Home   Call Center and Customer Service Jobs
  • Valid City, State or Zip Code: Kitchener
    Job Type : Contract
    Date: Wednesday, 22 May 2019
    Bilingual Customer Service Representative
    Bilingual Contact Centre professionals- This is your time to join a customer service team that prides itself on inclusion and client loyalty. You are a customer service pro that will excel in this environment with the experience you bring. Working for one of Canada's largest insurance companies, you will make a difference everyday by providing exceptional service and solutions to new and current clients, in Kitchener and nation-wide. Finding your passion is humanly possible.

    As a Bilingual Customer Service Professional you are:
    * Fluent in French and English
    * Passionate about exceeding customer expectations
    * Driven to identify and pursue new and existing sales opportunities by understanding customer needs
    * Excited to learn and grow your knowledge of the insurance industry
    * Have at least 1 year of call centre experience
    Your desire to do better and be better, along with your flexibility and passion for a fast-paced dynamic environment makes you the ideal candidate. With your knowledge and experience you will:
    * Provide first point of contact resolution for clients any time Monday to Friday from 8am-9pm. Guaranteed 37.5 hours a week.
    * Meet and exceed individual and team goals
    * Establish and maintain a high level of customer satisfaction
    * Contribute to team growth through relationship building
    This is your opportunity to use your finely honed skills to make a real difference. And to collect pay that reflects your talent and expertise. Manpower's reach and resources bring you career options you could not find on your own. We are experts at placing each of our candidates into his/her "dream job" - one perfectly matched to skills, ambition and lifestyle. The age of you has begun.
    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Topeka
    Job Type : Contract
    Date: Wednesday, 22 May 2019
    Manpower is hiring Customer Service Representatives for a health care facility in Topeka, KS.

    Responsibilities/Requirements:

    - Use multiple websites to screen and make determinations about meeting state requirements.

    - Process applications and files for potential and current providers.

    - Must manage multiple tasks and be able to function with strict timelines under minimal supervision.

    - Superior communication skills both written and verbal.

    - Computer proficiency and accuracy in data entry is required.

    Hours/Pay/Job Type:

    - Monday through Friday any 8 hours between 7:00 AM and 7:00 PM

    - $12-12.50 per hour ($12.50 for BILINGUAL associates)

    Benefits:

    - 6 paid holidays after 3 months.

    - 40 hours of vacation after one year, 80 hours after two years.

    - Paid education through an accredited online university to receive a certificate, Associate's degree, or Bachelor's degree.

    - Referral bonus:If you refer someone you know to work for us and they get hired on and work 30 consecutive scheduled days, you both will receive a $75 gift card.

    To apply:

    Please submit your resume and create an account on our website at www.manpower.com by selecting sign up and submitting your work history, education and skills. Someone will be in touch with you shortly to schedule an interview!
  • Valid City, State or Zip Code: Longueuil
    Job Type : Permanent
    Date: Wednesday, 22 May 2019
    Notre client, joue un rôle prépondérant dans de nombreuses applications industrielles et contribue à favoriser la qualité de vie à travers l'amélioration de l'environnement, de la santé et de la sécurité. Les gaz industriels engendrent des gains économiques en concourant à réduire les coûts de production et élever les niveaux de qualité. Nous sommes présentement à la recherche d'un(e) conseiller(ère) en ventes internes pour la succursale de Saint-Hubert.

    Vos tâches :
    - Répondre aux demandes des clients directement au comptoir de la succursale de Saint-Hubert
    - Répondre au téléphone, occasionnellement
    - Faire l'inventaire, placer les produits dans les étagères
    - Conseillers les clients sur les produits et leur suggérer le meilleur produit selon leur besoin

    Exigences au poste :
    - Avoir une bonne forme physique (soulever jusqu'à 40lbs)
    - Être en mesure de travailler debout pendant 8 heures de temps
    - Avoir de l'entregent et être souriant
    - Avoir un sens du service à la clientèle
    - Avoir de l'expérience en soudure (un atout)
    - Avoir 2 ans d'expérience au service à la clientèle
    - Avoir un anglais fonctionnel (3/5)

    Avantages :
    - Horaire de travail du lundi au vendredi de 8h00am à 17h00pm
    - 2 semaines de vacances la première année
    - Salaire : 45 000$ à 50 000$ par année, selon l'expérience
    - Avantages sociaux complet après 3 mois de probation
    - Poste permanent dès l'embauche

    Ce poste vous intéresse? N'hésitez pas à envoyer votre candidature à l'adresse suivante : monteregie.pq@manpower.com

    Au plaisir de discuter avec vous,
  • Valid City, State or Zip Code: Madison
    Job Type : Permanent
    Date: Wednesday, 22 May 2019
    As a Customer Care Assistant working in a call center environment, you will be working to support customers
    with their accounts.
    Your responsibilities will include but are not limited to the following:
    Ability to navigate through multiple computer applications with speed and accuracy. Work with customers to resolve inquiries.
    Provide troubleshooting assistance to customers
    Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals.
    Maintain a high level of world class customer service/professionalism to a wide range of customers.
    Recommend products that best suit the customer.

    Requirements:
    Ability to type (WPM vary based on Client Requirements)
    Maintain a positive environment, working with co-workers and customers within a diverse culture.
  • Valid City, State or Zip Code: South Miami
    Job Type : Contract
    Date: Wednesday, 22 May 2019
    Are you looking for a fast-paced job that will allow you to utilize your superior customer service skills in a rewarding environment? We would love for you to become a respected member of our team! Experience the excitement of fostering team unity as you work closely with management and fellow employees to nurture trust and build rapport with our customers. If so, Manpower has immediate openings for a Customer Service Representative - Miami, FL.

    What's in it for you?
    * Full-time hours
    * Regular Schedule: 11:00 am to 10:00pm plus weekends // Training: 8:00a-5:00p M-F
    * Competitive Pay Rate: $11.00 per hour
    * Temp-to-perm
    * Location: Miami, FL - 33157

    What is the job?
    * File claims by collecting pertinent information from customers
    * Answers routine questions and resolves basic problems, refers more difficult items to higher level team members for guidance
    * Follows standard screens/scripts to perform most tasks, the ability to navigate a computer based system, maintains and updates company records as needed
    * Processes and determines coverage by reviewing forms and other applicable records
    * Maintains professionalism and effectively interacts with all contacts, both internal and external
    * Maintains department quality standards and performs job duties as directed by supervisor

    What to bring to the job?
    * High School Diploma or GED Equivalent
    * Fluent in both Spanish and English
    * Ability to pass background check and drug screen

    Stop your job search and apply today. Do you need more information? Contact Zairah at 414-312-5144 Extension: 1845. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Miami
    Job Type : Contract
    Date: Wednesday, 22 May 2019
    We are seeking Renters Insurance Processor in Miami, FL to join our team!
    Duration: 12 months (temp to perm)
    Job Description:
    Renters Insurance Processors will review various types of insurance documents and update the hazard insurance lines on the clients servicing system according to established procedures. Processors will verify that the policy contains acceptable coverage and disburse premium payments from the escrow account if required; make necessary outbound phone calls to insurance agents, and companies to update insurance policies and obtain needed (missing) information. Perform maintenance as necessary for policy changes, letters, notices etc. Insure all items are processed in a timely manner to meet or exceed established standards
    Qualifications:
    Minimum high school diploma or GED
    Spanish Bilingual
    Excellent verbal, written, and listening skills
    Prior working experience:
    * Banking
    * Finance
    * Mortgage lending experience
    * Insurance
    * Processing experience
  • Valid City, State or Zip Code: Bentonville
    Job Type : Contract
    Date: Tuesday, 21 May 2019
    The job includes taking inbound calls over the phone, inputting data in the computer, and resolving the call.

    Must be able to:
    - Type 25 WPM
    - Handle incoming phone calls
    - Must computer proficient
    - Clean Background

    Pay: $10 - $12.50ph
    Days: M - Sun (Only 5 out of 7 days
    - Split Shift: M - F Only (8a - 12n - 4p - 8p)

    Amenities ( New Call Center)
    - Restaurant
    - Walking Track
    - Workout Facility
    - Coffee Shop

    Please call Erik at (479) 756-6830 to schedule an interview.
  • Valid City, State or Zip Code: Marinette
    Job Type : Contract
    Date: Tuesday, 21 May 2019
    Do you enjoy working in an office environment and have excellent attention to detail? Manpower is currently looking for an energetic person who is able to doing data entry while talking to customers on the phone. Must be accurate in the data entry and able to multi-task. Other duties will include working in a database and scanning and indexing documents. If this is something you have the skills to do and are looking for steady full time work for approximately 7 months please contact Manpower at 906-863-6345 or register at www.manpower.com.
  • Valid City, State or Zip Code: Farmington
    Job Type : Temporary
    Date: Monday, 20 May 2019
    Customer Service Reps in Wilton
    Do you have a solid work history focusing on providing exceptional customer service? If so, Manpower may have a great opportunity for you. We have partnered with the State of Maine to hire experienced customer service professionals to help with the MaineCare expansion project. These positions offer competitive pay and an excellent weekday schedule, so don't miss out - apply today!

    What's in it for you?
    - Full time work planned to start on June 3rd and run for approximately 4 months
    - Convenient Monday-Friday, 8a-5p schedule - no nights or weekends required
    - $15+ per hour, and reliable weekly pay
    - Work in a professional and supportive environment
    - Access to insurance benefits
    - Excellent resume-building experience
    - Access to ongoing career development services
    - Referral Bonus Program

    What will you be doing?
    - Taking client calls and answering questions regarding eligibility
    - Assisting clients with eligibility, reporting, and compliance requirements
    - Presenting routine factual process and program information to clients
    - Providing clients with information on how to apply for benefits
    - Verifying receipt of required documents from clients
    - Providing information about various resources to clients
    - Reporting any issues, challenges, or emerging trends to supervisors
    - Working between multiple software applications

    What will you bring to the job?
    - Proven customer service experience
    - Strong and professional oral and written communication skills
    - Ability to comfortably navigate multiple computer systems and programs
    - Experience following detailed instructions and procedures
    - Ability to maintain strict confidentiality standards regarding sensitive information
    - Strong attention to detail and quality management
    - The ability to successfully complete a background check

    Let's try to put an end to your job search by applying and submitting your resume today. Contact a team member today by applying online, calling 207-784-9353, or texting "Wilton CSRs" to 207-560-0906.

    You can also find all of our open positions by visiting www.ManpowerMaine.com. We look forward to working with you!
    You'll love working with Manpower - but don't take our word for it! Here's what one of our associates had to say about their experience: "Manpower helped me get a job that I love - thank you!" - K.R., Biddeford
  • Valid City, State or Zip Code: Scranton
    Job Type : Contract
    Date: Monday, 20 May 2019
    Successful and growing International company is looking for a Healthcare Customer Service Representative in the Wilkes-Barre area.

    What is in it for you?
    Long term, professional position
    Family friendly day shift on a Monday-Friday schedule 8:30am-5pm
    Opportunity to gain valuable experience and knowledge

    What is the job?
    Reviewing and responding to healthcare claims
    Correcting account information based on information provided by patients
    Providing assistance and resolution to client's inquiries
    Hourly pay rate of $14.00/hour

    What do you bring to the job?
    Previous Healthcare Customer Service and Claims experience
    Ability to work in a Windows based environment
    HS Diploma/GED

    Our client is looking to start the right candidate as soon as possible. Apply at manpower.com for consideration and contact us at 570.347.3317 if you have any questions. Your new career is only an application away!
  • Valid City, State or Zip Code: Blue Ash
    Job Type : Contract
    Date: Monday, 20 May 2019
    Do you have excellent people skills? Are you highly self-motivated and extremely organized? Do you love to problem solve? Manpower has immediate openings for Part-Time Customer Service Reps.

    What's in it for you?

    * Part time hours, Monday - Friday from 1:30 pm - 7:00 pm

    * Competitive wages between $15 to $19 per hour

    * Temporary to hire, based on performance

    * Option to take free college courses and skills training

    * Paid training



    What is the job?

    * Answer telephone inquiries which may involve customers with parts problems, distributors with product questions and assistance to the sales force.

    * Operate terminal to access various computer programs to verify customer's order status, determine warehouse inventory levels, determine pricing for various accounts, provide shipping information and enter customer orders.

    * Price and expedite customer orders which may involve special handling. Reply to inquiries regarding order changes, cancellations, adjustments etc according to prescribed procedures.

    * Perform various other clerical duties incidental to the function of on-line order entry, special projects, compiling shipping reports, writing credits.



    What you bring to the job?

    * High School Diploma or equivalent (completed)

    * Previous call center experience handling high volume calls

    * Basic computer skills; Microsoft Office experience a plus

    * Excellent professionalism, communications, and interpersonal skills

    * Successful problem-solver, able to multi-task and remain organized

    * Ability to pass a Background Check and Drug Screen


    Stop your job search and apply today. Do you need more information? Call or text our recruiters at 513-772-2220. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Toronto
    Job Type : Temporary
    Date: Saturday, 18 May 2019
    Looking for part time Customer Service Reps to work within the GTA for Toronto Transit!!

    Responsibilities:

    *This is an on-call position
    *Can work up to 44 hours/ week
    *Will be a point of contact and will be a visible resource in stations and be available for customers questions
    *Be located at main points within the station providing direction to customers
    *Be comfortable providing guidance and direction to lost or confused customers
    *Be geographically savvy and be familiar with bus routes and providing assistance to crowds and groups
    *Follow company policies and procedures, including no smoking or parking on property
    *Follow the direction of the Transportation Lead during emergency situations if the Contractor's Supervisor is not available
    *Answer questions and give directions to customers in a courteous and efficient manner
    *Be respectful and handle any inquiries from customers, employees and workers in a professional manner
    *Dress for success and be presentable!

    Qualifications:
    *Good customer service mindset; hands-on experience in dealing with customers
    *Excellent communication skills and people skills
    *Possess strong organization and arrangement skills
    *Have an outgoing personality and be approachable
    *Students are welcome
    *Available to work on Weekends between the hours of 5:00am - 2:00am (10 hour shifts)
    *Available to work on Weekdays 8:00 am - 8:00 pm
    *Be flexible and willing to work 12 hours per day
    *Be flexible to work at any subway/bus station
    *Pay rate: $14.25/hour plus 4% Vacation pay

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing

    Know someone who would be a great fit? Manpower offers referral bonuses if you refer someone to us who gets hired. Contact our office for more information!
  • Valid City, State or Zip Code: Gainesville
    Job Type : Contract
    Date: Friday, 17 May 2019
    Are you a talented healthcare professional looking to make a change? Manpower has a thriving position for YOU to showcase your skills in medical billing and coding with a growing local company. As a Billing and Coding Specialist you will be the voice of patient billing and will field various calls and questions from the internet on the companies page.

    This is temp to hire, $15 an hour starting, Monday through Friday, 8am to 5pm job.

    Qualifications:

    * High school graduate or GED; minimum 2 years experience in billing
    * Associates Degree preferred
    * Working knowledge of ICD 10, Medicare, Medicaid
    * Fluency in Spanish Highly Desired.
  • Valid City, State or Zip Code: Gainesville
    Job Type : Contract
    Date: Friday, 17 May 2019
    Are you a talented medical billing specialist? Can you speak Spanish? If so, Manpower has a great opportunity for you to showcase your skills with a growing local company. As a Bilingual Billing Coordinator you will be that calm voice that helps those understand the payment plans offered and how they are covered by their insurance.

    Qualifications:

    * High school graduate or GED; minimum 2 years experience in billing
    * Associates Degree preferred
    * Working knowledge of ICD 10, Medicare, Medicaid
    * Fluency in Spanish Highly Desired.

    Monday - Friday, 8am to 5pm, NO WEEKENDS!!
  • Valid City, State or Zip Code: Alexandria
    Job Type : Contract
    Date: Friday, 17 May 2019
    Looking to make additional funds to help support your wants? Do you enjoy cleaning and attention to detail? This Business Account cleaning is for you. You will enjoy a variety of cleaning tasks, vacuuming, dusting, sweeping, mopping and more as you provide a valued service to your accounts. Bring your attention to detail and cleaning experience to become a valued associate for our client. Create your profile @ manpower.com to get started.
  • Valid City, State or Zip Code: Duluth
    Job Type : Contract
    Date: Friday, 17 May 2019
    Do you enjoy working in a fast-paced environment? Are you looking for steady hours and weekly pay checks? Manpower has immediate openings for Customer Service Reps in Duluth, Ga
    FOR FASTER PROCESSING, email your resume to karen.macale@manpower.com with the subject DULUTH OPENING
    What's in it for you?
    * Competitive Wage : $14/hr
    * Must be available to work any available shift - available shifts are from 9:00a-11:00p Mon-Fri and Sat 9:00a-6:00p

    What is the job?
    * Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss.
    * This role requires listening to our customer's concerns and showing empathy while resolving their issue.
    * You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested.

    What you bring to the job?
    * Minimum high school diploma or GED
    * Call Center Experience
    * Love talking to people and ability to WOW customers on every call
    * Excellent verbal, written, and listening skills
    * Relentless drive to own the customers problem and resolve it
    * Ability to adapt well to change
    * Ability to work well in a fast paced work environment

    Stop your job search and apply today. Send your resume to karen.macale@mapower.com or contact Karen at 414 312 5144 ext 1849.
  • Valid City, State or Zip Code: Taunton
    Job Type : Contract
    Date: Friday, 17 May 2019
    MANPOWER IS HIRING CUSTOMER SERVICE REPRESENTATIVES AT OUR CLIENT IN TAUNTON, MASSACHUSETTS!!!!

    Come to our Recruitment Event at MASSHire Taunton Career Center Thursday, May 23, 2019 10am - 2pm
    Bring your resume!

    We are seeking several Customer Service Representatives to join our team! You will be responsible for helping customers by providing over the phone product and service information and resolving technical issues.
    Responsibilities: Handle customer inquiries and complaints over the phone
    Provide information about the products and services
    Troubleshoot and resolve product issues and concerns
    Document and update customer records based on interactions
    Develop and maintain a knowledge base of the evolving products and services
    Qualifications: Previous experience in customer service, sales, or other related fields
    Ability to build rapport with clients
    Ability to prioritize and multitask
    Positive and professional demeanor
    Excellent written and verbal communication skills
    Hours are Monday - Friday 12:00pm to 9:00pm with a rotating Saturday 8:00AM - 4:00PM.
    Training is provided Monday - Friday 8:30am - 5:00pm
    This position also comes with an opportunity to earn a performance-based bonus of $500 each month!



    CONTRACT · $15 / HOUR
  • Valid City, State or Zip Code: Moreno Valley
    Job Type : Contract
    Date: Thursday, 16 May 2019
    Great job opportunity for an enthusiastic person. Contact Malaika Davis at 951.808.8302 or email Malaika.davis@manpower.com. Office hours Monday- Friday 8:00 AM - 5:00 PM

    Must be able to pass 7 year background check and drug test.

    Work Schedule: Monday - Friday 8:30 AM - 5:00 PM
    Pay rate: $18.00
    Must submit resume

    Routine inspection, testing, grading, sorting, sampling, or weighing of assembled electronic units. Work may be performed before, during, or after processing. May require formal training. Work does not require process development, in-depth analysis, or product re-engineering. See professional description below for comparison.
    Routine inspection, testing, grading, sorting, sampling, or weighing of assembled electronic units. Work may be performed before, during, or after processing. May require formal training. Work does not require process development, in-depth analysis, or product re-engineering. See professional description below for comparison.
    Routine inspection, testing, grading, sorting, sampling, or weighing of assembled electronic units. Work may be performed before, during, or after processing. May require formal training. Work does not require process development, in-depth analysis, or product re-engineering. See professional description below for comparison.
  • Valid City, State or Zip Code: Duluth
    Job Type : Contract
    Date: Thursday, 16 May 2019
    Manpower has immediate openings for CALL CENTER AGENTS in Duluth, GA to start in June

    ***For faster processing, email your resume to rona.ramos@manpower.com with Duluth opening on the subject line ***

    What's in it for you?
    * Competitive Wage: $14/ hr
    * Temp to perm

    What is the job?
    * Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss.
    * This role requires listening to our customer's concerns and showing empathy while resolving their issue.
    * You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested.

    What you bring to the job?
    * Atleast 1 year call center experience
    * Computer savvy and MS office proficient
    * Quick learner
    * Ability to multi-task using technology, including call handling, loan level review and call documentation
    * Excellent verbal, written, and listening skills
    * HS diploma / GED

    Stop your job search and apply today. Send your resume to rona.ramos@manpower.com or contact Rona at 4143125144 ext 1826. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Blue Ash
    Job Type : Contract
    Date: Thursday, 16 May 2019
    Imagine yourself as the voice of a major company. Your ease with people is winning new customers. Your communication skills are positively impacting the success of the company. And you're appreciated and rewarded for it. You're also earning pay worthy of your expertise and can depend on a full benefits package. If that's your vision, Manpower has work for you!

    As a full-time Customer Service Representative in our client's call center, you'll be a driving force for keeping high-level customers satisfied. Your attention to detail and organizational abilities will help you achieve successful one-call resolutions with our client's most valuable external assets - its clients.

    You delight in effective problem resolution. You're highly self-motivated. Extremely organized. You put your excellent people skills to good use. You have 2 years of experience in an office environment, preferably some in customer service. And you're a whiz with Microsoft Office Suite.

    What's in it for you?
    - Full time hours
    - Day shift: 10:30am to 7:00pm (first shift)
    - Competitive wages starting at $15.00 per hour
    - Temporary to hire, based on performance
    - Option to take free college courses and skills training

    What is the job?
    - Answer telephone inquiries which may involve customers with parts problems, distributors with product questions and assistance to the sales force.
    - Operate terminal to access various computer programs to verify customer's order status, determine warehouse inventory levels, determine pricing for various accounts, provide shipping information and enter customer orders.
    - Price and expedite customer orders which may involve special handling. Reply to inquiries regarding order changes, cancellations, adjustments etc. according to prescribed procedures.

    What you bring to the job?
    - Previous call center experience handling high volume calls
    - Great attitude and ability to work in a team
    - Basic computer skills; Microsoft Office experience a plus
    - High school diploma or equivalent (such as a GED)
    - Ability to pass a Background Check and Drug Screen

    Stop your job search and apply today. Do you need more information? Contact our recruiters at 513-772-2220. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath