hour
    * Flexible between 8am to 8pm (will have set shift)
    * Fun, upbeat, and progressive work environment
    * Opportunity for advancement in the company
    * Weekly pay plus 4% vacation pay
    * Access to Manpower's online skills development database

    What you bring:
    * Excellent communication in both English and French (written and verbal)
    * High School diploma or equivalent required, college degree strongly preferred
    * Minimum 1 year experience in consumer service
    * Demonstrated customer obsession resulting in the ability to meet and exceed consumer needs
    * Pro-active problem solving skills
    * Ability to work well within team environment
    * Intermediate proficiency with keyboard and Microsoft Office applications
    * Ability to work with multiple systems at any given time.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs
  • Location: Tempe
    Job Type : Contract
    Date: Wednesday, 20 March 2019
    Are you looking for a temp to permanent full-time job with a reputable financial company ?

    What's in it for you?

    Job Title:Call Center Representative
    Location: Tempe, AZ 85282
    (Cross Streets - 1-10 and 52nd St.)

    Pay: $13-$14/hour (bilingual a plus, but not required)
    **Weekly pay check**
    2 week Training Commitment: 8:00 AM to 4:30 PM or 7:00 AM to 3:30 PM (depends on trainer and when we start date)
    After Training: Varied start times available, the better you do in your training class, allows you to choose what shift fits your needs. Your schedule will be assigned AFTER training but will be start time between 11:00 AM and 2:00 PM. As they are 7 days a week, you will need to work a Saturday or Sunday and have a day off during the week. We try to keep days off consecutive, but cannot guarantee it.

    Job Details:
    * Using a computerized system, responds to customer inquiries in a call center environment.
    * To resolve customer queries and complaints, which fall within the scope of the assigned responsibilities (Some examples may include Billing, Healthcare, Human Resources, Order Processing, or Customer Support).
    * Agents will have at their disposal a range of tools, processes and systems to address the customers inquiries with speed and efficiency.
    * The purpose of the role is to respond to inbound calls and or written inquiries from clients / customers.
    * Ensures high level of customer satisfaction is obtained with each interaction.
    * Role is responsible for assigned population of customers within a specified region of support.

    Interested in moving forward? Well lets get you scheduled!
    1. Apply
    2. Go to manpower.com and create a profile
    3. Call or Text Austrilia to be scheduled promptly 414.982.1957 ext. 1482
    4 Interviews are being held, Lets get you scheduled
  • Location: Tempe
    Job Type : Contract
    Date: Wednesday, 20 March 2019
    Well known financial company hiring immediately for qualified Call Center Representatives!

    What is in it for you?
    Competitive wages; $13 per hour for English speaking representatives, $14 per hour for English and Spanish bilingual representatives
    Paid Weekly
    Temp to hire!
    Great hours! Training will be either 8:00 AM to 4:30 PM or 7:00 AM to 3:30 PM / After training will start between 11:00 AM and 2:00 PM and will need the availability to work one weekend day.

    What is the job?
    Listen and respond to customers' questions
    Interact with customers to handle complaints, process orders, and provide information about the organization's products and services
    Take orders, calculate charges, and process billing or payments
    Review and make changes to customer accounts
    Handle returns or complaints
    Record details of customer contacts and actions taken
    Answer phone calls and utilize the computer to explore available solutions for customers
    Handle 40 to 50 calls a day

    What do you bring to the job?
    Great attendance record
    Positive attitude
    Professional demeanor
    Ability to handle fast paced environment and stressful situations
  • Location: Wallagrass
    Job Type : Temporary
    Date: Wednesday, 20 March 2019
    Customer Service Representatives
    A busy office in the Fort Kent area now has multiple anticipated openings for Customer Service Representatives! If you take pride in providing a great customer experience, this is an excellent opportunity to get your foot in the door to permanent employment and gain insurance industry knowledge at a growing local company!

    What's in it for you?
    Stable full-time, temp-to-hire employment
    $11-12/hour, paid weekly
    Monday-Friday schedule working between the hours of 7am-7pm
    Build on your previous call center or customer service experience while gaining knowledge of the health insurance industry

    What will you be doing?
    Handling inbound calls in a call center environment
    Providing excellent customer service and claims assistance

    What will you bring to the job?
    A call center or customer service background
    Computer proficiency
    Excellent written and verbal communication skills
    Ability to successfully complete training, including HIPPA and confidentiality requirements

    Let's try to put an end to your job search by applying today. Contact a team member today by applying online, calling 207-554-4376, or texting "Fort Kent CSR" to 207-560-0913.
    You can also find all of our open positions by visiting www.ManpowerMaine.com. We look forward to working with you!

    You'll love working with Manpower - but don't take our word for it! Here's what one of our associates had to say about their experience: "I have had nothing but the best experience working with Manpower - everyone there is so nice and professional. Manpower goes above and beyond - I could not be any happier with their services!" - C.B., Portland
  • Location: Topeka
    Job Type : Contract
    Date: Wednesday, 20 March 2019
    Make outbound calls to people over the age of 18 to assess health conditions and risks associated by using a script to ask specific questions and track their responses.
  • Location: Montr��al
    Job Type : Contract
    Date: Tuesday, 19 March 2019
    Vous êtes un génie du soutien technique ? Vous aimez aider les clients à résoudre leur problème ?

    Vous avez de l'expérience en tant que conseiller support technique bilingue ?

    Alors n'hésitez plus et venez postuler chez une entreprise de renommé dans le domaine de la technologie.

    Environnement de centre-d 'appel convivial et dynamique en plein centre-ville ! (Métro Champs de mars)

    Contrat de 21mois
    Salaire de 21$

    Être disponible 24h/7jrs

    Le profil recherché
    - Minimum le secondaire 5 complété
    - Parfaitement Bilingue
    - Expérience en centre-d 'appel
    - Rapidité dans l'exécution de taches

    Faites-nous parvenir votre Cv au plus vite et ayez la chance de faire parti d'une entreprise d'envergure mondiale !

    Rania Hicham
    Rania.hicham@manpower.com
    514-848-9922 Ext 4111