Home   Call Center and Customer Service Jobs
  • Valid City, State or Zip Code: Florence
    Job Type : Contract
    Date: Monday, 16 September 2019
    We are seeking for DATA ENTRY CLERK to become an integral part of our team in Florence, SC!

    *Temp to Perm: Yes. The idea is to transition to core at 90 days
    *Competitive salary: $10.25
    *Education: High School Diploma or GED Equivalent
    *Location: Florence, SC

    Job Description:
    *workload and assigned to other temporary assignments as needed
    * makes necessary outbound phone calls to insurance agents and companies using scripts to obtain insurance information to be able to load into a gathering facility
    *You will obtain the necessary insurance information to disburse premium payments from the escrow account if required.
    *Ensures all items are processed in a timely manner to meet or exceed established standards

    Stop your job search and apply today. Do you need more information? Send me an email at Ruby.Bonifacio@manpower.com or you can call me direct at 414-312-5144 extension 1850. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath.
  • Valid City, State or Zip Code: Duluth
    Job Type : Contract
    Date: Monday, 16 September 2019
    We are seeking for Customer Service Representative to become an integral part of our team in Duluth, GA!

    *Temp to Perm: Yes. The idea is to transition to core at 90 days
    *Competitive salary: $14.00
    *Education: High School Diploma or GED Equivalent
    *Location: Duluth, GA

    Job Description:
    * Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss.
    * This role requires listening to our customer's concerns and showing empathy while resolving their issue.
    * Because every customer is different we expect you to take the initiative to truly understand our customers current challenges, solve them, and use your expertise to proactively help them avoid future challenges.
    * You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested.

    Stop your job search and apply today. Do you need more information? Send me an email at Ruby.Bonifacio@manpower.com or you can call me direct at 414-312-5144 extension 1850. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath.
  • Valid City, State or Zip Code: Fredericton
    Job Type : Contract
    Date: Monday, 16 September 2019
    Manpower is currently recruiting for Bilingual Customer Care Advisors for NB Power in Fredericton, NB. Qualified candidates will possess the following skills and qualifications: Fluently Bilingual (English/French); good telephone manner; ability to work in a team environment; able to multi task in a busy work environment; proven problem solving skills; excellent communication skills; ability to empathize and help customers.

    Also, you must have a minimum of one-year experience working in customer service, be comfortable working with a variety of computer programs, including Internet, e-mail, and a variety of in-house systems. These positions are to begin October 15, 2019 and pay $15/hour.

    If you are looking for an exciting position in Customer Service, then Manpower is the employer for you! Manpower offers benefits, referral bonuses, web-based training from the privacy of your own home and much more!
  • Valid City, State or Zip Code: Reading
    Job Type : Contract
    Date: Monday, 16 September 2019
    Logistics Customer Service Associate monitors delivery schedules to assure timely delivery of materials and products to customer locations. Manage time sensitive information and transactions in order to ensure on-time delivery by tracking shipments for pick-up, estimating times of arrival and delivery, and recovering loads when necessary. Candidate must have proven communication with a strong focus on internal and external customer service to meet business needs.

    Must be able to work flexible shifts. 2nd, 3rd

    Major Responsibilities:
    - Use TMS system to enter & process customer orders
    - Work closely with common carriers to ensure on-time deliveries by checking shipment status daily and maintaining transportation relationships.
    - Communicate with associates from other shifts
    - Complete daily logs and checklists
    - Work with customer to resolve any transportation issues
    - Identify cost savings opportunities for the customer
    - Other projects and tasks as assigned by supervisor
  • Valid City, State or Zip Code: Oak Ridge
    Job Type : Permanent
    Date: Friday, 13 September 2019
    Do you have great customer service skills? Are you organized with the ability to communicate in a clear and effective manner? Are you looking for a great company to work for where you can put your people skills to work for you? Manpower has immediate openings for customer service professionals in the Oak Rdige, TN area. Apply today!
    Walk-ins are welcome!
    What's in it for you?
     Direct Hire opportunity
     Wages starting at $10.75 up to $13 + Monthly incentives
     Benefits such as health insurance, 401k, and PTO yearly
     2nd shift hours (Candidates must be able to work 1 weekend-day)
    What is the job?
     Assisting customers with credit card payments
     Negotiating payments and terms with customers
     Helping customers with credit limits and increases
     Working with the team while staying accountable for individual metrics
     Help better service customers by identifying process improvement opportunities
    What do you bring to the job?
     Type at least 35 WPM
     Ability to pass computer literacy test
     Ability to work mandatory overtime
     Must be able to pass a Background Check, school verification and drug test
     Prior experience in Call Center, Customer service or any other related field (preferred)
    Stop the job hunt & find your new career with Manpower today!
    We E-Verify.
    Visit www.manpower.com apply!
    Come by our office at 7826 Montvue Center Way, Knoxville, TN 37919
    Call our office 865.690.1468 to schedule a time with your recruiters
    Follow us on Facebook @ManpowerKnoxvilleTN
  • Valid City, State or Zip Code: Markham
    Job Type : Contract
    Date: Friday, 13 September 2019
    Manpower is partnered with a leading provider of Insurance across Canada. Currently we are seeking Customer Account Representatives for their contact centre in Markham.

    If you enjoy providing first class customer service and want to work with a company that will foster your growth and development, look no further!

    Job Details:
    3 month assignment to start, with strong potential for extension
    $17.44 per hour
    Markham Location
    Hours between 8 am and 8 pm (Monday to Friday)

    Accountabilities:
    * Responsible for providing "brilliant" customer service to our customer / brokers by answering all telephone inquiries in a professional, timely and courteous manner.
    * Investigate and resolve discrepancies in a joint effort with our brokers and underwriters on billing related matters.
    * Responsible for fielding inquires for all three Lines of Business flowing into the Contact Center; Personal Lines & Commercial Billing as well as FLT

    Qualifications:
    * Previous Customer Service experience, preferably in a call center environment
    * Excellent written and oral communication skills
    * Ability to multitask in a fast paced environment.
    * Problem solving skills
    * Ability to adapt quickly to an ever-changing work stream
    * Proficient in Windows applications
    * Proficient keyboarding skills

    Desired Qualifications:
    * 1-2 years experience in a contact center environment.
    * Excellent telephone manner and communication skills.
    * Must be flexible with respect to working hours.
    * Prior customer service experience in a similar role.

    Please apply TODAY for immediate consideration!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Scranton
    Job Type : Permanent
    Date: Friday, 13 September 2019
    Clarks Summit Business Advisory Firm in need of a few additional experienced Customer Service Representatives. This excellent Temporary to Hire Career Opportunity is conveniently located in a low traffic area. Parking is free. They are looking for candidates who have at least two years of consultative Customer Service experience. The Customer Service Representative will take inbound calls from clients subscribing to Benefits Programs such as Medical Benefits, Flexible Spending Accounts, COBRA and others, assisting with enrollment, explaining processes for claims, researching benefits available under each plan. Knowledge of insurance terminology or the willingness and ability to learn the terminology is a plus. The Representative needs to be empathetic and detail oriented to provide accurate information and create an excellent client experience.

    The starting pay rate for this position is $12.50 and an excellent benefits package is available after permanent hire. Hours of work are 9:00 am - 5:00 pm, Monday through Friday. The only exception would occur during Open Enrollment when the call volume increases. During Open Enrollment the Call Center is open from 8:00 am - 8:00 pm. Time worked during Open Enrollment can be performed from home. You will be working a shift starting as early as 8:00 am or one ending as late as 8:00 pm. If you would like to be considered for this opportunity, apply online at manpower.com.
  • Valid City, State or Zip Code: Albany
    Job Type : Contract
    Date: Friday, 13 September 2019
    Are you looking for a fast-paced job that will allow you to utilize your superior customer service skills in a rewarding environment? We would love for you to become a respected member of our team! Experience the excitement of fostering team unity as you work closely with management and fellow employees to nurture trust and build rapport with our customers. If so, Manpower has immediate openings for a Customer Service Representative - Albany, OR.

    What's in it for you?
    * Full-time hours
    * M-F - Multiple Shifts
    * Competitive Pay Rate: $11.25 - $12.50 per hour
    * Temp-to-perm
    * Location: Albany, OR- 97322

    What is the job?
    * As a Customer Service Representative, you will support the organization's extended warranty contracts by providing superior customer service to our customers who have purchased an extended warranty contract for wireless cell phone handsets.
    * Receive and answer customer questions and resolve customer concerns relating to claims, warranties, and product servicing.
    * Coordinate service for customers using various providers to resolve the customers' concerns.
    * Settle claims according to insurance policy provisions.
    * Forward suspected fraudulent and questionable claims to appropriate personnel.
    What to bring to the job?
    * High School Diploma or GED Equivalent
    * Ability to pass background check and drug screen

    Stop your job search and apply today. Send a copy of your resume to greg.santos@manpower.com. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tool sand resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath.

    Warm Regards,
    Greg Santos
    Recruiter, Manpower CORE
    Manpower
    100 Manpower Place
    Milwaukee, WI 53212
    greg.santos@manpower.com
    www.manpower.com
  • Valid City, State or Zip Code: Phoenix
    Job Type : Contract
    Date: Friday, 13 September 2019
    Are you looking for an opportunity to work in a fun, friendly and professionally rewarding environment? #Manpower has immediate openings for #CallCenterRepresentatives in #Phoenix, #Arizona. JOIN US TODAY!

    Position: Call Center Representative

    Description: You are responsible for making outbound phone calls to assigned medical providers to obtain required medical charts on behalf of our clients.

    Pay: $13.50 per hour
    Shift: 7:00 - 3:30 PM, Monday to Friday
    Temporary to hire, based on performance
    Room for growth
    Paid Training

    Requirement:
    Basic computer skills
    Must have high school diploma or GED
    Ability to pass a Background Check and Drug Screen

    Stop your job search and apply today. Do you need more information? Send your resume to julia.ramirez@manpower.com. We love referrals so please share our job with friends and family. Also, check out the Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath .
  • Valid City, State or Zip Code: Cary
    Job Type : Contract
    Date: Friday, 13 September 2019
    Manpower Customer Service Job Fair

    Hosted by Conduent

    When: Thursday September 19th

    Time: 11:00am - 5:30pm

    Where: 1200 Crescent Green Cary, NC 27518

    Job: Customer Service Associates

    This is a seasonal full time opportunity for someone with a great work ethic, excellent written and verbal communications skills, ability to multi-task with great customer service skills. Applicants will answer and respond to incoming calls, provide information and resolutions.

    Perform, track and log all transactions related to Human Resources and or Benefits. This is a 3 - 4 month contract role at a pay rate of $15.87

    What's in it for you?

    Paid Training.
    Monday-Friday.
    No Weekends
    Weekly Paychecks.

    Come anytime between the hours of 11AM and 5:30PM on Thursday September 19th! Professional dress and copies of resume is REQUIRED! When you arrive please let them know you are here for Manpower Job Fair!

    Thank you!
  • Valid City, State or Zip Code: Sorel-Tracy
    Job Type : Contract
    Date: Friday, 13 September 2019
    Notre client, spécialisé dans les équipements au gaz et accessoires, recherche présentement un représentant au service à la clientèle pour leur succursale de Sorel-Tracy.

    Vos responsabilités :
    - Fournir de l'aide avec les appels des clients
    - Etre responsable de la facturation des livraisons
    - Intéragir avec les conducteurs et les opérateurs du centre
    - Examiner et réconcilier les livraisons dans SAP
    - Enregistrer les envois de marchandises afin de facturer au client avec précision sur les services rendus
    - Surveiller l'achèvement et l'exactitude des activités quotidiennes en traitant des rapports quotidiens et mensuels
    - Maintenir les commandes principales des clients
    - Passer des commandes et réponsre aux demandes de renseignements

    Compétences recherchées :
    - Minimum 2 ans d'expérience dans le service à la clientèle
    - Expérience dans le système CRM (un atout)
    - Expérience dans le secteur de la santé préférable
    - Avoir de fortes compétences en Excel et Office
    - Solides compétences en saisie de données
    - Avoir une solide expérience en vente
    - Etre en mesure de faire de la résolution de problème
    - Capacité à travailler sous pression avec des délais
    - Avoir de solides compétences en service à la clientèle et en communication interpersonnelle

    Avantages :
    - Possibilité de permanence à l'interne
    - Horaire de travail en semaine et de jour
    - Salaire : 20$ à 25$ de l'heure, selon l'expérience de travail

    Ce poste vous intéresse? N'hésitez pas à envoyer votre candidature à l'adresse suivante : monteregie.pq@manpower.com

    Au plaisir de discuter avec vous,
  • Valid City, State or Zip Code: Columbia
    Job Type : Contract
    Date: Thursday, 12 September 2019
    We are seeking energetic and reliable professionals to join our team as Call Center Representatives. The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to the managerial team when necessary. Our Call Center Representatives are often the first point of contact for customers' product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions. EOE employer.

    Together, Manpower and University of Phoenix are offering actively assigned eligible Manpower associates FULL TUITION COVERAGE in pursuit of a first-time bachelor's degree through MYPATH! Learn more by clicking: https://www.manpower.com/wps/portal/manpowerUSA/career-resources
  • Valid City, State or Zip Code: Madison
    Job Type : Temporary
    Date: Thursday, 12 September 2019
    Premier Madison manufacturing company needs a Customer Service, Inside Sales Consultant. Great opportunity for a candidate with strong communication skills and the ability to multitask!

    As a Consultant you will need to be able to:
    *Manage all details of a customer's order from start to finish
    *Communicate effectively in written and spoken form
    *Troubleshoot and solve customer problems
    *Work with other employees in a spirit of cooperation and team work.

    We offer:
    *$15 per hour
    *Full time schedule, M-F, 8-5
    *Weekly pay

    If you have what it takes to create a great customer experience, apply today!

    Already work thru Manpower? Refer a friend and earn a bonus!
  • Valid City, State or Zip Code: Montréal
    Job Type : Contract
    Date: Thursday, 12 September 2019
    Nous sommes actuellement à la recherche

    Responsible for providing first level support for all end-users.
    Enter tickets into Help Desk ticket tracking system.
    Diagnose and resolve level 1 problems in the areas of hardware, software, applications, and operating system.
    Provide telephone assistance to all levels of staff.
    Keep users informed as to the status of open calls, per established procedures.
    Escalate complex problems to second level support as directed by process and clients.
    Reset passwords when appropriate. Log and track emails ticket request.
    Log and track Service Now incident and request tickets.
    Ensure service calls from customers are addressed accurately and in a timely fashion, with emphasis on customer care. Issue company service bulletins regarding software and hardware outages.
    Ensure Cross-company requests tracked and acted on per procedure.

    Prerequisite: Must be fluent in English and French. Minimum 2 years IT service desk experience.

    Rémunération: 23.70/heure
    Lieu: Montéal
    Contrat de 6 mois pour commencer!
  • Valid City, State or Zip Code: Valencia
    Job Type : Contract
    Date: Thursday, 12 September 2019
    1st Shift - Product Support Associate

    Are you looking for a position with a company that is growing and able to offer long-term professional advancement? Are you searching for a company that values a friendly work environment and that values YOU? Manpower may have the perfect opportunity for you!

    What's in it for you?
    * Full-time hours
    * Shift - 1st Shift
    * Weekly pay (Every Friday)
    * True Temp to Hire opportunity
    * Pay starting $15.00 - $18.00

    What Is the Job?
    * Covers an 8-hour shift during business hours ranging from 6 AM to 5 PM.
    * Receives and handles inbound calls and emails in a call-center environment to address technical and limited clinical support cases.
    * Cultivates and maintains customer relationships through proactive engagement within all levels of the organization.
    * Documents activities associated with service and support. Those which meet the criteria for complaints are documented as cases.
    * Manages complaint records according to FDA and ISO regulations.
    * Fulfill and/or assist with quoting and processing customer orders in accordance with warranty guidelines or standard purchases.
    * Independently manage customer escalations with support from management.
    * Contribute to knowledge base development and product quality by communicating trends and opportunities for improvement.
    * Proactively pursue opportunities to enhance product knowledge in addition to formal training
    * Maintains high standards for customer satisfaction commensurate with the organization's status as a world-class provider of life-changing medical technology.
    * Must be able to react to change productively and to perform other essential tasks assigned.

    What you bring to the job?
    * Previous experience as Product Support Associate
    * High school graduate preferred and/or the equivalent skills.
    * Someone with great attendance and perfect punctuality.
    * Detail-oriented and organized with an ability to work independently
    * Someone with a "Yes, can do!" Attitude.
    * Able to pass a Background Check and Drug Screen

    EDUCATIONAL REQUIREMENTS:
    * High School diploma or equivalent experience, college degree preferred.

    EXPERIENCE:
    * Two years' experience in a fast-paced customer/technical support environment. Experience with medical devices preferred.

    KNOWLEDGE, SKILLS AND ABILITIES:
    Must demonstrate an enthusiastic, energetic, and professional attitude. Must have excellent verbal and written communication skills and be able to work in a team environment. Ability to attain goals and multi-task are essential. Solid knowledge of MS Word, Excel, and using the Internet. Strong problem-solving skills, customer service and de-escalation skills required. Data entry experience or ability to type 60+ wpm a plus. Bilingual in English/Spanish preferred. Knowledge of Salesforce CRM and QAD ERP a plus. Knowledge of FDA and ISO regulations, complaint handling, CAPA, and related processes preferred.

    Stop your job search and apply today. Do you need more information? Contact Pauline Morquecho (213) 674-9760. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: South Burlington
    Job Type : Contract
    Date: Thursday, 12 September 2019
    Our client in South Burlington is looking for Tech Support to work in their call centers

    Details
    * $13.50 per hour + the opportunity to make a little extra in bonus/commissions.
    * Up to 6 months of Seasonal work, ideally with people who want to stay on permanently.
    * The first 3-4 weeks are intense training and you need to be here every day from 8:30-5pm M-F.

    -- After training hours would be flexible as we are open 8:30-6pm M-F, and Saturday from 8:30-5pm.
    * Reliability and attendance are VERY important!

    Additional details: :
    * Ability to learn quickly is important. We provide classroom training for the first 4 weeks and there will be individual support, but people who are not picking up the material quick enough hold the whole class back.
    * Need to very comfortable using a computer.
    * Must be able to keep cool under pressure and while dealing with upset customers.
    * The Contact Center is BUSY! Once on the phones expect to be taking calls all day.
    * There are Full-time/Year-'round opportunities for top performers!

    Only other requirements: Must have 3-6 months of customer service.

    This is with a fantastic company that has been voted one of the best to work for in Vermont. Please apply and someone will reach out to schedule an interview.
  • Valid City, State or Zip Code: Saint-Hyacinthe
    Job Type : Contract
    Date: Wednesday, 11 September 2019
    Notre client, qui oeuvre dans le chef de file de l'industrie alimentaire dans le secteur de Saint-Hyacinthe, est à la recherche d'un agent, service à la clientèle, qui sera prêt à relever des défis et à se joindre à son département de service à la clientèle et logistique.
    Sous la supervision du Superviseur au service à la Clientèle, le titulaire du poste sera responsable des activités suivantes :
    * Recevoir, vérifier et entrer des commandes à l'ordinateur;
    * Communiquer avec le client et le département des ventes si nécessaire
    * Préparer des documents pour les États-Unis; Préparer des Certificats, des factures commerciales, etc.;
    * Assurer le suivi de l'horaire des chargements des transporteurs;
    * Fermeture des documents de cueillette qui inclut : vérification des lots sur le plancher, correction des erreurs, ajustement d'inventaires, changement de statut, impression des packing slips, classement;
    * Agir comme substitut en l'absence des collègues;

    Avantages :
    - Horaire de jour et de semaine
    - Très forte possibilité de permanence
    - Salaire :
    - Entrée en poste rapide

    Ce poste vous intéresse? Veuillez envoyer votre candidature à l'adresse suivante : monteregie.pq@manpower.com

    Au plaisir de discuter avec vous,
  • Valid City, State or Zip Code: Chesapeake
    Job Type : Contract
    Date: Wednesday, 11 September 2019
    Manpower is recruiting Open Enrollment Call Center Reps for a project-based 3 - 4 month assignment with a premier call center in Chesapeake, VA! You will be responsible for assisting callers by providing stellar customer service and resolving issues. This position is paying $14.42 per hour. There is the potential for perm hire for top performers.

    There are multiple training classes starting:

    Sept 23rd

    Sept 25th (Bilingual Spanish openings, $15.42/hour)

    Oct 10th

    All positions require a comprehensive background check, proof of HS/GED and a drug screen.

    Responsibilities:

    Handle high-volume calls in a call center environment
    Perform, track and log all transactions performed related to Human Resources and/or Benefits processes
    Understand, apply and communicate conceptual elements of Benefits and/or Human Resources rules, regulations
    Adhere to scheduled phone time during shift and remain flexible to support unanticipated events that drive volume
    Perform all other clerical and administrative duties as required

    Qualifications:

    One year of customer service experience in a call center environment
    Associates degree or equivalent work experience preferred
    Ability to build rapport with customers
    Excellent data entry and computer skills
    Positive and professional demeanor
    Excellent written and verbal communication skills

    You must be available to work any shift between the hours of 8AM-9PM, Monday-Friday.

    Stop scrolling and apply today! Register at www.manpower.com.
  • Valid City, State or Zip Code: Richmond
    Job Type : Contract
    Date: Wednesday, 11 September 2019
    Manpower is recruiting for a 1 year Customer Service Call Center position in Richmond, VA. Please see the details below and contact me if you are interested.

    Duties may include maintaining ongoing relationships, providing support and resolving problems for customers. Assisting in studies to determine customer incentives and developing and preparing proposals for customer leads. Additional duties may include distributing mail, filing, faxing, copying, and processing forms, typing, preparing reports and auditing documents.

    Hours: 7:00am to 7:00pm M-F (you will be scheduled to work an 8 hour shift)
    Location: 1000 SEMMES AVE RICHMOND VA 23224
    Pay: $13.00

    Stop your job search and apply today. Do you need more information? Contact me at Cheryl.snowden-wright@manpowergroup.com. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Tempe
    Job Type : Contract
    Date: Wednesday, 11 September 2019
    Manpower is holding a Hiring Event on Tuesday 9/17 and Wednesday 9/18, from 10am-3pm.

    Start Dates: Anywhere from Sept 23 - Oct 8
    End Dates: From Mid-November to End of 2019 - potential to be extended through end of January 2020 or convert to perm.
    Pay: $15.87/hour (40 hours a week)
    Training Hours: 6:30 AM to 3:30 PM (Train for 2 weeks)
    After-Training Hours: 5:00 AM to 1:00 PM OR 12:00 PM to 8:00 PM *Shift will be assigned after training, so you must be flexible. Monday through Friday
    Requirements:
    -6 months plus of customer service experience, ideally in a call center environment - not required, but nice to have
    -Be able to clear standard background check
    Bring with you to interview:
    -Copy of your resume
    -Photo ID
    -Ideally, two forms of ID so we can complete onboarding there.

    If you are interested in attending, or know anyone who might be, please click the link to schedule yourself to meet with us. Location info is included in the link.
    https://www.eventbrite.com/e/customer-service-hiring-event-registration-72331542591
    We look forward to seeing you there!!!